Administration Jobs in South Africa

HR Business Partner / Talent Manager — Assurance SA The Opportunity The HR Business Partner / Talent Manager acts as a trusted advisor to Assurance SA leadership, people managers, and employees. The role translates business priorities into practical people initiatives and supports the delivery of high-touch HR processes across the employee lifecycle. The incumbent will require a strong understanding of the Assurance business model, the professional services environment, workforce planning requirements, people risks, and talent priorities. The role provides proactive, data-led, and commercially grounded HR support that enhances employee experience, leadership effectiveness, retention, and overall business performance. Key Responsibilities Partner with Assurance Sector/Sub-Service Line leadership to understand business priorities, workforce demand, capability needs, people risks, and talent implications. Translate business needs into talent plans, people initiatives, and practical actions aligned with the service line strategy. Support workforce planning, including headcount planning, capacity management, utilisation, skills forecasting, succession planning, and critical role coverage. Manage employee relations matters in partnership with the internal Employee Relations function, while guiding managers on performance concerns, conduct issues, grievance handling, and appropriate escalation processes. Coach leaders on people management, employee engagement, performance conversations, retention risks, and team effectiveness. Coordinate with Talent Acquisition to support hiring plans, candidate pipelines, selection processes, and onboarding readiness. Work closely with Learning and Development to identify capability gaps and support learning interventions, development plans, and leadership development initiatives. Support performance management cycles, including goal setting, feedback, moderation, performance improvement planning, and the maintenance of quality documentation. Partner with Total Rewards and Talent Leadership on compensation planning, benefits, and reward-related guidance. Support employee engagement and wellbeing initiatives by leveraging employee feedback, people data, and business insights to inform targeted actions. Collaborate with the SAICA Training Office to support trainee development, progression, and professional qualification requirements. Leverage people analytics to identify workforce trends, risks, and opportunities. Translate insights from attrition, engagement, performance, absenteeism, utilisation, headcount, and workforce planning data into actionable recommendations for leadership. Promote the responsible use of AI-enabled tools and digital HR solutions to improve efficiency, enhance people insights, support decision-making, and simplify employee and manager experiences, while ensuring appropriate governance, confidentiality, and ethical use. Skills and Attributes for Success Strong business acumen and the ability to understand the professional services operating model. Ability to manage multiple priorities in a fast-paced, deadline-driven environment. Strong relationship-building and stakeholder management skills. Sound knowledge of employment legislation, HR policies, and employee relations principles. Excellent communication, facilitation, influencing, and coaching skills. Ability to work with HR data, interpret trends, and translate insights into practical recommendations. Comfortable using AI-enabled and automation tools to improve HR service delivery, analyse workforce trends, and create practical, data-led recommendations, while exercising sound judgement regarding data privacy, confidentiality, and responsible use. Strong judgement, discretion, and the ability to manage sensitive people matters professionally. Ability to operate independently while collaborating effectively with specialist HR teams. Advanced proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint. Minimum Requirements Bachelor's degree in Human Resources, Industrial Psychology, Business Administration, or a related field, or equivalent relevant work experience. Minimum of five years' relevant experience as an HR Business Partner, Talent Manager, or in a comparable people advisory role. Experience supporting leaders and employees across multiple stages of the employee lifecycle. Strong knowledge of South African employment legislation and HR governance requirements. Additional Advantageous Requirements Financial Services / Banking Exposure Experience supporting teams within Financial Services, Banking, Assurance, Audit, Risk, or another regulated environment, with an understanding of sector demands, regulatory requirements, and peak workload cycles. Assurance / Audit Talent Model Understanding Exposure to professional services or client-facing environments where utilisation, chargeability, engagement staffing, independence requirements, and deadline-driven delivery are critical success factors. Graduate / Trainee Pipeline Experience Experience supporting trainees, associates, or early-career talent through professional qualifications, rotations, performance management cycles, progression, and retention initiatives. AI and Digital HR Enablement Experience leveraging AI-enabled tools, HR technologies, dashboards, and automation solutions to improve workforce insights, streamline HR processes, and enhance business partnering outcomes.

Senior Manager- Commercial Lawyer Job Purpose Responsible for driving legal projects and activities relating to the General Counsel’s Office function, servicing South Africa and assisting the General Counsel with servicing Africa - with special emphasis on reviewing and negotiating various contracts and providing internal legal advice to other teams across service lines while adhering to EY’s internal policies (both locally and internationally). Key Responsibilities General Counsel Office (GCO): The Commercial Lawyer (Senior Manager) will assist the GCO with the following tasks across the Africa Region of EY, and across all service lines General - Drafting and negotiating various agreements across service lines, including global framework agreements, local implementation agreements, service level agreements, technology agreements, intellectual property agreements, procurement agreements, confidentiality agreements and data usage agreements; Ability to advise leadership team and engagement teams on all current commercial contracts( eg. Structuring, development of templates); Reviewing and contributing to drafting firm policies including authority and delegations framework; Litigation – Coordination of litigation matters in close relationship with Africa Regional General Counsel and relevant Quality Service Line Leader (including risks and prospects analysis and briefing external legal counsel); Providing advice to business units on potential claims as well as forming part of special ad hoc panels to manage the risk of potential claims; Providing input/reporting to legal risk committee; Reviewing and negotiating Engagement letters with suggested clients changes to EY’s standard terms and conditions, Confidentiality agreements and Request for Tenders, Bid submissions or Request for Proposal, Sponsorship Agreements Non-disclosure agreements Service level agreements Global framework agreements Responses to requests for proposals/bids Teaming agreements Consortium agreements Subcontractor agreements Service provider Agreement Secondment Agreements Memorandum of Understanding Any other bespoke agreement required by the service lines Consider the legal risks in the agreements Provision of internal legal opinions to as requested by the service lines or the General Counsel Negotiation, drafting/reviewing of agreements and other legal documentation; Assistance dealing with managing disputes and litigation matters(commercial) , and compliance, legislative and regulatory requirements as requested by the General Counsel; Manage the Master Template Database of contracts and other legal precedents; Assistance with Projects as undertaken by the GCO; Assistance with selected areas of legal advice on compliance issues; Qualifications Minimum Bachelor of Laws degree Must be admitted as an attorney in South Africa Solid commercial drafting, reviewing and negotiating skills Extensive experience in negotiating software agreements Business acumen Exposure across the African continent would be beneficial Top administration skills with a high proficiency in the use of Microsoft office programmes Excellent relationship skills which sometimes may be tested when dealing with pressure Assertive, proactive and energetic Willingness to work overtime when necessary Strong team player Strong organisational and project management skills Well-rounded corporate and commercial experience Experience in an auditing firm and with compliance and company secretarial matters will be an advantage Adaptive and ability to think on your feet Decision making capabilities Ability to manage with matters with little or no assistance Flexibility to travel if required Key Requirements Qualified to practice law in South Africa. At least 7 years of post-qualification legal experience, preferably with an international law firm and/or multi-national corporation with at least a significant portion of such experience occurring in South Africa. Ideally, in-depth experience of the professional services industry. Other Personal Characteristics Unquestioned ethics and integrity. High level of self-confidence and energy. High level of intellectual agility, initiative, self-motivation, resourcefulness, and patience. Pragmatic with strong business acumen. Strong analytical skills. Strong organizational skills with attention to detail Who we are At EY we support you in achieving your unique potential both personally and professionally. We give you stretching and rewarding experiences that keep you motivated, working in an atmosphere of integrity and teaming with some of the world's most successful companies. And while we encourage you to take personal responsibility for your career, we support you in your professional development in every way we can. You enjoy the flexibility to devote time to what matters to you, in your business and personal lives. At EY you can be who you are and express your point of view, energy and enthusiasm, wherever you are in the world. It's how you make a difference

Dis-Chem Pharmacies’ Distribution Centre in Midrand has an opportunity available for an Inbound Supervisor to join the team. The main purpose of this role will be to achieve operational excellence within the Dis-Chem Warehouse by performing a Supervisory functions within the Receiving, Returns, Pack-Away Department, in order to meet both legal and customer requirements. Minimum Requirements… Essential: • Grade 12 / Matric with English and Mathematics • 1 Years relevant experience, in a Distribution, Logistics or Supply Chain Environment Advantageous: • Supply-Chain or Logistics Degree or Diploma • Previous work experience in an Ethical/Pharmaceutical Warehouse Job Specification… • Ensure that the receiving department adheres to the Accurate verifying, scanning and capturing of physical goods receipts for the warehouse in accordance with company policy and standard operating procedures. • Ensure that the quantities delivered, correspond with the invoice. • Ensure all HU`s are double checked by another clerk, before being released for pack-away. • Assist the receiving manager in preparing and logging warehouse claims on the warehouse claims system. • Despatch all returns that are to be uplifted by a supplier on presentation of a pick-up slip in accordance with company policy and standard operating procedures. • Accept and be accountable for all goods received. • Ensure that all administration is accurate and up to date – example CHEP documents, GRN notes filed. • Claim for all shortages and damages, within the suppliers prescribed time period. • Ensure that all stock is packed away neatly and professionally. • Ensure that all physical controls over the goods receiving area are in place and operating in accordance with company policy and standard operating procedures. • Ensure the receiving areas and storerooms, are in an acceptable an orderly condition. • Manage and control high risk / sensitive stock, temperature sensitive and high value stock. • Take responsibility for your immediate surrounding and prevent any possible losses. Competencies Essential: • Good judgement in order to understand the consequential impacts of decisions made • Accuracy and attention to detail. • Ability to supervise staff. • Display an understanding of leadership principles, values and lead by example. • Personal initiative. • Accept accountability for own actions. • Customer Service mind-set. • Commitment to teamwork in order to achieve operational goals and targets. • Ability to remain calm and focused under pressure. • Time management. • Strong communication skills in English. • Deadline driven. Special conditions of employment: • South African • MIE, clear criminal and credit • Driver’s license and/or own reliable transport Remuneration and benefits: • Market related salary • Medical aid • Provident fund • Staff account ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL. Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Dis-Chem Pharmacies’ Distribution in Midrand has an opportunity available for a Admin Clerk to join the team. The main purpose of this role will be to perform administrative duties in the Dis-Chem Distribution Centre according to industry and Dis-Chem standards, in order to meet both legal and customer requirements. Minimum Requirements… Essential: • Grade 12 / Matric • 1-2 years’ Admin experience • Basic knowledge of SAP would be a definite advantage. • Basic knowledge of Kronos. • Basic knowledge of Human Resources. Job Specification… • Warehouse support services: • Ensure all Warehouses and sales order credit requests are done accurately and efficiently. • Ensure all credit related credit requests received are resolved and/or finalized by establishing an on-going basis. • Review the following: • Ensure that the follow-up system with stores, interdependent departments and relevant warehouses are carried out. • Ensure communication channels between stores, warehouses, other interdependent departments and WSS are effective. • Ensure that all Returns are processed within the required processes. • Ensure investigation is carried out and completed for delivery queries relating to warehouse deliveries and assisting Finance in the finalization/resolution of queries. • Ensure that all warehouse credits are reviewed, including approval and decline of credits. • Manage integrity of credit data captured. Administration: • Ensure that all administration related to this role is accurate and up to date. • Keep necessary statistics and records, as set out by Management for reporting purposes. • Do the outsourced company, weekly timesheets and distribute pay-sheets as per Dis-Chem standard operating procedures. • Place weekly stationary orders, for the Pharmaceutical and/ or Cosmetic Departments as per unit requirements. • Place expense orders, as per the management’s instructions. • Submit invoices for payment, once delivered as per Dis-Chem standard operating procedures. • Ensure other general administrative duties are performed as per department and managements requirements. • Accurately capture leave forms onto Kronos for both Permanent and Outsourced staff. • Perform clerical tasks, when the Admin Manager is on leave, in accordance with duties appropriate to this level of authority. Goods Receiving – MIRA: • Ensure and verify the following, on all Goods Receiving Documents: • MIRA all invoices received. • Ensure that claims have been completed, for all shortages and damages received from the suppliers. • Verify whether Red Lights or Green Lights. • Send Green lights, to MIRA department. • For all Red Lights, ensure that: • Match the goods received detail / quantities on the GRN (Goods Receive Note) to the Supplier Invoice/ Delivery Note detail. • Refer all errors found to, Department manager. • Capture (MIRA) credit/ newspaper and magazine invoices - MIRA invoices that are requested by Head Office. • Verify and check outside supplier invoices for total accuracy. • Check goods received of all relevant invoices. Orders: • Accurately create and capture purchase orders for the Distribution Centre irrespective of source on SAP. • Ensure that the SL02 returns to vendor inventory list and ME2L open return orders balance with each other and the physical goods to be returned on hand. • Process all goods issues in Distribution Centre in compliance with the Dis-Chem goods issues standard operating procedures. • Accurate capturing of supplier/ distribution orders. Adjustments: • Ensure that adjustments are made 701, 702, 551, negative counts and cycle counts. • Prepare all goods to be returned to suppliers in the prescribed manner. • Process all returns to suppliers in compliance with Dis-Chem standard operating procedures. • Follow up with supplier representatives as to the upliftment of supplier returns in order to minimise their balance. Customer Service: • Respond promptly to store queries relating to Distribution discrepancies and inform management of any unresolved matters. • Communicate and coordinate with the relevant Dis-Chem stakeholders and internal departments to resolve queries in a prompt and effective manner. • Follow up with suppliers around delivery deadlines and give accurate feedback to management. • Ensure effective and efficient relationships with internal and external customers to improve operating efficiencies. • Proactively communicates in order to build co-operative relationships with internal and external customers. General: • Housekeeping must be in accordance to Dis-Chem standards. Make sure that your work station is always clean and tidy. • Adhere to Dis-Chem Policies and Standard Operating Procedures. • Adhere to Health and Safety rules and regulations. • Adhere to Dis-Chem Uniform and personal appearance policy. • Adhere to Dis-Chem Disciplinary and Counselling Policy and Procedures. Competencies Essential: • Computer Skills – Excel, PowerPoint, Outlook • Knowledge of Distribution Centre, logistics and supply chain operations` • Customer Service • Basic numerical skills • Analytical and problem-solving skills • Honest and trustworthy • Attention to detail • Deadline driven Special conditions of employment: • South African citizen • MIE, clear criminal and credit • Reliable transport Remuneration and benefits: • Market related salary • Medical aid • Provident fund • Staff account ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL. Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Dis-Chem Pharmacies’ Distribution in Midrand has an opportunity available for a Admin Clerk to join the team. The main purpose of this role will be to perform administrative duties in the Dis-Chem Distribution Centre according to industry and Dis-Chem standards, in order to meet both legal and customer requirements. Minimum Requirements… Essential: • Grade 12 / Matric • 1-2 years’ Admin experience • Basic knowledge of SAP would be a definite advantage. • Basic knowledge of Kronos. • Basic knowledge of Human Resources. Job Specification… • Warehouse support services: • Ensure all Warehouses and sales order credit requests are done accurately and efficiently. • Ensure all credit related credit requests received are resolved and/or finalized by establishing an on-going basis. • Review the following: • Ensure that the follow-up system with stores, interdependent departments and relevant warehouses are carried out. • Ensure communication channels between stores, warehouses, other interdependent departments and WSS are effective. • Ensure that all Returns are processed within the required processes. • Ensure investigation is carried out and completed for delivery queries relating to warehouse deliveries and assisting Finance in the finalization/resolution of queries. • Ensure that all warehouse credits are reviewed, including approval and decline of credits. • Manage integrity of credit data captured. Administration: • Ensure that all administration related to this role is accurate and up to date. • Keep necessary statistics and records, as set out by Management for reporting purposes. • Do the outsourced company, weekly timesheets and distribute pay-sheets as per Dis-Chem standard operating procedures. • Place weekly stationary orders, for the Pharmaceutical and/ or Cosmetic Departments as per unit requirements. • Place expense orders, as per the management’s instructions. • Submit invoices for payment, once delivered as per Dis-Chem standard operating procedures. • Ensure other general administrative duties are performed as per department and managements requirements. • Accurately capture leave forms onto Kronos for both Permanent and Outsourced staff. • Perform clerical tasks, when the Admin Manager is on leave, in accordance with duties appropriate to this level of authority. Goods Receiving – MIRA: • Ensure and verify the following, on all Goods Receiving Documents: • MIRA all invoices received. • Ensure that claims have been completed, for all shortages and damages received from the suppliers. • Verify whether Red Lights or Green Lights. • Send Green lights, to MIRA department. • For all Red Lights, ensure that: • Match the goods received detail / quantities on the GRN (Goods Receive Note) to the Supplier Invoice/ Delivery Note detail. • Refer all errors found to, Department manager. • Capture (MIRA) credit/ newspaper and magazine invoices - MIRA invoices that are requested by Head Office. • Verify and check outside supplier invoices for total accuracy. • Check goods received of all relevant invoices. Orders: • Accurately create and capture purchase orders for the Distribution Centre irrespective of source on SAP. • Ensure that the SL02 returns to vendor inventory list and ME2L open return orders balance with each other and the physical goods to be returned on hand. • Process all goods issues in Distribution Centre in compliance with the Dis-Chem goods issues standard operating procedures. • Accurate capturing of supplier/ distribution orders. Adjustments: • Ensure that adjustments are made 701, 702, 551, negative counts and cycle counts. • Prepare all goods to be returned to suppliers in the prescribed manner. • Process all returns to suppliers in compliance with Dis-Chem standard operating procedures. • Follow up with supplier representatives as to the upliftment of supplier returns in order to minimise their balance. Customer Service: • Respond promptly to store queries relating to Distribution discrepancies and inform management of any unresolved matters. • Communicate and coordinate with the relevant Dis-Chem stakeholders and internal departments to resolve queries in a prompt and effective manner. • Follow up with suppliers around delivery deadlines and give accurate feedback to management. • Ensure effective and efficient relationships with internal and external customers to improve operating efficiencies. • Proactively communicates in order to build co-operative relationships with internal and external customers. General: • Housekeeping must be in accordance to Dis-Chem standards. Make sure that your work station is always clean and tidy. • Adhere to Dis-Chem Policies and Standard Operating Procedures. • Adhere to Health and Safety rules and regulations. • Adhere to Dis-Chem Uniform and personal appearance policy. • Adhere to Dis-Chem Disciplinary and Counselling Policy and Procedures. Competencies Essential: • Computer Skills – Excel, PowerPoint, Outlook • Knowledge of Distribution Centre, logistics and supply chain operations` • Customer Service • Basic numerical skills • Analytical and problem-solving skills • Honest and trustworthy • Attention to detail • Deadline driven Special conditions of employment: • South African citizen • MIE, clear criminal and credit • Reliable transport Remuneration and benefits: • Market related salary • Medical aid • Provident fund • Staff account ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL. Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Dis-Chem Pharmacies' requires a Receiving Clerk for their Noordhoek store in the Western Cape. You will ensure the efficient and accurate receiving and packing of stock in line with Dis-Chem’s SOPs and requirements, and customer needs within the store. Minimum Requirements: Essential: • Grade 12 / Matric • Computer literate • Sound numerical skills • • Willing and able to work retail hours Advantageous: • Previous receiving / retail / FMCG experience Job Description: • Accurately verify, scan and capture physical goods received for the store, in accordance with company policy and standard operating procedures • Receive all warehouse goods and invoices in accordance with company policy and procedures • Return all unordered or damaged goods delivered to the store and accurately complete credit notes for non-acceptance in accordance with company policy and SOPs • Verify and check deliveries and invoices for total accuracy • Ensure goods delivered are the goods invoiced and captured in terms of quantities, variant and condition • Assist the Receiving Manager in preparing and logging warehouse claims on the warehouse claims system • Ensure the flow of stock receipts through receiving is maintained, that deliveries arriving are receipted the same day and sent to the floor • Process all returns to suppliers in compliance with company SOPs • Ensure all physical controls over the goods receiving area are in place and operational • Maintain storerooms are in an acceptable and orderly condition • Assist in managing and controlling high-risk stock Competencies: Essential: • Knowledge of receiving operating procedures, administration • Strong command of the English language • Effective interaction with suppliers, management, reps and staff • Sound analytical skills • Time management • Heavy lifting + 20kg Advantageous: • Bilingual • Operating of the stock rotating system Special conditions of employment: • Willing and able to work retail hours • Able and physically fit to lift and move heavy boxes (­ + 20kg) • Reliable transport and/or reside in close proximity to the store • South African citizen • Clear credit and criminal records Remuneration and benefits: • Market-related salary • Medical aid • Provident fund • Staff account ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL. Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities. Dis-Chem Pharmacies' requires a Receiving Clerk for their Longships Mall store. You will ensure the efficient and accurate receiving and packing of stock in line with Dis-Chem’s SOPs and requirements, and customer needs within the store.

QUALIFICATION & EXPERIENCE: • Matric • Excellent Communication Skills (English and Afrikaans) • Computer literacy essential (MS Word, Excel, PowerPoint, MS Outlook DUTIES • Coordinate meetings as required • Taking Minute taking, agendas, typing and distribution of minutes/correspondence from the OPS department. • Maintain the Regional Manager’s diary • Maintain the Regional Manager’s filing system • Coordinate and book all operational travel & accommodation • Management of orders & CAPEX’s for the operations department • Compiling of operational reports: Weekly & Monthly • Crime stats • Maintain AR headcount – includes promotions, termination, staff requisitions, etc • Draft communication iro company initiated client cancellations for branches • Assist with management of excess leave • Screen all documentation / correspondence for the Regional Manager (except personal), prioritize it and obtain required information. • Answer and screen all calls to the Regional Manager • Delegate correspondence or telephone calls when appropriate • Assist Area Managers/Training Instructors with ad hoc tasks as and when required • Assist with any client complaints which reach the Regional Manager’s office, and ensure they are resolved within the prescribed timelines • Ensure that the AR Department and Regional Manager office are cleaned and secured, at all times • EHS representative for AR department Client Liaison • Receive and investigate client complaints • Ensure non-occurrence of same problems • Give full feedback to clients where necessary General • Ability to handle pressure • Able to work independently • Attention to detail • Ability to meet deadlines • Action orientated • Drive for results • Integrity and trust • Managerial courage • Interpersonal skills • Political savvy

Motus Toyota Bryanston currently holds a vacancy for a Controller: Vehicle Stock . The person in this position will be responsible for ensuring that vehicle stock is controlled & procured so as maximize stock turnover. • Ensure receipt of vehicle documents from P.D.I (invoice, car documents, service books, owner’s manual) • Allocate stock number and issue stock card • Enter details in stock book (engine & chassis number and job number) • Keep a copy of invoice for payment to Toyota • Deliver a copy of invoice to Accounts for journal entry (purchases) • File all vehicle documentation • Instruct P.D.I to either keep vehicle in storage or to be delivered to Dealership • Create new vehicle models • Issue invoice to Dealer for swop • Draw cheques to pay for vehicle only when copy invoice has been received & entered in stock book • Ensure Sales Manager sign requisition • Hand over cheque and all relevant documents to Driver, Sales Executive or Sales Manager • Ensure all documents are received when swopped vehicle arrives • Collect statements from Toyota SA • Check statements against invoice copies of invoice • Draw cheque for payment (attach statement to cheque requisition) • Deliver cheque to Toyota SA • Supply Sales Manager with stock form (opening and outstanding stock, following month allocation, total 3 months past sales, 3 months forecasts) • Receive above completed form from Sales Manager • Capture form on PC • Hand over printout to the Sales Manager • Receive form from Sales Manager after meeting for ordering • Draw stock sheets when required for the Sales Manager • Stock Take, Key stock take and Spare Key Stock take KNOWLEDGE, SKILLS AND QUALIFICATIONS: • 3 years previous stock controller experience • Knowledge of Kerridge and E-Toyota is essential • A minimum of Grade 12 • Clear Criminal Record • A Valid Driver’s License • Computer Literate – Excel & MS Word • Good Interpersonal & Communication Skills with ability to operate under pressure and in a team environment

Introduction to the VKB Group The VKB Group is an agricultural company, providing support to farmers and producing straight-from-the farm-foods for consumers. Apart from the various consumer brands, the VKB Group is also represented by its regional brands: VKB, GWK and NTK. Our roots are firmly planted in agriculture with farming at our core, continuously growing and evolving throughout the years. Starting with providing everything needed on the farm to produce food, we now also operate in all areas of the food supply chain: processing, logistics, and national and global market channels. This “house of brands” we’ve established with the support of our farmer shareholders is the foundation for building the agribusiness of the future. Job Description The ideal team player will be responsible for the efficient and accurate management of spares parts within the spares shop, ensuring that all stock is correctly received, stored, recorded and issued. Requirements • Grade 12 or NQF Level 4 Equivalent. • Certificate in stock control is advantageous. • A minimum of 2 years’ experience as a part store clerk or similar role. • Code B Driving License. • Knowledge of mechanical and electrical spare parts. • The applicant should be in a good physical condition, an independent worker, self-motivated, able to work under pressure and without supervision. • Microsoft Office package literate. Duties and Responsibilities • Attend daily meetings for job planning. • Manage and maintain of spare part levels, ensuring that stock levels don’t run out. • Planning and organising of stock and inventory levels. • Sourcing of parts from suppliers with best price, best quality in mind, to control cost and spending. • Issuing of spares and equipment to artisans. • Driving to town to source part locally. • Receiving of spares and equipment, ensure that all paperwork, invoices, purchase orders, delivery notes are completed and in order. • Maintaining a clean and neat storage area for spares • Maintaining of lubricant levels. • Daily maintenance admin, like worksheets capture, job cards complete, • ISO checklist blank form levels ensure in files. • Completion, upkeep and filing of ISO checklist and control sheets. • Paperwork of deliveries, like invoices, delivery notes, purchase order ex, scan and capture to BC (business central). • Use of forklift to move heavy equipment and machinery. • Be able to perform heavy lifting of spares and equipment. • Attend daily meetings for job planning and spares needed. • Any other ad hoc duties as may be required by management, which may include, but not limited to, housekeeping of garden and site, general site housekeeping, painting of infrastructure etc. Skills Required • Knowledge of health and safety procedures (PPE). • Good communication skills. • Accuracy and attention to details. • Team player. • Able to work under pressure. • Good admin and stock control skills Other Information • The company can expire jobs at any time at their own discretion. • VKB Group and/or its subsidiary companies will use any personal data collected through the job opportunities section of this website for recruitment purposes only and, should your application be successful, for purposes connected with your employment. • VKB Group is an equal opportunity employer. VKB Group’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to VKB Group’s Employment Equity & Transformation Strategy. VKB Group actively supports the recruitment of People with Disabilities. • Things to take note of when applying through our Career Portal. • Use Google Chrome when accessing the portal • Clear copy of your CV in either PDF or Word • The CV should not have handwriting on the document • NB! Only Submit your CV on the Upload CV section of the application form and not a PDF that includes other documents such as ID, Driver’s License and other documents. The application form will make provision for the candidate to upload supporting documents. • When uploading profile picture , make sure the minimum size uploaded is 300 x 300px

Motus Toyota Cape Gate currently holds a vacancy for an Administrator: Dealer Warranty reporting to the Manager: Service . The person in this position will be responsible for ensuring that warranty claims are processed timeously and accurately within Company Policy and Toyota Procedures. • Obtain correct information on warranty claim regarding customer complaint and cause of defect • Obtain all relevant documentation pertaining to claim • Capture claims on E-Toyota system • Ensure that claim tags are attached to parts and forwarded to Toyota SA in time • Check suspense file daily • Control claims status and report to Manager • Control claims register and ensure that payment is received • Assess vehicles eligibility for warranty work • Check and confirm that all warranty parts have been tagged and stored by the Technicians correctly on a daily basis • Assess and submit warranty claims in line with guidelines as set out by the distributor • Attend all warranty training courses as held by the distributor • Assist with any other reasonable duties if and when required • Attend all warranty training courses as held by the distributor • Read and be conversant will all aspects of the Toyota Warranty Policies and Procedures Manual • Read and be conversant with Toyota Warranty Bulletins and Special Service Campaign information • Actively follow-up on all service campaigns as instructed by the distributor KNOWLEDGE, SKILLS AND QUALIFICATIONS: • A minimum of Grade 12. • Computer literacy is essential • Clear Criminal Record • Knowledge warranty procedures • Attention to details • Motor industry experience will an advantage • Must have excellent verbal communication skill

Position Overview The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles, acting as an interface between the technical team and the customer to ensure cost-effective repairs and quality service is delivered to customers. The Service Advisor provides estimated cost analysis of repairs and routine maintenance, and through effective communication with customers, determines the services necessary, predicts the time needed for completion, and stays in constant communication with the customer during the repair process. Specific Role Responsibilities : Specifications for these positions will be discussed if a candidate is invited for an interview. The responsibilities of a Service Advisor include the following tasks: • Receive customers in a professional and friendly manner in order to ensure they feel valued. • Liaise and interact with customers attentively in order to completely understand and comprehend their service needs. • Prepare service estimates, sell routine maintenance/ repair services, and conduct follow-ups regarding services and customer inquiries. • Interact and communicate with customers effectively, explaining service details in an understandable and appropriate manner, involving Service Technicians when necessary. • Maximize customer awareness of all products and services available. • Create collaborative internal and external partnerships in order to expedite service delivery. • Schedule appointments, answer phones, and handle queries. • Assist with the coordination of alternate transportation, car rental reservations, shuttle services, etc. • Maintain excellent standards of departmental administration such as service sheets, invoices, job cards, warranty claims, authorisation, etc. • Maintain customer database with contact details and information. • Assist the dealership to achieve and maintain industry standards of process efficiency and service excellence. • Develop and maintain high levels of customer satisfaction and customer loyalty to ensure repeat business. • Ensure customer complaints are effectively managed via relevant CRM system/s. • Maintain and further develop own personal knowledge base in order to remain current and relevant. • Attend regular team meetings, sharing and receiving feedback in the interest of continuous improvement. • Attend all relevant OEM training courses, and any other developmental training opportunities allocated. • Perform other duties as requested. Qualifications and Experience : Minimum Qualifications and Experience needed: • Matric • Valid, unendorsed driver’s license and the ability to competently and legitimately drive. • Computer literate • Knowledge of dealership policies and procedures is essential. • Knowledge of competitive motor industry. • Basic mathematical ability (numeracy) • Knowledge of relevant operating systems would be an advantage. Skills and Personal Attributes : Minimum requirements: • Highly self-motivated, energetic and able to maintain a positive outlook. • Ethical • Need to acquire thorough knowledge of the vehicles they are handling – not just technical specs; but also, information about the manufacturer’s warranty, dealership services, OEM updates, etc. • Eager to participate in ongoing training opportunities made available by the organization and OEM for development purposes and/or to stay abreast of product or system changes. • A team player • Reliable • Results driven and customer orientated

Dis-Chem Pharmacies has an opportunity available for a Trainee Manager for Standerton store. You will Learn overall store operations under direction and supervision of a store manager. Performs wide range of retail operational duties under general guidance and support of an experienced individual. Minimum Requirements… Essential: • Grade 12/ Matric • Minimum of 1 - 2 years’ experience in store retail management disciplines including but limited to stock management, cash, reporting, expense control and customer service • Computer literate – MS Office • Willing and able to work retail hours • Valid driver's license • Own reliable transport Advantageous: • Diploma in Financial / Admin or a relevant 3- year Diploma Job Specification… Inventory Management: • Ensures the processing of items including but not limited to goods in transit, cycle counts and physical stock to system matches, stock takes, addressing of shrinkage and overall stock levels. • Ensures efficient stock flow to the sales floor. • Participate, assist, and support in the management of shrinkage. Participate, assist and support in the ordering of stock to maintain correct stock levels FMCG, Health and Beauty, when required. Sales Floor & Receiving: • Assist with the planning, implementation, and maintenance of promotional stock displays in FMCG, Health and Beauty. Store Manager • Assist with the adherence, implementation and maintenance of labeling, pricing and layout standards in FMCG, Health and Beauty. • Assist with goods receiving duties guided by the standard operating procedures. • Participates in the delivery of transaction integrity for incoming goods receipts and outgoing returns guided by the company internal control procedures. • Assist with reconciliation of daily ZMove Packs in accordance with Receiving policies and procedures. Sales Targets: • Assists with achieving set store sales targets, including but not limited to FMCG, Health and Beauty. • Partner with all head of departments to ensure targets are met. • Support management to ensure promotions are effectively executed. • Assist management to coordinate with other stores to share knowledge, plan promotional activities, or achieve goals. • Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing. • Support management to determine all profit and sales objectives and propose strategies to maintain inventory levels and manage all work guided by the store policies and procedures. • Propose innovative ideas to senior management to increase market share. • Assist in the development of regional retail strategies to raise customers’ pool, expand store traffic, and optimize profitability in FMCG, Health and Beauty. Point of Sale Operations and Finance: • Assist with daily cash-ups and review of the reconciliation’s packs and paperwork. • Assist with the efficient scheduling of the point-of-sale area to maintain efficient service standards. • Assist with the monitoring of the store expenses as well as stock adjustments to the correct GL accounts. • Support in analyzing and interpreting Financial Income statements. • Assist in ensuring all expense (ordering and monitoring) related items are controlled and managed within budget. • Support management with transaction integrity throughout the store guided by company internal control procedures. • Support in ensuring the accuracy and completeness of branch transactions. • Support management to improve cashier service levels and cashier productivity rates. • Assist with controlling overtime and casual spend. • Assist with sign off and investigation of run ends daily. • Support management to disseminate, collate, and report all relevant information between store and department managers. • Assist in any internal or external audits conducted in store. Customer Service: • Assist with addressing customer complaints promptly and regulate both complaints and compliments. • Assist with the ensuring that customer request system is operational and actioned daily. • Encourage and report on new loyalty signups continuously. • Assist with the ensuring of accurate manual processing of points to customer accounts. • Assist with providing customers with feedback regarding queries and complaints. HR Process Support: • Assist with people administration duties, including but not limited to leave management, scheduling, and staff file management. • Facilitate human resource processes, submissions, and documentation for the store in compliance with standard operating procedures. • Account for the execution and transaction on the workforce management system (KRONOS) within the store. This includes but not limited to master data and transactional management. • Assist the store with the delivery of HR policies and system implementations. • Support management to ensure employees receive training where necessary and collate feedback from employees on training sessions attended. Trainee Programme Adherence: • Participate and engage in meetings, workshops, and other learning opportunities. • Assist managers and completing assigned tasks for on the job learning purposes. • Completion of all required learning programs and assessments to be deemed competent. • Ensure Portfolio of Evidence is filed and kept up to date and ensure sign off with Regional Admin Manager. Competencies Essential: • Sound knowledge and understanding of retail store management disciplines with retail admin experience. • Analyse simple to semi-complex situations, evaluate multiple options, and make informed decisions to achieve • Follow guidelines, regulations, principles, and standards. Understand business • complexities. • Communicates effectively with all types of people, this includes explaining concepts to first time users. Attentive and active listening. • Able to identify and manage your own emotions and the emotions of others. Conflict management, counselling skills and networking skills. Emotional Intelligence. • Detail-oriented and organized, with the ability to manage multiple priorities and meet deadlines. Special conditions of employment: • Willing and able to work retail hours • Local travelling – valid driver’s license and own reliable transport • South African citizen • Clear credit and criminal records Remuneration and benefits: • Market related salary • Medical aid • Provident fund • Staff account ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL. Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

About the Role As a Service Advisor, you will play a crucial role in enhancing customer satisfaction by acting as a key point of contact between clients and the service department. Your primary focus will involve addressing customer inquiries, managing service bookings, and ensuring that clients receive excellent support throughout their vehicle servicing experience. Why join Hyundai? Progress Starts with People We believe that Progress for Humanity means enabling everyday progress through accessible mobility for everyday South Africans. At Hyundai Automotive South Africa, Progress for Humanity is more than our brand promise, it is how we work together every day. As Hyundaians, we are united by a shared commitment to creating a workplace where people feel valued, respected and empowered to do their best work. We believe progress happens when people feel they belong, have opportunities to grow, and are encouraged to contribute their unique perspectives. Every Hyundaian plays a role in creating exceptional experiences for our customers, supporting one another, and driving our business forward through collaboration, continuous improvement and innovation. If you are passionate about making a difference, embracing new opportunities and being part of a team where everyone belongs, we'd love to hear from you as we continue driving Progress for Humanity together. Key Responsibilities - Greet customers in a friendly and professional manner, assessing their service needs and providing accurate information about services offered. - Schedule service appointments and manage the service calendar to optimize workshop efficiency. - Communicate clearly with customers regarding vehicle repairs, service recommendations, and expected costs. - Maintain customer records and follow up on service appointments to ensure customer satisfaction and loyalty. - Collaborate with technicians and service department staff to ensure the timely completion of services and repairs. - Handle customer complaints and resolve any issues effectively, ensuring a positive experience. - Promote additional services and products to customers while maintaining transparency and open communication. - Stay updated on automotive technology and industry trends to provide informed advice to customers. Requirements - Demonstrable experience in a customer service or service advisory role, preferably within the automotive industry. - Strong communication and interpersonal skills to build positive relationships with customers and team members. - Solid organizational skills with the ability to prioritize tasks in a fast-paced environment. - A keen understanding of automotive services and repairs, with the ability to explain technical details in simple terms. - Proficient in using customer relationship management (CRM) software and service tracking systems. - Attention to detail and a customer-focused mindset, ensuring high standards of service delivery. Preferred Qualifications - Previous experience in a dealership setting or automotive service environment. - Certification in automotive service technology or a related field. - Knowledge of vehicle maintenance best practices and warranty procedures. Equal Opportunity & Belonging Hyundai Automotive South Africa is committed to creating a workplace where everyone feels they belong. We celebrate diversity, value different perspectives and are committed to fair, equitable and inclusive employment practices. We welcome applications from suitably qualified candidates from all backgrounds who are passionate about contributing to our purpose. Join a team where every Hyundaian belongs, every contribution matters, and together we drive Progress for Humanity.

Kern doel van die pos: Verleen hulp aan die Silo Bestuur met betrekking tot die werking van die silo en bepaling van die graad van kommoditeite op ‘n etiese en regverdige manier. Minimum Vereistes: • Graad 12; • 3 Jaar toepaslike ondervinding; • Toepaslike naskoolse kwalifikasie voordelig; • Graan graderings kursusse voltooi; • Ondervinding in voedselveiligheid voordelig; • Geldige rybewys. Vaardighede: • Goeie kommunikasie- en taalvaardighede in Afrikaans en Engels; • Rekenaarvaardig (MS Office); • Goeie interpersoonlike vaardighede; • Liggaamlike vaardighede om die werk te kan doen (klim van Silos ens); • Sterk administratiewe orientasie; • Bereidwilligheid om lang ure te werk. Verantwoordelikhede: • Gradering van Kommoditeite (Graan); • Beheer van Voorraad; • Byhou van administrasie; • Voldoen aan veiligheidsregulasies asook voedselveiligheid. OVK is ‘n gelyke geleenthede werkgewer. Ons moedig persone uit aangewese groepe, asook persone met gestremdhede, aan om aansoek te doen. Main purpose of the position: To provide support to the Silo Manager with regards to the operation of the Silo and determining the grade of commodities (grain) in a fair and ethical manner. Minimum Requirements: • Grade 12; • 3 Years relevant experience; • Relevant post matric qualification an advantage; • Grain Grading courses successfully completed; • Experience in food safety an added advantage; • Valid driver’s license. Skills: • Sound communication and language skills in Afrikaans and English; • Computer literate (MS Office); • Good interpersonal skills; • Strong physical health in order to do the work (to be able to climb the Silo etc); • Strong administrative skills; • Must be prepared to work long hours. Responsibilities: • Grading of Commodities (Grain); • Control over stock; • Management of administration; • Comply with safety regulations as well as that of food safety. OVK is an equal opportunities employer. We encourage individuals from designated groups to apply.

Are you passionate about premium consumer technology and building high-performing retail partnerships? As the Key Account Manager , you will be responsible for managing and growing strategic retail and channel partner accounts for the consumer portfolio. You will develop and execute account strategies that deliver revenue, profitability, market share and exceptional brand execution while collaborating closely with Sales, Marketing, Supply Chain and Finance teams. Success in this role requires strong commercial acumen, excellent relationship management skills, data-driven decision-making and a passion for delivering outstanding customer experiences. Key Responsibilities Strategic Account Management • Develop and execute annual and quarterly Joint Business Plans with key retail partners. • Build and maintain strong relationships with buyers, category managers, retail operations and senior stakeholders. • Identify new growth opportunities across the product portfolio within retail and business operations. • Negotiate ranging, promotional activity, pricing and commercial agreements. • Provide regular business reviews, performance reporting and strategic recommendations. Sales & Commercial Performance • Deliver sales, revenue, margin, market share and profitability targets. • Drive promotional campaigns, seasonal initiatives and new product launches. • Analyse sell-in, sell-out, stock availability and forecasting data to optimise performance. • Secure forward orders and improve forecast accuracy. • Monitor competitor activity and identify opportunities to strengthen Bose's market position. • Ensure products are merchandised and displayed to premium brand standards. • Drive excellence in product availability, demo experiences and in-store execution. • Coordinate launch readiness across retail partners. • Identify opportunities to improve visibility through premium displays and experiential retail. Training & Partner Development • Deliver engaging product and sales training to retail partners and store teams. • Equip partners with the latest product information and marketing assets. • Conduct regular store visits to improve product knowledge and customer experience. • Manage pricing, promotional approvals, claims and account administration. • Monitor marketing investments and promotional spend against budget. • Work closely with Planning, Logistics and Finance to improve service levels and stock availability. • Maintain accurate account documentation, forecasts and reporting. Qualifications • Grade 12 (Matric) • Relevant tertiary qualification in Business, Sales, Marketing, Retail Management or a related commercial field. Experience • 3–5 years' experience in Key Account Management, Retail Account Management, Channel Sales or Business Development. • Experience within consumer electronics, premium retail, technology, audio, FMCG or a distribution environment is highly advantageous. • Proven track record of achieving sales and commercial targets. Skills & Competencies • Strong commercial and financial acumen. • Excellent negotiation and relationship management skills. • Ability to analyse sales, forecasting and market data to drive business decisions. • Strong understanding of merchandising, retail execution and promotional planning. • Exceptional presentation and communication skills. • Highly organised with excellent planning and execution ability. • Passion for premium consumer technology and customer experience. • Advanced Microsoft Office skills with experience using Power BI or similar reporting tools.

homechoice is a leading South African homeware retailer. For over 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford. The Store Supervisor supports the Showroom Manager in delivering strong sales performance, operational excellence, and compliance within the showroom. The role focuses on day-to-day execution, administration, internal controls, and supervision of frontline activities to ensure policies, procedures, and standards are consistently applied. What you will love doing in this role Sales Support & Showroom Productivity • Support the Showroom Manager in driving sales performance and showroom productivity. • Ensure daily sales activities are executed in line with targets and promotional priorities. • Monitor floor activity to ensure staff visibility, engagement, and adherence to selling standards. • Assist in the execution of promotions, campaigns, and product changes as instructed. Operational Execution & Internal Controls • Coordinate and manage administrative procedures and operational processes in line with policies, SOPs, and legal requirements. • Ensure showroom processes (inventory, receiving, frontline operations, and administration) are followed consistently. • Conduct routine checks to identify risks, non-compliance, or process gaps and escalate to the Showroom Manager. • Support the implementation and tracking of corrective action plans. Stock Management • Support efficient stock control to ensure the right stock is available at the right time. • Oversee daily receiving, scanning, storage, and movement of stock in line with procedures. • Conduct and support cycle counts, stock counts, and stocktakes as required. • Monitor and report stock variances, damages, and risks timeously. • Ensure stockrooms are organised, clearly labelled, and maintained to company standards. Cash Handling & Risk Control • Ensure cash handling procedures are executed accurately, including counting, reconciliation, and safe management. • Assist with monitoring cash flow between POS, safes, and banking processes. • Investigate and report cash discrepancies, counterfeit risks, and variances to the Showroom Manager. • Support actions to reduce cash exposure and mitigate security risks. People Supervision & Training Support • Supervise daily activities of showroom staff, ensuring adherence to policies and procedures. • Support onboarding and induction by ensuring documentation, training attendance, and sign-offs are completed. • Reinforce training on internal controls, operational standards, and risk awareness. • Provide guidance and on-the-job coaching to improve efficiency and compliance. Reporting & Administration • Compile and submit accurate operational, stock, and compliance reports as required. • Maintain accurate records and documentation to support audits and governance reviews. • Escalate operational issues, risks, or trends timeously to the Showroom Manager. Health, Safety & Compliance • Ensure compliance with health and safety regulations and company standards. • Conduct routine checks to identify hazards or risks and escalate appropriately. • Promote a safe, compliant, and disciplined working environment. What you’ll need to do this role • Minimum of 5 years’ experience in a retail environment. • Minimum of 3 years in retail administration or operations. • Grade 12 / Matric / NQF Level 4 (minimum requirement). • Strong understanding of stock, cash handling, and internal control processes. • Strong computer literacy and ability to work on retail and reporting systems. What we will love about you • Strong attention to detail with a compliance-focused mindset. • Organized, disciplined, and process driven. • Confident communicator with the ability to escalate issues appropriately. • Ability to work independently while supporting a broader team. • Resilient, adaptable, and able to operate in a fast-paced retail environment. • Clear credit and criminal record. Behaviors we love • Wow my customer • Walk in my customers’ shoes • Deliver on my promises • Deliver insight-led solutions my customers need • Treat the business as my own • Take accountability • Be curious, creative & explore opportunities • Do it right & at the right time • Play as a team • Be helpful • Be inclusive • Find the fun

The head of retail store acquisition leads sourcing of high-potential sites and manages end-to-end site acquisition to drive new store growth and TLC franchise expansion. Brings structure to how Dis-Chem identifies locations for owned stores and TLC franchises by applying disciplined market analysis, feasibility assessment, and business case preparation. Negotiates new leases or acquisitions and maintains a strong opportunity pipeline through continuous market scanning and external relationships. Hands over approved sites seamlessly to execution teams. Minimum Requirements… • Bachelor’s degree in real estate/property finance/business/geography. • 8–10+ years experience in site acquisition for multi-site retail (pharmacy preferred). • Strong network in SA retail property and proven track record of successful site sourcing. Advantageous: • N/A Job Specification… Strategy & Vision • Pipeline strategy: Identify priority trade areas using demographic, demand, and competitor insights; maintain a robust pipeline of viable locations. • Market-driven selection: Use data-led criteria to prioritise site options; update heatmaps and target area lists regularly. Execution & Delivery • Site assessment: Conduct on-site reviews, check access, visibility, co-tenancy, zoning, and operational constraints. • TLC value prop: articulate and sell the TLC franchise value proposition when sourcing sites for Dis-Chem and potential TLC franchisees. • Business case development: Prepare clear business cases with sales forecasts, investment requirements, expected returns, and risks. • Negotiation & deal making: Lead lease or purchase negotiations to secure favourable terms. • Handover & transition : Ensure smooth handover to store development team; remain involved to resolve any location specific issues. • Opportunity evaluation: Conduct feasibility and sales projections; align each proposed site to the format strategy and strategic market objectives. Governance & Risk • Regulatory compliance: Validate licensing and zoning requirements before site advancement. • Pipeline governance: Maintain accurate lead tracking and transparent status updates; eliminate duplication of site lists. • Risk assessment: Flag project, market, or regulatory risks and propose mitigation plans. • Ethics & compliance: Uphold confidentiality, conflict-of-interest rules, and proper internal approvals. Leadership & Collaboration • Internal alignment: Engage different functions for input on new sites and ensure operational readiness. • External networking: Build broker, developer, and landlord relationships to gain early access to opportunities. • Team guidance: Provide direction to analysts; ensure consistent evaluation standards. Competencies Essential: Domain Expertise • Strong retail site selection capability, real estate deal knowledge, and understanding of pharmacy licensing and zoning. • Skilled in analysing demographics, competition, and catchment potential. Leadership & Commercial Acumen • Excellent negotiation and influence skills; clear communicator; proactive, entrepreneurial, and data-driven in decision-making. Advantageous: • N/A Special conditions of employment: Key performance indicators • Portfolio growth: Avg # of leads generated per month, total square meters of trading space added per year, number of new stores opened per year, number of revamps completed per year, % of all stores aligned with store design guidelines • Lease administration: % of leases renewed before expiry, average turnaround time from negotiation start to finalization, lease savings vs previous contracts in the contracts renewed this financial year.

SSK currently has the following career opportunity at its Agriland store in Heidelberg. The incumbent will be responsible for the total management function of the SSK Agriland store in Heidelberg. Responsibilities: • Branch and General Administration • Budget and Inventory Management • Personnel and Efficiency Management • Marketing and Customer Service Requirements: • Matric (Grade 12) Certificate or relevant qualification • Experience in a marketing-oriented role and proven management skills • Planning, negotiation, interpersonal, and communication skills are essential • Computer literacy with Microsoft Office is a requirement • A valid EB code (Code 8) driving license is a requirement Please consider your application unsuccessful if you have not received feedback within one month of the closing date. SSK reserves the right not to fill any position. SSK is an equal-opportunity employer.

homechoice is a leading South African homeware retailer. For over 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford. The Sales Associate is responsible for delivering an exceptional in-showroom customer experience by converting customer visits into sales through effective product demonstration, needs analysis, and accurate order processing. The role focuses on frontline sales execution, customer service, administration, and adherence to operational standards, supporting the Store Supervisor and Showroom Manager in achieving sales and service outcomes. What you will love doing in this role Sales Execution & Conversion • Actively engage customers on the showroom floor to understand their needs and convert interactions into sales. • Demonstrate products effectively, clearly communicating features, benefits, pricing, and promotional offers aligned to the current catalogue. • Achieve individual sales targets, conversion rates, and productivity expectations. • Support acquisition activities, including account openings and order processing. Customer Experience • Deliver a consistently positive, professional, and customer-focused sales experience. • Guide customers through the full customer journey, including product selection, ordering, payments, and after-sales processes. • Resolve basic customer queries and escalate complex issues to the Store Supervisor or Showroom Manager. • Build customer trust through accurate information, ethical selling, and clear expectation setting. Product Knowledge & Pricing Accuracy • Maintain strong knowledge of products, categories, pricing, and promotions. • Ensure all selling and quoting is accurate and aligned to approved catalogues and systems. • Stay informed of product updates, promotions, and sales initiatives. Administration & Order Processing • Capture customer orders, documentation, payments, refunds, and credits accurately and timeously. • Ensure all required customer documentation is complete and compliant. • Maintain accurate records and system entries to support reporting and audits. Stock Handling & Showroom Standards • Support basic stock handling activities, including receiving assistance, stock movement, and floor replenishment. • Ensure products are handled with care to prevent damages. • Maintain high standards of housekeeping, visual presentation, and merchandising on the sales floor. • Follow stock control procedures and report discrepancies or risks. Compliance, Quality & Risk Awareness • Adhere to all policies, procedures, quality standards, and internal controls. • Follow cash handling procedures when processing payments, refunds, or credits. • Participate in required training, inductions, and policy sign-offs. • Escalate risks, errors, or non-compliance to the Store Supervisor. Teamwork & Performance Support • Work collaboratively with team members to achieve showroom targets. • Support promotions, campaigns, and activations as instructed. • Be flexible in supporting operational requirements, including shifts, weekends, and public holidays. What you’ll need to do this role • Grade 12 / Matric (minimum requirement). • Minimum 1 years’ retail sales experience. • Customer-facing sales experience within a target-driven environment. • Availability to work shifts, weekends, and public holidays. • Homewares retail experience (advantageous). • Clear credit and criminal record. What we will love about you • Customer-focused with a strong service mindset. • Persuasive, confident, and professional communicator. • Detail-oriented with a focus on accuracy and quality. • Resilient, adaptable, and able to work in a fast-paced environment. Behaviors we love • Wow my customer • Walk in my customers’ shoes • Deliver on my promises • Deliver insight-led solutions my customers need • Treat the business as my own • Take accountability • Be curious, creative & explore opportunities • Do it right & at the right time • Play as a team • Be helpful • Be inclusive • Find the fun

homechoice is a leading South African homeware retailer. For over 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford. The Store Supervisor supports the Showroom Manager in delivering strong sales performance, operational excellence, and compliance within the showroom. The role focuses on day-to-day execution, administration, internal controls, and supervision of frontline activities to ensure policies, procedures, and standards are consistently applied. What you will love doing in this role Sales Support & Showroom Productivity • Support the Showroom Manager in driving sales performance and showroom productivity. • Ensure daily sales activities are executed in line with targets and promotional priorities. • Monitor floor activity to ensure staff visibility, engagement, and adherence to selling standards. • Assist in the execution of promotions, campaigns, and product changes as instructed. Operational Execution & Internal Controls • Coordinate and manage administrative procedures and operational processes in line with policies, SOPs, and legal requirements. • Ensure showroom processes (inventory, receiving, frontline operations, and administration) are followed consistently. • Conduct routine checks to identify risks, non-compliance, or process gaps and escalate to the Showroom Manager. • Support the implementation and tracking of corrective action plans. Stock Management • Support efficient stock control to ensure the right stock is available at the right time. • Oversee daily receiving, scanning, storage, and movement of stock in line with procedures. • Conduct and support cycle counts, stock counts, and stocktakes as required. • Monitor and report stock variances, damages, and risks timeously. • Ensure stockrooms are organised, clearly labelled, and maintained to company standards. Cash Handling & Risk Control • Ensure cash handling procedures are executed accurately, including counting, reconciliation, and safe management. • Assist with monitoring cash flow between POS, safes, and banking processes. • Investigate and report cash discrepancies, counterfeit risks, and variances to the Showroom Manager. • Support actions to reduce cash exposure and mitigate security risks. People Supervision & Training Support • Supervise daily activities of showroom staff, ensuring adherence to policies and procedures. • Support onboarding and induction by ensuring documentation, training attendance, and sign-offs are completed. • Reinforce training on internal controls, operational standards, and risk awareness. • Provide guidance and on-the-job coaching to improve efficiency and compliance. Reporting & Administration • Compile and submit accurate operational, stock, and compliance reports as required. • Maintain accurate records and documentation to support audits and governance reviews. • Escalate operational issues, risks, or trends timeously to the Showroom Manager. Health, Safety & Compliance • Ensure compliance with health and safety regulations and company standards. • Conduct routine checks to identify hazards or risks and escalate appropriately. • Promote a safe, compliant, and disciplined working environment. What you’ll need to do this role • Minimum of 5 years’ experience in a retail environment. • Minimum of 3 years in retail administration or operations. • Grade 12 / Matric / NQF Level 4 (minimum requirement). • Strong understanding of stock, cash handling, and internal control processes. • Strong computer literacy and ability to work on retail and reporting systems. What we will love about you • Strong attention to detail with a compliance-focused mindset. • Organized, disciplined, and process driven. • Confident communicator with the ability to escalate issues appropriately. • Ability to work independently while supporting a broader team. • Resilient, adaptable, and able to operate in a fast-paced retail environment. • Clear credit and criminal record. Behaviors we love • Wow my customer • Walk in my customers’ shoes • Deliver on my promises • Deliver insight-led solutions my customers need • Treat the business as my own • Take accountability • Be curious, creative & explore opportunities • Do it right & at the right time • Play as a team • Be helpful • Be inclusive • Find the fun

Why Choose Pepkor Lifestyle: Build a Thriving Career at the Forefront of Retail Ready to join a dynamic team and make a lasting impact? Join Pepkor Lifestyle as a Service Centre Administrator within the HiFi Corp brand and step into a rewarding career that empowers you to drive results, unlock your potential, and make a difference. Here's what sets Pepkor Lifestyle apart: • Impactful Work: Deliver value to African consumers and contribute to the success of a leading retail organization. • Diverse Opportunities: Explore a wide range of products, services, and growth prospects within the company. • Innovative Environment: Embrace creativity, continuous improvement, and be part of a team that thrives on new ideas. • Competitive Benefits: Enjoy competitive salaries, comprehensive benefits packages, and rewarding career development opportunities. • Meaningful Contribution: Be part of a mission to make quality living accessible to all and contribute to positive social change. Are you a passionate service centre administrator with the following qualifications and experience? Qualifications: • Grade 12 Matric qualification • Minimum of 1-2 years of proven experience in the retail environment What will you be doing? • Provide customer service • Achieve sales targets • Ensure up to date product knowledge. • Merchandising and store presentation • Contribute to safety & security • Effective Teamwork and self management Ready to embark on a rewarding career journey? Join Pepkor Lifestyle and make a difference!

Dis-Chem Pharmacies has an opportunity available for a Store Assistant Manager for their stores in the Westrand Division. Assist the Store Manager with complete operation of the store. Manage employees and be responsible for store targets. Maintain inventory by checking merchandise to determine inventory levels – anticipating customer demand. Prepare reports by collecting, analysing, and summarizing information. Minimum Requirements: Essential: • Grade 12 / Matric • Minimum of 5 years Retail/FMCG –Experience in all retail departments –Receiving, Administration, Cash Office or Sales Floor Management. • Supervisor: Minimum of 3 years • Minimum 2 years’ experience in Unisolv / SAP / Qlikview • Previous experience with Kronos Advantageous: • Relevant retail/FMCG qualification Job Description: • Manage day-to-day human resource administration including, but not limited to, leave, hours of work and scheduling • Manage the performance management process and ensure that personal development plans are adhered to • Manage and ensure all orders are done on a daily basis, no time, and maintain correct stock levels • Manage stock flow to floor • Prepare, coordinate and manage stock takes on a biannual basis, in conjunction with the Store Admin Manager • Manage shrinkage • Regulate customer compliments and complaints • Ensure customer requests and complaints are addressed timeously • Ensure all merchandisers adhere to Dis-Chem merchandising standards • Ensure promotional stock and displays are planned, implemented and maintained • Adhere to all labelling, pricing and layout standards, and ensure that merchandisers adhere to these standards • Ensure all store objectives are achieved Competencies Essential: • Store retail admin and management experience, relating to receiving, admin, capturing, till operations, cash office, stock control, sales floor and customer service • Strong command of the English language • Basic financial skills - GP, mark-up, VAT, etc • Effective interaction with suppliers, management, reps and staff • Strong analytical skills and time management • Manage, develop and motivate subordinates • Trustworthy and honest Special conditions of employment: • Willing and able to work retail hours • Local traveling – valid driver’s license and own reliable transport • South African citizen • Clear credit and criminal records Remuneration and benefits: • Market-related salary • Medical aid • Provident fund • Staff account ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL. Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

SSK currently has the following career opportunity at its Agriland store in Golden Valley. Reporting to the Branch Manager, the successful candidate will share responsibility for the profitable and efficient operation of the branch. Responsibilities: • Administration • Inventory control • Personnel management • Customer Service Requirements: • Matric (Grade 12) Certificate • Bilingual, with proficiency in English being essential • Experience in a marketing-oriented environment • Proven management, planning, negotiation, interpersonal, and communication skills • Computer literacy is required • Familiarity with agricultural products will be advantageous Please consider your application unsuccessful if you have not received feedback within one month of the closing date. SSK reserves the right not to fill any position. SSK is an equal-opportunity employer.

Introduction We are looking for a dynamic and result driven Salesperson to join our team. The ideal candidate will be responsible for selling products to customers and ensuring customer satisfaction. The Salesperson will be required to develop and maintain relationships with customers, identify their needs and recommend products that best suit those needs. This individual will work towards achieving sales targets and contribute to the overall growth of the organization. Description To generate income and maximise profit from the sales and services by providing excellent customer service. Key Duties • Perform sales activities in order to generate sales • Achieve sales budget/targets and income • Attract and retain customers through merchandising • Action cash and credit processes/administration in line with policy • Deal with customers in a customer centric manner Minimum requirements • Grade 12 • 7 – 12 Months sales experience preferably in Retail Competencies • Team work • Self-Motivation/Drive • Customer Service orientated • Interpersonal skills • Communication • Initiative • Attention to detail • Sales and prospecting processes • Business Policies & Procedures • Basic Retail Knowledge • Extensive product knowledge within all categories • Taking Action • Courage & Confidence • Emotional Maturity • Personal Resilience • Drive & Energy If you are a motivated and results-oriented individual with a passion for sales, we want to hear from you. Join our team and help us grow our customer base and drive revenue for the organization.

Introduction Are you an entrepreneurial leader ready to take full ownership of a retail store? As a Branch Manager , your primary role will be to strategically lead and optimize your store's total operational performance . From driving daily sales and profitability to ensuring world-class customer service and visual merchandising, you will run your store like your own business . Key Responsibilities • Store Performance: Execute daily sales strategies, monitor budgets, manage store expenses, and analyze local sales trends to meet or exceed profitability goals . • Floor Leadership & Execution: Effectively implement visual merchandising planograms, manage promotional campaigns, and conduct daily morning meetings, floorwalks, and checklists to guarantee pristine store standards . • Team Empowerment: Recruit, develop, and retain top store talent; host monthly 1-on-1 performance reviews, track digital training participation (Axonify), and cultivate a high-performance culture . • Risk & Admin Control: Execute vital in-store administration, including cash-ups and stock counts; actively manage stock loss/shrinkage, and ensure health & safety standards are met . • Customer Service Champion: Resolve customer issues on the floor immediately, review social/Google reviews and CRM reports daily, and inspire staff to deliver an exceptional in-store experience . What We Are Looking For • Education: Matric certificate . • Experience: 3 to 6 years of retail experience . • Core Competencies: Strong capabilities in deciding and initiating action, leading and supervising, planning and organizing, coping with pressures, and entrepreneurial thinking . • Skills: Google Suite proficiency, operational stock management, and a solid understanding of retail and consumer finance operating systems (SAP/SAS) and legislations (CPA, NCA, POPIA, etc.) .

With more than 34400 students , and approximately 1700 members of staff, the Durban University of Technology (DUT) is a leading university of technology proudly located in the beautiful cities of Durban and Pietermaritzburg , along the warm east coast of South Africa. Founded in April 2002 through the historic merger of the former ML Sultan Technikon and Technikon Natal, DUT has evolved into a modern, metropolitan, multi-campus university with roots tracing back to 1907. Today, DUT is recognised nationally and internationally for its excellence in teaching and learning, research, innovation, entrepreneurship and engagement . A proud member of the International Association of Universities , DUT continues to expand its influence across South Africa and the world. In the 2025 Webometrics Rankings , DUT was ranked among the Top 6% of all universities and colleges worldwide , reflecting its academic excellence, research impact and strong global visibility. DUT’s Philosophy of Education, “ Our creativity and innovation shapes adaptive graduates who transform society ” reflects the institution’s deep commitment to meaningful impact for societal transformation. Guided by its inspirational and aspirational ENVISION2030 strategy, which is rooted in DUT’s DNA of being ‘ people-centred and engaged ’ and ‘ innovative and entrepreneurial ’ and underpinned by its bespoke Living Values Framework, DUT focuses on ‘ contributing to the improving lives and livelihoods’ . The University comprises six diverse Faculties : • Accounting and Informatics • Applied Sciences • Arts & Design • Engineering and the Built Environment • Health Sciences • Management Sciences DUT also includes a Business School and the award-winning Institute for Water and Wastewater Technology (IWWT), amongst other research centres and institutes , reinforcing its role as a hub for knowledge, innovation and societal impact. DUT is deeply engaged with its community and regional ecosystem, while remaining globally connected and relevant . At DUT, we believe in nurturing talent and empowering people to make a real difference. If you are passionate about contributing to education, research, innovation, entrepreneurship and engagement, DUT offers the ideal environment - Creative. Distinctive. Impactful. Internal Applications are invited from interested person(s) for the under-mentioned post. This post is also open to external candidates Department of Biomedical and Clinical Technology Lecturer Position: Post Number 20000081 Permanent Position Minimum Requirements Lecturer: • A Master’s degree in Medical Laboratory Science or equivalent. • Registration with HPCSA as a graduate in Medical Laboratory Science or Biomedical Technology in Clinical Pathology/Chemical Pathology. • 3 years’ experience working in the Chemical Pathology Laboratory involved in student training Conditions of Employment: In accepting a Lecturer position, the incumbent will be required to: An applicant will be required to write and pass a board examination in Chemical Pathology/Clinical Chemistry. Additional Requirements: • Registration with the HPCSA as an independent practitioner in Blood Transfusion Technology or Immunohaematology or immunology or Cytogenetics or Clinical Patholoy or Virology. • Experience in training of students in clinical practice in Medical Laboratory Science. • Good organisational and administrative skills. • Experience in E- Teaching and learning. • Proficiency in research, writing and communications skills. • A motivated self-starter, responsible and accountable individual and a team player. • Computer literacy in MS Word, Excel, Power-point, internet and email use. • Preference will be given to applicants who are registered for a Doctoral Degree in Medical Laboratory Science or equivalent. Summary of Duties • Competent preparation and delivery of learning material related to Medical Laboratory Science students at undergraduate and post-graduate level. • Supervise, train and assess undergraduate students in the Medical Laboratory Science. • Guides students’ practicals. • Monitor students’ progress in Clinical Practice if need arises. • Co-ordination and invigilation of theoretical assessments. • Supervise students’ research and undertakes • Undertake assessment and administration duties related to teaching and learning and research. • Facilitate learning effectively through traditional and online media. • Communication with students and staff in clinical training and DUT through traditional and online platforms. • Undertake research and publications and become involved in community engagement projects. • Working collegially with team members towards attaining the goals of the department, faculty and institution. • Undertake any additional duties assigned by the Head of Departmentompetent preparation and delivery of learning material related to Clinical Technology students at undergraduate and post-graduate level. Salary : market related Contact Person: Ms. MN, Mthembu Tel: 031 373 2650 Email: maudm@dut.ac.za Publication: Internal and External CLOSING DATE : 20 August 2026 _____________________________________________________________________ Please complete an official application for employment form and send a detailed CV and a covering letter with the exact name of the post you are applying for to: careers@dut.ac.za Application form obtainable from our website www.dut.ac.za • Communication will be entered into with short-listed candidates only. • Only applications made on our application for employment form would be considered. “While DUT strives for equal opportunities, preference will be in terms of the University’s equity policy” “The University reserves the right not to appoint”

A leading non-destructive testing (NDT) company is looking for an experienced Internal Sales Administrator with strong experience in internal sales administration, customer service, quotations, order processing and commercial administration to join their team in Vereeniging. The successful candidate will provide professional internal sales, customer service and administrative support while managing the full Enquiry, Quotation and Order (EQO) process and coordinating with Sales, Procurement, Stores, Dispatch, Finance and Operations. Responsibilities: • Manage customer enquiries, quotations and sales orders accurately and timeously. • Prepare professional quotations and confirm pricing, stock availability and delivery requirements. • Process sales orders and maintain accurate customer records on CRM and ERP systems. • Follow up on quotations, open orders, backorders and customer requests. • Provide professional customer service and support to customers and external Sales Representatives. • Coordinate with Procurement, Stores, Dispatch, Finance and Operations to ensure smooth order fulfilment. • Assist with customer delivery queries, returns, credits and documentation requests. • Maintain sales administration reports, quotation trackers and order status updates. • Ensure all customer and sales documentation is complete, accurate and audit-ready. • Support sales growth through proactive customer engagement and effective follow-up. • Send order confirmations and keep customers updated on order status. • Perform costing of special transactions. • Manage customer consignment warehouses. • Assist walk-in customers. • Generate customer accounts and maintain accurate customer data on the ERP system. • Work with the Expediting team to meet customer delivery commitments and drive gross profit. Requirements: • Grade 12 / Matric. • Diploma or relevant qualification in Sales Administration, Business Administration, Customer Service, Supply Chain or Logistics. • 2–5 years’ experience in Internal Sales Administration, Customer Service, Sales Support, Order Processing or a similar commercial administration environment. • Experience preparing quotations and processing sales orders. • Experience working with ERP, CRM or sales administration systems will be advantageous. • Knowledge of NDT will be advantageous. • Excellent verbal and written communication skills. • Strong customer service orientation. • High attention to detail and accuracy. • Good planning, organising and prioritisation skills. • Strong administrative and data management abilities. • Problem-solving and decision-making capability. • Ability to work under pressure and meet deadlines. • Professionalism, confidentiality and integrity. • Strong teamwork and cross-functional collaboration skills. • Computer literacy with proficiency in Microsoft Office, including Excel, Word and Outlook. Benefits: • Salary: negotiable. Contact Hire Resolve for your next career-changing move. Apply for this role today, contact Abigail King at Hire Resolve or on LinkedIn. You can also visit the Hire Resolve website: hireresolve.us or email us your CV: logistics@hireresolve.za.com We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.

🚀 We're Hiring: Co-ordinator: Operational Facilities & Health and Safety 📍 Location: Western Cape 📊 Reporting Line: Manager: Operational Facilities Management 💼 Job Purpose Lesaka Merchant is looking for a Co-ordinator: Operational Facilities & Health and Safety to support the delivery of environmentally sustainable, fit-for-purpose, and scalable operational facilities across the Merchant Operations Division. This role is responsible for ensuring optimal space utilisation , facilities maintenance , occupational health and safety compliance , and effective operational support across a fast-growing fintech environment. The successful candidate will work closely with internal stakeholders and service providers to ensure facilities remain safe, functional, compliant, and aligned to business needs . 🔍 Key Responsibility Areas Operational Facilities Strategy Administered • Ensure space and place utilisation supports the diverse requirements of the Merchant Operations Division. • Assess existing facilities and recommend efficient and effective facility models aligned with business growth. • Ensure the Merchant Operations Division brand identity and culture are reflected across operational facilities. • Support the implementation of business processes and operating rules that optimise facilities and improve employee and customer experience. • Provide input into the redesign of critical processes that enable efficient, scalable, and merchant-centric facilities management . Operational Facilities Maintenance, Processes, Systems & Business Rules • Implement and maintain Standard Operating Procedures (SOPs) . • Coordinate and track maintenance activities, repairs, and preventative maintenance schedules . • Monitor space utilisation, asset movements, and furniture management . • Maintain complete building and facilities documentation and compliance records. • Conduct routine facilities inspections and recommend corrective actions. • Manage facilities-related requests and ensure prompt communication until resolution. • Monitor and support services and utilities management within budget. • Compile facilities maintenance registers and provide trend analysis on recurring issues. Occupational Health & Safety Implemented • Maintain OHSA registers , risk assessments , safety logs , and compliance documentation. • Conduct regular Health & Safety inspections across all facilities. • Track and manage injuries on duty, incidents, and near misses . • Compile monthly, quarterly, and annual safety reports. • Maintain records of Safety Officers , Fire Marshals , and First Aiders . • Monitor compliance of PPE , safety equipment , workwear, and tools of trade. • Organise and coordinate fire drills , safety meetings , and employee inductions. • Conduct risk assessments for field technicians , remote workers , and operational environments. • Provide Occupational Health & Safety onboarding for new employees. Compliance & SLA Performance Enabled • Ensure facilities activities support uninterrupted business operations. • Monitor maintenance service delivery against agreed SLAs . • Manage security , safety , and facilities-related risks proactively. • Ensure compliance with the Occupational Health and Safety Act (OHSA) and other applicable regulations. • Support compliance audits and implement corrective actions where required Stakeholder Management & Alignment • Ensure facilities administration supports operational and customer requirements. • Collaborate closely with business stakeholders across the Merchant Operations Division. • Support procurement and supplier engagements related to facilities services. • Drive clear communication regarding facilities maintenance, services, and utilities. • Support alignment between operational facilities and business objectives. 🎓 Qualifications & Experience Minimum Qualification • Diploma in Facilities Management , Engineering , Business Administration , Operations Management , or a related field. Minimum Experience • 2–3 years' experience in a facilities administration role within a fast-paced environment. • Experience in banking , fintech , financial services , or other high-growth operational environments. • Experience supporting complex and multi-site operational facilities. • Experience managing relationships across various organisational levels, including senior stakeholders. Additional Requirements • Valid Driver's Licence 🧠 Knowledge Requirements Products • Facilities Management Services • Workplace and Office Environment Standards • Utilities and Workspace Services Systems • Facilities Management Systems • Asset Management Systems • Maintenance Management Systems • Vendor & Contract Management Systems Processes • Facilities Lifecycle Administration • Space Planning & Utilisation • SLA and Vendor Performance Management • Occupational Health & Safety Processes • Workplace Ergonomics • Audit & Compliance Processes Compliance Requirements • Occupational Health and Safety Act (OHSA) • Applicable Environmental Regulations • Facilities and Workplace Compliance Standards Work Conditions • Extensive travel throughout South Africa, including remote areas. • Regular site visits and inspections. • Exposure to operational, warehouse, office, and field environments. 🔗 Ready to play a key role in creating safe, efficient, compliant, and high-performing operational facilities that support business growth and employee wellbeing? Apply now or share this opportunity with a suitable candidate.

As a Face-to-Face Fundraiser, your primary responsibility will be to engage with the public in person in order to raise funds and awareness for our organization. You will be actively seeking out potential donors, informing them about our cause, and inspiring them to make a donation or become a supporter of our organization. You will be representing our organization in a positive and professional manner, building rapport with members of the public, answering questions and addressing any concerns they may have. Responsibilities: Deliveries • Achieving fundraising targets individually by recruiting two or more new monthly donors daily. • Aligning fundraising targets in conjunction with the existing strategy. The targets set to address the key management targets: 10 validated sign-ups per week, age (30+), and average gift (ZAR 300+). • Providing regular feedback on set daily and/or weekly objectives to the team leader. • The objectives can consist of key performance indicators (sign-ups per hour, average gift) as well as qualitative targets (focusing on stopping certain groups of people, improving the script, objections handling, etc.) Coordination and communication • Assist with ensuring that fellow team members’ numbers and performance standards are sufficient to meet fundraising targets. Assist with the training of your new team members with the support of the team leader. Assist with keeping fellow team members motivated and energized to perform at their best. • Debrief with the team and team leader regularly to address areas of concern. • Maintain daily communication with team members to ensure you are all on the same page • Ensure company's standards and job expectations are met. Administration Completing daily/weekly performance forms to be submitted to the team leader upon request. In time sheets accurately on a daily basis for submission to the team leader at the end of every shift Skills and Requirements • Ability to meet fundraising targets and work with deadlines. • Face-to-face fundraising/sales experience. • Experience working in teams and taking leadership roles. • Excellent oral communication skills to be inspiring and persuasive. • Outgoing personality with a positive attitude. • Self-confidence and conviction – the ability to take leadership roles in difficult situations without becoming disparaged. • Ability to work unsupervised professionalism, reliability, and punctuality. • Must be a team player. • Ability to commit to continuously changing shifts.

At I&J , part of AVI , we combine close to 115 years of excellence with a forward-thinking approach to the fishing industry. As a leader in premium seafood, including Cape Hake and farmed Cape Abalone, we are committed to sustainability, innovation, and empowering local communities. Our latest innovation, Air-Fri’kn Amazing, brings bold flavours and crispy perfection to your air fryer, showcasing our passion for quality and customer-centric excellence. Why Join I&J? • Industry Leader : Work with a renowned brand known for premium Cape Hake and farmed Abalone. • Sustainability Focused : Contribute to responsible fishing practices with MSC accreditation. • Community Impact : Be part of a company that empowers and invests in local communities. Your Next Career Move Starts Here! Join our I&J Unit in Cape Town or Johannesburg , as a JUNIOR KEY ACCOUNTS MANAGER and play a key role in managing and growing wholesale, foodservice, retail and export key accounts by driving profitable sales, strengthening customer relationships and achieving volume and profitability targets. Reporting Structure: • Reports to : National Wholesale and Food Service Manager Key Areas of Impact: Key Account and Customer Relationship Management • Manage wholesale, foodservice, retail and export customer accounts by building strong customer relationships, conducting regular business reviews, resolving customer issues and complaints and maintaining effective communication. Sales Growth, Targets and Profitability Management • Drive profitable sales growth by achieving volume, value, and profitability targets through effective management of pricing, rebates, trade investment, trading terms, customer performance and SKU profitability. Promotions, Listings and Market Execution • Manage product listings, promotional activities, new product launches, pricing and in-store execution to maximise sales opportunities and market presence. Stock, Ordering, Logistics and Export Coordination • Manage demand forecasting, stock availability, order processing, deliveries, inventory reporting and export coordination to ensure efficient supply and customer service. Agent, Internal Stakeholder and Operational Administration • Coordinate third party agents and collaborate with internal teams to support sales execution, business planning, reporting, customer administration, trade debtors and operational compliance. What It Takes to Succeed: Experience that set you up for success: • Minimum 3-5 years’ experience in a similar environment. • Experience within the FMCG / Wholesale / Food Service space is required. Qualifications & Certifications that will contribute to your success: • Matric / Grade 12 is essential. • A Degree/Diploma in Sales, Marketing, Business Management, Commerce or similar. Additional Requirements that will enhance your impact for success: • Required to travel nationally to see Regional Customers. • Valid drivers license and reliable vehicle.

About the Role As a Light Duty Driver at VW Edenvale, you will play a crucial role in ensuring the safe and timely transportation of vehicles and materials within our facility and to various locations. This position primarily focuses on light-duty driving responsibilities, supporting our operational needs while adhering to safety and compliance standards. Key Responsibilities - Operate light-duty vehicles to transport goods and materials to designated locations efficiently and safely. - Conduct pre-trip and post-trip inspections to ensure vehicle safety and compliance with regulations. - Assist in loading and unloading vehicles, ensuring the protection of items during transit. - Maintain vehicle cleanliness and report any maintenance or repair needs promptly. - Collaborate with team members to optimize delivery schedules and routes. - Follow all traffic laws and company policies to ensure safety for yourself and others on the road. - Document and report any incidents, delays, or issues encountered during transport. - Provide exceptional customer service to clients and colleagues, representing the VW brand positively. Requirements - Valid Code 8 driver’s license with a clean driving record. - Demonstrable experience as a light duty driver or in a similar role within a logistics or transportation environment. - Strong knowledge of traffic laws and safety regulations. - Proven track record of timely and efficient transportation of goods. - Excellent communication skills and the ability to work well within a team. - Strong attention to detail and ability to follow instructions accurately. - Flexibility to adapt to changing schedules and routes as needed. Preferred Qualifications - Experience working in the automotive industry or with vehicle transportation. - Familiarity with basic vehicle maintenance and repair. - Certificate in defensive driving or similar qualification. - Knowledge of local area and best practices for efficient routing. As an equal opportunity employer, we are committed to creating an inclusive environment for all employees. We embrace diversity in accordance with the Employment Equity Act and welcome applications from all qualified individuals.

A prestigious, multi-estate wine group in South Africa is seeking a dynamic and strategic Sales and Marketing Manager to drive commercial growth and brand equity across its diverse portfolio of premium wine brands. Key Responsibilities: • Strategic Brand Management: Develop and execute comprehensive sales and marketing strategies for multiple distinct wine brands across local and international markets. • Revenue & Market Growth: Drive trade sales, distribution channels, and direct-to-consumer strategy to meet and exceed revenue targets. • Portfolio & Trade Marketing: Oversee campaign execution, promotional calendar alignment, product launches, brand activations, and trade show representations. • Relationship Management: Build and maintain strong partnerships with distributors, key retail accounts, hospitality partners, and export agents. • Market Intelligence: Monitor industry trends, competitor activities, and consumer behavior to identify new market opportunities. • Financial & Budget Oversight: Manage the departmental marketing budget, evaluate campaign ROI, and align sales forecasts with operational targets. Requirements: • Minimum of a Bachelor's Degree in Sales, Marketing, Business Administration, or a closely related field. • Proven experience in a dual Sales and Marketing Manager role within the wine industry. • Demonstrated track record of successfully managing and scaling multiple wine brands simultaneously. • Deep knowledge of local trade channels and international export markets for South African wines. • Strong commercial acumen with expertise in contract negotiation, pricing strategy, and brand positioning. • Exceptional leadership, communication, and stakeholder management skills. Contact Hire Resolve for your next career-changing move. Our client is offering a highly competitive salary for this role based on experience. Apply for this role today, contact Thomas Stacey at Hire Resolve or on LinkedIn. You can also visit the Hire Resolve website at hireresolve.us or email us your CV at Logistics@hireresolve.za.com.

Introduction to the VKB Group The VKB Group is an agricultural company, providing support to farmers and producing straight-from-the farm-foods for consumers. Apart from the various consumer brands, the VKB Group is also represented by its regional brands: VKB, GWK and NTK. Our roots are firmly planted in agriculture with farming at our core, continuously growing and evolving throughout the years. Starting with providing everything needed on the farm to produce food, we now also operate in all areas of the food supply chain: processing, logistics, and national and global market channels. This “house of brands” we’ve established with the support of our farmer shareholders is the foundation for building the agribusiness of the future. Our purpose Touch lives – for the better: We always aim to make a positive impact in people’s lives: our employees, producers, clients, communities and the larger industry. And, through collaboration with this group of people, we strive to make an even bigger and longer lasting impact in the lives of all South Africans. Values: We live by five important values: We are HUMBLE We acknowledge that we are blessed We are HUNGRY We do not settle for mediocre We are BOLD We do what is right, even if it scares us We are SMART We consider our words and actions We are TEAM PLAYERS No-one can do this alone Our legacy For the Love of the Land: We do it all for our legacy and the love of nature, people, country, sustainability and progress. More about Grain Field Chickens (Pty) Ltd and QPro Feeds (Pty) Ltd Grain Field Chickens (Pty) Ltd and QPro Feeds (Pty) Ltd are part of the Poultry Group, a division of VKB Agri Processors (Pty) Ltd. It operates a chicken abattoir in Reitz and feed mills in Vrede and Bethlehem. Job Description We are seeking a dynamic and experienced Financial Manager to join our team and contribute to our continued success. The Financial Manager will be the head of finance in the Poultry Group and exists to achieve the company’s financial objectives. The Financial Manager will be responsible for all aspects of fiscal management. Emphasis will be on Grain Field Chickens, as QPro Feeds have a financial manager. The financial manager of QPro Feeds will also report to this advertised position. In this role, the incumbent will be expected to utilize their expertise in financial analysis and strategic planning, play a crucial role in developing and implementing financial plans that support the company’s growth and profitability, whilst monitoring financial performance and identifying areas for improvement. The ideal candidate is a strong experienced financial professional in the FMCG / Manufacturing / Retail environment that is comfortable dealing with matters on EXCO- and Board Level of a Large Company. Required Qualifications and Experience • Relevant experience in Manufacturing / Processing / FMCG. • Relevant Accounting background and with completed articles (SAICA / SAIPA). • Bachelor’s degree in finance, Accounting, CIMA or a related field. • Minimum of 7 years of experience in a financial management role, preferably within the milling or manufacturing industry. • Strong knowledge of financial principles, regulations, and best practices. • Excellent analytical, problem-solving, and decision-making skills. • Strong leadership and communication skills. Beneficial Experience (Not required) • Exposure in raw material management and procurement sectors: SAFEX / Commodities. Duties and Responsibilities • Oversee all financial operations, including budgeting, forecasting, and financial reporting, including divisional ownership of respective budgets. • Reporting of company performance and focus areas to management and EXCO. • Develop and implement financial strategies to support business growth and profitability. Manage cash flow, accounts payable, and accounts receivable. • Conduct financial analysis and provide insights to support decision-making. • Lead and mentor the finance and administration team, fostering a culture of continuous improvement. • Risk Management. • Ensure compliance with financial regulations and standards. • New system design and implementation. • Oversight of the financial systems (ERP). • Business Projects, Audits (Internal and External). • Strategic direction through analysis of financial statements. Skills • Deadline driven with a strong ownership mentality. • Well organized, accurate and ability to work under pressure. • Steadfast character regarding ethical values, consistency and integrity. • Strong leadership- and change management skills. • Strong focus on relationship-building. • Team player and protect and live out VKB’s unique and healthy culture at all times. • Ability to identify issues and areas for improvement through analysis. • Strong commercial acumen and business understanding. Other information • The company can expire jobs at any time at their own discretion. • VKB Group and/or its subsidiary companies will use any personal data collected through the job opportunities section of this website for recruitment purposes only and, should your application be successful, for purposes connected with your employment. • VKB Group is an equal opportunity employer. VKB Group’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to VKB Group’s Employment Equity & Transformation Strategy. VKB Group actively supports the recruitment of People with Disabilities. • Things to take note of when applying through our Career Portal. • Use Google Chrome when accessing the portal • Clear copy of your CV in either PDF or Word • The CV should not have handwriting on the document • NB! Only Submit your CV on the Upload CV section of the application form and not a PDF that includes other documents such as ID, Driver’s License and other documents. The application form will make provision for the candidate to upload supporting documents. • When uploading profile picture , make sure the minimum size uploaded is 300 x 300px

Kern doel van die pos: Uitvoer van toegedeelde verantwoordelikhede, bemarking en kliëntediens binne ʼn handelstak omgewing. Minimum Vereistes: • Graad 12; • 2– 3 jaar ondervinding in handelsomgewing; • 2 jaar ondervinding in klientediens en bemarking ‘n aanbeveling. Vaardighede : • Goeie kommunikasie- en taalvaardighede in Afrikaans en Engels; • Rekenaarvaardig (MS Office); • Syfervaardig; • Goeie organisasie vermoë; • Goeie verkopevaardighede. Verantwoordelikhede: • Lewering van goeie kliëntediens en bemarking; • Kontanthantering; • Beheer van voorraad; • Rakversorging; • Uitvoer van administratiewe funksies. OVK is ‘n gelyke geleenthede werkgewer. Ons moedig persone uit aangewese groepe, asook persone met gestremdhede, aan om aansoek te doen. Main purpose of the position: Execution of assigned responsibilities, marketing and customer service within a trading branch environment. Minimum Requirements: • Grade 12; • 2 – 3 years experience in a trade branch a recommendation; • 2 years experience in customer service and marketing an advantage. Skills: • Computer literate (MS Office); • Sound communication and language skills in Afrikaans and English; • Good numerical ability; • Good organisational skills; • Good sales skills. Responsibilities: • Marketing and providing excellent customer service; • Handling of cash; • Control over stock; • Management of the shelves; • Handling of administration. OVK is an equal opportunities employer. We encourage individuals from designated groups, as well as individuals with disabilities, to apply.

Our well-established client in the pharmaceutical industry has a vacancy for a Debtors Manager based at the Parktown office. Name & Title of Direct Superior - Head of Finance Number of Immediate Subordinates/ Direct Reports - 4-5 Main Purpose of Job • The Debtors Manager is responsible for the end-to-end management of the company's accounts receivable function, including governance, compliance and working capital management. • The manager is accountable for maximising cash collections, protecting cash flow, ensuring credit governance, maintaining customer master integrity, managing debtor risk, driving tender compliance and reporting requirements, ensuring credit insurance compliance, leading claims resolution and root-cause analysis, and producing accurate cash collection forecasts while developing a high-performing debtors team. Minimum Requirements EDUCATION • BCom Accounting/Finance • Credit Management qualification advantageous. EXPERIENCE • 6+ years accounts receivable experience. • 3+ years managing a debtors team. • Experience managing a debtors book exceeding R500m and greater than 50 customers • Pharmaceutical/FMCG experience preferred. • Tender customer experience. • Strong understanding of credit risk management and collections processes • ERP experience (Sage Evolution or Intacct advantageous). • Intermediate to advanced Excel. Key Performance Areas (Core, essential responsibilities –outputs of the position) • Working Capital & Cash - Achieve debtors day targets on both private and tender - Minimise aged debt - Deliver accurate weekly and monthly collections forecasts. - Escalate collection risks proactively. - Drive customer payment term compliance. • Debtors Governance - Maintain complete debtor files. - Ensure credit limits, terms and approvals comply with policy. - Maintain customer master data integrity. - Ensure all supporting documentation is electronically retained. • Tender Administration & Compliance - Ensure supporting documents such as PODs are submitted timeously - Visit tender customers regularly and develop strong relationships - Oversee tender account reconciliations and issue resolution - Monitor payment cycles and proactively resolve payment delays. - Ensure monthly Delivery Uploads and Transaction Uploads to RSA Pharma databases are completed accurately and on time. - Ensure compliance with all pharmaceutical governance requirements. • Claims Management - Lead investigation and resolution of pricing, shortages, returns, rebates and deduction claims. - Reduce aged unresolved claims. - Perform root-cause analysis and implement controls for prevention of controllable claims issues • Credit Insurance - Ensure credit insurance compliance. - Submit required reporting accurately and on time. - Monitor insured limits and escalate exposures. • Customer Relationships - Build relationships with key customers. - Lead payment review meetings. - Resolve disputes quickly. • Reporting - Aged debt reports. - Cash collection forecasts. - Claims dashboards and clearing - Statement submissions - Account reconciliations - Credit exposure reporting. - KPI reporting (eg debtor days) • Leadership - Manage, coach and develop the debtors team. - Standardise and document all processes and develop policies as required - Drive automation and ERP improvements. • Ad-Hoc - Other general projects and analysis as required by the business Behavioural Competencies: • High attention to detail • Assertive but professional • Strong communication and stakeholder engagement skills • Analytical • Process improvement mindset • Drive, sense of urgency. • Ability to work independently and as part of a team, with limited supervision Travel • Travel required to both tender and private customers as required Please attach cv, qualifications, id and driver's licence

Handyman Vryheid, South Africa Who we are We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management. We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa - even globally, depending on their portfolio. Why choose us Imagine more than just the future of work; with CBRE Excellerate, you can create it. As part of our global powerhouse, you'll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally. About the role The Handy Man role is a hands-on position responsible for delivering high-quality general maintenance services across multiple client sites. The role requires a skilled and dependable individual who can work independently, manage and support a small on-site team, and respond efficiently to day-to-day maintenance requirements and call-outs. With a strong focus on safety, service delivery, and client satisfaction, the Handy Man will ensure that facilities are maintained to agreed standards while complying with all health, safety, and operational procedures. The role also involves accurate digital reporting, effective communication with clients and management, and supporting specialist teams as required. What you will bring • A minimum of 2–3 years’ experience in general building and facilities maintenance • Experience in supervising or managing a team, including coordinating tasks and providing on-site guidance • Trade-related qualification or technical certificate in building maintenance, construction, or a related field will be advantageous • Proven hands-on skills in: – Carpentry – Painting – Ceiling repairs – Dry walling – Basic masonry work – Welding – Plumbing – Office furniture repairs – Carpet and blind repairs – Tiling – Lamping • Knowledge of chemicals, tools, and machinery relevant to maintenance work • Strong understanding of health and safety practices, including the safe handling of chemicals and equipment • Ability to use a smartphone and mobile applications for job cards, reporting, and checklists • Valid driver’s license and willingness to travel between sites • Good communication skills and the ability to interact professionally with clients on site • High level of reliability, integrity, and attention to detail These skills are qualifying criteria for the role but are not limited to the above. What you will be doing • Performing general building maintenance and repair work across multiple client sites • Supervising and supporting on-site team members, including allocating tasks and ensuring work is completed to standard • Providing guidance and mentoring to junior or less experienced staff • Assisting the Electrical, HVAC, and Handy Man teams as required • Attending to site call-outs timeously, including ad-hoc repairs and planned preventative maintenance (PPM) • Managing day-to-day call-outs and ensuring all tasks are tracked and completed • Conducting daily, weekly, and monthly site checks in line with agreed Service Level Agreements (SLAs) • Completing all required administration, including digital job cards, reports, supplier invoices, and delivery notes • Ensuring compliance with health, safety, and operational procedures at all times • Performing standby duties as required If you are a reliable and detail-oriented individual with a strong sense of integrity and the ability to work independently, we encourage you to apply for this role.

Introduction We are looking for a dynamic and result driven Salesperson to join our team. The ideal candidate will be responsible for selling products to customers and ensuring customer satisfaction. The Salesperson will be required to develop and maintain relationships with customers, identify their needs and recommend products that best suit those needs. This individual will work towards achieving sales targets and contribute to the overall growth of the organization. Description To generate income and maximise profit from the sales and services by providing excellent customer service. Key Duties • Perform sales activities in order to generate sales • Achieve sales budget/targets and income • Attract and retain customers through merchandising • Action cash and credit processes/administration in line with policy • Deal with customers in a customer centric manner Minimum requirements • Grade 12 • 7 – 12 Months sales experience preferably in Retail Competencies • Team work • Self-Motivation/Drive • Customer Service orientated • Interpersonal skills • Communication • Initiative • Attention to detail • Sales and prospecting processes • Business Policies & Procedures • Basic Retail Knowledge • Extensive product knowledge within all categories • Taking Action • Courage & Confidence • Emotional Maturity • Personal Resilience • Drive & Energy If you are a motivated and results-oriented individual with a passion for sales, we want to hear from you. Join our team and help us grow our customer base and drive revenue for the organization.

Faircape Group owns and manages six luxury retirement and lifestyle villages across the Western Cape. Our in-house Construction division is responsible for supporting the continued growth and improvement of these properties through new developments, building projects, renovations, refurbishments and facility upgrades . We are looking for an organised and commercially minded Temporary Cost Administrator to join our Construction team on a four-month fixed-term contract , based at our Claremont office in the Western Cape. This role is suited to someone with strong administrative and follow-up skills, a basic understanding of construction terminology and the confidence to communicate professionally with suppliers. Working alongside the Quantity Surveyor, the successful candidate will be responsible for requesting and following up on quotations, tracking responses and maintaining accurate quotation records. Duties will include, but are not limited to: • Work closely with the Quantity Surveyor to support quotation and procurement administration. • Follow up consistently on outstanding quotations, pricing and supporting documentation that was provided by the Quantity Surveyor. • Maintain an accurate quotation tracking schedule and update the status of each request. • Record supplier responses, submission dates, lead times and outstanding information. • Ensure quotations received correspond with the requested materials, quantities and specifications. • Identify missing or unclear information and refer queries to the Quantity Surveyor. • Communicate professionally with suppliers and subcontractors regarding outstanding quotation requests. • Organise and file quotations, supplier correspondence and related project documentation. • Provide regular updates to the Quantity Surveyor on outstanding, received and overdue quotations. • Assist with obtaining information on product availability and estimated delivery lead times. • Capture and maintain accurate supplier and project-related information. • Liaise with the Construction, Procurement and Finance teams when required. • Assist with quotation comparisons and pricing reviews when requested by the Quantity Surveyor. • Provide general administrative support to the Quantity Surveyor and Construction team. Qualifications: • Grade 12. • A relevant qualification in Administration, Procurement, Finance, Quantity Surveying or Construction would be advantageous. Experience and knowledge: • Previous administrative experience within a construction, building, procurement or cost-related environment. • Familiarity with construction materials and terminology. • Experience communicating and negotiating with suppliers. • Strong computer literacy, particularly in Google Workspace advantageous. • Experience working with purchase orders, invoices or cost schedules would be advantageous. Skills and attributes: • Strong numerical and administrative ability. • Excellent attention to detail and accuracy. • Good verbal and written communication skills. • Confident and professional when dealing with suppliers. • Ability to understand construction-related requirements and terminology. • Good organisational and time-management skills. • Ability to manage multiple quotation requests and meet deadlines. • Commercial awareness and a cost-conscious approach. • Able to work independently and as part of a team. • Proactive, reliable and willing to follow up consistently. Specific Requirements • Solid and positive written references • Clear health record • Clear credit record • No criminal record Why Join Faircape? This temporary position offers an excellent opportunity to gain experience within an established construction division and contribute to new developments, renovations and upgrades across our retirement villages. • Competitive remuneration – We recognise and reward strong skills and experience. • Valuable industry exposure – Gain practical experience across a variety of construction projects. • Supportive working environment – Work alongside experienced Construction, Procurement and Finance professionals. • Free barista-made coffee – Enjoy coffee from our onsite barista. • Subsidised snacks – Access a selection of quality snacks at discounted prices. • Flexible working hours – Benefit from our flexi-time policy within operational requirements. If you have construction administration experience, enjoy working with suppliers and have a strong eye for pricing and detail, we would like to hear from you. To see more about Faircape and what we have to offer go and look at our informative website - https://faircape.co.za/ If you do not hear from us within two weeks, please deem your application unsuccessful.

JOB PURPOSE To assist the Grant Implementation Officer in implementing the SCI programme strategy at the provincial level in order to achieve the SCI’s objectives. KEY RESPONSIBILITIES Coordination and monitoring of projects Effectively support the Grant Implementation Officer in rolling out the planned programmes in the province, which include: Coordinating the preparation and monitoring of project plans, Co-ordinate incoming and outgoing communication with DoE District Official in relation to SBC clubs and determine the appropriate follow-up action required, Identify diverse community-based organisations to partner with for innovative campaign execution, Oversee/supervise Social Mobilizers and facilitate their fieldwork to ensure it aligns with the SOPs of the different programmes Oversee and maintain above-board relations with service providers/suppliers in the district in accordance with the terms and conditions of their relevant contracts, Together with the Grant Implementation Officer, conduct community mapping and ongoing intelligence gathering for project risk and opportunities, In consultation with the Grant Implementation Officer, develop and implement project plans for the training and fieldwork activities required to support clubs in the province. Co-ordinate the logistical support required for the implementation of training, fieldwork, and monitoring activities in the province, Develop and implement distribution plans for programmes. Monitoring and capturing of fieldwork activities Support the Grant Implementation Officer in the development and implementation of a monitoring plan (including visits) for the allocated district. Ensure that activity data captured by social mobilisers is complete, accurate, and compliant with agreed M&E standards through routine quality assurance checks, before final data verification and collation by the M&E Officer Ensure that data captured in the M&E system is accurately reflected in programme quarterly reports using agreed-upon templates. Ensure that Social Mobilizers are provided with, and utilise, the relevant data collection tools required for programme implementation. Document programme activities by collecting visual and audio material for submission to the Communications team. In consultation with the Grant Implementation Officer, prepare and deliver presentations at relevant meetings and forums. Relationship Building and Management Maintain relationships with stakeholders at provincial and district levels. In consultation with the Grant Implementation Officer, prepare, deliver, and represent Soul City in various meetings and forums Project Cycle Management Prepare and submit quarterly reports. Coordinate programme planning and administrative processes to support effective project implementation. Support programme-related opportunities that contribute to organisational visibility, partnerships, and stakeholder engagement. Provide logistical and coordination support for project implementation at provincial and district levels. Financial Management Co-ordinate eWallets receipts, checking, and submission of invoices to the Grant Implementation Officer to facilitate timeous payments. Support procurement-led processes by identifying suitable service providers and submitting required supporting documentation (e.g., attendance registers), in line with organisational procedures. Ensure that e-wallet-supported activities are implemented within approved financial parameters and value-for-money principles. Comply with all applicable financial and procurement policies and procedures. Reporting and General Prepare programme-level narrative and activity reports, using agreed templates and information aligned with data captured in the M&E system. Provide programme-related inputs and information to support management reporting, as required. Assist with general administration in the social mobilisation unit, as and when required. Human Resources Management Participate in the recruitment of Social Mobilizers and service providers where required. In consultation with the Grant Implementation Officer, identify own training and coaching requirements to achieve optimal performance. Represent the organization at provincial/district levels with a high level of professionalism, efficiency, and ethics. Comply with all HR policies and procedures. QUALIFICATIONS AND EXPERIENCE A 3-year diploma, a degree, or an equivalent qualification in communication, education, health, public health, social science, or social work. At least 3 years of experience in the health and/or development sector. Experience in developing educational materials would be an added advantage. Experience and understanding of children and youth sector issues is essential. COMPETENCIES Knowledge of all legislation relevant to children’s issues, i.e., the Child Protection Act, the Constitution of South Africa, etc. Knowledge of the edutainment development process would be an added advantage. Advanced proficiency in MS Office - including word, Powerpoint and Outlook. Microsoft Excel proficiency is essential. Excellent English verbal and written communication skills. Communication skills in other South African languages would be an added advantage. Strong planning and organisation skills. Meticulous and able to pay attention to detail. Able to interpret data and information to generate reports. Excellent report writing skills. Excellent interpersonal skills. Able to multitask and prioritise. Self-motivated, a self-starter, and able to work with limited supervision. Able to work under pressure and meet deadlines. Able to use own initiative and take ownership of his/her tasks. Good team player. Valid Driver License Own transport THIS IS AN INTERNAL AND EXTERNAL ADVERT! THIS IS AN EE POSITION. PREFERENCE WILL BE GIVEN TO PEOPLE WITH DISABILITIES

Responsible for the effective day-to-day shift supervision of cinema operations and the cinema team with specific regard to maintaining products and standards of operation, maximising guest experience, ensuring all operational efforts achieve the organisational strategies and objectives, maximising operational efficiencies. Multi Skilled Supervisor Job Duties: • Efficient stock control methods: stock management end to end (stock levels, Cost of Sales, Risk Management, etc.) • Ensure float management and control • Manage and control cashier variances • Responsible for end-to-end banking processed and monies received • Control of all vouchers and complimentaries issued • Hit Rate • SPP (Spend per Person) • Ensure cinema is opened and closed at the correct times • Ensure sufficient stock available / prepared in line with forecasts and operational requirements • Staff work orders to be in line with operational requirements • Shift preparation processes to be adhered to and implemented timeously • Put in place staff scheduling and duty allocations to ensure optimal staffing and all duties are executed accordingly • Oversee support departments including cleaning services • Handle shift briefings / handovers / shift reports • Interact and be present on the cinema floor during shift to understand and assist guests with requests, special requirements, recommendations, concerns, resolution of complaints, etc. • Manage all refunds, readmissions and complimentaries issued • Manage staff appearance and cinema appearance/ functioning of equipment and systems for the outlet • Report and resolve any issues experienced • Communicate changes in regulations and the business requirements to staff • Communicates cinema’s objectives, standards and operating procedures to internal and external service providers as per SOP’s and or SLA • Implement business action plans • Monitors and report on product performance and include in shift report • Ensure excellent levels of operational efficiencies through company provided processes and procedures • Provide input into post-mortem of all strategies and processes implemented • Manage Technical, ICT and projection related issues • Adhere at all times to legislative, and health and safety processes • Adhere to cinema specific obligations and processes i.e. Prestige • End to End compliance to all SOP’s and the Operations Manual • Adherence to SOP’s related to Occurrence Book entries. • Manage staff conditions of employment, e.g., attendance, absenteeism, leave, adherence to policies and procedures (including SOP’s and Operations Manual) • Identification of employee training needs • Manage employee relations within the cinema • Staff communication and motivation • Onboarding of new staff members • Ensures that guests are treated with courtesy and respect • Shift handover ensures that staff can provide guest with relevant insight • Maintain visible management presence in the cinema at all times Qualifications: • Matric Essential • Minimum NQF Level 5 Qualification advantageous • Ability to work shifts Experience and Knowledge of: • Proficient in MS office • Minimum 12 months or more working experience as an MSE • VISTA /MYCC Skills: • Good Verbal and written communication. • Good Administration & Organisational skills • Excellent Management skills and abilities • Good interpersonal skills • Excellent Guest Service abilities Please Note: Ster-Kinekor Theatres is committed to employment equity and diversity in the workplace. Suitably qualified persons living with disabilities are encouraged to apply and will be given preference.

CIT Regional Manager Reporting to: CIT Executives Purpose : To manage the Regional Cash Solutions Business Unit in accordance with the corporate mission by formulating sound business plans and to co-ordinate the sales, operations and support functions in support of these plans. To sustain growth and profitability. To develop and sustain meaningful long-term relationships with all of Fidelity Cash Solutions’ current and potential customers. To co-ordinate all management functions within the region. To increase and sustain the performance and productivity of all staff with the region. To ensure adherence to all Group Policies, Standing Operating Procedures and comply with all relevant legislation. Cross function linking must take place between operations, sales customer support, finance, logistics and administration. The contact is vital to ensure that each of the functions contribute to meeting the overall objectives and strategies of the Business Unit. Minimum Requirements: • Grade B PSIRA registered and accredited • Knowledge of Fleet management and CIT document control essential • Formal management training with at least 5 years’ experience in CIT and cash processing industry • Previous CIT and cash processing planning/scheduling experience would be an advantage • Proficiency in MS Office Suite, Word, PowerPoint and Excel is essential • Experience in sales and marketing • Experience of similar systems including vehicle tracking systems • Ability to work without supervision, under pressure and meet strict deadlines • Must have own transport Key Performance Areas: (not totally inclusive): • Managing and doing monthly visits to all branches to ensure efficient running of the branch and that all administrative and operational requirements are met. • Doing budget planning for all branches in the regions and ensuring that set targets are met. • Compiling monthly branch performance reports and ensuring submission thereof timeously. • Conducting quarterly evaluations on senior management at branch level. • Managing the ISO 9001/9002 quality management system. • Managing monthly operational statements. • Managing daily operations in respect of cash deliveries and client pickups. • Branch audits/visits at all branches to ensure compliance to company policies and procedures. • Managing the ‘cash risk’ at branch and on the road. • Ensure proper upgrades are done at branches (Building construction, alarms, safes etc.). • Drafting policies and procedures. • Efficient client services rendered per business area. • Managing growth and retention of clients in the cash in transit industry. • Ensuring CIT roll out is done and completed before service commences. Firearm Control • Monthly/ weekly Firearm return/ Inspection. • Scanning of firearm. • Firearm refreshers and competency training. Client service/ liaison • Monthly meetings with clients. • Union meetings. Vehicle control • Fleet management. • Maintenance. • Fuel. • Inspection. • Vehicle reports/ check sheets. • Weekly fuel schedules. • Accident reports. Equipment control/ maintenance • Check sheets/ daily postings. • Site visits. • Equipment checks/ asset verifications. Investigations • Accident. • Theft of Cash. • IOD’s. • Incidents. • Depot robberies. • Claim file. • Accident report. • Theft report. • I.O.D report. • Investigate/ improve security. • Compile submits to insurers. Administration • Debtors/ creditors. • Billing dues. • Stationary/ CIT consumables. • Obtaining order numbers (Repairs, etc). • Filing. • Miscellaneous queries. • Payroll. • HR and IR. • Maintain close relationship with client. • Sending cash requests to branches. • Ensuring branches has enough cash for ATM loads. • Ensure branches comply with set opening times. • Ensure guards are posted at various sites on time. • Maintaining close relationships with all the banks. • Ensuring variance reports are sent and resolved. • Ensuring recons are sent. • Monthly float checks. • Following up on incident reports. • Dealing with Cash Pro queries. Other personality attributes: • Ability to maintain confidentiality and handle office matters with utmost professionalism. • Strong interpersonal and communication skills with diplomacy and tact to interact effectively at all levels. • Report writing skills. • Organising skills. • Assertiveness. • Initiative skills. • Time management skills. Core Competencies: • Interpersonal skills. • Good admin skills. • Able to work under pressure. • Customer focused. • Team player. • Reliability. We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria. Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

The primary purpose of this role is to oversee and manage all regional banking and processing variances, ensuring accuracy, compliance, and operational efficiency. The position requires proactive investigation and resolution of discrepancies, incident management, and continuous engagement with internal and external stakeholders, including banks, auditors, and senior management. The role is also responsible for maintaining client satisfaction by handling queries professionally and ensuring prompt communication. A key aspect of this role is the consolidation and reporting of critical regional data, implementing process improvements, and ensuring operational consistency across branches. The individual must be highly adaptable, willing to travel, and capable of working under pressure to meet business needs. Minimum Requirements: • Matric (Grade 12) • Must be able to function in a stress-full environment with daily challenges • Registered Grade C PSIRA Certificate • Exceptional MS Office computer literacy (Word, Excel & Outlook) • Excellent people management skills • Excellent time management skills • Industry experience required • Own transport and valid driver’s license • Must be willing to travel! • Clear criminal record Key Performance Areas (not totally inclusive): • Investigate all regional banking variances and regional processing variances • Report any irregularities to Management • Ensure that all information on incident reports are correct and handled as required, including communication to clients where required • Give clients constant feedback regarding queries • Handling of all queries, incident, and initial investigation reports • Any other reasonable duties/instructions issued by the Regional Manager • Ensure client satisfaction is top priority, all that all client queries are dealt with in a professional manner and timeously. • Ensure all daily reports and statistics are completed and filed correctly • Ensure that all relevant video footages pertaining to incidents are downloaded and saved • Advise Management of flaws in teller processing • Investigate all variances encountered during processing of client deposits and client queries • Keep a proper record of all investigations • Assist with regional audits • Assist with regional appointments and payroll • Managing staff – as branch CLO’s will report to you. • Ensuring consistency with all CLO’s in the province. • Engage with Internal and External Stake holder (the Banks) • Responds to emails from Internal and External stake holder • Review and enhance processes and procedures • Set up and manage the regional dashboard in terms of the auditing standards and requirements • Be available at the spare of the moment to travel to branches in the region should there be any emergencies that arise. • Engage and interact with senior managers at Head office when required • Plan and assist with all training within the region • Engage with the SARB as well internal and external auditors • Be able to travel and assist branches out of the region • Consolidation of information that may be required from branches within the region • Be able to engage with IR and HR • Investigate, Prepare, represent, and present for and on behalf of Fidelity at Disciplinary Enquiries • Represent Fidelity at CCMA when required • Drawing up of Charge sheet and suspension notices for disciplinary enquiries. • Visitation to clients when required • Assist with ad hoc tasks given by your manager Core competencies: • Self-development • Communication skills • Customer focus • Teamwork • Time management • Be honest and reliable Other Personality Attributes: • Must be able to multi-task • A hands-on person with exceptional time management skills • Must be a team player • Must be honest and reliable, and of good health • Willing to work long hours/overtime due to job requirements • Good interaction skills, bilingual, communication & negotiation skills • Pleasant telephonic mannerism • Portray a professional image • Excellent administration skills • Good writing & reporting skills We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria. Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

The above position is vacant at Nelspruit CIT branch, reporting to the Regional General Manager. The overall purpose of this position is to ensure the effective and efficient operations of the Branch and ensuring that all site specific security requirements are adhered to and that the client’s needs are efficiently and professionally met at all times. Minimum Requirements: • Matric certificate, PSIRA Grade A registration and accreditation. • At least 5 years’ experience in the security industry. • Working knowledge of ISO 9001:2008 Quality Management and its requirements. • People management experience. • Administration, interpersonal communication and client liaison skills are required. • Strong planning, leadership, organisational skills as well as good interpersonal and communication skills are essential. • Computer literacy on Microsoft Programs. • Own reliable transport and valid Driver’s License is required. • Living within a reasonable distance from the branch or willing to relocate Key Performance Areas: (not totally inclusive): • Ensuring that contractual requirements are met as stipulated by the client. • Maintaining good relations between Fidelity Security Service Group and the Client with regard to security services rendered. • Constantly evaluating the service levels provided and making recommendations to the client regarding the improvement of services. • Ensuring that Security staff maintains required performance at all times. • Dealing with all required administration matters. • Liaising daily with Executive management on various operational issues. • Submitting relevant weekly / monthly incident and general reports as required by Senior Management. Other personality attributes: • Interpersonal skills • Communication • Customer Focused • Analytical and critical thinking skills • Customer focused • Team player Core Competencies: • Planning • Leadership • Organisational skills • Control We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria. Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

Purpose of the position: The overall purpose is to ensure that accurate, timely invoices are raised in SAP Minimum Requirements: • Minimum Matric Certificate • Minimum 3 years of billing experience essential • SAP Billing experience essential • Computer Literate – excel essential Skills & Attributes: • Ability to meet strict deadlines. • Numerical accuracy. • Excellent verbal and written communication skills • Attention to details. • Ability to liaise professionally with personnel at all levels. • Excellent telephone skills • Solid attention to detail to ensure accuracy of information Job Function: • Process invoices daily/weekly/monthly • Proactive identification of simplification/automation opportunities • Process credit memos • To participate in various ad-hoc projects where necessary • Preparation of Billing reports We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria. Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

Job Purpose To support the Procurement Department in executing procurement-related tasks, managing supplier relationships, and ensuring smooth operational processes. The role requires strong organizational skills, attention to detail, and the ability to manage multiple responsibilities efficiently. Key Responsibilities • Financial & Data Management • Capture and maintain the department’s income and distribution matrix (MTD & YTD financials, COI, infractions, complaints). • • Administrative Support • Handle correspondence, schedule meetings, and manage incoming calls. • Maintain organized filing systems and ensure documentation is up to date. • Assist with general administrative tasks as required by the line manager. • Travel Coordination • Arrange local and international travel bookings (flights, accommodation, car hire). • Manage foreign exchange requirements. • Supplier & Vendor Management • Update and maintain supplier files and documentation. • Ensure compliance with vendor management system requirements. • Content & Communication • Submit weekly Extranet articles for the Procurement team. • Keep the team informed of important updates, especially during travel periods. • Project Support • Assist with ad hoc procurement projects to ensure departmental efficiency. • Take ownership of specific procurement-related initiatives (e.g., Cayuga bookings and stock control). • General Duties • Carry out reasonable requests from management. • Support company functions and events as needed. • Maintain a professional, respectful, and team-oriented attitude. Key Skills & Competencies • Strong organizational and time management skills • Excellent written and verbal communication • Attention to detail and accuracy • Ability to work independently and as part of a team • Proficiency in Microsoft Office and spreadsheet management • Vendor and stakeholder relationship management Experience & Qualifications • Prior experience in administrative or procurement support roles • Exposure to financial reconciliation and reporting • Studying or completed coursework in Supply Chain Management or related field (advantageous)

Role Overview: The Support Administrator: Retail Channels will play a crucial role in the Retail Channels team by managing administrative tasks, streamlining workflows, and ensuring smooth interactions with customers, service providers, and other departments. This role involves maintaining accurate records, managing transactions, and providing comprehensive support to ensure the team operates efficiently and effectively. Key Responsibilities: • Sales Support • Prepare proposals, quotations, and presentations to assist the sales team. • Coordinate communication between sales managers, service providers, and customers. • Review invoices and claims from agents, suppliers and customers. • Process orders, claims, pricing, and related transactions. • Extract information from third-party systems and convert into presentations for relevant stakeholders. • Coordinate the setup for sales events, trade shows, and client meetings. • Administrative Duties • Maintain and manage sales documentation, including contracts, invoices, product details, and customer records. • Prepare and distribute reports, such as sales metrics, budgets, expenses, and customer service updates. • Collate and ensure accuracy of all information provided to various third-party organisations. • Schedule and manage team meetings, appointments, and calls, preparing minutes as necessary. • Organize and maintain filing systems, both digital and physical. • Manage team expenses and coordinate travel arrangements. • Customer Service & Relationship Management • Update and manage customer information in internal systems. • Assist in resolving customer and service provider issues in collaboration with the sales team. • Ensure timely and accurate communication with service providers and customers. • Build and nurture long-term relationships through excellent service and prompt follow-ups. • Order Management • Track and manage orders to ensure timely processing, invoicing, and delivery. • Collaborate with manufacturers and logistics teams to ensure on-time delivery. • Support inventory management in coordination with supply chain and sales agents. Requirements: • Education: Matric certificate is essential. Further educational qualifications in administration, business, commerce, data analytics, or a related field is advantageous. • Experience: Minimum of 5 years in similar roles, preferably within the FMCG or Retail sectors. • Skills: • High level of numeracy and analytical skills. • Strong attention to detail and organizational skills. • Effective multitasking and teamwork abilities. • Excellent communication and interpersonal skills. • Capable of working independently with minimal supervision. • Knowledge: • Familiarity with consumer goods categories and retail operations. • Proficiency in Microsoft Office Suite, with advanced level of application in Excel. • Experience with reporting applications such as PowerBi and Tableau. • Exposure to Sage ERP is advantageous. Why Join Us? At Spur Corporation, we offer an environment that values collaboration, innovation, and excellence. Joining our team means becoming part of a purpose-driven organization committed to your growth and success. If you are passionate about providing exceptional support and thrive in a fast-paced environment, we encourage you to apply.

Purpose of the job The purpose of this role is to drive the sustainable growth, profitability, and operational excellence of the Panarottis franchise network by providing strategic operational support, financial guidance, and performance management to franchisees. The incumbent is responsible for protecting and enhancing the Panarottis brand by ensuring consistent delivery of quality, service, hygiene, and compliance standards, while supporting franchisees to maximise profitability through effective coaching, business analysis, operational audits, marketing execution, and the successful implementation of brand initiatives. The role also plays a critical part in strengthening franchise relationships, supporting new store openings, upgrades and revamps, and ensuring that the brand maintains a competitive advantage within the casual dining market. Job Description Role and Responsibilities · Franchisor Profitability · Attend Operations meetings to discuss status reports and action plans to improve stores turnover and standards. · Attend follow up meetings as per the minutes. · Monitoring branded product off takes and Central Kitchens off takes. · Ensure timeous collection of debtors. · Ensure timeous collection of declarations and turnover listings to facilitate checking of correct turnovers declared. · Ensure that all relevant in-store strategic intent is in place and conduct follow ups in order to ensure maximum turnover is derived. · Ensure all franchisee fees and advertising levies are collected / paid by the 15th day of each month. · Franchisee Profitability · Ensure that monthly financial analyses (income statements) are conducted and provide written guidance on improving net profit. · Assist stores/area managers with the compilation of budgets and cash flows (daily / weekly / monthly). · Ensure that all relevant in-store strategies are in place, i.e. marketing plans, monthly & weekly overhead budgets, incentives for management, ASPH strategies, staff and casuals and stock turn ratios etc. · Spend quality time with area managers and spend time in stores to ascertain poor food cost/overhead practices and rectification thereof. · Protect the investment of the franchisees through proactive activity and maintenance of high standards · Implement on-going follow ups on strategic intent. · Ensure that monthly quality and hygiene report and 'C' follow ups are done within 10 days. · Ensure that monthly service assessments and 'C' follow ups are done within 10 days. · Training of management, casuals and staff, utilising material at the Operations manager’s disposal, e.g. videos. · Attend Bi-monthly management meetings with owners and management, developing action plans for improvement. · Utilize tools such as casual and management tests to determine root problems in stores. · Arrange mystery shopper reports when necessary. · Assist stores in post-training evaluation. · Visiting stores to review quality of product, service and hygiene and assist when necessary. · Demonstrating and following up of opening, 11h00 am, 17h00 pm and closing procedures. · Organize Q-pro Audits for problematic stores. · Implementing three (3) / six (6) month marketing plans. · Ensure that R&M standards are acceptable. · Initiating revamps and ensuring competitive advantage in the marketplace, i.e. modular PlayStations, Sony PlayStations, trains etc. · Area Management · Schedule training for new franchisees, staff and management. · Assist with opening new stores. · Assist with upgrades, revamps & technical standards in the region. · Ensure that the Training Centre has sufficient delegates. · Secondary Functions · Handle customer complaints immediately. · Ensure that all promotions and relevant promotional material are available in store. · Collect lease agreements. · Collect franchise agreements. · Collect customer care cards. · Update Extranet/ Intranet information. · Ensure all Head Office files and administration is kept up to date and organised. · Discretionary Authority · Provide an operations assessment grading. · Provide a service assessment grading. · Call a meeting between the Regional Heads and Directors/ COO in order to resolve operational problems in the store. · Enforce buyers and suppliers nominated by our company. · Request profit and loss statements from franchisees. · Negotiate revamps. · Implement strategies to improve the Brand and the franchisees position. · Convert stores from 30 days to a COD account at Vector. · Request Q-pro audit for the following; · Failed hygiene audits · Poor operational standards · Enforce the retraining of management/casuals/staff at store level. · Arrange mystery shopper reports. · Draw up repairs and maintenance snag lists and ensure that they are completed by the set date. · Implement marketing strategies in conjunction with the Panarottis Brand image. · Debate Branded products viability. · Organise Franchise Agreements to be signed. Key Skills and Competencies · Have a strong sense of self-discipline and time management. · Willingness and ability to travel extensively. · Excellent work ethic. · Coordinate and multitude of stakeholders. · Interact interpersonal for the full duration of each day with multiple clients as well as adapt easily to different cultures. · Good communication skills, both verbally and written. Education and Experience Requirements · Grade 12/ Matric. · A qualification in Operations Management would be advantageous. · Panarottis in store operator and or existing area management experience. · 3 years’ experience in restaurant senior management or elsewhere in restaurant industry preferable. · Computer - MS Word, Excel, PowerPoint. · Be in a possession of a Code 8 driver’s licence.

PURPOSE OF THE JOB: Defy Finance, Port Elizabeth branch is looking for a dynamic and professional finance admin assistant. The person will be responsible for carrying out accounting, administrative and clerical support to all financial functions. KEY RESPONSIBILITIES: • Coordinate administrative tasks efficiently. • Prepare waybills and parcels/ branch documents via courier to correct destinations. • Prepare purchase orders on request. • Assist Debtors team with PODs and queries. • Responsible for the cash office which includes: - • Accurately generate receipts for Debit/Credit cards and EFT payments • Identify deposits on the DS and match to cash worklist. • Complete bank transit posting daily (Post to BIT account). • Maintain, keep up-to date and accurate finance administrative records and reports. • Ensure compliance with company policies and procedures. • Assist and prepare reconciliations for vendor accounts, process and manage creditors invoice in line of the SOP in place. • Handle queries related to creditors, cash accounts and customer refunds. • Support all month-end financial deadlines. • Assist in clearing of Agent Accrual GL • Process refunds in a timely manner aligned with the SOP in place. • Assist and manage daily finance admin operations at branch and liaise with various departments to ensure smooth operational processes. • Assist with all finance administrative duties at branch, which includes catering of meetings/issuing, maintaining and costing groceries & stationery efficiently. • All documentation is archived and filed according to the agreed filing protocols. • Ensure audit deliverables maintained according to the standard required by the auditors. • Any ad-hoc duties from time to time when assigned. MINIMUM REQUIREMENTS: • Grade 12 + 3 years diploma in bookkeeping/accounting • Experience in Admin/Finance is advantagous • Proficiency in SAP and financial systems • Strong oraganizational skills with attention to detail • Excellent communication and problem-solving abilities • Ability to meet deadlines and handle multiple tasks efficiently

A reputable building contractor , with over 50 years of industry experience , is seeking an experienced Quantity Surveyor to join its commercial team based in Paarl . This is an excellent opportunity to become part of a respected construction company delivering commercial building projects ranging in value from R20 million to R200 million . The successful candidate will play a key role in the commercial management of multiple construction projects, ensuring effective cost control, contract administration, and financial performance throughout the project lifecycle. Key Responsibilities • Prepare accurate cost estimates and project budgets. • Manage all pre- and post-contract quantity surveying functions. • Prepare and evaluate subcontractor enquiries and appointments. • Measure, value, and certify work completed. • Prepare monthly cost reports and financial forecasts. • Manage project budgets and monitor commercial performance. • Prepare and assess variations, claims, and final accounts. • Assist with procurement of subcontractors and materials. • Ensure accurate cost control throughout project execution. • Liaise with project managers, site teams, subcontractors, suppliers, and clients. • Monitor project expenditure and identify cost-saving opportunities. • Maintain accurate commercial records using CCS Candy software. • Ensure projects are completed within approved budgets and commercial objectives. Minimum Requirements • Degree or National Diploma in Quantity Surveying from a recognised University or University of Technology. • Approximately 5–10 years' experience within the building construction industry. • Proven experience on commercial building projects. • Experience managing projects valued between R20 million and R200 million will be advantageous. • Proficiency in CCS Candy software is highly advantageous. • Strong understanding of construction contracts, procurement, and cost management. • Excellent numerical, analytical, and problem-solving skills. Key Competencies • Strong commercial and financial acumen. • Excellent planning and organisational skills. • Strong negotiation and communication abilities. • High attention to detail and accuracy. • Ability to manage multiple projects and deadlines. • Strong interpersonal and relationship management skills. • Ability to work independently and collaboratively within a project team. RPO is a Specialist Recruitment Agency that provides candidates and clients with unique recruitment solutions tailored to their needs. We focus on helping you reach your personal and professional goals by connecting you to your perfect career path. • Salary: negotiable. • Our client is offering a highly competitive salary for this role based on experience. • Apply for this role today, contact Meghan du Plessis and Riana Hattingh (021 180 0776) at RPO Recruitment or on LinkedIn • You can also visit the RPO Recruitment website: rporecruitment.us or email us your CV: Engineers@rpo-recruit.za.com

Your Purpose... • To make exercise irresistible • To be recognized as the premier brand for extraordinary swim experiences for all ages, driven by an exceptional value for money learn to swim program. Your Duties and Responsibilities... • Daily management of a comprehensive swim programme which includes group and individual swim lesson outlines for both adults and children. • Continual development of the Swim programme, additional programming requirements (including holiday activities). • Conduct regular marketing and promotion activities of the swim offering to members. • Management of the administrative duties such as revenue and budget management including regular reporting as and when required • Direct people management responsibilities for the swim instructors. People Management • Responsible for all recruitment processes for your team, and ensure they are recruited against the VASA values and requirements • Ensure staff comply with the legislated training requirements and remain up to date with the compulsory training requirements and take advantage of the other training if they wish to. • Ensure all Swim employees adhere to emergency procedures and are fully aware of health and safety responsibilities. • Provide day to day management and leadership to the team, encouraging the highest standards of member service, safety and brand standards. • Carry out regular 1:1 meetings and fully documented bi-annual Performance Promise conversations with each team member. • Contribute to weekly Head of Department meetings and ensure that the swim team receive the appropriate communication to perform their job to the best of their ability. • Ensure that all Swim employees comply with the Virgin Active brand standards, and that employees are well presented in accordance with the uniform policy at all times. • Make sure all current staff are water-safe and provide swim lessons to staff members in need. Members • Develop and implement a monthly programme timetable of creative and innovative lessons that support the Virgin Active brand and ensure sign off from National Swim Manager before publishing the timetable. • Ensure that all scheduled lessons take place. Scheduled lessons at Virgin Active are never cancelled. • Ensure that all lessons meet Virgin Active standards. Ensure that all lessons on the timetable are taught at the advertised level and format by regularly observing instructors and lessons delivered. • Proactively monitor attendance to ensure lessons are well attended and use that information to adjust programmes to suit member needs for each lesson type and timeslot. • Take responsibility for soliciting, listening to and responding to member and instructor concerns and feedback in relation to the scheduling of lessons, the instruction given, and the environment provided. • Ensure all complaints are followed up within 24 hours and that the Club General Manager and National Swim Manager are kept fully up to date via a weekly report and more frequent updates if needed on serious issues. • Be fully involved in the creation of a fun, lively and creative atmosphere for all members. Take part in activities, programs and events in the Club which are engaging, generate revenue and promote retention. • Keep abreast of information on all club facilities, programmes, social events, member suggestions in order to ensure you are fully aware of what is going on across the club and can be an important link between members and all other departments. • Be actively involved in NPS and proactively seek to drive the club’s score wherever possible. • Ensure the Swim team are aware of the importance of member retention and understand their role in influencing members who are considering leaving the club, to stay. • Ensure that pool areas are always safe (for example considering temperature, equipment, obstacles, number of participants etc) and if necessary, reinforce pool regulations with members in order to further maintain their own and others’ safety. • Ensure that all equipment and supplies are always in safe working order and that an adequate quantity is available. Swim Department • Manage and develop the department to ensure it achieves its maximum potential and that all targets are achieved and where possible exceeded. • Manage the Swim budget, ensuring all financial targets are achieved, as agreed with the National Swim Manager and Club General Manager. • Manage departmental FTE and costs in line with budget and produce effective rotas to optimise the resource available. • Ensure the correct salaries and wages are paid to product department employees, ensuring that the correct in-house rates are used for payment of all lessons taught. • Ensure all the Swim team are aware of the importance of membership sales and continually aim to maximise all sales opportunities within the club. Ongoing Training and Job Requirements • Must complete compulsory annual training as is required by Virgin Active • Must complete the annual refresher in First Aid / AED. • Must always have a clear criminal record (annual police clearance checks will be conducted) Our Minimum Requirements... We can't live without... • Matric Qualification • A Recognised Swim Qualification. (Swim SA or equivalent) • First aid level 1 and AED Qualification • Police Clearance Certificate • Must have completed a Pro-active HOD training programme. • Must have 1-2 years’ experience within a similar HOD (managing a swim programme of a similar nature)/ management role. • Must have around 2-3 years’ experience as a swim instructor or coach • Must have worked in an environment which provides exceptional customer experiences. • Must have previous administration experience and be comfortable with Microsoft office. • Must be highly numerate with sound financial acumen. We’d like you to have… • Adaptability (must be able to adapt to a fast paced, changing environment) • Be curious (must be willing to succeed, seek opportunities to learn and grow) • Have a winning mentality (must be willing to go over and above to achieve success) • Must be motivated to achieve success. • A commitment to making a difference in people’s lives. • A Growth mindset • The ability to work independently. • Trustworthiness (must always act in doing the right thing) • A drive to create moments of magic for our members. • The ability to make decisions and take ownership and responsibility for the decision. • Action orientation • Analytical skills, the ability to pick up trends or concerns when reviewing data and or reports. • Must be comfortable to manage complex customer concerns • Problem solving skills are essential • Previous experience as a Duty or Service Manager. • Knowledge of new developments in learn to swim teaching and safety. • Ability to work within the prescribed KPI’s and achieve and exceed sales targets. • Ability to manage budgets and achieve associated performance targets. • Customer Relationship Management experience We'd love you to have... • Wellness knowledge, beyond the health club • The ability to make quick and bold decisions. • The ability to be agile. • The ability to be collaborative. • High Interpersonal skills (EQ) • Exceptional people management skills with the ability to motivate and ensure high levels of staff engagement • Basic knowledge of childcare

Readvertising: Senior Lecturer/Associate Professor (Grade SL/AP) Department of Biochemistry, Microbiology and Bioinformatics The Department of Biochemistry, Microbiology and Bioinformatics invites suitably qualified candidates to join their team. Main Objectives All academics are responsible for disseminating knowledge (teaching and learning), creating knowledge (research), and engaging in community engagement, recognising differences in executing these responsibilities within the various departments and faculties. Academics are also expected to assume administrative, management, and/or leadership duties at the departmental, faculty, and/or university levels and contribute to their profession. • In addition, professors and associate professors provide academic leadership in teaching and learning, research, and community engagement and contribute towards the institution's governance. This professor's leadership contribution should be evidenced at the departmental, faculty, and institutional levels. The Requirements Senior Lecturer: • At least a PhD in Microbiology or a related discipline • Teaching experience at the undergraduate and postgraduate levels is required • Experience in teaching topics and research in Microbiology, specialising in one or more of the following fields: parasitology, immunology, vaccinology or similar • Research supervision from at least a Master's degree to completion • Emerging national profile in the discipline • Track record of research publications and evidence of research grant acquisition • Proven track record of administration, management, and/or leadership roles in teaching, assessment, research and community engagement Associate Professor: • At least a PhD in Microbiology or a related discipline • Considerable teaching experience at the undergraduate and postgraduate levels • Experience in teaching topics and research in Microbiology, specialising in one or more of the following fields: parasitology, immunology, vaccinology or similar • Research supervision of Master's and PhD degrees to completion • National and emerging international profile in the discipline • Track record of research publications and evidence of research grant acquisition • Proven track record of administration, management, and/or leadership roles in teaching, assessment, research and community engagement Application Process It is essential that prospective candidates read the job profile and further particulars for further information and ensure that all relevant documentation is submitted. The following documents are required: • A comprehensive CV and relevant qualifications which should include the following: - • Reasons for leaving your current and previous jobs. • Referees who are and/or were your direct line manager, their title, name, designation and contact information which should be at least their contact number and email address. • A strong and succinct motivation outlining your interest in the post and suitability relative to the job requirements. Please note that no hand-written applications will be considered. Your application must be submitted via our website and online recruitment system. Failure to submit all documentation and respond to all the questions asked appropriately will result in an application being disqualified. Any questions or enquiries regarding the submission of an application please contact hrrecruitment@ru.ac.za. Selection Process (provisional date, subject to change): • Short-listing meeting scheduled for the TBC . • The selection process that will be followed for this post will include an assessment and/or presentation and an interview. • Shortlisted candidates will be informed of the interview date. Remuneration per annum (Grade SL): Basic Pensionable Salary per annum: R826,322 Cost to Company per annum (Approximately): R1,069,564 Remuneration per annum (Grade AP): Basic Pensionable Salary per annum: R987,607 Cost to Company per annum (Approximately): R1,270,054 All applications will be treated in strict confidence. This post is advertised as a permanent post, but the University may opt to appoint on a fixed-term contract of not less than three years . The University reserves the right not to proceed with the filling of the post. An application does not entitle the applicant to an interview. Employment checks will be conducted on recommended candidates. Closing Date: 21 August 2026 This advertisement may be closed before the indicated closing date if a high number of applications are received. To ensure your application is considered, please submit it as soon as possible. If you are not contacted within 30 days from the closing date, please consider your application unsuccessful. Recognising that diversity is important in achieving excellence. Rhodes University strongly encourages South African members of underrepresented designated groups as well as persons with disabilities to apply. Spouses and partners of existing staff members are also encouraged to apply. Please note all appointments are made in line with the requirements of the Employment Equity Act 55 of 1998, as amended, the Immigration Act 13 of 2022 and Rhodes University's Recruitment and Selection policies. Our core values and principles are the foundation of our commitment to creating a positive, supportive, and enabling environment. These values guide our decisions, actions, and how we engage with each other as we work to achieve our vision and mission. These values are: Diversity; Integrity; Respect; Excellence; Collegiality and Compassion Underpinning these values is the moral duty of accountability and courage: we acknowledge that we are answerable to each other, our Council and ultimately, the South African society for the decisions we make and the actions we take. We are committed to openness and transparency in our governance, our decision-making and in the execution of our responsibilities and in demonstrating courage in confronting those who violate the values for which we stand.

FCS Reporting to the Operations Manager The above position is vacant at our Cape Town Branch. The overall purpose of this position is to ensure an efficient flow of schedules, issuing of confidential information and tracking of the fleet. Minimum Requirements: • Clear criminal record • PSIRA accredited with a minimum Grade C qualification is advantageous • At least 1 years’ control room experience in the security industry or similar role • Computer literate (compulsory) • Excellent verbal and written communication skills • Able to work under pressure • Clear disciplinary record Job Specification: • Prepare for fleet departures • Monitoring of the CIT schedules • Tracking control (taking data from drivers every hour) • Issuing of OTC Codes to the drivers • Maintaining contact with all drivers • Ensure all clients schedules are collected for any given day • Maintaining all documentation and administration duties • Constant communication with Branch Management • CCTV monitoring • Ensure security and basic access control • Basic client liaison Other Personality Attributes and core competencies: • Must be honest and reliable • Must have good verbal and language abilities • Pay attention to detail • Customer service and relations • Must be self-motivated • Quality assurance • Willing to work overtime We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria. Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful

About the Role The Debi Check Administrator plays a crucial role in the management and oversight of electronic payment processes, ensuring accuracy and compliance within the Debi Check framework. You will focus on maintaining seamless transactions and addressing any discrepancies while serving as a key point of contact between clients and financial institutions. Key Responsibilities - Monitor and manage Debi Check transactions to ensure accurate and timely processing. - Validate and reconcile payment data to maintain the integrity of financial records. - Investigate and resolve discrepancies or disputes related to electronic payments promptly. - Liaise with clients to provide support and guidance on Debi Check processes and issues. - Prepare regular reports on transaction statuses, exceptions, and system performance. - Collaborate with internal teams to continuously improve processes and enhance service delivery. - Ensure compliance with relevant regulations and industry standards regarding electronic payments. - Assist in training new team members on Debi Check procedures and best practices. Requirements - Proven experience in financial administration or payment processing, with a focus on electronic transactions. - Strong analytical skills with excellent attention to detail to identify discrepancies and issues. - Proficient in relevant software and systems used for payment processing and data management. - Demonstrable ability to communicate effectively with clients and team members. - High level of integrity and confidentiality when handling sensitive financial information. Preferred Qualifications - Relevant certifications in payments or financial services. - Familiarity with South African financial regulations and Debi Check processes. - Experience in customer service or client-facing roles within the financial sector. - Knowledge of data analysis techniques to support process improvements. We are committed to diversity and encourage applicants from all backgrounds to apply. This opportunity is open to all qualified candidates in accordance with the Employment Equity Act.

Join Our VIP Team! Are you passionate about delivering exceptional customer experiences, building strong client relationships, and driving customer loyalty? We have an exciting opportunity for a VIP Host to join our dynamic team. As a VIP Host, you will play a key role in increasing VIP loyalty, driving player retention, and maximising deposits from both existing VIP and potential VIP players. You'll be responsible for creating outstanding player experiences while proactively managing customer relationships and identifying opportunities to grow revenue. Key Responsibilities Customer Experience & Relationship Management • Deliver exceptional customer service to VIP and potential VIP players. • Build and maintain strong, long-lasting relationships to enhance player loyalty and engagement. • Provide ongoing support by responding to player queries promptly and ensuring all queries are resolved efficiently. • Proactively manage missing, lapsed, and dissatisfied players to improve retention. Player Retention & Revenue Growth • Increase deposits from VIP and potential VIP players through strategic engagement. • Identify dormant players and implement reactivation strategies. • Convert potential VIP players into the VIP retention programme. • Monitor player activity, including deposits, frequency of play, gaming experience, and overall satisfaction. • Promote VIP and potential VIP campaigns that drive engagement and revenue growth. Monitoring & Reporting • Monitor rejected transactions and take the necessary follow-up actions. • Track daily account statuses, VIP account issues, and outstanding queries. • Monitor top winners and losers, including contacting valid big winners where applicable. • Track net profit performance and provide accurate daily reporting. • Analyse player behaviour and identify opportunities through gap analysis, implementing tactical solutions to improve performance. Collaboration & Administration • Work closely with Shift Supervisors to drive player traffic and maximise revenue. • Maintain accurate records and complete all required administrative duties. • Provide regular updates and reports on VIP performance, account activity, and customer engagement. What We're Looking For We're looking for someone who: • Has a passion for delivering exceptional customer service. • Builds strong relationships and communicates confidently with clients. • Is proactive, driven, and results-oriented. • Has excellent organisational and administrative skills. • Can analyse player behaviour and identify opportunities to improve engagement. • Thrives in a fast-paced environment and works well under pressure. • Has strong attention to detail and excellent problem-solving skills. • Is a team player who collaborates effectively across departments. Why Join the VIP Team? • Be part of a high-performing and collaborative team. • Play a direct role in driving customer loyalty and business growth. • Develop valuable customer relationship and retention skills. • Work in a fast-paced, rewarding environment where your contribution makes a real impact. If you're passionate about creating exceptional player experiences and are ready to take the next step in your career, we'd love to hear from you!

Senior ServiceNow Technical Developer / Consultant (Operational Health & Safety) Hybrid - 3 days a week in office Location - Rosebank Level - Intermediate to Senior We are seeking an experienced Senior ServiceNow Technical Developer / Consultant with proven expertise in implementing, configuring, and customising the ServiceNow Operational Health and Safety (OHS) module. The successful candidate will play a key role in digitising and automating Occupational Health and Safety processes, delivering scalable ServiceNow solutions that improve compliance, governance, and operational efficiency. This role focuses on designing and implementing digital workflows for workplace inspections, audits, contractor safety management, and document approval processes while ensuring an exceptional user experience and robust automation. Key Responsibilities • Configure, develop, and implement ServiceNow Operational Health and Safety (OHS) capabilities. • Design and automate workplace inspection and audit management processes. • Develop digital inspection checklists, registers, appointment letters, and certificate management workflows. • Implement automated approval workflows, notifications, and compliance processes. • Design and develop contractor-facing portals for safety file submission, review, and approval. • Develop and configure forms, catalog items, workflows, Flow Designer solutions, and business rules within ServiceNow. • Integrate ServiceNow with relevant enterprise systems where required. • Support testing, deployment, and production implementation activities. • Provide technical guidance, documentation, and knowledge transfer to stakeholders and support teams. • Collaborate closely with business stakeholders to translate Occupational Health & Safety requirements into scalable ServiceNow solutions. Requirements Essential Skills & Experience • 5+ years' experience as a ServiceNow Technical Developer or ServiceNow Consultant. • Strong ServiceNow development, configuration, and administration experience. • Proven implementation experience with the ServiceNow Operational Health and Safety (OHS) module. • Experience developing and configuring: • Workplace inspection workflows • Audit management processes • Digital checklists and registers • Appointment letter workflows • Certificate management solutions • Strong experience with: • Flow Designer • Business Rules • Client Scripts • UI Policies • Script Includes • IntegrationHub • Strong JavaScript development skills within the ServiceNow platform. • Experience with Service Catalog and Service Portal development. • Experience designing and implementing document approval workflows. • Experience developing secure contractor-facing portals. • Strong stakeholder engagement, communication, and business analysis skills. • Ability to work independently and drive technical delivery in a complex environment. Desirable Skills & Experience • Experience integrating ServiceNow with other enterprise applications and platforms. • Knowledge of Occupational Health & Safety legislation, compliance processes, and contractor management practices. • Experience working within large enterprise environments. • Exposure to ITSM, GRC, or other ServiceNow product suites. • Experience leading technical workshops and solution design sessions. Qualifications • Relevant Degree, Diploma, or equivalent practical experience in Information Technology, Computer Science, or a related field. • ServiceNow Certified System Administrator (CSA). • ServiceNow Certified Application Developer (CAD). • Additional ServiceNow certifications would be advantageous. Behavioural Competencies • Strong communication and collaboration skills. • Excellent problem-solving and analytical thinking abilities. • Ability to engage effectively with technical and non-technical stakeholders. • Strong attention to detail and commitment to quality delivery. • Ability to work independently and as part of a team. • Adaptability and willingness to learn new technologies and methodologies. • Results-oriented with a proactive approach to delivery. What We Offer • Competitive salary and benefits. • Opportunity to work on innovative ServiceNow transformation initiatives. • Exposure to large-scale enterprise technology projects. • Collaborative and supportive working environment. • Ongoing learning, certification, and career development opportunities. • Opportunity to contribute to meaningful digital transformation and process improvement initiatives.

Our client in the facilities management, cleaning and security industry is looking for a Workforce Management Agent - Durban Purpose of the Role The Workforce Management Agent is responsible for providing effective workforce administration and operational support by coordinating workforce planning, maintaining accurate employee and operational records, monitoring workforce compliance, supporting payroll administration, and producing workforce management reports. The role contributes to the efficient deployment of employees, compliance with client Service Level Agreements (SLAs), legislative requirements, and company policies, while ensuring workforce information is accurate, complete and maintained across operational systems. Minimum Requirements • Grade 12 (Matric). • Minimum of three (3) years' experience in workforce administration, operations administration, payroll administration, employee administration, or a similar operational support role. • Advanced proficiency in Microsoft Excel and sound working knowledge of the Microsoft Office Suite. • Experience working with workforce management, payroll, HRIS or operational management systems. • Demonstrated ability to maintain accurate records and manage high volumes of administrative information. • Excellent verbal and written communication skills. • Strong organisational, planning and time management skills. • Ability to analyse information, identify discrepancies and implement corrective action where required. • Ability to work independently while managing multiple priorities within a fast-paced operational environment. Preferred Qualifications and Experience • Certificate or Diploma in Human Resources, Business Administration, Operations Management or a related qualification. • Experience within the security, cleaning, facilities management, contract services or similar multi-site operational environment. • Experience using Velocity, Prof1t, SAP or similar workforce management and payroll systems. • Working knowledge of workforce planning principles, payroll administration, labour legislation and client Service Level Agreements (SLAs). Knowledge Requirements The successful candidate should possess knowledge of: • Workforce planning and employee deployment principles. • Payroll administration processes and attendance management. • Workforce management systems and operational reporting. • Labour legislation and employment-related compliance requirements. • Microsoft Excel reporting and data analysis. • Client Service Level Agreements (SLAs) and operational governance. • Record management and document control practices. • Company policies, procedures and operational standards. Key Competencies Technical Competencies • Workforce planning and coordination. • Payroll administration support. • Data management and record accuracy. • Advanced Microsoft Excel and reporting. • Operational and workforce analytics. • Compliance monitoring and administration. • HR and workforce systems proficiency. Behavioural Competencies • High attention to detail and accuracy. • Strong analytical and problem-solving ability. • Excellent organisational and planning skills. • Ability to prioritise and manage competing deadlines. • Strong interpersonal and stakeholder management skills. • Customer service orientation. • Professionalism, integrity and confidentiality. • Adaptability and resilience in a dynamic operational environment. • Initiative and continuous improvement mindset. • Ability to work collaboratively within cross-functional teams. Success Profile The ideal candidate is highly organised, analytical and detail-oriented, with the ability to manage workforce information accurately while supporting operational efficiency. They demonstrate sound judgement, excellent administrative capability and strong stakeholder engagement skills, enabling effective coordination between Operations, Payroll, Compliance and other business functions. The successful incumbent will be proactive, solutions-driven and committed to maintaining high standards of governance, compliance and service delivery.

Claims Interns X2 FEM invites applications for a 12‑month Internship Programme within the Claims Department at our Cape Town branch. The purpose of this position is to: • Assist with claims administration tasks • Follow up with employers, employees, medical service providers, and other stakeholders for outstanding reports and supporting documents • Provide general administrative support to the Claims Department. The minimum requirements: • Matric with strong English and Mathematics literacy • Relevant Diploma or Degree • 0 to 6 months’ experience in general administration • Good communication skills Preference will be given to candidates requiring Work Integrated Learning (WIL) Candidates are invited to submit a detailed CV by close of business on the 10th of August 2026 Applications may not be considered if the minimum criteria of the position are not met. FEM promotes the principles of Employment Equity. The appointment of the candidate for this position is at FEM’s sole discretion.

About the Role We are seeking an organized and detail-oriented Administrator to manage our toilet hire services. This role focuses on coordinating logistics, ensuring customer satisfaction, and maintaining inventory for portable sanitation solutions. You will play a key part in supporting the overall operations and service delivery within the team. Key Responsibilities - Manage bookings and coordinate the delivery and collection of portable toilets to various locations. - Maintain accurate records of inventory levels, monitoring usage and stock levels to ensure availability. - Communicate effectively with clients to understand their needs and address any inquiries or issues related to toilet hire services. - Collaborate with suppliers and contractors to arrange timely maintenance and servicing of units as required. - Prepare and process invoices and payments in accordance with company policies and procedures. - Ensure compliance with health and safety regulations, including regular inspections of toilets and equipment. - Assist in the development and implementation of operational procedures to enhance service efficiency. - Provide administrative support for the management team as needed, including scheduling meetings and preparing reports. Requirements - Proven experience in an administrative role, preferably within the logistics or facilities management industry. - Strong organizational and time-management skills with the ability to manage multiple tasks and prioritize effectively. - Excellent communication and interpersonal skills, with a customer-focused attitude. - Proficiency in Microsoft Office Suite, particularly Excel and Word, and experience with inventory management software. - Ability to work independently as well as collaboratively within a team environment. - Demonstrable problem-solving skills and attention to detail. Preferred Qualifications - Experience in sanitation or event management services would be advantageous. - Familiarity with compliance and regulatory standards relating to portable sanitation. - A relevant qualification in business administration or logistics management is a plus. We are committed to promoting diversity and inclusion in our workforce and welcome applications from all suitably qualified individuals. We adhere to the principles of the Employment Equity Act in our hiring process.

Dis-Chem Pharmacies' requires a Receiving Clerk for their (New Store) in Pinelands. You will ensure the efficient and accurate receiving and packing of stock in line with Dis-Chem’s SOPs and requirements, and customer needs within the store. Minimum Requirements: Essential: • Grade 12 / Matric • Computer literate • Sound numerical skills • • Willing and able to work retail hours Advantageous: • Previous receiving / retail / FMCG experience Job Description: • Accurately verify, scan and capture physical goods received for the store, in accordance with company policy and standard operating procedures • Receive all warehouse goods and invoices in accordance with company policy and procedures • Return all unordered or damaged goods delivered to the store and accurately complete credit notes for non-acceptance in accordance with company policy and SOPs • Verify and check deliveries and invoices for total accuracy • Ensure goods delivered are the goods invoiced and captured in terms of quantities, variant and condition • Assist the Receiving Manager in preparing and logging warehouse claims on the warehouse claims system • Ensure the flow of stock receipts through receiving is maintained, that deliveries arriving are receipted the same day and sent to the floor • Process all returns to suppliers in compliance with company SOPs • Ensure all physical controls over the goods receiving area are in place and operational • Maintain storerooms are in an acceptable and orderly condition • Assist in managing and controlling high-risk stock Competencies: Essential: • Knowledge of receiving operating procedures, administration • Strong command of the English language • Effective interaction with suppliers, management, reps and staff • Sound analytical skills • Time management • Heavy lifting + 20kg Advantageous: • Bilingual • Operating of the stock rotating system Special conditions of employment: • Willing and able to work retail hours • Able and physically fit to lift and move heavy boxes (­ + 20kg) • Reliable transport and/or reside in close proximity to the store • South African citizen • Clear credit and criminal records Remuneration and benefits: • Market-related salary • Medical aid • Provident fund • Staff account ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL. Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities. Dis-Chem Pharmacies' requires a Receiving Clerk for their Longships Mall store. You will ensure the efficient and accurate receiving and packing of stock in line with Dis-Chem’s SOPs and requirements, and customer needs within the store. Minimum Requirements: Essential: • Grade 12 / Matric • Computer literate • Sound numerical skills • • Willing and able to work retail hours Advantageous: • Previous receiving / retail / FMCG experience Job Description: • Accurately verify, scan and capture physical goods received for the store, in accordance with company policy and standard operating procedures • Receive all warehouse goods and invoices in accordance with company policy and procedures • Return all unordered or damaged goods delivered to the store and accurately complete credit notes for non-acceptance in accordance with company policy and SOPs • Verify and check deliveries and invoices for total accuracy • Ensure goods delivered are the goods invoiced and captured in terms of quantities, variant and condition • Assist the Receiving Manager in preparing and logging warehouse claims on the warehouse claims system • Ensure the flow of stock receipts through receiving is maintained, that deliveries arriving are receipted the same day and sent to the floor • Process all returns to suppliers in compliance with company SOPs • Ensure all physical controls over the goods receiving area are in place and operational • Maintain storerooms are in an acceptable and orderly condition • Assist in managing and controlling high-risk stock Competencies: Essential: • Knowledge of receiving operating procedures, administration • Strong command of the English language • Effective interaction with suppliers, management, reps and staff • Sound analytical skills • Time management • Heavy lifting + 20kg Advantageous: • Bilingual • Operating of the stock rotating system Special conditions of employment: • Willing and able to work retail hours • Able and physically fit to lift and move heavy boxes (­ + 20kg) • Reliable transport and/or reside in close proximity to the store • South African citizen • Clear credit and criminal records Remuneration and benefits: • Market-related salary • Medical aid • Provident fund • Staff account ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL. Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Dis-Chem Pharmacies has an opportunity available for a Retail Store Assistant to join the team at their New Store opening in Pinelands. The main purpose of this role will be assist with the overall management of the store to ensure, operational and administrative duties are performed as per the standard policy and procedure. Minimum Requirements: Essential: • Grade 12 / Matric • Basic computer skills (Word, Excel and Outlook). SAP. • Retail experience Job Description: • Manage and report all customer complements and complaints to management. • Establish a professional relationship with customers. • Ensure all customer stock queries are dealt with and resolved. • Maintain effective external communication with customers when they require feedback. • Assist customer with any enquiries and refer customers to the appropriate departments where applicable. • Adhere to the customer turnover per hour rate as per company benchmark. • Manage the shorts and overs at the point of sale, including the floats. • Manage refund and return transactions. • Ensure that back shopping and returned goods are handled correctly. • Verify and review deliveries and invoices for total accuracy. • Assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system. • Manage and control high risk stock • Prepare the run reconciliation on a daily basis. • Prepare, order and receive the branch change requirements to ensure cashiers have enough change to ensure the best customer service levels. • Maintain effective liaison between relevant parties. • Maintain effective document control including but not limited to float, petty cash, cash on hand. Competencies Essential: • Retail administration and operational knowledge • Team player, good customer relations • Leadership and management skills • Trustworthy and honesty • Ability to work under pressure • Deadline driven Special conditions of employment: • South African citizen • MIE, clear criminal and credit • Driver’s license and/or own reliable transport Remuneration and benefits: • Market related salary • Medical aid • Provident fund • Staff account ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL. Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Dis-Chem Pharmacies has an exciting opportunity available for an Online Administrator for their New Store in Pinelands. The main function of the role will be to ensure effective in-store operation for the Dis-Chem Online Store’s Click & Collect system. Minimum Requirements: Essential: • Grade 12 / Matric • Minimum of 1 years’ experience in a relevant retail environment • Computer literate – MS Office and Internet browser administration Job Specifications: • Promote the ultimate superior customer relations experience for all Click & Collect users. • Manage customer orders and ensure that they are ready for collection before the customer visits the store to collect their goods purchased. • Stay up to date with all e-mail and system queries and act accordingly. • Keep accurate records of all Click and Collect orders received, picked, packed and released to customer. • Identify opportunities to reduce customer wait times upon picking at stores. • Report any system issues as soon as it appears to enhance customer experiences. • Correctly pick and pack parcels to avoid customer discrepancies. • Resolve any customer queries in the fastest and most appropriate way possible. • Inform management of any unresolved customer matters. • Maintain regular communication with management and up to date feedback regarding online operations. • Implement all new operations as required by management. Competencies: Essential: • Understand best practices related to Click and Collect in-store operations • Customer Service driven and focus on quality • Exceptional communication and active listening skills • Customer service skills • Attention to detail • Deadline driven • Problem solving skills • Patient, honest and trustworthy • Time management and accountability Advantageous: • Understand basic of Online shopping (e-Commerce) in South Africa • Bilingual Special conditions of employment: • Willing and able to work retail hours • Reliable transport • Fully Vaccinated (proof of vaccination certificate) • South African citizen • Clear credit and criminal records Remuneration and benefits: • Market related salary • Medical aid • Provident fund • Staff account ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL. Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Dis-Chem Pharmacies has an opportunity available for a Store Assistant Manager for their New Store in Pinelands in the Western Cape. Assist the Store Manager with complete operation of the store. Manage employees and be responsible for store targets. Maintain inventory by checking merchandise to determine inventory levels – anticipating customer demand. Prepare reports by collecting, analysing, and summarizing information. Minimum Requirements: Essential: • Grade 12 / Matric • Minimum of 5 years Retail/FMCG –Experience in all retail departments –Receiving, Administration, Cash Office or Sales Floor Management. • Supervisor: Minimum of 3 years • Minimum 2 years’ experience in Unisolv / SAP / Qlikview • Previous experience with Kronos Advantageous: • Relevant retail/FMCG qualification Job Description: • Manage day-to-day human resource administration including, but not limited to, leave, hours of work and scheduling • Manage the performance management process and ensure that personal development plans are adhered to • Manage and ensure all orders are done on a daily basis, no time, and maintain correct stock levels • Manage stock flow to floor • Prepare, coordinate and manage stock takes on a biannual basis, in conjunction with the Store Admin Manager • Manage shrinkage • Regulate customer compliments and complaints • Ensure customer requests and complaints are addressed timeously • Ensure all merchandisers adhere to Dis-Chem merchandising standards • Ensure promotional stock and displays are planned, implemented and maintained • Adhere to all labelling, pricing and layout standards, and ensure that merchandisers adhere to these standards • Ensure all store objectives are achieved Competencies Essential: • Store retail admin and management experience, relating to receiving, admin, capturing, till operations, cash office, stock control, sales floor and customer service • Strong command of the English language • Basic financial skills - GP, mark-up, VAT, etc • Effective interaction with suppliers, management, reps and staff • Strong analytical skills and time management • Manage, develop and motivate subordinates • Trustworthy and honest Special conditions of employment: • Willing and able to work retail hours • Local traveling – valid driver’s license and own reliable transport • South African citizen • Clear credit and criminal records Remuneration and benefits: • Market-related salary • Medical aid • Provident fund • Staff account ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL. Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Dis-Chem Pharmacies has an opportunity available for a Store Admin Manager for their (New Store) in Pinelands. You will assist in managing, implementing and maintaining company administration policies and procedures, by adhering to group standard operating procedures that ensure the profitably of the store. Minimum Requirements… Essential: • Grade 12/ Matric • Minimum of 3 years’ retail experience in the following fields: Receiving, Front shop operations, Customer Service, Human Resource Management and store administration • Minimum of 2 year’s management experience of a staff complement of around 8 • Computer literate – MS Office • Willing and able to work retail hours Advantageous: • Financial / Administration / Retail / Business Management: Diploma/Degree • Working knowledge of SAP with regard to operating and utilising retail operation systems Job Specification… • Assist the Store Manager with any reasonable duties in the trading routine and optimising the operations of the store • Assist in managing goods in transit as directed by as per Dis-Chem procedures • Assist in managing the branch shrinkage and consumables expense within store objectives • Continuously report and encourage new loyalty signups • Assist in managing and facilitate human resource processes, submissions and documentation for the entire business unit, in compliance with standard operating procedures • Assist with taking ownership of the workforce management system (KRONOS) within the business units • Ensure the company performance management systems are implemented and executed as directed by company policy • Take control and manage the store cash resources, daily takings • Ensure transaction integrity throughout the branch by effective monitoring, implementation and evaluation of adherence of company internal control procedures • Assist in managing cashier service levels and cashier productivity rates • Assist in managing goods receiving function, direct and indirect credits function within the business unit to include standard operating procedures as well as mentorship, growth performance and development of all staff members forming these functions • Ensure transaction integrity for incoming goods receipts and outgoing returns throughout the business unit by effective monitoring, implementation and evaluation of adherence to company internal control procedures • Assist with budget preparation and maintenance within the store Competencies Essential: • Store retail admin and management experience, relating to receiving, capturing, till operations, cash office and customer service • Strong command of the English language • Basic financial skills - GP, mark-up, VAT, etc. • Effective interaction with suppliers, management, reps and staff • Strong analytical skills and time management Advantageous: • Basic IR and management training • Basic accounting knowledge • Portrayal of leadership Special conditions of employment: • Willing and able to work retail hours • Local travelling – valid driver’s license and own reliable transport • South African citizen • Clear credit and criminal records Remuneration and benefits: • Market related salary • Medical aid • Provident fund • Staff account ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL. Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Dis-Chem Pharmacies KZN DC in New Germany has an exciting opportunity for a DC Dispatch Clerk to join the Distribution Centre team. The purpose of this role is to drive operational excellence across key Distribution Centre functions, including order consolidation, route planning, local and line-haul dispatch, returns, and vehicle maintenance. This role ensures full compliance with legal standards while meeting customer expectations and service requirements. Experience & Qualification: Essential: • Grade 12 – Matric • Relevant Transport Management or Supply-Chain / Logistics Degree or Diploma • Previous experience in a similar role Responsibilities: • Planning and deliveries: • Ensure optimal route and space planning to meet the day-to-day strategic objectives. • Understand and execute the planning process involved when stock leaves the distribution centre. • Ensure routing of vehicles to ensure optimum utilisation and vehicle turnaround times. • Ensure all deliveries picked the previous day, are delivered the next day to local stores and within 48 hours to Coastal stores. • Arrange returns and collection of the upliftment’s, which must be tracked throughout the return process. • Manage the process flow within the return cage, as per Dis-Chem standard and operational requirements. • Adhere to and deliver against shift specific targets with a high level of accuracy. Administration: • Ensure accurate administration for transactional excellence. • Adhere to Good Warehousing Practises, SHE programme and Occupational Health and Safety act. • Ensure department’s consumable needs are met. • Ensure drivers are debriefed, paperwork is filled and queries resolved. • Ensure admin and daily checking of all delivery log sheets takes place, to facilitate queries and credit note request. • Ensure all relevant clerical functions in the department are performed in an effective and efficient manner according to standard operating procedures. Customer Service: • Ensure all customer queries are resolved within 24 hours. • Check and sign off all third party (Right side up – RSU) and courier invoices. • Effectively and efficiently resolve internal and external day-to-day queries. • Maintain functional relationships with all internal and external customers to improve operating efficiencies. Security and operating costs: • Prevent and act on security or risk issues and ensure that risks are dealt with proactively. • Assist outsourced companies, including daily and monthly monitoring of SLA`s and costs. • Analyse and interpret any shrinkage indicators and act accordingly. Marshalling/ Staging and Dispatch: • Ensure a high level of accuracy is maintained during checking of completed warehouse orders and compare packed boxes to store invoice details. • Ensure stock is packed in a manner that will prevent cross-contamination and damages heavier boxes at the bottom of the pallet and lighter on the top. • Ensure all goods received in dispatch are labelled with stickers which indicate the store name/ invoice number and number of boxes. • Ensure that all goods dispatched, are accompanied by an invoice and are correct in all aspects. • Ensure that all goods are dispatched, in a roll-cage and all store invoices related to that cage are attached. • Before dispatch, all relevant detail is to be recorded in the dispatch book, the roll-cage number must be recorded and then sealed, before being handed over in the vacuum-cage to retail for dispatch. • Record, file and attach all the necessary Courier requirements for all overnight deliveries. • Do not allow stock to be removed from warehouse, without proper documentation, signatures in dispatch book or the approval of the Department manager or Responsible Pharmacist. • Before writing the invoices in the delivery log sheet books, check all invoices that they are for the designated store and the correct book is used. • Ensure that high standards of accuracy are maintained in the writing up of delivery log sheet books and check that all invoices are for the designated store. • Ensure that all cross dock and inter branch invoices are recorded according to invoice number and correct store. • Ensure the vehicles are loaded with the correct quantity of boxes or parcels for the designated customer. • Ensure that all goods loaded on any vehicle are recorded according to the standard operating procedure. • Ensure that the driver signs all the relevant documentation, and that the driver has all invoices and delivery log sheets with them before leaving the warehouse. • Vehicle to be sealed with the correct seal and seal numbers to be recorded on the delivery log sheet. • Daily check sheets must be completed and handed in to the POD Clerk at the end of the shift. • Ensure that all goods dispatched, are accompanied by an invoice and are correct in all aspects. • Record, file and attach all the necessary courier requirements for all overnight deliveries. • Daily check sheets to be completed and handed to the Dispatch Manager. • Do not allow stock to be removed from warehouse, without proper documentation, signatures in dispatch book or the approval of the Department manager. • Before scanning, check all the boxes are for designated store. • Daily Pallet scanning monitor sheets must be completed and handed in to the Supervisor at the end of the shift. General: • Housekeeping must be in accordance to Dis-Chem standards. Make sure that your workstation is always clean and tidy. • Adhere to Dis-Chem Policies and Standard Operating Procedures. • Adhere to Health and Safety rules and regulations. • Adhere to Dis-Chem Uniform and personal appearance policy. Competencies/skills required: • Knowledge of Distribution Centre, logistics and supply chain operations. • Time management and deadline driven. • Microsoft – Excel, Word and Outlook and be able to produce reports • Good communication skills • Be able to deliver against specific job related targets • Trustworthy and Honest • Attention to detail • Demonstrate a customer service mind-set Special conditions of employment: • South African • MIE, clear criminal and credit • Occasional traveling • Driver’s license and own reliable transport Remuneration and benefits: • Market related salary • Medical aid/ Medical Insurance • Provident fund • Staff account ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL. Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Purpose of the Role The primary responsibility of this role is the management and administration of consignment stock warehouses in South Africa, specifically stock held by agents linked to the sole distributor. The role ensures accurate stock records, regular reconciliations, timely reporting, and strong control over stock movements within consignment depots. Key Responsibilities Consignment Stock Administration Maintain accurate stock records for all consignment warehouses. Ensure all stock m…

Introduction Our client is a leader within the steel manufacturing sector. They are based in Centurion and are urgently looking for a candidate with ISO 9001 knowledge, combined with a strong PA track-record. Duties & Responsibilities Technical Administration Document Control PA & Executive Support Diary Management Production and Quality: Coordinate schedules Quality ISO 9001 administration Desired Experience & Qualification Minimum 3–5 years in: Technical & Quality administration role Steel Ma…

Duties & Responsibilities Debtors Clerk The Debtors clerk is responsible for ensuring a timely and accurate delivery of daily capturing of invoices, capturing of bank statements, filing finance documents and overall finance administration. Extensive experience in foreign creditors and VAT in finance is a critical requirement. Job Role: Ensuring consistency, reliability and accuracy of the information that is communicated to internal/external clients. Inspiring a team to be customer centric and …

Introduction Safety Supervisor required for an outstanding company based in Midrand with; Duties & Responsibilities Grade 12 National Diploma Safety SAMTRAC experience SHEQ Qualifications is advantageous Knowledge of the Mine and Health and Safety Act and OHS Act Experience from a manufacturing industry Valid drivers license Control, audit and maintain SHEQ systems Conduct accident and incident investigations Train employees on safety procedures General administration ISO systems Support the or…

Job Advert Summary Eduvos is looking to employ a IT Lecturer at our Mbombela campus on a fixed term basis. Type of appointment: Fixed Term Contract Purpose: To lecture Information Technology -related modules, in the faculty on a full-time basis. To assist in the administration and departmental affairs and activities as required by the academic department. Minimum Requirements Minimum qualifications required: BSc Honours in Computer Science or Information Technology Experience: 1 -2 years or rel…

Introduction An opportunity has become available for a Sales and Distribution Administrator. The Incumbent will make system based corrections on various sales and distribution reports ensuring accurate invoices for the billing of debtors. Duties & Responsibilities KEY PERFORMANCE AREAS (KPAS) KPA 1: Administration Of The Sales Order Processes To Ensure The Release Of Accurate Invoices To Accounts Receivable KPI 1.1. Maintain customer accounts accurately by: Complete correction of master account…

Reference: NFR010796-Aly-1 Are you a detail-oriented administrator with strong reporting, inventory, and finance administration experience? This exciting opportunity offers the chance to play a key role in supporting operations across multiple branches while working within a growing and collaborative business environment. Duties & Responsibilities Our client is seeking a Senior Admin Clerk to join their team based in Randfontein. This role is ideal for a highly organised individual who enjoys w…

Job Description To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests Hello Future Community Advisor   W elcome to   FNB , the home of the   #changeables . We are a trusted partner, deeply invested in creating a better world by delivering innovative, contextual, and customer‑centric financial solutions.   As part of our   FNB Points of Presence (POP)   team, the   Community Advisor   plays a critical frontline role in delivering excellent service to customers ensuring they are served promptly, their needs are understood, and their requests are processed accurately and efficiently. This role contributes to business growth by driving exceptional customer experiences, growing the client base, and supporting sales and service delivery aligned to FNB’s standards.   Now’s the time to imagine your potential in a role where service excellence, customer understanding, and operational effectiveness come together.   Please note that this is a 12-Month Hourly Rate Contract (FNB Branch)   Are you someone who can:   • Serve customers promptly and professionally, ensuring their needs are fully understood   • Deliver an excellent customer experience aligned to Balanced Scorecard service standards   • Achieve net profit growth through effective sales and service support   • Manage the migration of customers from traditional transactions to Self‑Service and digital channels   • Grow the active customer account base to expand overall client engagement   • Identify and maximise cross‑sell opportunities to strengthen customer relationships   • Track, control, and influence sales activities to achieve predetermined sales targets   • Track, control, and influence service activities to improve service efficiencies   • Provide efficient administration through careful planning, accurate reporting, and timely information updates   • Check and verify transactions daily to ensure new business applications are processed and closed within required timelines   • Produce accurate and reliable sales and service statistics for management and decision‑making   • Comply with governance, legislative, and audit requirements   • Uphold FNB’s Golden Rules processes and procedures consistently   • Take accountability for self‑development and continuously grow personal capability     Qualification & Experience Requirement    • Minimum Qualification: Grade 12/ NQF Level 4     • Preferred Qualification: NQF Level 5 Certificate   in   Banking, Business Administration, Customer Service, or related fields recognized by FAIS   • 1–3 years of experience   in customer‑facing environments, service delivery, or client support within financial services     You will be an ideal candidate if you possess the following:   • Excellent communication and relationship‑building skills   and an ability to engage diverse customer needs   • Confidence in guiding customers toward digital and Self‑Service solutions   • Ability to identify sales opportunities and support portfolio growth   • High levels of accuracy, discipline, and adherence to process   • Strong organising, planning, and time‑management capability   • Commitment to delivering consistent, exceptional service     You will have access to:   • A customer‑facing role within the FNB Points of Presence network   • Exposure to digital enablement, customer engagement, and frontline service practices   • Ongoing learning and development aligned to service, sales, and operational excellence   • A collaborative, supportive branch environment focused on customer delight     You can be a match if you are:   • Customer‑centric with a passion for delivering exceptional experiences   • Motivated by achieving performance targets   • Organised and detail‑driven with strong follow‑through   • Ethical, compliant, and aligned to governance requirements   • A strong team player who builds positive working relationships   • Proactive in your learning and personal development     Apply now   if you are ready to take the next step in your career as an   FNB Points of Presence: Community Advisor , delivering exceptional service, growing customer relationships, and contributing to sustainable business performance.   All appointments will be made in line with   FirstRand Group’s Employment Equity Plan . The Bank supports the recruitment and advancement of individuals with disabilities. Candidates may disclose disability information voluntarily; this information will be kept confidential unless required by law.     Thank you for your interest in joining our talent community. Please note that this advertisement is not for an active vacancy, and as such you will not receive a decline notice or status update immediately. We are currently gathering applications to build a talent pool for future opportunities. By submitting your application, you will be considered for similar roles that may become available. We appreciate your interest and look forward to potentially working with you in the future. This is a Part-Time vacancy. This vacancy is being created so that we can create a pool for the geographical area between East London upto Matatiele including Aliwal North/Sterkspruit. #Post #FNB #68bb7234   Important Closing Date Note Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 12/08/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Description Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process. Hello Future Branch Advisor (Menlyn Maine) Welcome to FNB , the home of the #changeables . We strive to be a trusted partner helping to create a better world by providing innovative, contextual, and integrated financial solutions.   As part of our team in FNB Points of Presence (POP) , you will be surrounded by unique talents, and an inclusive environment which value our differences and that lives up to the promise of being deeply invested. As a Branch Advisor , you will be responsible for providing compliant, professional financial advice and to walk in and existing clients within a high-volume service branch environment. The role focuses on understanding client financial needs, offering appropriate product solutions, and ensuring ongoing client relationship management in line with FAIS, FICA legislation and Treating Customers Fairly (TCF) principles and FNB governance. Now’s the time to imagine your potential in a team where you can become the best version of yourself. Are you someone who can: • Build and manage long-term client relationships to support retention and growth • Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations. • Educate customers to the correct Banking platform aligned with their needs. • Connect with our customers by living up to our brand promise of “how can we help you?” at all times. • Analyze customer data and provide appropriate financial advice and solutions aligned to client financial goals and in accordance with FAIS requirements • Maintain accurate and complete client records and documentation • Achieve individual and branch sales and service targets • Conduct yourself in an ethical manner. • Take accountability for your own performance, personal and career development. • Show empathy to customers. • Stay updated on industry trends and product knowledge. • Manage leads, referrals, and client follow-ups within agreed turnaround times Qualification & Experience Requirement • Minimum Qualification: NQF Level 4   • Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration,  Customer Service, or related fields recognized by FAIS • 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services You will be an ideal candidate if you possess the following: • Strong understanding of FAIS, TCF, and client-centric advice principles  • Proven ability to meet sales, service, and compliance targets • You will have access to: • Opportunities to build relationships as part of a dynamic team. • A challenging working environment • Personal and professional growth • Opportunities to have an impact on a local market as a brand ambassador. You can be a match if you are: • Client-focused and have an ethical approach to advice • Enjoy solving problems. • Persuasive selling skills • Agile and Flexible • Strong communication and interpersonal skills • Results-driven with strong planning and organization skills • Attention to detail and high compliance awareness • Ability to work independently and within a team Apply now if you are ready to take the next step in your career as an FNB Points of Presence: Branch Advisor , delivering exceptional service, growing customer relationships, and contributing to sustainable business performance All appointments will be made in line with FirstRand Group’s Employment Equity plan . The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.   Important Closing Date Note Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 14/08/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Description Hello Future Universal Advisor Welcome to FNB, the home of the #changeables. We are a trusted partner, deeply invested in creating a better world by delivering innovative, integrated, and customer-centric financial solutions. As part of our FNB Points of Presence (POP) team, you will be surrounded by unique talent in an inclusive environment that values diversity and collaboration. This role focuses on delivering a seamless, exceptional customer experience within a branch environment while proactively identifying customer needs and providing appropriate banking solutions. As a Universal Advisor, you will be responsible for delivering compliant sales and service solutions to walk-in and existing customers in a high-volume service environment. You will ensure every interaction is value-driven, ethical, and aligned to FAIS, FICA, Treating Customers Fairly (TCF) principles, and FNB governance while actively promoting digital and self-service channels. Now’s the time to imagine your potential in a team where you can become the best version of yourself. Are you someone who can: • Engage customers in a positive and professional manner by being helpful • by living up to our brand promise of “How can we help you?” at all times • Understand customer needs to identify, sell, and cross-sell products aligned to customer needs and provide appropriate banking and financial solutions • Educate customers on the correct banking platforms suited to their needs to proactively migrate customers to digital, e-Channels, and self-service platforms • Fulfil transactions above set benchmarks while delivering exceptional service • Manage leads, referrals, and customer follow-ups within agreed turnaround times • Maintain accurate customer records and ensure compliance with FAIS, FICA, TCF, and internal governance • Always conduct yourself in an ethical and professional manner • Take accountability for personal performance, learning, and career development • Stay informed on product offerings, systems, and industry developments • Contribute to team success and adapt to changing customer and business needs Qualification & Experience Requirement • Minimum Qualification: Grade 12/ NQF Level 4 • Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS • 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services You will be an ideal candidate if you possess the following: • Strong understanding of FAIS, TCF principles, and regulatory compliance • Proven ability to meet sales, service, and customer experience targets • Must not be an unrehabilitated insolvent You will have access to: • Opportunities to build strong customer relationships within a dynamic POP environment • A challenging, fast-paced branch setting • Continuous learning and development aligned to your career path • Opportunities to make a meaningful impact as a brand ambassador within a local market ________________________________________You can be a match if you are: • Client-focused with a strong ethical mindset • Passionate about service excellence and problem-solving • Confident in needs-based selling and solution delivery • Agile, adaptable, and comfortable in a high-volume environment • A strong communicator with excellent interpersonal skills • Results-driven with strong planning and organisational skills • Detail-oriented with high compliance awareness • Able to work independently and collaboratively within a team ________________________________________ Apply now if you are ready to take the next step in your career as an FNB Points of Presence: Universal Advisor. We look forward to engaging with you! ________________________________________All appointments will be made in line with FirstRand Group’s Employment Equity Plan. The Bank supports the recruitment and advancement of individuals with disabilities. Candidates may disclose disability information on a voluntary basis. This information will be kept confidential unless required by law. • Connect with our customers by living up to our brand promise of how we can help you? at all times. • Converse with our customers in a way they fully understand and provide helpful solutions and products based on their needs. • Always conduct themselves in an ethical manner. • Adhere to the TCF (Treating Customer fairly) principles in all that you do. • Identify and sell/cross sell products aligned to customer needs. • Maximise channel optimisation opportunities identified aligned to customer needs. • Ensure activities support cost containment and reduction. • Optimise every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels. • Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions. • Fulfilling transactions above the benchmark set and providing an exceptional customer experience. • Demonstrate behaviour in support of the organisational values. • Takes accountability for own performance, personal and career development. • Improve knowledge and competencies by completing training specific for role as per eCareers. • Contribute to the overall effectiveness and success of the team. • Maintain an ability to adapt to ever changing business and customer needs. Job Details Application Closing Date 15/08/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Description Hello Future Universal Advisor Welcome to FNB, the home of the #changeables. We are a trusted partner, deeply invested in creating a better world by delivering innovative, integrated, and customer-centric financial solutions. As part of our FNB Points of Presence (POP) team, you will be surrounded by unique talent in an inclusive environment that values diversity and collaboration. This role focuses on delivering a seamless, exceptional customer experience within a branch environment while proactively identifying customer needs and providing appropriate banking solutions. As a Universal Advisor, you will be responsible for delivering compliant sales and service solutions to walk-in and existing customers in a high-volume service environment. You will ensure every interaction is value-driven, ethical, and aligned to FAIS, FICA, Treating Customers Fairly (TCF) principles, and FNB governance while actively promoting digital and self-service channels. Now’s the time to imagine your potential in a team where you can become the best version of yourself. Are you someone who can: • Engage customers in a positive and professional manner by being helpful • by living up to our brand promise of “How can we help you?” at all times • Understand customer needs to identify, sell, and cross-sell products aligned to customer needs and provide appropriate banking and financial solutions • Educate customers on the correct banking platforms suited to their needs to proactively migrate customers to digital, e-Channels, and self-service platforms • Fulfil transactions above set benchmarks while delivering exceptional service • Manage leads, referrals, and customer follow-ups within agreed turnaround times • Maintain accurate customer records and ensure compliance with FAIS, FICA, TCF, and internal governance • Always conduct yourself in an ethical and professional manner • Take accountability for personal performance, learning, and career development • Stay informed on product offerings, systems, and industry developments • Contribute to team success and adapt to changing customer and business needs Qualification & Experience Requirement • Minimum Qualification: Grade 12/ NQF Level 4 • Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS • 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services You will be an ideal candidate if you possess the following: • Strong understanding of FAIS, TCF principles, and regulatory compliance • Proven ability to meet sales, service, and customer experience targets • Must not be an unrehabilitated insolvent You will have access to: • Opportunities to build strong customer relationships within a dynamic POP environment • A challenging, fast-paced branch setting • Continuous learning and development aligned to your career path • Opportunities to make a meaningful impact as a brand ambassador within a local market ________________________________________You can be a match if you are: • Client-focused with a strong ethical mindset • Passionate about service excellence and problem-solving • Confident in needs-based selling and solution delivery • Agile, adaptable, and comfortable in a high-volume environment • A strong communicator with excellent interpersonal skills • Results-driven with strong planning and organisational skills • Detail-oriented with high compliance awareness • Able to work independently and collaboratively within a team ________________________________________ Apply now if you are ready to take the next step in your career as an FNB Points of Presence: Universal Advisor. We look forward to engaging with you! ________________________________________All appointments will be made in line with FirstRand Group’s Employment Equity Plan. The Bank supports the recruitment and advancement of individuals with disabilities. Candidates may disclose disability information on a voluntary basis. This information will be kept confidential unless required by law. • Connect with our customers by living up to our brand promise of how we can help you? at all times. • Converse with our customers in a way they fully understand and provide helpful solutions and products based on their needs. • Always conduct themselves in an ethical manner. • Adhere to the TCF (Treating Customer fairly) principles in all that you do. • Identify and sell/cross sell products aligned to customer needs. • Maximise channel optimisation opportunities identified aligned to customer needs. • Ensure activities support cost containment and reduction. • Optimise every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels. • Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions. • Fulfilling transactions above the benchmark set and providing an exceptional customer experience. • Demonstrate behaviour in support of the organisational values. • Takes accountability for own performance, personal and career development. • Improve knowledge and competencies by completing training specific for role as per eCareers. • Contribute to the overall effectiveness and success of the team. • Maintain an ability to adapt to ever changing business and customer needs. Job Details Application Closing Date 14/08/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Description Hello Future Community Advisor Welcome to FNB, the home of the #changeables. We are a trusted partner, deeply invested in creating a better world by delivering innovative, contextual, and customer‑centric financial solutions. As part of our FNB Points of Presence (POP) team, the Community Advisor plays a critical frontline role in delivering excellent service to customers ensuring they are served promptly, their needs are understood, and their requests are processed accurately and efficiently. This role contributes to business growth by driving exceptional customer experiences, growing the client base, and supporting sales and service delivery aligned to FNB’s standards. Now’s the time to imagine your potential in a role where service excellence, customer understanding, and operational effectiveness come together. Are you someone who can: • Serve customers promptly and professionally, ensuring their needs are fully understood • Deliver an excellent customer experience aligned to Balanced Scorecard service standards • Achieve net profit growth through effective sales and service support • Manage the migration of customers from traditional transactions to Self‑Service and digital channels • Grow the active customer account base to expand overall client engagement • Identify and maximise cross‑sell opportunities to strengthen customer relationships • Track, control, and influence sales activities to achieve predetermined sales targets • Track, control, and influence service activities to improve service efficiencies • Provide efficient administration through careful planning, accurate reporting, and timely information updates • Check and verify transactions daily to ensure new business applications are processed and closed within required timelines • Produce accurate and reliable sales and service statistics for management and decision‑making • Comply with governance, legislative, and audit requirements • Uphold FNB’s Golden Rules processes and procedures consistently • Take accountability for self‑development and continuously grow personal capability Qualification & Experience Requirement • Minimum Qualification: Grade 12/ NQF Level 4 • Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS • 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services You will be an ideal candidate if you possess the following: • Excellent communication and relationship‑building skills and an ability to engage diverse customer needs • Confidence in guiding customers toward digital and Self‑Service solutions • Ability to identify sales opportunities and support portfolio growth • High levels of accuracy, discipline, and adherence to process • Strong organising, planning, and time‑management capability • Commitment to delivering consistent, exceptional service You will have access to: • A customer‑facing role within the FNB Points of Presence network • Exposure to digital enablement, customer engagement, and frontline service practices • Ongoing learning and development aligned to service, sales, and operational excellence • A collaborative, supportive branch environment focused on customer delight You can be a match if you are: • Customer‑centric with a passion for delivering exceptional experiences • Motivated by achieving performance targets • Organised and detail‑driven with strong follow‑through • Ethical, compliant, and aligned to governance requirements • A strong team player who builds positive working relationships • Proactive in your learning and personal development Apply now if you are ready to take the next step in your career as an FNB Points of Presence: Community Advisor, delivering exceptional service, growing customer relationships, and contributing to sustainable business performance. All appointments will be made in line with FirstRand Group’s Employment Equity Plan. The Bank supports the recruitment and advancement of individuals with disabilities. Candidates may disclose disability information voluntarily; this information will be kept confidential unless required by law. • Achieve net profit growth for business • Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards • Manage the migration of accounts from transactional to Self Service • Manage the growth of active customer Account Base to increase client base • Maximise cross sell opportunities and strengthen client relationships • Track, control and influence sales activities with the specific aim to achieve previously determined sales targets. • Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information • Comply with governance in terms of legislative and audit requirements • Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines. • Track, control and influence sales and service activities with the specific aim to increase sales and service efficiencies • Compliance with procedures and processes contained in the Golden Rules. • Provide accurate and reliable sales and service statistics. • Manage own development to increase own competencies Job Details Application Closing Date 14/08/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Description Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process. Hello Future Branch Advisor Welcome to FNB , the home of the #changeables . We strive to be a trusted partner helping to create a better world by providing innovative, contextual, and integrated financial solutions.   As part of our team in FNB Points of Presence (POP) , you will be surrounded by unique talents, and an inclusive environment which value our differences and that lives up to the promise of being deeply invested.  As a Branch Advisor , you will be responsible for providing compliant, professional financial advice and to walk in and existing clients within a high-volume service branch environment. The role focuses on understanding client financial needs, offering appropriate product solutions, and ensuring ongoing client relationship management in line with FAIS, FICA legislation and Treating Customers Fairly (TCF) principles and FNB governance. Now’s the time to imagine your potential in a team where you can become the best version of yourself. Are you someone who can: Build and manage long-term client relationships to support retention and growth Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations. Educate customers to the correct Banking platform aligned with their needs. Connect with our customers by living up to our brand promise of “how can we help you?” at all times. Analyze customer data and provide appropriate financial advice and solutions aligned to client financial goals and in accordance with FAIS requirements Maintain accurate and complete client records and documentation Achieve individual and branch sales and service targets Conduct yourself in an ethical manner. Take accountability for your own performance, personal and career development. Show empathy to customers. Stay updated on industry trends and product knowledge.  Manage leads, referrals, and client follow-ups within agreed turnaround times Qualification & Experience Requirement    • minimum Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS • 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services You will be an ideal candidate if you possess the following: Strong understanding of FAIS, TCF, and client-centric advice principles   Proven ability to meet sales, service, and compliance targets You will have access to:   Opportunities to build relationships as part of a dynamic team. A challenging working environment  Personal and professional growth Opportunities to have an impact on a local market as a brand ambassador. You can be a match if you are:   Client-focused and have an ethical approach to advice Enjoy solving problems. Persuasive selling skills Agile and Flexible Strong communication and interpersonal skills Results-driven with strong planning and organization skills Attention to detail and high compliance awareness Ability to work independently and within a team Apply now if you are ready to take the next step in your career as an FNB Points of Presence: Branch Advisor , delivering exceptional service, growing customer relationships, and contributing to sustainable business performance All appointments will be made in line with FirstRand Group’s Employment Equity plan . The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.   Important Closing Date Note Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 13/08/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Description To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests Hello Future Community Advisor Welcome to FNB , the home of the #changeables . We are a trusted partner, deeply invested in creating a better world by delivering innovative, contextual, and customer‑centric financial solutions. As part of our FNB Points of Presence (POP) team, the Community Advisor plays a critical frontline role in delivering excellent service to customers ensuring they are served promptly, their needs are understood, and their requests are processed accurately and efficiently. This role contributes to business growth by driving exceptional customer experiences, growing the client base, and supporting sales and service delivery aligned to FNB’s standards. Now’s the time to imagine your potential in a role where service excellence, customer understanding, and operational effectiveness come together. Please note that this is a 12-Month Hourly Rate Contract (FNB Branch) Are you someone who can: • Serve customers promptly and professionally, ensuring their needs are fully understood • Deliver an excellent customer experience aligned to Balanced Scorecard service standards • Achieve net profit growth through effective sales and service support • Manage the migration of customers from traditional transactions to Self‑Service and digital channels • Grow the active customer account base to expand overall client engagement • Identify and maximise cross‑sell opportunities to strengthen customer relationships • Track, control, and influence sales activities to achieve predetermined sales targets • Track, control, and influence service activities to improve service efficiencies • Provide efficient administration through careful planning, accurate reporting, and timely information updates • Check and verify transactions daily to ensure new business applications are processed and closed within required timelines • Produce accurate and reliable sales and service statistics for management and decision‑making • Comply with governance, legislative, and audit requirements • Uphold FNB’s Golden Rules processes and procedures consistently • Take accountability for self‑development and continuously grow personal capability Qualification & Experience Requirement • Minimum Qualification: Grade 12/ NQF Level 4  • Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS • 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services You will be an ideal candidate if you possess the following: • Excellent communication and relationship‑building skills and an ability to engage diverse customer needs • Confidence in guiding customers toward digital and Self‑Service solutions • Ability to identify sales opportunities and support portfolio growth • High levels of accuracy, discipline, and adherence to process • Strong organising, planning, and time‑management capability • Commitment to delivering consistent, exceptional service You will have access to: • A customer‑facing role within the FNB Points of Presence network • Exposure to digital enablement, customer engagement, and frontline service practices • Ongoing learning and development aligned to service, sales, and operational excellence • A collaborative, supportive branch environment focused on customer delight You can be a match if you are: • Customer‑centric with a passion for delivering exceptional experiences • Motivated by achieving performance targets • Organised and detail‑driven with strong follow‑through • Ethical, compliant, and aligned to governance requirements • A strong team player who builds positive working relationships • Proactive in your learning and personal development Apply now if you are ready to take the next step in your career as an FNB Points of Presence: Community Advisor , delivering exceptional service, growing customer relationships, and contributing to sustainable business performance. All appointments will be made in line with FirstRand Group’s Employment Equity Plan . The Bank supports the recruitment and advancement of individuals with disabilities. Candidates may disclose disability information voluntarily; this information will be kept confidential unless required by law.   Important Closing Date Note Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 10/08/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Company Description At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises to stakeholders, while creating the lasting impact we seek. Harnessing the talent of 450,000+ people located across more than 150 countries and territories, our size and scale puts us in a unique position to help change the world for the better—by bringing together the services we provide, the societal investments we make, and the collaborations we advance through our ecosystems. Deloitte offers career opportunities across Internal Clients Services (ICS), Audit & Assurance (A&A), Tax & Legal (T&L) and our Consulting services business, which is made up of Strategy, Risk & Transactions Advisory (SR&T) and Technology & Transformation (T&T).  Are you ready to apply your knowledge and background to exciting new challenges? From learning to leadership, this is your chance to take your career to the next level. Job Description This is a pivotal leadership opportunity to drive the strategic vision and operational excellence of a transformative healthcare initiative. As the Programme & Operational Lead, you will translate ambitious strategic objectives into a compelling, executable implementation programme whilst maintaining accountability for day-to-day planning, coordination, and delivery. Working closely with the Steering Committee, you will shape the future of clinical data infrastructure and research capability across the region. Your Core Responsibilities You will lead the end-to-end delivery of this strategic programme, with particular focus on: • Translating strategic vision into a detailed, executable implementation roadmap with clear milestones and measurable outcomes • Driving centre recruitment and participation, developing compelling engagement materials and managing the onboarding process • Establishing and leading the development of a robust national clinical data platform that meets international standards • Navigating ethics and regulatory processes, ensuring full compliance with POPIA and institutional requirements • Designing and implementing quality monitoring and reporting systems that drive continuous improvement • Building a strong academic and research outputs framework to maximise the programme's impact • Identifying and securing strategic partnerships and additional funding to sustain and expand the initiative • Providing regular, transparent progress reporting to the Steering Committee and stakeholders   Building Data and Implementation Infrastructure You will establish the foundational systems and processes required for success, including: • Developing robust governance frameworks and managing contracting arrangements • Securing ethics approvals and establishing comprehensive data governance protocols aligned with POPIA requirements • Managing site recruitment and onboarding to ensure smooth integration into the programme • Designing and implementing clinical data systems that capture quality indicators and support evidence-based decision-making • Creating a research framework that enables collaboration and drives academic excellence • Fostering strategic collaborations that enhance programme reach and capability   Driving Standardisation, Accreditation and Regional Expansion You will position the programme for sustainable growth and regional leadership by: • Developing a comprehensive quality and accreditation programme, including standards, implementation pathways, and clinical guidelines • Creating and executing an expansion strategy to bring additional centres and neighbouring countries into the programme • Building a research and clinical trials platform with associated training models and local expertise development initiatives   Operational Planning and Delivery • Delivering a detailed 12-month implementation plan with clear timelines, defined responsibilities, and realistic milestones • Identifying immediate priorities and securing the resources required to achieve them • Developing comprehensive budgets for each phase and expansion activity   Centre Recruitment and Engagement • Finalising the priority centre list based on strategic criteria and programme objectives • Creating compelling centre engagement and onboarding materials that communicate the value proposition   Governance and Contracting • Clarifying role descriptions and reporting structures to ensure clarity and accountability • Participating actively in contracting and governance discussions with key partners • Confirming working arrangements and establishing an effective South African presence   Ethics and Data Governance • Reviewing and finalising ethics submissions (including Wits HREC) for the central database • Establishing comprehensive data governance protocols, POPIA compliance processes, and patient information frameworks   Data Platform Development • Defining the minimum dataset and quality indicators with appropriate numerators and denominators • Specifying technical requirements for OncoDB and REDCap integration into the central repository • Identifying data management needs and associated budget requirements   Academic Framework and Research Excellence • Developing a strategic publication and academic work plan that maximises the programme's research impact   Funding Strategy and Sustainability • Identifying and prioritising international and local funding opportunities aligned with programme objectives • Preparing a comprehensive funding strategy with a prioritised target list to ensure long-term sustainability You will work autonomously whilst maintaining close collaboration with the Steering Committee, demonstrating exceptional project management, stakeholder engagement, and strategic thinking throughout the 12-month contract period. Qualifications Minimum Qualifications • Master's degree in one of the following:• Public Health • Health Sciences • Medicine • Epidemiology • Health Informatics • Clinical Research • Healthcare Management • Business Administration (MBA) Preferred Qualification • PhD or equivalent advanced degree in a healthcare or research-related field. • Formal Project Management qualification (PMP, PRINCE2, MSP, etc.). Experience Requirements Senior Programme Leadership • 10+ years of progressive experience in healthcare, clinical research, public health, or health systems strengthening. • 5+ years leading large-scale, multi-stakeholder programmes or national initiatives. • Experience translating strategic objectives into operational implementation plans. Healthcare and Clinical Research Experience • Extensive experience working within: • Clinical healthcare environments • Academic medical centres • Research institutions • National healthcare programmes • Strong understanding of: • Clinical registries • Research governance • Ethics approval processes • Data management systems Additional Information Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive.  Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements. Be careful of Recruitment Scams: Fraudsters or employment scammers often pose as legitimate recruiters, employers, recruitment consultants or job placement firms, advertising false job opportunities through email, text messages and WhatsApp messages. They aim to cheat jobseekers out of money or to steal personal information.   To help you look out for potential recruitment scams, here are some Red Flags: • Upfront Payment Requests: Deloitte will never ask for any upfront payment for background checks, job training, or supplies. • Requests for Personal Information: Be wary if you are asked for sensitive personal information, especially early in the recruitment process and without a clear need for it. Fraudulent links or contractual documents may require the provision of sensitive personal data or copy documents (e.g., government issued numbers or identity documents, passports or passport numbers, bank account statements or numbers, parent’s data) that may be used for identity fraud. Do not provide or send any of these documents or data. Please note we will never ask for photographs at any stage of the recruitment process. • Unprofessional Communication: Scammers may communicate in an unprofessional manner. Their messages may be filled with poor grammar and spelling errors. The look and feel may not be consistent with the Deloitte corporate brand.   If you're unsure, make direct contact with Deloitte using our official contact details. Be careful not to use any contact details provided in the suspicious job advertisement or email. At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We are committed to employment equity and building a diverse and inclusive workplace across the African continent. Our recruitment processes are aligned with our Employment Equity Plan and the principles of the Employment Equity Act. Preference may be given to candidates from designated groups. We actively support the inclusion of people with disabilities and embrace neurodiversity in the workplace. We recognise and value the unique strengths that neurodivergent individuals bring, and we are committed to creating an environment where everyone can thrive. If you require reasonable accommodations in relation to your disability and neurodiverse needs during the recruitment process, please let us know. We are happy to make adjustments to suit your individual needs.

Company Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you. Job Description To sell Insurance products through campaigns, delivering high quality customer interactions and building loyalty. Convert leads effectively and contribute to achieving sales targets while ensuring compliance and an exceptional client experience. Qualifications • Completed Matric • NQF 5 FAIS Qualification • RE5 • FAIS Credits Experience • Minimum of 3 years' experience in personal lines short-term insurance sales, with a strong focus on both inbound and outbound sales of motor and household insurance products. • 1 to 2 years' experience within an contact centre sales environment. • Demonstrated track record of achieving and exceeding sales targets, converting leads into successful sales, and maintaining high conversion rates. • Proven ability to adhere to compliance and regulatory requirements while delivering exceptional customer service. • Experience in managing customer interactions across multiple channels and building strong client relationships Behavioural Competencies • Checking Things • Developing Expertise • Documenting Facts • Embracing Change • Examining Information Technical Competencies • Application & Submission Verification (Business Banking) • Business Administration Skills • Financial Acumen • Financial and Accounting Control • Financial Management (Financial)

We are a staffing agency recruiting on behalf of a fast-growing, family-owned roofing company based in Raleigh, North Carolina. Built on a philosophy of honesty, education, and exceptional customer service, the company is looking for a proactive Virtual Operations & Customer Success Coordinator to become the operational backbone of the business. As the first point of contact for homeowners, you will play a vital role in creating an outstanding customer experience while supporting the day-to-day operations of a growing business. From responding to customer enquiries and scheduling inspections to maintaining accurate CRM records, coordinating projects, and supporting marketing initiatives, you'll ensure every customer journey runs smoothly from first contact through project completion. This is an excellent opportunity for someone who enjoys taking ownership, thrives in a fast-paced environment, and wants to grow into a future Operations Manager as the business continues to expand. Key Responsibilities CUSTOMER COMMUNICATION & LEAD COORDINATION Serve as the first point of contact for homeowners via phone, email, and text Respond professionally to customer enquiries while delivering exceptional customer service Qualify incoming leads and gather relevant information Schedule roof inspections and appointments Follow up with prospective customers and maintain consistent communication Ensure every customer interaction is accurately documented within the CRM OPERATIONS & PROJECT COORDINATION Maintain accurate CRM records and digital customer files Prepare and track permits and project documentation Coordinate inspections, warranties, and administrative workflows Support vendor coordination and day-to-day operational activities Assist with reporting and operational tracking Help improve internal processes and maintain organised documentation ADMINISTRATIVE SUPPORT Manage calendars and scheduling Coordinate customer communications throughout the project lifecycle Maintain organised digital records Assist with invoicing and general administrative tasks Support business operations with reporting and documentation MARKETING & COMMUNICATIONS SUPPORT Assist with email marketing campaigns Monitor online reviews and Google Business Profile Help create and schedule social media content Support blog content, customer emails, and project photo organisation Assist with general marketing initiatives as the business grows Required Qualifications 2+ years of experience in Customer Service, Operations, Administration, Project Coordination, Executive Assistance, or Virtual Assistance Excellent written and spoken English Strong customer service and telephone communication skills Experience using CRM systems Proficiency with Google Workspace Excellent organisational skills and exceptional attention to detail Ability to manage multiple priorities in a fast-paced environment Comfortable working independently while following established processes Reliable home office setup with stable high-speed internet Available to work during U.S. Eastern Standard Time (EST) business hours Preferred Qualifications Previous experience within construction, roofing, property management, facilities management, or other home-service industries Experience supporting owner-led or small businesses AI tools and social media experience Email marketing platform experience Experience coordinating projects, permits, scheduling, or field service operations Spanish language skills are advantageous but not essential What We're Looking For We're looking for someone who naturally takes ownership and enjoys building organised systems that help a business run efficiently. The ideal person is: Highly organised and dependable Calm, professional, and confident communicating with customers Proactive and able to solve problems independently Detail-oriented with strong follow-through Comfortable juggling multiple priorities without sacrificing quality Passionate about creating exceptional customer experiences Excited to grow alongside a small, ambitious business Growth Opportunity This position offers the opportunity to work directly with the business owner while helping build scalable operational systems from the ground up. As the company grows, you'll have the opportunity to take on greater responsibility, lead operational improvements, and develop into a long-term Operations Manager. We are a staffing agency recruiting on behalf of a fast-growing, family-owned roofing company based in Raleigh, North Carolina. Built on a philosophy of honesty, education, and exceptional customer service, the company is looking for a proactive Virtual Operations & Customer Success Coordinator to become the operational backbone of the business. As the first point of contact for homeowners, you will play a vital role in creating an outstanding customer experience while supporting the day-to-day operations of a growing business. From responding to customer enquiries and scheduling inspections to maintaining accurate CRM records, coordinating projects, and supporting marketing initiatives, you'll ensure every customer journey runs smoothly from first contact through project completion. This is an excellent opportunity for someone who enjoys taking ownership, thrives in a fast-paced environment, and wants to grow into a future Operations Manager as the business continues to expand. Key Responsibilities CUSTOMER COMMUNICATION & LEAD COORDINATION • Serve as the first point of contact for homeowners via phone, email, and text • Respond professionally to customer enquiries while delivering exceptional customer service • Qualify incoming leads and gather relevant information • Schedule roof inspections and appointments • Follow up with prospective customers and maintain consistent communication • Ensure every customer interaction is accurately documented within the CRM OPERATIONS & PROJECT COORDINATION • Maintain accurate CRM records and digital customer files • Prepare and track permits and project documentation • Coordinate inspections, warranties, and administrative workflows • Support vendor coordination and day-to-day operational activities • Assist with reporting and operational tracking • Help improve internal processes and maintain organised documentation ADMINISTRATIVE SUPPORT • Manage calendars and scheduling • Coordinate customer communications throughout the project lifecycle • Maintain organised digital records • Assist with invoicing and general administrative tasks • Support business operations with reporting and documentation MARKETING & COMMUNICATIONS SUPPORT • Assist with email marketing campaigns • Monitor online reviews and Google Business Profile • Help create and schedule social media content • Support blog content, customer emails, and project photo organisation • Assist with general marketing initiatives as the business grows Required Qualifications • 2+ years of experience in Customer Service, Operations, Administration, Project Coordination, Executive Assistance, or Virtual Assistance • Excellent written and spoken English • Strong customer service and telephone communication skills • Experience using CRM systems • Proficiency with Google Workspace • Excellent organisational skills and exceptional attention to detail • Ability to manage multiple priorities in a fast-paced environment • Comfortable working independently while following established processes • Reliable home office setup with stable high-speed internet • Available to work during U.S. Eastern Standard Time (EST) business hours Preferred Qualifications • Previous experience within construction, roofing, property management, facilities management, or other home-service industries • Experience supporting owner-led or small businesses • AI tools and social media experience • Email marketing platform experience • Experience coordinating projects, permits, scheduling, or field service operations • Spanish language skills are advantageous but not essential What We're Looking For We're looking for someone who naturally takes ownership and enjoys building organised systems that help a business run efficiently. The ideal person is: • Highly organised and dependable • Calm, professional, and confident communicating with customers • Proactive and able to solve problems independently • Detail-oriented with strong follow-through • Comfortable juggling multiple priorities without sacrificing quality • Passionate about creating exceptional customer experiences • Excited to grow alongside a small, ambitious business Growth Opportunity This position offers the opportunity to work directly with the business owner while helping build scalable operational systems from the ground up. As the company grows, you'll have the opportunity to take on greater responsibility, lead operational improvements, and develop into a long-term Operations Manager. Additional information Why Join Assist World? ✔ 100% REMOTE ✔ $50 Birthday Bonus ✔ $200 Testimonial Bonus ✔ NO TRACKER. NO PROBLEM.

We are a staffing agency recruiting on behalf of a U.S.-based communications consultancy that partners with mission-driven nonprofit organizations. Our client is seeking a highly organized, proactive Executive Assistant & Operations Coordinator to become a trusted partner in the day-to-day running of the business. This is more than a traditional administrative role. You'll work closely with the founder to build systems, improve processes, and ensure the business operates efficiently behind the scenes. The ideal candidate is someone who enjoys creating order from complexity, takes ownership of their work, and can confidently represent the business with professionalism and discretion. As the consultancy continues to grow, this role offers the opportunity to take on increasing responsibility and become an integral part of the leadership team. Key Responsibilities Executive Support • Manage the founder's calendar, appointments, and meeting scheduling • Organize and prioritize inbox communications, responding or drafting replies where appropriate • Coordinate domestic and international travel arrangements • Prepare agendas, meeting notes, and follow up on action items • Handle confidential business information with professionalism and discretion Operations & Systems • Develop, document, and improve internal systems and workflows • Create and maintain standard operating procedures (SOPs) • Organize digital files, business documentation, and operational resources • Identify opportunities to improve efficiency through automation and process improvements • Support project coordination to ensure deadlines and deliverables remain on track Financial Administration • Organize receipts and expense documentation • Maintain accurate financial records and upload receipts into QuickBooks • Assist with invoice management and general bookkeeping administration • Coordinate with external accountants or financial professionals when required Client & Project Coordination • Act as a professional first point of contact for clients and partners • Draft, proofread, and organize client communications • Coordinate meetings, project timelines, and follow-up activities • Maintain accurate project records and ensure outstanding tasks are completed Required Qualifications • Previous experience supporting executives, founders, or senior leadership • Excellent written and verbal English communication skills • Strong organizational and project management abilities • Experience using Google Workspace and Microsoft Office • Experience with QuickBooks or similar bookkeeping software • Ability to manage multiple priorities with exceptional attention to detail • Comfortable working independently in a remote environment Preferred Qualifications • Experience working within consulting, professional services, nonprofit organizations, or communications agencies • Experience building business processes and operational systems • Familiarity with project management platforms such as Asana, ClickUp, Monday.com, or similar • Experience supporting growing entrepreneurial businesses • Interest in continuous improvement and operational excellence What We're Looking For • A highly organized professional who enjoys building systems and creating structure • Someone with excellent emotional intelligence and exceptional communication skills • A proactive individual who anticipates needs rather than waiting for direction • A dependable, trustworthy professional who takes ownership of their responsibilities • Someone who enjoys supporting mission-driven organizations and contributing to meaningful work • An adaptable team player who is excited to grow alongside an expanding consultancy Growth Opportunity This role is designed for someone looking to become a long-term strategic partner rather than simply providing administrative support. As the consultancy grows, there will be opportunities to take on greater responsibility across operations, project management, client coordination, and business strategy, making a lasting impact on the organization's continued success. Additional information Why Join Assist World? 100% REMOTE $50 birthday bonus $200 testimonial bonus NO TRACKER. NO PROBLEM

Join a Fast-Growing International Healthcare Technology Company We are looking for an experienced and highly organised Executive Assistant to support our clients CEO in a fast-paced, international healthcare technology business operating across 13 countries. This is an exciting opportunity to work closely with a founder and executive team who are transforming healthcare delivery globally. This role will initially be 20 hours per week, with the potential to increase to 40 hours per week as the business and workload grow. About the Role As the Executive Assistant to the CEO, you will play a key role in keeping a busy executive organised, proactive and focused. You'll be managing complex calendars, international travel, executive communications and helping ensure priorities move forward without delay. The ideal candidate is someone who thrives in a dynamic environment, enjoys solving problems and isn't afraid to ask questions, challenge where appropriate and think ahead. Key Responsibilities ● Manage a complex international diary across multiple time zones. ● Coordinate extensive international travel, including flights, accommodation, visas and itineraries. ● Manage and prioritise email correspondence on behalf of the CEO. ● Draft and respond to professional communications with investors, clients, senior executives and government stakeholders. ● Coordinate meetings and ensure follow-up actions are completed. ● Track approvals, deadlines and outstanding tasks to prevent bottlenecks. ● Support with event coordination and executive administration. ● Produce reports, documents and presentations as required. ● Continuously identify ways to improve executive productivity and internal processes. Additional information Why Join Assist World? 100% REMOTE $50 birthday bonus $200 testimonial bonus NO TRACKER. NO PROBLEM

It's fun to work in a company where people truly BELIEVE in what they're doing! Pick n Pay is embarking on an exciting new chapter in retail, driven by our Fresh strategy—a bold commitment to elevating quality, innovation, and customer experience across our fresh food offering. Central to this transformation is our partnership with Prue Leith, renowned chef, author, and culinary thought leader. Together, we are redefining what “fresh” means for our customers, combining Pick n Pay’s trusted retail presence with Prue Leith’s expertise in food excellence. As part of this journey, the Bakery Manager will play a pivotal part in bringing the Fresh strategy to life—ensuring that every product, process, and customer interaction reflects the highest standards of taste, sustainability, and innovation. This is a unique opportunity to contribute to a partnership that is reshaping the future of food retail in South Africa. Minimum requirements Matric/ Grade 12 NQF 3 Bakery qualification 2- 4 years' experience as a Baker / Bakery Supervisor/ Manager Competencies Achieving results through others Plan, organize and follow up on activities and plans Adhere to standards and policies Customer Orientation Communication skills – clearly conveying message and actively listening Business mindedness Bakery Skills Production Planning Key responsibilities Merchandising Management Conducts regular quality checks on merchandise Executes plano guide 100% Handles product as per SOP Ensures products are produced according to recipe specifications Ensures department is ready for trade by store opening time Identifies fast selling lines within store, and implications on margin and sales opportunities Ensures sufficient product available for customer demand Ensures compliance to hygiene, housekeeping and safe working standards Monitors the implementation of all promotional activities Back up areas are kept clean and clear Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum Food Safety & Hygiene Ensures that hygiene and housekeeping standards are maintained Ensures stock rotation Monitors the adherence to food safety and health and safety standards are maintained Manages Non-Conformances via effective corrective action Implements cleaning schedules and checks effective cleaning and sanitation Recording of Food Safety Daily Checklist Customer Services Management Responds to customer requests Answers queries on out of stock - assists with replacement products, explains time to next delivery and issues which may be affecting stock availability Ensures department standards are maintained, equipment is manned and in working order Staff Management Communicates critical information to staff Set targets and activities – priorities, delegates and communicates Handles procedural, policy and legislative noncompliance Attends monthly regional meetings - take information back to staff - responds to queries on turnover/waste Checks and amends Kronos scheduling Coaches staff Administration Ensures that all equipment is properly maintained in effective working order Ensures that general maintenance standards are met Monitors waste, and ensures procedures are adhered to Monitors turnover and identifies opportunities for increasing turnover and identifies and issues or barriers to achieving budgets. Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer Systems Gap scanning out of stocks Identifies, counts, and records out of stocks & over stocks Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning Processes IDTs via SAP Actions reduced to clear on SAP as per SOP Checks for electronic communications regularly during the working day Processes waste Ensure PID’s are counted correctly as per the National P & L schedule. Closing date: Monday 10th August 2026 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Discover who we are

It's fun to work in a company where people truly BELIEVE in what they're doing! The Operations Expense Clerk plays an important role in supporting both store and support office operations by managing purchase orders, overseeing the vehicle fleet, coordinating CAPEX approvals, and ensuring stores are equipped with essential security resources. This position requires strong organizational skills, attention to detail, and the ability to work across multiple departments to ensure smooth operational processes Minimum requirements Grade 12 / Matric   Diploma or certificate in finance, business administration of related field preferred 2–3 years’ experience in operations, procurement, or expense management Excellent organizational and multitasking abilities Proficiency in MS Office (Excel, Word, Outlook) Competencies Problem-solving and analytical thinking Ability to work under pressure and meet deadlines Ability to work through constant interruptions Integrity and accountability in financial and operational processes Customer service orientation with internal stakeholders Strong knowledge of SAP, Onkey and CAPEX processes Strong communication skills and ability to work with cross-functional teams Attention to detail and commitment to accuracy Key Responsibilities Purchase Order Management Process and manage purchase orders for store and support office requirements (both ad hoc orders and monthly contract purchase orders). Ensure compliance with procurement policies and accurate record-keeping. Liaise with suppliers and internal stakeholders to track and resolve order queries. Review the open orders for the region and follow up on old orders that have not been actioned. Respond promptly to work order requests to minimize downtime related to equipment breakdowns Fleet Management Oversee the company’s vehicle fleet, including licensing, maintenance schedules, and insurance compliance. Order vehicles and fuel cards. Distribute and manage traffic fines for fleet. Maintain accurate fleet records and ensure adherence to safety standards. Follow up on repair quotes to ensure that damaged vehicles are repaired. Assist with reporting on fuel card usage, maintenance history, and vehicle movements. Follow up on accident reports for motor vehicle accidents; follow through from the point of the accident being reported up to having the vehicle repaired. CAPEX Administration Prepare and submit CAPEX approval applications in line with company policies. Track and report on approved CAPEX projects to ensure timely execution. Follow up on outstanding approvals/signatures for other capex requisitions and follow up on purchase orders for approved other capex requisitions. Track other capex requisitions to ensure that orders requisitioned are issued to the region from store development and issued to the vendor from the region. Create temporary R&M orders when asked because it requires an immediate order to be issued. Follow up on the BAN numbers for these temporary R&M orders to ensure that the costs do not remain in R&M. Consumable /Security Essentials Supply Coordinate the procurement and distribution of security essentials to stores. Ensure stores are adequately equipped to meet safety and compliance standards. Work closely with the security team to identify needs and manage stock levels. Similarly, manage the stock for consumables like cheese wires that are supplied centrally. Closing date: Wednesday 12th August 2026 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Discover who we are

Job Description To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process. Hello Future Universal Advisor Welcome to FNB , the home of the #changeables . We are a trusted partner, deeply invested in creating a better world by delivering innovative, integrated, and customer-centric financial solutions. As part of our FNB Points of Presence (POP) team, you will be surrounded by unique talent in an inclusive environment that values diversity and collaboration. This role focuses on delivering a seamless, exceptional customer experience within a branch environment while proactively identifying customer needs and providing appropriate banking solutions. As a Universal Advisor , you will be responsible for delivering compliant sales and service solutions to walk-in and existing customers in a high-volume service environment. You will ensure every interaction is value-driven, ethical, and aligned to FAIS, FICA, Treating Customers Fairly (TCF) principles, and FNB governance while actively promoting digital and self-service channels. Now’s the time to imagine your potential in a team where you can become the best version of yourself. Are you someone who can: • Engage customers in a positive and professional manner by being helpful • by living up to our brand promise of “How can we help you?” at all times • Understand customer needs to identify, sell, and cross-sell products aligned to customer needs and provide appropriate banking and financial solutions • Educate customers on the correct banking platforms suited to their needs to proactively migrate customers to digital, e-Channels, and self-service platforms • Fulfil transactions above set benchmarks while delivering exceptional service • Manage leads, referrals, and customer follow-ups within agreed turnaround times • Maintain accurate customer records and ensure compliance with FAIS, FICA, TCF, and internal governance • Always conduct yourself in an ethical and professional manner • Take accountability for personal performance, learning, and career development • Stay informed on product offerings, systems, and industry developments • Contribute to team success and adapt to changing customer and business needs Qualification & Experience Requirement • Minimum Qualification: Grade 12/ NQF Level 4  • Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS • 1–3 years of experienc e in customer‑facing environments, service delivery, or client support within financial services You will be an ideal candidate if you possess the following: • Strong understanding of FAIS, TCF principles, and regulatory compliance • Proven ability to meet sales, service, and customer experience targets • Must not be an unrehabilitated insolvent You will have access to: • Opportunities to build strong customer relationships within a dynamic POP environment • A challenging, fast-paced branch setting • Continuous learning and development aligned to your career path • Opportunities to make a meaningful impact as a brand ambassador within a local market You can be a match if you are: • Client-focused with a strong ethical mindset • Passionate about service excellence and problem-solving • Confident in needs-based selling and solution delivery • Agile, adaptable, and comfortable in a high-volume environment • A strong communicator with excellent interpersonal skills • Results-driven with strong planning and organisational skills • Detail-oriented with high compliance awareness • Able to work independently and collaboratively within a team Apply now if you are ready to take the next step in your career as an FNB Points of Presence: Universal Advisor . We look forward to engaging with you! All appointments will be made in line with FirstRand Group’s Employment Equity Plan . The Bank supports the recruitment and advancement of individuals with disabilities. Candidates may disclose disability information on a voluntary basis. This information will be kept confidential unless required by law.   Important Closing Date Note Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 12/08/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Description To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests Hello Future Community Advisor Welcome to FNB , the home of the #changeables . We are a trusted partner, deeply invested in creating a better world by delivering innovative, contextual, and customer‑centric financial solutions. As part of our FNB Points of Presence (POP) team, the Community Advisor plays a critical frontline role in delivering excellent service to customers ensuring they are served promptly, their needs are understood, and their requests are processed accurately and efficiently. This role contributes to business growth by driving exceptional customer experiences, growing the client base, and supporting sales and service delivery aligned to FNB’s standards. Now’s the time to imagine your potential in a role where service excellence, customer understanding, and operational effectiveness come together. Are you someone who can: • Serve customers promptly and professionally, ensuring their needs are fully understood • Deliver an excellent customer experience aligned to Balanced Scorecard service standards • Achieve net profit growth through effective sales and service support • Manage the migration of customers from traditional transactions to Self‑Service and digital channels • Grow the active customer account base to expand overall client engagement • Identify and maximise cross‑sell opportunities to strengthen customer relationships • Track, control, and influence sales activities to achieve predetermined sales targets • Track, control, and influence service activities to improve service efficiencies • Provide efficient administration through careful planning, accurate reporting, and timely information updates • Check and verify transactions daily to ensure new business applications are processed and closed within required timelines • Produce accurate and reliable sales and service statistics for management and decision‑making • Comply with governance, legislative, and audit requirements • Uphold FNB’s Golden Rules processes and procedures consistently • Take accountability for self‑development and continuously grow personal capability Qualification & Experience Requirement • Minimum Qualification: Grade 12/ NQF Level 4  • Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS • 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services You will be an ideal candidate if you possess the following: • Excellent communication and relationship‑building skills and an ability to engage diverse customer needs • Confidence in guiding customers toward digital and Self‑Service solutions • Ability to identify sales opportunities and support portfolio growth • High levels of accuracy, discipline, and adherence to process • Strong organising, planning, and time‑management capability • Commitment to delivering consistent, exceptional service You will have access to: • A customer‑facing role within the FNB Points of Presence network • Exposure to digital enablement, customer engagement, and frontline service practices • Ongoing learning and development aligned to service, sales, and operational excellence • A collaborative, supportive branch environment focused on customer delight You can be a match if you are: • Customer‑centric with a passion for delivering exceptional experiences • Motivated by achieving performance targets • Organised and detail‑driven with strong follow‑through • Ethical, compliant, and aligned to governance requirements • A strong team player who builds positive working relationships • Proactive in your learning and personal development Apply now if you are ready to take the next step in your career as an FNB Points of Presence: Community Advisor , delivering exceptional service, growing customer relationships, and contributing to sustainable business performance. All appointments will be made in line with FirstRand Group’s Employment Equity Plan . The Bank supports the recruitment and advancement of individuals with disabilities. Candidates may disclose disability information voluntarily; this information will be kept confidential unless required by law.   Important Closing Date Note Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 12/08/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Description Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process. Hello Future Branch Advisor Welcome to FNB , the home of the #changeables . We strive to be a trusted partner helping to create a better world by providing innovative, contextual, and integrated financial solutions.   As part of our team in FNB Points of Presence (POP) , you will be surrounded by unique talents, and an inclusive environment which value our differences and that lives up to the promise of being deeply invested. As a Branch Advisor , you will be responsible for providing compliant, professional financial advice and to walk in and existing clients within a high-volume service branch environment. The role focuses on understanding client financial needs, offering appropriate product solutions, and ensuring ongoing client relationship management in line with FAIS, FICA legislation and Treating Customers Fairly (TCF) principles and FNB governance. Now’s the time to imagine your potential in a team where you can become the best version of yourself. Are you someone who can: • Build and manage long-term client relationships to support retention and growth • Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations. • Educate customers to the correct Banking platform aligned with their needs. • Connect with our customers by living up to our brand promise of “how can we help you?” at all times. • Analyze customer data and provide appropriate financial advice and solutions aligned to client financial goals and in accordance with FAIS requirements • Maintain accurate and complete client records and documentation • Achieve individual and branch sales and service targets • Conduct yourself in an ethical manner. • Take accountability for your own performance, personal and career development. • Show empathy to customers. • Stay updated on industry trends and product knowledge. • Manage leads, referrals, and client follow-ups within agreed turnaround times Qualification & Experience Requirement • Minimum Qualification: Grade 12/ NQF Level 4   • Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration,  Customer Service, or related fields recognized by FAIS • 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services You will be an ideal candidate if you possess the following: • Strong understanding of FAIS, TCF, and client-centric advice principles  • Proven ability to meet sales, service, and compliance targets You will have access to: • Opportunities to build relationships as part of a dynamic team. • A challenging working environment • Personal and professional growth • Opportunities to have an impact on a local market as a brand ambassador. You can be a match if you are: • Client-focused and have an ethical approach to advice • Enjoy solving problems. • Persuasive selling skills • Agile and Flexible • Strong communication and interpersonal skills • Results-driven with strong planning and organization skills • Attention to detail and high compliance awareness • Ability to work independently and within a team Apply now if you are ready to take the next step in your career as an FNB Points of Presence: Branch Advisor , delivering exceptional service, growing customer relationships, and contributing to sustainable business performance All appointments will be made in line with FirstRand Group’s Employment Equity plan . The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.     Important Closing Date Note Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 12/08/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Description To implement and manage operational policies, procedures, risk and compliance processes for a branch environment to mitigate risk and improve operational efficiencies while ensuring excellent customer experiences and satisfaction Hello Future Branch Administrator Welcome to FNB , the home of the #changeables . We are a trusted partner, deeply invested in creating a better world by delivering innovative, integrated, and customer- centric financial solutions. As part of our FNB Points of Presence (POP) team, the Branch Administrator plays a key role in ensuring the efficient and compliant operation of the branch. This role focuses on implementing and managing operational policies, procedures, risk, and compliance processes to mitigate risk, improve operational efficiencies, and support the delivery of excellent customer experiences. The Branch Administrator works closely with branch leadership and teams to drive operational discipline, effective cost management, and high-quality administrative support in a dynamic branch environment. Now’s the time to imagine your potential in a role where your attention to detail and operational expertise make a real difference. Are you someone who can: • Implement and manage branch operational policies, procedures, and compliance processes to mitigate risk • Support the delivery of excellent customer experiences by enabling efficient branch operations and resolve customer queries efficiently and within agreed turnaround times • Manage branch costs and expenses within approved budgets to achieve cost efficiencies • Deliver exceptional service by providing proactive, innovative, and appropriate solutions and continuous improvement to enhance innovation, efficiencies, and competencies within the branch • Maintain efficient electronic tracking and monitoring processes for administrative activities and timelines • Ensure accurate recordkeeping and documentation in line with governance standards • Provide accurate and reliable business information to support informed decision making by analysing trends and data to identify opportunities for improved operational efficiency • Plan and manage team performance to support branch objectives and service standards Support skills development, employment equity, and talent initiatives to build a capable and engaged team Qualification & Experience Requirement • Minimum Qualification: Grade 12/ NQF Level 4  • Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields • 1–3 years of experience in administrative experience within a branch administration, operations, or compliance environment You will be an ideal candidate if you possess the following: • Strong understanding of operational risk, policies, and governance requirements • Strong organisational skills with a high attention to detail • Proven ability to manage budgets, track expenses, and improve operational efficiencies • Experience working with business intelligence, reporting, or operational data You will have access to: • Opportunities to contribute to operational excellence within a Points of Presence environment • A structured, governance driven branch setting • Continuous learning and development opportunities aligned to your role • The opportunity to positively impact customer satisfaction and branch performance You can be a match if you are: • Detail driven with a strong compliance and risk mindset • Customer focused and service oriented • Organised and able to manage multiple priorities effectively • Analytical with the ability to interpret data and trends and proactive in finding solutions with an innovative approach • A collaborative team player who works well with branch stakeholders • Committed to continuous improvement and personal development Apply now if you are ready to take the next step in your career as an FNB Points of Presence: Branch Administrator , supporting branch efficiency, compliance, and customer excellence. All appointments will be made in line with FirstRand Group’s Employment Equity Plan . The Bank supports the recruitment and advancement of individuals with disabilities. Candidates may disclose disability information on a voluntary basis. This information will be kept confidential unless required by law.   Important Closing Date Note Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 10/08/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Description To deliver an exceptional and efficient customer experience by proactively understanding customer needs, providing tailored product solutions, and directing customers to the most suitable service channels (including eChannels and self-service). Ensure all interactions align with established policies, processes, and service standards. Hello Future FNB Community Advisor DHA Welcome to FNB , the home of the #changeables . We strive to be a trusted partner helping to create a better world by providing an innovative, contextual, and integrated financial solutions. As part of our team in FNB Points of Presence (POP) , you will be surrounded by unique talents, and an inclusive environment which value our differences and that lives up to the promise of being deeply invested. Now’s the time to imagine your potential in a team where you can become the best version of yourself. Please note that this is a 12-Month Hourly Rate Contract (Department of Home Affairs Initiative) Are you someone who can: • Build and maintain strong relationships with clients. • Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations. • Effectively communicate with clients and have the ability to explain processes and requirements in a simple manner. • Ensure compliance with rules and processes and has attention to detail. • Educate customers to the correct Banking platform aligned with their needs. Connect with our customers by living up to our brand promise of “how can we help you?” at all times. • Analyse customer data and recommend tailored solutions. • Achieve sales results by providing contextual and integrated financial solutions to customers. • Conduct yourself in an ethical manner. • Takes accountability for own performance, personal and career development. • Show empathy with customers. • Stay updated on industry trends and product knowledge. • Maximize channel optimisation opportunities identified aligned to customer needs   • Ensure activities support cost containment and reduction • Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions • Fulfilling transactions above the benchmark set and providing an exceptional customer experience Qualification & Experience Requirement • Minimum Qualification: Grade 12/ NQF Level 4   • Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS • 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services You will be an ideal candidate if you possess the following: • Excellent communication and relationship‑building skills and an ability to engage diverse customer needs • Confidence in guiding customers toward digital and Self‑Service solutions • Ability to identify sales opportunities and support portfolio growth • High levels of accuracy, discipline, and adherence to process • Strong organising, planning, and time‑management capability • Commitment to delivering consistent, exceptional service You will have access to: • Opportunities to build relationships as part of a dynamic team. • A challenging working environment • Personal and professional growth • Opportunities to have an impact in a local market as a brand ambassador. You can be a match if you are: • Customer Centric. • Enjoy solving problems. • Persuasive selling skills • Able to understand rules in a regulated environment. • Agile and Flexible • Strong communication and interpersonal skills • Have a results-driven attitude with a passion for exceeding targets. • Have excellent Organisational skills and attention to detail. Apply now if you are interested in taking the next step. We look forward to engaging with you! All appointments will be made in line with FirstRand Group’s Employment Equity plan . The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfil this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.   Important Closing Date Note Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 12/08/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Description To deliver an exceptional and efficient customer experience by proactively understanding customer needs, providing tailored product solutions, and directing customers to the most suitable service channels (including eChannels and self-service). Ensure all interactions align with established policies, processes, and service standards. Hello Future FNB Community Advisor DHA Welcome to FNB , the home of the #changeables . We strive to be a trusted partner helping to create a better world by providing an innovative, contextual, and integrated financial solutions. As part of our team in FNB Points of Presence (POP) , you will be surrounded by unique talents, and an inclusive environment which value our differences and that lives up to the promise of being deeply invested. Now’s the time to imagine your potential in a team where you can become the best version of yourself. Please note that this is a 12-Month Hourly Rate Contract (Department of Home Affairs Initiative) Are you someone who can: • Build and maintain strong relationships with clients. • Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations. • Effectively communicate with clients and have the ability to explain processes and requirements in a simple manner. • Ensure compliance with rules and processes and has attention to detail. • Educate customers to the correct Banking platform aligned with their needs. Connect with our customers by living up to our brand promise of “how can we help you?” at all times. • Analyse customer data and recommend tailored solutions. • Achieve sales results by providing contextual and integrated financial solutions to customers. • Conduct yourself in an ethical manner. • Takes accountability for own performance, personal and career development. • Show empathy with customers. • Stay updated on industry trends and product knowledge. • Maximize channel optimisation opportunities identified aligned to customer needs   • Ensure activities support cost containment and reduction • Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions • Fulfilling transactions above the benchmark set and providing an exceptional customer experience Qualification & Experience Requirement • Minimum Qualification: Grade 12/ NQF Level 4   • Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS • 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services You will be an ideal candidate if you possess the following: • Excellent communication and relationship‑building skills and an ability to engage diverse customer needs • Confidence in guiding customers toward digital and Self‑Service solutions • Ability to identify sales opportunities and support portfolio growth • High levels of accuracy, discipline, and adherence to process • Strong organising, planning, and time‑management capability • Commitment to delivering consistent, exceptional service You will have access to: • Opportunities to build relationships as part of a dynamic team. • A challenging working environment • Personal and professional growth • Opportunities to have an impact in a local market as a brand ambassador. You can be a match if you are: • Customer Centric. • Enjoy solving problems. • Persuasive selling skills • Able to understand rules in a regulated environment. • Agile and Flexible • Strong communication and interpersonal skills • Have a results-driven attitude with a passion for exceeding targets. • Have excellent Organisational skills and attention to detail. Apply now if you are interested in taking the next step. We look forward to engaging with you! All appointments will be made in line with FirstRand Group’s Employment Equity plan . The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfil this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties   Important Closing Date Note Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 12/08/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Description Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process. Hello Future Branch Advisor     Welcome to   FNB , the home of the   #changeables . We strive to be a trusted partner helping to create a better world by providing innovative, contextual, and integrated financial solutions .           As part of our team in   FNB Points of Presence (POP) , you will be surrounded by unique talents, and an inclusive environment which value our differences and that lives up to the promise of being deeply invested .     As a   Branch Advisor , you will   be responsible for   providing compliant, professional financial advice and   to walk   in and existing clients within a high-volume service branch environment. The role focuses on understanding client financial needs, offering   appropriate product   solutions, and ensuring ongoing client relationship management in line with FAIS, FICA   legislation   and Treating Customers Fairly (TCF) principles and FNB governance.    Now’s the time to imagine your potential in a team where you can become the best version of yourself.    Are you someone who can:     Build and manage long-term client relationships to support retention and growth    Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.    Educate customers to the correct Banking platform aligned with their needs.    Connect with our customers by living up to our brand promise of “how can we help you?”   at all times.     Analyze customer data and   provide   appropriate financial advice and solutions aligned to client financial goals and   in accordance with   FAIS requirements    Maintain   accurate   and complete client records and documentation    Achieve individual and branch sales and service targets    Conduct yourself in an ethical manner.    Take accountability for your own performance, personal and career development.    Show empathy to customers.    Stay updated on industry trends and product knowledge.     Manage leads, referrals, and client follow-ups within agreed turnaround times    Qualification & Experience Requirement       • minimum Qualification: NQF Level 5 Certificate   in Banking, Business Administration,     Customer Service, or related fields recognized by FAIS    • 1–3 years of experience   in   customer ‑ facing   environments, service delivery, or client support within financial services    You will be an ideal candidate if you   possess   the following:     Strong understanding of FAIS, TCF, and client-centric advice principles      Proven ability to meet sales, service, and compliance targets    You will have access to:      Opportunities to build relationships as part of a dynamic team.    A challenging working environment     Personal and professional growth    Opportunities to have an impact on a local market as a brand ambassador.        You can be a match if you are:      Client-focused and have an ethical approach to advice    Enjoy solving problems.    Persuasive selling skills    Agile and Flexible    Strong communication   and interpersonal skills    Results-driven with strong planning and organization skills    Attention to detail and high compliance awareness    Ability to work independently and within a team        Apply now   if you are ready to take the next step in your career as an   FNB Points of Presence: Branch Advisor , delivering exceptional service, growing customer relationships, and contributing to sustainable business performance        All appointments will be made in line with   FirstRand Group’s Employment Equity plan . The bank supports the recruitment and advancement of individuals with disabilities.   In order for   us to fulfill this purpose, candidates can   disclose   their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to   disclose   this information to other parties .     Important Closing Date Note Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 12/08/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Description To provide administration support to ensure the smooth running of the Administration and Risk part of the Branch and assist in the achievement of the customer migration to electronic methods of banking strategy Hello Future Universal Advisor Lead Welcome to FNB , the home of the #changeables. We strive to be a trusted partner helping to create a better world by providing innovative, contextual, and integrated financial solutions. As part of our team in FNB Points of Presence (POP) , you will be surrounded by unique talents and an inclusive environment that values our differences and lives up to the promise of being deeply invested. As a Universal Advisor Lead , you will be responsible for providing critical administrative and risk support to ensure the smooth running of the branch. The role also plays a key part in supporting customer migration to electronic banking channels, ensuring operational efficiency, compliance, and an exceptional customer experience. Now’s the time to imagine your potential in a team where you can become the best version of yourself. Are you someone who can: • Complete daily branch administration functions to minimise operational risk. • Assist in managing branch cash holdings, teller and ATM cash processes. • Guide and educate customers on adopting and utilising electronic banking platforms. • Provide a positive customer experience by being helpful, proactive, and responsive to customer needs. • Deliver high‑quality work by adhering to set standards, procedures, and governance requirements. • Build and maintain strong relationships with internal and external stakeholders. • Act responsibly with work‑related resources to support cost‑containment efforts. • Work according to agreed performance objectives and service level agreements. • Contribute positively to a learning environment by sharing knowledge and engaging collaboratively with team members. • Continuously seek feedback and take accountability for personal performance, growth, and development. • Always conduct yourself with integrity and professionalism. Qualification & Experience Requirement • Minimum Qualification: Grade 12/ NQF Level 4  • Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields • 1–3 years of experience in administrative experience within a branch administration, operations, or compliance environment You will be an ideal candidate if you possess the following: • Strong understanding of branch operations, risk processes, and governance principles. • Ability to promote and support customer adoption of digital banking solutions. • Proven ability to deliver accurate, compliant, and high‑quality administrative outputs. • Strong relationship‑building skills with internal and external stakeholders. You will have access to: • Opportunities to build strong relationships as part of a dynamic team. • A challenging and supportive working environment. • Personal and professional development opportunities. • The chance to make a meaningful impact within your branch and community. You can be a match if you are: • Customer‑focused with strong service orientation. • Organised, detail‑driven, and committed to compliance. • Strong in communication and interpersonal engagement. • Flexible, adaptable, and solutions‑driven. • A team player with the ability to work independently when required. • Results‑focused with strong planning and prioritisation skills. Apply now if you are ready to take the next step in your career as an FNB Points of Presence: Universal Lead , delivering exceptional service, growing customer relationships, and contributing to sustainable business performance. All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfil this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless required by law to disclose it.   Important Closing Date Note Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 12/08/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Description To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests Hello Future Community Advisor   W elcome to   FNB , the home of the   #changeables . We are a trusted partner, deeply invested in creating a better world by delivering innovative, contextual, and customer‑centric financial solutions.   As part of our   FNB Points of Presence (POP)   team, the   Community Advisor   plays a critical frontline role in delivering excellent service to customers ensuring they are served promptly, their needs are understood, and their requests are processed accurately and efficiently. This role contributes to business growth by driving exceptional customer experiences, growing the client base, and supporting sales and service delivery aligned to FNB’s standards.   Now’s the time to imagine your potential in a role where service excellence, customer understanding, and operational effectiveness come together.   Please note that this is a 12-Month Hourly Rate Contract (FNB Branch)   Are you someone who can:   • Serve customers promptly and professionally, ensuring their needs are fully understood   • Deliver an excellent customer experience aligned to Balanced Scorecard service standards   • Achieve net profit growth through effective sales and service support   • Manage the migration of customers from traditional transactions to Self‑Service and digital channels   • Grow the active customer account base to expand overall client engagement   • Identify and maximise cross‑sell opportunities to strengthen customer relationships   • Track, control, and influence sales activities to achieve predetermined sales targets   • Track, control, and influence service activities to improve service efficiencies   • Provide efficient administration through careful planning, accurate reporting, and timely information updates   • Check and verify transactions daily to ensure new business applications are processed and closed within required timelines   • Produce accurate and reliable sales and service statistics for management and decision‑making   • Comply with governance, legislative, and audit requirements   • Uphold FNB’s Golden Rules processes and procedures consistently   • Take accountability for self‑development and continuously grow personal capability     Qualification & Experience Requirement    • Minimum Qualification: Grade 12/ NQF Level 4     • Preferred Qualification: NQF Level 5 Certificate   in   Banking, Business Administration, Customer Service, or related fields recognized by FAIS   • 1–3 years of experience   in customer‑facing environments, service delivery, or client support within financial services     You will be an ideal candidate if you possess the following:   • Excellent communication and relationship‑building skills   and an ability to engage diverse customer needs   • Confidence in guiding customers toward digital and Self‑Service solutions   • Ability to identify sales opportunities and support portfolio growth   • High levels of accuracy, discipline, and adherence to process   • Strong organising, planning, and time‑management capability   • Commitment to delivering consistent, exceptional service     You will have access to:   • A customer‑facing role within the FNB Points of Presence network   • Exposure to digital enablement, customer engagement, and frontline service practices   • Ongoing learning and development aligned to service, sales, and operational excellence   • A collaborative, supportive branch environment focused on customer delight     You can be a match if you are:   • Customer‑centric with a passion for delivering exceptional experiences   • Motivated by achieving performance targets   • Organised and detail‑driven with strong follow‑through   • Ethical, compliant, and aligned to governance requirements   • A strong team player who builds positive working relationships   • Proactive in your learning and personal development     Apply now   if you are ready to take the next step in your career as an   FNB Points of Presence: Community Advisor , delivering exceptional service, growing customer relationships, and contributing to sustainable business performance.   All appointments will be made in line with   FirstRand Group’s Employment Equity Plan . The Bank supports the recruitment and advancement of individuals with disabilities. Candidates may disclose disability information voluntarily; this information will be kept confidential unless required by law.       Important Closing Date Note Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 15/08/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Description To deliver an exceptional customer experience by understanding and responding to individual needs and aspirations. Provide tailored, value-adding solutions in a fast-paced environment, while consistently adhering to company policies and procedures • Execute own work in accordance with the organisational values and code of ethics. • Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution Identify and escalate risk as normal part of work. • Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards. • Work with enhanced processes and procedures to maintain operational efficiencies. • Deliver work in an accurate manner to ensure consistent results. • Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality • Adhere to quality standards, turnaround times and Company policies and procedures. • Complete relevant administration, reporting and updating of information accurately and on time. • Achieve sales targets in line with performance scorecards and achieve an acceptable cost of sales ratio through pipeline managements and sales quality. • Identify opportunities to increase sales revenue and to grow the organisational client base while containing costs. • Assist with retaining or signing unbanked customer base with a view to improve and increase profitability. • Maximize sales by selling packaged financial solutions to clients. • Maintain specialised knowledge on all FirstRand approved products, application procedure, fulfillment processes and timelines to drive and achieve relevant sales targets. • Maximise cross-selling opportunities. • Drive adoption of digital and other self-service options across client base. • Contribute to teamwork and inclusivity within own team. • Contribute to cost efficiencies through responsible utilisation of work related resources. • Achieve expected financial targets and uphold associated service levels. • Build and maintain stakeholder relationships. • Deliver customer service through adherence to quality service standards.   Important Closing Date Note Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 11/08/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary To provide administrative credit control services according to standard operating procedures Job Description Key Responsibilities • Management of debtor accounts and ageing analysis • Produce monthly debtors reports • Maintain accurate credit records and documentation • Liaise with Internal Stakeholders, underwriters, finance teams, and clients • Ensure compliance with FAIS, FICA, and company policies where applicable • Assist with month-end financial processes and audits Technical Skills • Strong knowledge of accounts receivable and credit control principles • Proficiency in Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, reporting) • Experience with accounting and insurance systems • Financial reconciliation skills • Ability to analyse debtor trends and identify risks Competencies • Excellent communication and negotiation skills • Strong attention to detail • Problem-solving ability • Customer service orientation • Time management and ability to meet deadlines • Numerical and analytical skills • Ability to work independently and as part of a team Experience • 3 to 5 years' experience in credit control, debt collection, or accounts receivable • Experience within the insurance industry, particularly short-term insurance, preferred • Experience working with insurance administration and financial systems Education • Matric / Grade 12 (essential) • FAIS & RE (advantageous) • Diploma or Degree in Finance, Accounting, Credit Management, Business Administration, or related field (advantageous) • Credit Management qualification (advantageous) Education Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required) Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank. Absa Bank Limited reserves the right not to make an appointment to the post as advertised

WE’RE HEIDI We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. In just 18 months, our clinical AI products have absorbed the administrative chaos of 73 million patient visits. Today, we support over 2.5 million patient sessions a week across 190+ countries. Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding. Our mission is simple: double the world’s healthcare capacity and strengthen the human connection at its heart. We found product-market fit with a freemium medical scribe that clinicians love. Now, we're expanding. Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again. If you don’t choose easy and you want to build something way bigger than yourself then choose the challenge, choose Heidi.   THE ROLE We're scaling across the US, Canada, UK, Australia, and into Europe and Asia. The GTM engine has outgrown the operational backbone underneath it. We've decided to invest in a senior leader who can build the function from the ground up rather than scaling further on duct tape. You’ll own the GTM platform, commercial ontology, and operational metrics. Decide what's globally locked so that the regions can configure agents locally. You are accountable for the ontology, integrity, performance, and AI-readiness of the GTM platform, as well as maintaining clear definitions for our operational metrics across GTM.   WHAT YOU’LL DO Data ontology and integrity - Define and own the global customer data model so every customer is represented in the same shape — product events, contract, billing amount, tier (custom or standard), region, and ICP segment — regardless of region or how they were sold, making segmentation, attribution, and lifecycle work reliable. - Lock down the core, globally consistent fields and explicitly define which attributes regions may configure locally, keeping the foundation stable while leaving room for legitimate regional variation. - Govern field creation through a clear request-and-review process: regional teams propose new fields, and you either approve them into the global model or push them down to the application layer to prevent schema sprawl.   Systems and tooling - Own HubSpot administration across CRM, Marketing Hub, and Sales Hub — objects, properties, permissions, automation, and integrations — as the system of record the entire revenue org runs on. - Own Segment, Braze, and the GTM-facing dbt models and pipelines that turn raw event and CRM data into revenue-ready datasets. Warehouse infrastructure and data governance are owned by Data. - Build and maintain the integrations with product usage data, finance/billing systems, and partner platforms so the revenue stack reflects a complete, current picture of every customer. - Lead build-vs-buy decisions for new tooling, and own vendor management and contract negotiation for the GTM Ops stack to control cost, drive consolidation, and avoid lock-in.   Pipeline and funnel management - Define and maintain the canonical funnel stages and the entry/exit criteria that govern movement between them (MQL, SQL, SAL, Opportunity, Closed Won/Lost), so every region reports against the same definitions and stage transitions are auditable. - Instrument and publish stage-to-stage conversion rates cut by segment, region, and ICP, giving leaders a consistent view of where deals stall and a basis for comparing performance across teams. - Set the pipeline hygiene standards — required fields, stale-deal handling, close-date discipline, and next-step expectations — and enforce them systematically through automation and reporting rather than manual clean-up. - Own the sales velocity model and its underlying metrics (average deal size, win rate, sales-cycle length, and rep throughput), surfacing the levers that move pipeline efficiency and feeding them into planning. - Run a structured win/loss program that systematically captures why deals are won and lost, and close the loop by feeding those insights back into product, marketing, and enablement.   Revenue operations - Stand up and run the deal desk: codify discount governance, ICP-tied commercial levers, and tiered approval thresholds so non-standard deals move quickly without eroding margin or setting precedents the business regrets. - Roll out and reinforce a common sales methodology (MEDDPICC or the chosen framework), embedding it into CRM fields, deal reviews, and forecasting so it shapes day-to-day rep behaviour rather than living in a slide deck. - Build the systems and tooling behind onboarding and enablement — content management, certification, and ramp tracking — in partnership with the regional enablement leads who own delivery.   GTM reporting & analytics - Establish and maintain a single source of truth for revenue metrics, so pipeline, productivity, and retention numbers reconcile no matter who pulls them or which tool they come from. - Build board-ready GTM dashboards spanning pipeline, funnel, productivity, retention, and attribution, presented with enough rigour and consistency to be trusted in executive and board settings. - Own the data and reporting infrastructure behind the Weekly, Monthly, and Quarterly Business Reviews (WBR / MBR / QBR), including the metric definitions and refresh cadence each relies on. - Deliver self-serve analytics that let sales, marketing, and CS leaders answer their own questions, reducing the dependence on a central analyst for routine reporting.   Architecture & reliability standards - Define the integration patterns the GTM stack runs on — event-driven, idempotent, retried, with clear sources of truth and propagation rules — so systems connect consistently instead of through brittle one-off point integrations. - Set and publish service-level objectives for revenue-critical systems (lead routing, scoring, billing-event flow, attribution), making reliability expectations explicit, measurable, and owned. - Own the on-call rotation and incident response for GTM-platform issues, so failures in revenue-critical flows are detected, triaged, and resolved with real engineering discipline. - Maintain architecture decision records (ADRs) for every significant choice and review them quarterly, so the rationale behind the platform is documented, transparent, and revisited as the org scales.   WHAT YOU'LL BRING - Experience owning GTM Ops, RevOps or revenue systems at a globally distributed company with multi-product growth. - Has scaled, not just maintained, a GTM ops function at a SaaS company between $50M and $200M ARR. - Hands-on fluency with HubSpot (or Salesforce), Segment, Braze, SQL, dbt, and warehouse pipelines. - Track record of hiring and developing GTM Ops talent. - Passion for AI, shown through hands-on building, prototyping, or side projects. - You default to building over requesting. - You're confident in your thinking and open to being wrong. Great ideas win regardless of who surfaces them.   HOW WE SHOW UP - Build for the next decade, not next quarter. Our targets are outrageous on purpose. The world's health doesn't have the luxury of incrementalism. - Lead, don't wait. We treat tomorrow's problems today. Sometimes we build what's needed before it's wanted, and we're fine with that. - Follow the evidence. Trust the patient. We pursue truth relentlessly. But when the subjective and objective disagree, we treat the patient, not the numbers. Ego is a comorbidity we can't afford. - Own the outcome. Everyone here carries the company. Raise problems with solutions, solve them end-to-end, and never be a bystander. - Ship, measure, go again. A button today, a workflow tomorrow. More iterations beat better planning. We're precise at pace, not reckless. - Live in clinicians' reality. Not the ideal workflow, the twenty-patients-before-lunch actual one. We build for exhausted humans, and we'd better be decent ones while we do it.   Why Heidi? You’ll join a team focused on real-world impact over imaginary valuations and glossy PR. We live and breathe the challenges of modern health systems, and are laser-focused on exacting the change we’d like to see. We’re medicos, engineers, builders, and designers who’ve felt the moral and practical toll of what non-care feels like. True A-players progress extremely fast here. The nature of the scale-up game is demanding, but we value sustainable performance and mental health. You're trusted to perform, and you set your schedule. We operate on outcomes > inputs, not process theatre. We all take the bins out, metaphorically and literally. Building what we’re building isn’t always easy. But we didn’t choose easy, we chose to build something that actually matters. We hold ourselves to a higher standard because healthcare demands it. If you join Heidi, you recognise that the deeper question isn’t whether AI can solve the global healthcare crisis, but whose hands will shape it. The work is hard, but you will trust and admire the people you work beside, and rest easy knowing you’re doing the defining work of your career. Choose the challenge. Don’t choose easy, choose Heidi. We take care of you. We offer healthcare, dental and vision benefits, a 401k with 3% company match, a $700 annual learning and development budget, a $100/month health and wellness allowance, a $500 home office budget, 26 weeks paid primary parental leave and 18 weeks paid secondary parental leave, fertility support up to $7,000, four weeks of work from anywhere per year, and serious equity. We chose to open-source our benefits hub https://heidihealth.notion.site/Heidi-s-Benefits-Hub-6c7ca630286e82f694058141ca6dad08, if you care to take a peek. We’re Heidi We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. In just 18 months, our clinical AI products have absorbed the administrative chaos of 73 million patient visits. Today, we support over 2.5 million patient sessions a week across 190+ countries. Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding. Our mission is simple: double the world’s healthcare capacity and strengthen the human connection at its heart. We found product-market fit with a freemium medical scribe that clinicians love. Now, we're expanding. Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again. If you don’t choose easy and you want to build something way bigger than yourself then choose the challenge, choose Heidi.   The role We're scaling across the US, Canada, UK, Australia, and into Europe and Asia. The GTM engine has outgrown the operational backbone underneath it. We've decided to invest in a senior leader who can build the function from the ground up rather than scaling further on duct tape. You’ll own the GTM platform, commercial ontology, and operational metrics. Decide what's globally locked so that the regions can configure agents locally. You are accountable for the ontology, integrity, performance, and AI-readiness of the GTM platform, as well as maintaining clear definitions for our operational metrics across GTM.   What you’ll do Data ontology and integrity • Define and own the global customer data model so every customer is represented in the same shape — product events, contract, billing amount, tier (custom or standard), region, and ICP segment — regardless of region or how they were sold, making segmentation, attribution, and lifecycle work reliable. • Lock down the core, globally consistent fields and explicitly define which attributes regions may configure locally, keeping the foundation stable while leaving room for legitimate regional variation. • Govern field creation through a clear request-and-review process: regional teams propose new fields, and you either approve them into the global model or push them down to the application layer to prevent schema sprawl.   Systems and tooling • Own HubSpot administration across CRM, Marketing Hub, and Sales Hub — objects, properties, permissions, automation, and integrations — as the system of record the entire revenue org runs on. • Own Segment, Braze, and the GTM-facing dbt models and pipelines that turn raw event and CRM data into revenue-ready datasets. Warehouse infrastructure and data governance are owned by Data. • Build and maintain the integrations with product usage data, finance/billing systems, and partner platforms so the revenue stack reflects a complete, current picture of every customer. • Lead build-vs-buy decisions for new tooling, and own vendor management and contract negotiation for the GTM Ops stack to control cost, drive consolidation, and avoid lock-in.   Pipeline and funnel management • Define and maintain the canonical funnel stages and the entry/exit criteria that govern movement between them (MQL, SQL, SAL, Opportunity, Closed Won/Lost), so every region reports against the same definitions and stage transitions are auditable. • Instrument and publish stage-to-stage conversion rates cut by segment, region, and ICP, giving leaders a consistent view of where deals stall and a basis for comparing performance across teams. • Set the pipeline hygiene standards — required fields, stale-deal handling, close-date discipline, and next-step expectations — and enforce them systematically through automation and reporting rather than manual clean-up. • Own the sales velocity model and its underlying metrics (average deal size, win rate, sales-cycle length, and rep throughput), surfacing the levers that move pipeline efficiency and feeding them into planning. • Run a structured win/loss program that systematically captures why deals are won and lost, and close the loop by feeding those insights back into product, marketing, and enablement.   Revenue operations • Stand up and run the deal desk: codify discount governance, ICP-tied commercial levers, and tiered approval thresholds so non-standard deals move quickly without eroding margin or setting precedents the business regrets. • Roll out and reinforce a common sales methodology (MEDDPICC or the chosen framework), embedding it into CRM fields, deal reviews, and forecasting so it shapes day-to-day rep behaviour rather than living in a slide deck. • Build the systems and tooling behind onboarding and enablement — content management, certification, and ramp tracking — in partnership with the regional enablement leads who own delivery.   GTM reporting & analytics • Establish and maintain a single source of truth for revenue metrics, so pipeline, productivity, and retention numbers reconcile no matter who pulls them or which tool they come from. • Build board-ready GTM dashboards spanning pipeline, funnel, productivity, retention, and attribution, presented with enough rigour and consistency to be trusted in executive and board settings. • Own the data and reporting infrastructure behind the Weekly, Monthly, and Quarterly Business Reviews (WBR / MBR / QBR), including the metric definitions and refresh cadence each relies on. • Deliver self-serve analytics that let sales, marketing, and CS leaders answer their own questions, reducing the dependence on a central analyst for routine reporting.   Architecture & reliability standards • Define the integration patterns the GTM stack runs on — event-driven, idempotent, retried, with clear sources of truth and propagation rules — so systems connect consistently instead of through brittle one-off point integrations. • Set and publish service-level objectives for revenue-critical systems (lead routing, scoring, billing-event flow, attribution), making reliability expectations explicit, measurable, and owned. • Own the on-call rotation and incident response for GTM-platform issues, so failures in revenue-critical flows are detected, triaged, and resolved with real engineering discipline. • Maintain architecture decision records (ADRs) for every significant choice and review them quarterly, so the rationale behind the platform is documented, transparent, and revisited as the org scales.   What you'll bring • Experience owning GTM Ops, RevOps or revenue systems at a globally distributed company with multi-product growth. • Has scaled, not just maintained, a GTM ops function at a SaaS company between $50M and $200M ARR. • Hands-on fluency with HubSpot (or Salesforce), Segment, Braze, SQL, dbt, and warehouse pipelines. • Track record of hiring and developing GTM Ops talent. • Passion for AI, shown through hands-on building, prototyping, or side projects. • You default to building over requesting. • You're confident in your thinking and open to being wrong. Great ideas win regardless of who surfaces them.   How we show up • Build for the next decade, not next quarter . Our targets are outrageous on purpose. The world's health doesn't have the luxury of incrementalism. • Lead, don't wait . We treat tomorrow's problems today. Sometimes we build what's needed before it's wanted, and we're fine with that. • Follow the evidence . Trust the patient. We pursue truth relentlessly. But when the subjective and objective disagree, we treat the patient, not the numbers. Ego is a comorbidity we can't afford. • Own the outcome . Everyone here carries the company. Raise problems with solutions, solve them end-to-end, and never be a bystander. • Ship, measure, go again . A button today, a workflow tomorrow. More iterations beat better planning. We're precise at pace, not reckless. • Live in clinicians' reality . Not the ideal workflow, the twenty-patients-before-lunch actual one. We build for exhausted humans, and we'd better be decent ones while we do it.   Why Heidi? You’ll join a team focused on real-world impact over imaginary valuations and glossy PR. We live and breathe the challenges of modern health systems, and are laser-focused on exacting the change we’d like to see. We’re medicos, engineers, builders, and designers who’ve felt the moral and practical toll of what non-care feels like. True A-players progress extremely fast here. The nature of the scale-up game is demanding, but we value sustainable performance and mental health. You're trusted to perform, and you set your schedule. We operate on outcomes > inputs, not process theatre. We all take the bins out, metaphorically and literally. Building what we’re building isn’t always easy. But we didn’t choose easy, we chose to build something that actually matters. We hold ourselves to a higher standard because healthcare demands it. If you join Heidi, you recognise that the deeper question isn’t whether AI can solve the global healthcare crisis, but whose hands will shape it. The work is hard, but you will trust and admire the people you work beside, and rest easy knowing you’re doing the defining work of your career. Choose the challenge. Don’t choose easy, choose Heidi. We take care of you. We offer healthcare, dental and vision benefits, a 401k with 3% company match, a $700 annual learning and development budget, a $100/month health and wellness allowance, a $500 home office budget, 26 weeks paid primary parental leave and 18 weeks paid secondary parental leave, fertility support up to $7,000, four weeks of work from anywhere per year, and serious equity. We chose to open-source our benefits hub , if you care to take a peek.

WE’RE HEIDI We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. In just 18 months, our clinical AI products have absorbed the administrative chaos of 73 million patient visits. Today, we support over 2.5 million patient sessions a week across 190+ countries. Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding. Our mission is simple: double the world’s healthcare capacity and strengthen the human connection at its heart. We found product-market fit with a freemium medical scribe that clinicians love. Now, we're expanding. Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again. If you don’t choose easy and you want to build something way bigger than yourself then choose the challenge, choose Heidi. THE ROLE We're scaling across the US, Canada, UK, Australia, and into Europe and Asia. The GTM engine has outgrown the operational backbone underneath it. We've decided to invest in a senior leader who can build the function from the ground up rather than scaling further on duct tape. You’ll own the GTM platform, commercial ontology, and operational metrics. Decide what's globally locked so that the regions can configure agents locally. You are accountable for the ontology, integrity, performance, and AI-readiness of the GTM platform, as well as maintaining clear definitions for our operational metrics across GTM. WHAT YOU’LL DO Data ontology and integrity - Define and own the global customer data model so every customer is represented in the same shape — product events, contract, billing amount, tier (custom or standard), region, and ICP segment — regardless of region or how they were sold, making segmentation, attribution, and lifecycle work reliable. - Lock down the core, globally consistent fields and explicitly define which attributes regions may configure locally, keeping the foundation stable while leaving room for legitimate regional variation. - Govern field creation through a clear request-and-review process: regional teams propose new fields, and you either approve them into the global model or push them down to the application layer to prevent schema sprawl. Systems and tooling - Own HubSpot administration across CRM, Marketing Hub, and Sales Hub — objects, properties, permissions, automation, and integrations — as the system of record the entire revenue org runs on. - Own Segment, Braze, and the GTM-facing dbt models and pipelines that turn raw event and CRM data into revenue-ready datasets. Warehouse infrastructure and data governance are owned by Data. - Build and maintain the integrations with product usage data, finance/billing systems, and partner platforms so the revenue stack reflects a complete, current picture of every customer. - Lead build-vs-buy decisions for new tooling, and own vendor management and contract negotiation for the GTM Ops stack to control cost, drive consolidation, and avoid lock-in. Pipeline and funnel management - Define and maintain the canonical funnel stages and the entry/exit criteria that govern movement between them (MQL, SQL, SAL, Opportunity, Closed Won/Lost), so every region reports against the same definitions and stage transitions are auditable. - Instrument and publish stage-to-stage conversion rates cut by segment, region, and ICP, giving leaders a consistent view of where deals stall and a basis for comparing performance across teams. - Set the pipeline hygiene standards — required fields, stale-deal handling, close-date discipline, and next-step expectations — and enforce them systematically through automation and reporting rather than manual clean-up. - Own the sales velocity model and its underlying metrics (average deal size, win rate, sales-cycle length, and rep throughput), surfacing the levers that move pipeline efficiency and feeding them into planning. - Run a structured win/loss program that systematically captures why deals are won and lost, and close the loop by feeding those insights back into product, marketing, and enablement. Revenue operations - Stand up and run the deal desk: codify discount governance, ICP-tied commercial levers, and tiered approval thresholds so non-standard deals move quickly without eroding margin or setting precedents the business regrets. - Roll out and reinforce a common sales methodology (MEDDPICC or the chosen framework), embedding it into CRM fields, deal reviews, and forecasting so it shapes day-to-day rep behaviour rather than living in a slide deck. - Build the systems and tooling behind onboarding and enablement — content management, certification, and ramp tracking — in partnership with the regional enablement leads who own delivery. GTM reporting & analytics - Establish and maintain a single source of truth for revenue metrics, so pipeline, productivity, and retention numbers reconcile no matter who pulls them or which tool they come from. - Build board-ready GTM dashboards spanning pipeline, funnel, productivity, retention, and attribution, presented with enough rigour and consistency to be trusted in executive and board settings. - Own the data and reporting infrastructure behind the Weekly, Monthly, and Quarterly Business Reviews (WBR / MBR / QBR), including the metric definitions and refresh cadence each relies on. - Deliver self-serve analytics that let sales, marketing, and CS leaders answer their own questions, reducing the dependence on a central analyst for routine reporting. Architecture & reliability standards - Define the integration patterns the GTM stack runs on — event-driven, idempotent, retried, with clear sources of truth and propagation rules — so systems connect consistently instead of through brittle one-off point integrations. - Set and publish service-level objectives for revenue-critical systems (lead routing, scoring, billing-event flow, attribution), making reliability expectations explicit, measurable, and owned. - Own the on-call rotation and incident response for GTM-platform issues, so failures in revenue-critical flows are detected, triaged, and resolved with real engineering discipline. - Maintain architecture decision records (ADRs) for every significant choice and review them quarterly, so the rationale behind the platform is documented, transparent, and revisited as the org scales. WHAT YOU'LL BRING - Experience owning GTM Ops, RevOps or revenue systems at a globally distributed company with multi-product growth. - Has scaled, not just maintained, a GTM ops function at a SaaS company between $50M and $200M ARR. - Hands-on fluency with HubSpot (or Salesforce), Segment, Braze, SQL, dbt, and warehouse pipelines. - Track record of hiring and developing GTM Ops talent. - Passion for AI, shown through hands-on building, prototyping, or side projects. - You default to building over requesting. - You're confident in your thinking and open to being wrong. Great ideas win regardless of who surfaces them. HOW WE SHOW UP - Build for the next decade, not next quarter. Our targets are outrageous on purpose. The world's health doesn't have the luxury of incrementalism. - Lead, don't wait. We treat tomorrow's problems today. Sometimes we build what's needed before it's wanted, and we're fine with that. - Follow the evidence. Trust the patient. We pursue truth relentlessly. But when the subjective and objective disagree, we treat the patient, not the numbers. Ego is a comorbidity we can't afford. - Own the outcome. Everyone here carries the company. Raise problems with solutions, solve them end-to-end, and never be a bystander. - Ship, measure, go again. A button today, a workflow tomorrow. More iterations beat better planning. We're precise at pace, not reckless. - Live in clinicians' reality. Not the ideal workflow, the twenty-patients-before-lunch actual one. We build for exhausted humans, and we'd better be decent ones while we do it. WHY HEIDI? You’ll join a team focused on real-world impact over imaginary valuations and glossy PR. We live and breathe the challenges of modern health systems, and are laser-focused on exacting the change we’d like to see. We’re medicos, engineers, builders, and designers who’ve felt the moral and practical toll of what non-care feels like. True A-players progress extremely fast here. The nature of the scale-up game is demanding, but we value sustainable performance and mental health. You're trusted to perform, and you set your schedule. We operate on outcomes > inputs, not process theatre. We all take the bins out, metaphorically and literally. Building what we’re building isn’t always easy. But we didn’t choose easy, we chose to build something that actually matters. We hold ourselves to a higher standard because healthcare demands it. If you join Heidi, you recognise that the deeper question isn’t whether AI can solve the global healthcare crisis, but whose hands will shape it. The work is hard, but you will trust and admire the people you work beside, and rest easy knowing you’re doing the defining work of your career. Choose the challenge. Don’t choose easy, choose Heidi. We take care of you. We offer a $1,000 annual learning and development budget, a $150/month health and wellness allowance, a $500 home office budget, 26 weeks paid primary parental leave and 18 weeks paid secondary parental leave, fertility support up to $10,000, four weeks of work from anywhere per year, and serious equity. We chose to open-source our benefits hub https://heidihealth.notion.site/Heidi-s-Benefits-Hub-6c7ca630286e82f694058141ca6dad08, if you care to take a peek. We’re Heidi We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. In just 18 months, our clinical AI products have absorbed the administrative chaos of 73 million patient visits. Today, we support over 2.5 million patient sessions a week across 190+ countries. Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding. Our mission is simple: double the world’s healthcare capacity and strengthen the human connection at its heart. We found product-market fit with a freemium medical scribe that clinicians love. Now, we're expanding. Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again. If you don’t choose easy and you want to build something way bigger than yourself then choose the challenge, choose Heidi. The role We're scaling across the US, Canada, UK, Australia, and into Europe and Asia. The GTM engine has outgrown the operational backbone underneath it. We've decided to invest in a senior leader who can build the function from the ground up rather than scaling further on duct tape. You’ll own the GTM platform, commercial ontology, and operational metrics. Decide what's globally locked so that the regions can configure agents locally. You are accountable for the ontology, integrity, performance, and AI-readiness of the GTM platform, as well as maintaining clear definitions for our operational metrics across GTM. What you’ll do Data ontology and integrity • Define and own the global customer data model so every customer is represented in the same shape — product events, contract, billing amount, tier (custom or standard), region, and ICP segment — regardless of region or how they were sold, making segmentation, attribution, and lifecycle work reliable. • Lock down the core, globally consistent fields and explicitly define which attributes regions may configure locally, keeping the foundation stable while leaving room for legitimate regional variation. • Govern field creation through a clear request-and-review process: regional teams propose new fields, and you either approve them into the global model or push them down to the application layer to prevent schema sprawl. Systems and tooling • Own HubSpot administration across CRM, Marketing Hub, and Sales Hub — objects, properties, permissions, automation, and integrations — as the system of record the entire revenue org runs on. • Own Segment, Braze, and the GTM-facing dbt models and pipelines that turn raw event and CRM data into revenue-ready datasets. Warehouse infrastructure and data governance are owned by Data. • Build and maintain the integrations with product usage data, finance/billing systems, and partner platforms so the revenue stack reflects a complete, current picture of every customer. • Lead build-vs-buy decisions for new tooling, and own vendor management and contract negotiation for the GTM Ops stack to control cost, drive consolidation, and avoid lock-in. Pipeline and funnel management • Define and maintain the canonical funnel stages and the entry/exit criteria that govern movement between them (MQL, SQL, SAL, Opportunity, Closed Won/Lost), so every region reports against the same definitions and stage transitions are auditable. • Instrument and publish stage-to-stage conversion rates cut by segment, region, and ICP, giving leaders a consistent view of where deals stall and a basis for comparing performance across teams. • Set the pipeline hygiene standards — required fields, stale-deal handling, close-date discipline, and next-step expectations — and enforce them systematically through automation and reporting rather than manual clean-up. • Own the sales velocity model and its underlying metrics (average deal size, win rate, sales-cycle length, and rep throughput), surfacing the levers that move pipeline efficiency and feeding them into planning. • Run a structured win/loss program that systematically captures why deals are won and lost, and close the loop by feeding those insights back into product, marketing, and enablement. Revenue operations • Stand up and run the deal desk: codify discount governance, ICP-tied commercial levers, and tiered approval thresholds so non-standard deals move quickly without eroding margin or setting precedents the business regrets. • Roll out and reinforce a common sales methodology (MEDDPICC or the chosen framework), embedding it into CRM fields, deal reviews, and forecasting so it shapes day-to-day rep behaviour rather than living in a slide deck. • Build the systems and tooling behind onboarding and enablement — content management, certification, and ramp tracking — in partnership with the regional enablement leads who own delivery. GTM reporting & analytics • Establish and maintain a single source of truth for revenue metrics, so pipeline, productivity, and retention numbers reconcile no matter who pulls them or which tool they come from. • Build board-ready GTM dashboards spanning pipeline, funnel, productivity, retention, and attribution, presented with enough rigour and consistency to be trusted in executive and board settings. • Own the data and reporting infrastructure behind the Weekly, Monthly, and Quarterly Business Reviews (WBR / MBR / QBR), including the metric definitions and refresh cadence each relies on. • Deliver self-serve analytics that let sales, marketing, and CS leaders answer their own questions, reducing the dependence on a central analyst for routine reporting. Architecture & reliability standards • Define the integration patterns the GTM stack runs on — event-driven, idempotent, retried, with clear sources of truth and propagation rules — so systems connect consistently instead of through brittle one-off point integrations. • Set and publish service-level objectives for revenue-critical systems (lead routing, scoring, billing-event flow, attribution), making reliability expectations explicit, measurable, and owned. • Own the on-call rotation and incident response for GTM-platform issues, so failures in revenue-critical flows are detected, triaged, and resolved with real engineering discipline. • Maintain architecture decision records (ADRs) for every significant choice and review them quarterly, so the rationale behind the platform is documented, transparent, and revisited as the org scales. What you'll bring • Experience owning GTM Ops, RevOps or revenue systems at a globally distributed company with multi-product growth. • Has scaled, not just maintained, a GTM ops function at a SaaS company between $50M and $200M ARR. • Hands-on fluency with HubSpot (or Salesforce), Segment, Braze, SQL, dbt, and warehouse pipelines. • Track record of hiring and developing GTM Ops talent. • Passion for AI, shown through hands-on building, prototyping, or side projects. • You default to building over requesting. • You're confident in your thinking and open to being wrong. Great ideas win regardless of who surfaces them. How we show up • Build for the next decade, not next quarter . Our targets are outrageous on purpose. The world's health doesn't have the luxury of incrementalism. • Lead, don't wait . We treat tomorrow's problems today. Sometimes we build what's needed before it's wanted, and we're fine with that. • Follow the evidence . Trust the patient. We pursue truth relentlessly. But when the subjective and objective disagree, we treat the patient, not the numbers. Ego is a comorbidity we can't afford. • Own the outcome . Everyone here carries the company. Raise problems with solutions, solve them end-to-end, and never be a bystander. • Ship, measure, go again . A button today, a workflow tomorrow. More iterations beat better planning. We're precise at pace, not reckless. • Live in clinicians' reality . Not the ideal workflow, the twenty-patients-before-lunch actual one. We build for exhausted humans, and we'd better be decent ones while we do it. Why Heidi? You’ll join a team focused on real-world impact over imaginary valuations and glossy PR. We live and breathe the challenges of modern health systems, and are laser-focused on exacting the change we’d like to see. We’re medicos, engineers, builders, and designers who’ve felt the moral and practical toll of what non-care feels like. True A-players progress extremely fast here. The nature of the scale-up game is demanding, but we value sustainable performance and mental health. You're trusted to perform, and you set your schedule. We operate on outcomes > inputs, not process theatre. We all take the bins out, metaphorically and literally. Building what we’re building isn’t always easy. But we didn’t choose easy, we chose to build something that actually matters. We hold ourselves to a higher standard because healthcare demands it. If you join Heidi, you recognise that the deeper question isn’t whether AI can solve the global healthcare crisis, but whose hands will shape it. The work is hard, but you will trust and admire the people you work beside, and rest easy knowing you’re doing the defining work of your career. Choose the challenge. Don’t choose easy, choose Heidi. We take care of you. We offer a $1,000 annual learning and development budget, a $150/month health and wellness allowance, a $500 home office budget, 26 weeks paid primary parental leave and 18 weeks paid secondary parental leave, fertility support up to $10,000, four weeks of work from anywhere per year, and serious equity. We chose to open-source our benefits hub , if you care to take a peek.

Company Description OUTsurance has been propelling the South African insurance industry forward for the last 28 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to OUTstanding employees who set the bar high with their energy and expertise. If you’re keen to grow your career in a vibrant environment with lots of friendly ‘gees’, this could be the career opportunity you’ve been looking for. What do you get OUT?  • OUTsurance has been voted Top Employer South Africa since 2022.  Our people vision is to be a great company to work for where you always get something OUT. We offer our employees: • A winning, fun and inclusive company culture that embraces diversity. • Great Rewards and Recognition programs. • Benefits (Medical Aid, Pension fund, Group life and Disability benefits) • Growth opportunities (we hire talent, train skill and promote values driven leaders from within) • Emergency Panic-Assist through the OUTsurance app • Employee wellness programs: Free Counselling, Legal Advice and Financial Coaching for you and your members of household. • A chance to give back (Staff Helping SA OUT volunteer program) and much more Job Description The OUTlife Sales department is responsible for quoting clients as a result of Inbound calls, Internet leads or an OUTbound function and converting these leads into sales in terms of the quality and quantity criteria in place. The successful sales advisor needs to be a strong sales person with excellent change agent and adaptability skills. Convert lead/quotes to sales in terms of the minimum quantity and quality targets that are in place. Qualifications • Matric • FAIS Regulatory Exam • Recognized Qualification depending on previous advice giving roles Additional Information Required Competencies & Personal Attributes: Competencies:   • Attention to detail/Quality oriented • Deadline and results oriented/Work standards • Initiative • Enthusiastic and passionate about the job and the company • Effective at planning and organisation/Work management • Teamwork/Collaboration • Judgment/Problem solving • Adaptability • Integrity • Tolerance for stress Skills: • Selling skills • Resilience • Interpersonal and communication skills • Negotiations • Keyboard skills • Administration skills • Influencing • Practical learning • Computer literacy Additional Information: An ideal candidate will be able to align their personal work values to the OUTsurance values of awesome service, dynamic, honest, human, passionate and recognition. The culture & success of the company is based on performance, the ideal candidate must therefore be prepared to work in a stressful & deadline orientated environment. Candidate will be remunerated on a performance- based salary system In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups. At OUTsurance our value of HUMAN is more than just a poster on the wall. It’s a key part of our culture and we are committed to fostering an inclusive and diverse workplace that reflects the communities we serve. We actively encourage applications from persons with disabilities. In support of our Employment Equity objectives, we strive to create equal opportunities for all and also welcome candidates from designated groups who meet the role requirements.

Company Description OUTsurance has been propelling the South African insurance industry forward for the last 28 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to OUTstanding employees who set the bar high with their energy and expertise. If you’re keen to grow your career in a vibrant environment with lots of friendly ‘gees’, this could be the career opportunity you’ve been looking for. What do you get OUT?  • OUTsurance has been voted Top Employer South Africa since 2022.  Our people vision is to be a great company to work for where you always get something OUT. We offer our employees: • A winning, fun and inclusive company culture that embraces diversity. • Great Rewards and Recognition programs. • Benefits (Medical Aid, Pension fund, Group life and Disability benefits) • Growth opportunities (we hire talent, train skill and promote values driven leaders from within) • Emergency Panic-Assist through the OUTsurance app • Employee wellness programs: Free Counselling, Legal Advice and Financial Coaching for you and your members of household. • A chance to give back (Staff Helping SA OUT volunteer program) and much more Job Description Responsibilities Convert lead/quotes to sales in terms of the minimum quantity and quality targets that are in place including but not limited to: • Minimum monthly premium written • Average premium value • Nett conversion ratio of quotes to sales • Facility quality target • Cancellation ratio • Productivity • FDC (First day close) • Objection handling Qualifications • Matric • FAIS Regulatory Exam • Recognized Qualification depending on previous advice- giving roles Additional Information Skills and  Competencies Attributes • Sales oriented • Attention to detail/Quality orientated • Deadline and results oriented • Initiative and tenacity • Enthusiastic and passionate about the job and the company • Effective Planning and Work management • Teamwork/Collaboration • Judgement/Problem solving Adaptability • Integrity Tolerance for stress   Skills • Interpersonal and communication skills • Selling skills • Negotiations • Keyboard skills • Administration skills • Influencing • Practical learning • Excellent Telephone etiquette • Communication skills Knowledge • Sales Structure • Principles of Client Service • The workings of a call centre • Computer literacy skills • Product/Systems knowledge and/or potential to acquire such knowledge within a short space of time   At OUTsurance our value of HUMAN is more than just a poster on the wall. It’s a key part of our culture and we are committed to fostering an inclusive and diverse workplace that reflects the communities we serve. We actively encourage applications from persons with disabilities. In support of our Employment Equity objectives, we strive to create equal opportunities for all and also welcome candidates from designated groups who meet the role requirements.

<p>&nbsp;</p> <p>Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd,&nbsp;South Africa's leading online retailer, is looking for a highly talented<strong>&nbsp;Hub Manager&nbsp;</strong>to join our team in&nbsp;<strong>Limpopo.</strong></p> <p>We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.</p> <p><strong>This position reports to the Primary Logistics: General Manager</strong></p> <p><strong>Purpose of the role:&nbsp;</strong>Responsible for the dispatch, receipt and management of&nbsp;parcels within Takealot.&nbsp;Its primary objectives therefore center on timeliness, efficiency&nbsp;and cost effectiveness.</p> <p><strong>Your responsibilities will include:</strong></p> <ul> <li>Identified, distributed or delivered, and properly stored in&nbsp;designated locations.</li> <li>&nbsp;Ensures efficient warehousing with timely movement of product.</li> <li>Extracts data and generates reports that assist in&nbsp;performance tracking and decision making.</li> <li>&nbsp;Oversee proper execution and accurate documentation of order filling, transporting and</li> <li>delivery/receiving.</li> <li>&nbsp;Trains and supervises employees to carry out the functions under their control.</li> <li>&nbsp;Implement health and safety standards.</li> <li>Must continually work to promote the orderliness and&nbsp;cleanliness of their work area and other</li> <li>&nbsp;company standards</li> <li>&nbsp;Identifies value-creation opportunities for the company in the movement and distribution of</li> <li>the product.</li> <li>&nbsp;Works closely with senior management and Human Resources to resolve issues and ensure</li> <li>&nbsp;quality service to our customers.</li> <li>&nbsp;Oversee maintenance, repairs, or replacements for machine</li> <li>Perform all other duties as assigned</li> </ul> <p><strong>Qualification &amp; Experience</strong></p> <ul> <li>Degree or Diploma in logistics Management</li> <li>Matric and 8 - 10 Years of related work and knowledge</li> </ul> <p><strong>Attributes Required</strong>:</p> <ul> <li>Strong analytical and problem solving skills</li> <li>Possess excellent verbal and written communication&nbsp;skills for a demanding and customer focused working&nbsp;environment</li> <li>Possess excellent personal organization and business&nbsp;administration skills in accordance</li> <li>with modern best practice methods</li> <li>&nbsp;Possess the ability to work productively, efficiently &amp; effectively with initiative and drive</li> <li>&nbsp;under tight timescales and pressure whilst maintaining attention to detail and quality</li> <li>Possess the willingness to learn, improve and adapt</li> <li>&nbsp;Good team player, hard worker, willing to be flexible with a positive attitude</li> <li>Must be able to work as part of a multicultural team</li> <li>Good written and oral communication skills.</li> </ul> <p><strong>The Environment</strong><span style="font-weight: 400;">:&nbsp;</span></p> <ul> <li><span style="font-weight: 400;"> takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa.&nbsp;</span></li> <li><span style="font-weight: 400;"> We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.&nbsp;</span></li> <li><span style="font-weight: 400;"> We are short on ego and high on output.&nbsp;</span></li> <li><span style="font-weight: 400;"> We are doers and not only thinkers, its all in the execution after all.&nbsp;</span></li> <li><span style="font-weight: 400;"> We love what we do and what we are creating</span><span style="font-weight: 400;">. </span></li> <li>We seek to employ an <strong>Extra Ordinary Mind </strong>who&nbsp;<span style="font-weight: 400;">is </span>Smart, has Integrity,&nbsp;<span style="font-weight: 400;">and </span>is Hardworking.&nbsp;</li> </ul> <p><span style="font-weight: 400;">If you meet the above you are an </span><strong>Extraordinary Mind </strong><span style="font-weight: 400;">so come and join us!&nbsp;</span></p> <p style="text-align: center;"><strong><em><span style="font-weight: 400;">Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply</span></em><span style="font-weight: 400;">.</span></strong></p>

<h4><strong>About us:</strong></h4> <p>Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.</p> <p>Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards.&nbsp;</p> <p>Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.</p> <p>&nbsp;</p> <h4><strong>The role in a nutshell:</strong></h4> <p>This is a front-line trading seat on Luno's OTC desk in South Africa, reporting to the Head of Trading. You'll price, execute and risk-manage large trades for customers who already trade with us in size — institutions, corporates and professional traders — in one of the world's most active crypto-fiat markets. Sitting within our Treasury team, you'll work with the rest of the OTC desk, in-country teams and relationship managers to turn that flow into a consistently profitable book.</p> <p>It's a mid-level role built to grow. We intend to lead every market we operate in, and we're building the desk's future leadership from within: you'll start by running South African flow, take on new markets and strategies as we expand, and step toward senior desk leadership as the trading business scales. If your ambition is to one day run a desk, this is where you build the track record and client franchise to get there.</p> <p>&nbsp;</p> <h4><strong>Your mission will be:</strong></h4> <p><strong>- Own the client book</strong></p> <ul> <li>Be the voice of the desk for institutional customers and VIP traders: price and quote large OTC trades, source counter-trades, and execute with speed and discipline.</li> <li>Build durable relationships with those clients alongside our country teams and relationship managers — the goal is repeat flow, not one-off tickets.</li> <li>Manage the desk's working capital, ensuring anticipated trades are pre-funded or backed by adequate credit facilities.</li> <li>Own trade disputes end-to-end, and work with Trade Operations to settle every trade cleanly.</li> </ul> <p><strong>- Run execution and risk</strong></p> <ul> <li>Execute across the book — OTC trades, counter-trades, and market counter-trades when matched flow falls through — always within approved trading strategies.</li> <li>Hedge Luno's market risk on its working capital and revenue streams, and execute revenue liquidation trades.</li> <li>Own the desk's P&amp;L against targets and risk limits — you'll know your numbers cold and be able to defend every line of them.</li> </ul> <p><strong>- Shape trading strategy</strong></p> <ul> <li>Drive the development of trading strategies across crypto and FX — OTC, hedging and revenue liquidation today; derivatives, arbitrage and warehousing as the desk matures — with risk management and profitability at the core.</li> </ul> <p><strong>- Read the market</strong></p> <ul> <li>Produce in-depth analysis of digital asset markets: trends, opportunities and risks, plus the news, regulatory shifts and flows that move prices.</li> <li>Deliver the daily market read to the Treasury team, and push your insights into decisions made across Luno.</li> </ul> <p><strong>- Report with rigour</strong></p> <ul> <li>Maintain accurate records of trades, P&amp;L, risk and performance metrics — an auditable book is a credible book.</li> <li>Produce regular stakeholder reporting on trading activity, performance and market insight.</li> </ul> <p><strong>- Build the desk</strong></p> <ul> <li>Spec improvements to Luno's trading and risk systems and shape our push into automation — helping us evolve from manual execution to a scaled, systematic operation.</li> <li>Pressure-test our risk frameworks and models, and make the case for changes as market dynamics shift.</li> </ul> <p>&nbsp;</p> <h4><strong>A little about you:</strong></h4> <ul> <li>3–5 years of trading experience within a brokerage or sell-side OTC trading desk in crypto (preferred), FX, equities or derivatives.</li> <li>Bachelor's in Finance, Economics, Mathematics, Business Administration, Accounting or related discipline.</li> <li>Derivatives arbitrage knowledge or experience would be a plus.</li> <li>An advanced degree or professional qualification (CFA, CAIA, MBA) in a related field is beneficial.</li> <li>A successful broking / OTC trading track record across more than one market.</li> <li>Ambition to grow with the desk — you see this role as a step toward broader market ownership and, in time, trading leadership.</li> <li>Ability to adapt to a fast-paced and dynamic trading environment.</li> <li>Compliance with regulatory standards and a commitment to ethical trading practices.</li> <li>Strong attention to detail and accuracy in trade execution and documentation.</li> <li>Excellent interpersonal and communication skills, a strong team player.</li> <li>Friendly, transparent, articulate and driven to succeed.</li> <li>A passion for crypto.</li> </ul> <p>&nbsp;</p> <h4><strong>Life at Luno:</strong></h4> <ul> <li>Remote but reachable work policy gives you the freedom to choose between working from home or the office.</li> <li>Plus the option to buy and sell up to 5 days leave</li> <li>Improve body and mind, with excellent private medical insurance</li> <li>Access to Learnably and our additional learning platforms for your personal and professional development</li> <li>6 months primary care-giver leave</li> <li>Paw-ternity leave for your furry friend</li> <li>Annual Inspiration Day in addition to your annual leave which increases based on your length of service!&nbsp;</li> <li>A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts</li> <li>Free lunch and snacks</li> <li>0 fees up to a certain amount with Luno from the day you start.*</li> </ul> <p><em>*Offer only available on Luno Instant Buy, not Luno Exchange.</em></p> <p><em>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</em></p>

[https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/5ac97b31-49cd-4012-8bb0-5caf15e33c69/B25.png] PROCUREMENT CONTROLLER — M-KOPA, KENYA [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/927bdeca-2315-4896-adce-9b8c58d9333d/image.png] You've closed the deals that mattered. You've walked into a negotiation everyone else thought was lost and walked out with a number nobody expected. You're good at this — genuinely good — and the people you work with know it. So here's a question worth sitting with: what would it feel like to run that same playbook, but have the outcome show up as a motorbike a rider can now afford, a solar system lighting a home for the first time, or a smartphone that becomes someone's route into the formal economy? That's the trade you'd be making. [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/a01a8900-a1cc-4d97-bb3c-2e84e447e926/image.png] THE SCALE YOU'D BE SOURCING FOR M-KOPA now serves 7 million customers across Africa, having unlocked over $2 billion in credit for people who, in many cases, had never been able to access formal financial products before. Today, 86% of our customers report a real improvement in their quality of life, and 70% are using what they've financed to generate income — not just to consume, but to build something. Behind that is a business of real scale: 2,300+ employees, a network of 35,000 agents, 2 million smartphones assembled in Kenya, and 4,000+ e-motorbikes financed so far, saving riders an average of $5.62 a day in fuel costs. We've contributed $45 million in taxes to the markets we operate in. None of that happens without procurement that can move fast, negotiate hard, and protect value at every stage. [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/a76d1510-ec0b-49ce-9046-5d8fe1a46c6f/image.png] WHY THIS TIMING MATTERS We've gone from 5 million customers to 7 million in the space of a year, and we're building toward 10 million next. That's not a milestone you reach by doing more of the same — it means new categories of spend, new capital projects, new supplier relationships, and a procurement function that can scale with the business rather than trail behind it. If you've noticed M-KOPA hiring across several functions right now, that's not a coincidence — it's deliberate infrastructure-building for the next phase of growth, and procurement sits right at the centre of it. WHAT MAKES THIS DIFFERENT Most procurement roles ask you to run a process. This one asks you to own outcomes — end-to-end, across some of the most varied spend categories a sourcing professional can work in: Mobility, Retail, Facilities, Construction, Fleet, Technology, and Professional Services. You won't be siloed into one category for years on end. You'll be trusted to lead strategic sourcing, complex negotiations, and full contract awards with real autonomy, and your commercial judgment will directly shape capital projects that support financial inclusion at a continental scale. WHAT THE WORK ACTUALLY LOOKS LIKE On any given week, you might be building a should-cost model to pressure-test a supplier's pricing on a construction project, running a sourcing event for a new technology platform, and sitting across the table from a business stakeholder helping them think through the commercial trade-offs of a decision they're about to make. You'll develop category strategies that look two or three years out, not just at the next PO. You'll manage supplier relationships that matter — the kind where a poor renewal conversation could cost the business real money, and a good one builds resilience into the supply chain for years. And you'll do all of this while keeping governance tight: clean documentation, transparent evaluations, audit-ready records, and reporting that gives leadership real visibility into what procurement is delivering. [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/e3edc41a-a8e0-49a2-b71e-793500d787be/image.png] WHAT YOU BRING - Extensive, progressive experience in procurement and supply chain, with a demonstrated track record across strategic sourcing, category management, supplier relationship management, and end-to-end delivery of cross-functional procurement projects — CapEx, construction, facilities, technology, logistics, or retail expansion. - Strong commercial acumen and negotiation capability, backed by hands-on experience applying Total Cost of Ownership modelling, spend analysis, supplier benchmarking, and market intelligence to drive decisions with measurable value — supported by relevant procurement qualifications (CIPS or KISM; progress toward MCIPS is a plus). - Comfort operating with real autonomy, independently juggling multiple sourcing projects at once, and working confidently in ERP/eProcurement environments such as Microsoft Dynamics 365, SAP, Oracle, Coupa, or Ariba. A background in Procurement & Supply Chain Management, Commerce, Business Administration, or a related field rounds out the profile — though what matters most is what you've actually delivered. A REALITY CHECK This role will stretch you. You'll be managing competing priorities across very different categories at the same time, some of them high-pressure capital projects with real deadlines attached. You'll need to build trust with stakeholders who don't report to you and suppliers who don't always want to move at your pace. If that sounds like more responsibility than reassurance — good. That's usually the sign you're ready for it. WHY THIS MATTERS Every contract you negotiate well, every supplier relationship you strengthen, every category strategy you get right — it shows up downstream as more customers reached, more credit unlocked responsibly, and more people accessing formal financial services for the first time. That's the throughline connecting your spreadsheet to someone's life changing. Not every procurement role can say that. If you're reading this and thinking about what your next negotiation could actually be for — let's talk. [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/31481dd8-5d34-4fe8-93f8-6c1909817eef/image.png] WHY M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com http://m-kopa.com. [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/369018b8-cf9c-49c7-95f1-1d414482ba57/B13.png] Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026), named on CNBC's World’s Top Fintech Companies 2025 & 2026 and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 10 million customers, unlocking $2 billion in cumulative credit for the everyday earners across Africa, in addition to over 10,000 e-bikes financed in Kenya. [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/481f6724-8375-4f39-b514-fbe00b8fc3b5/B13.png] Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.  M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date. If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references. Procurement Controller — M-KOPA, Kenya You've closed the deals that mattered. You've walked into a negotiation everyone else thought was lost and walked out with a number nobody expected. You're good at this — genuinely good — and the people you work with know it. So here's a question worth sitting with: what would it feel like to run that same playbook, but have the outcome show up as a motorbike a rider can now afford, a solar system lighting a home for the first time, or a smartphone that becomes someone's route into the formal economy? That's the trade you'd be making. The scale you'd be sourcing for M-KOPA now serves 7 million customers across Africa, having unlocked over $2 billion in credit for people who, in many cases, had never been able to access formal financial products before. Today, 86% of our customers report a real improvement in their quality of life , and 70% are using what they've financed to generate income — not just to consume, but to build something. Behind that is a business of real scale: 2,300+ employees , a network of 35,000 agents , 2 million smartphones assembled in Kenya , and 4,000+ e-motorbikes financed so far, saving riders an average of $5.62 a day in fuel costs. We've contributed $45 million in taxes to the markets we operate in. None of that happens without procurement that can move fast, negotiate hard, and protect value at every stage. Why this timing matters We've gone from 5 million customers to 7 million in the space of a year, and we're building toward 10 million next. That's not a milestone you reach by doing more of the same — it means new categories of spend, new capital projects, new supplier relationships, and a procurement function that can scale with the business rather than trail behind it. If you've noticed M-KOPA hiring across several functions right now, that's not a coincidence — it's deliberate infrastructure-building for the next phase of growth, and procurement sits right at the centre of it. What makes this different Most procurement roles ask you to run a process. This one asks you to own outcomes — end-to-end, across some of the most varied spend categories a sourcing professional can work in: Mobility, Retail, Facilities, Construction, Fleet, Technology, and Professional Services. You won't be siloed into one category for years on end. You'll be trusted to lead strategic sourcing, complex negotiations, and full contract awards with real autonomy, and your commercial judgment will directly shape capital projects that support financial inclusion at a continental scale. What the work actually looks like On any given week, you might be building a should-cost model to pressure-test a supplier's pricing on a construction project, running a sourcing event for a new technology platform, and sitting across the table from a business stakeholder helping them think through the commercial trade-offs of a decision they're about to make. You'll develop category strategies that look two or three years out, not just at the next PO. You'll manage supplier relationships that matter — the kind where a poor renewal conversation could cost the business real money, and a good one builds resilience into the supply chain for years. And you'll do all of this while keeping governance tight: clean documentation, transparent evaluations, audit-ready records, and reporting that gives leadership real visibility into what procurement is delivering. What you bring • Extensive, progressive experience in procurement and supply chain , with a demonstrated track record across strategic sourcing, category management, supplier relationship management, and end-to-end delivery of cross-functional procurement projects — CapEx, construction, facilities, technology, logistics, or retail expansion. • Strong commercial acumen and negotiation capability , backed by hands-on experience applying Total Cost of Ownership modelling, spend analysis, supplier benchmarking, and market intelligence to drive decisions with measurable value — supported by relevant procurement qualifications (CIPS or KISM; progress toward MCIPS is a plus). • Comfort operating with real autonomy , independently juggling multiple sourcing projects at once, and working confidently in ERP/eProcurement environments such as Microsoft Dynamics 365, SAP, Oracle, Coupa, or Ariba. A background in Procurement & Supply Chain Management, Commerce, Business Administration, or a related field rounds out the profile — though what matters most is what you've actually delivered. A reality check This role will stretch you. You'll be managing competing priorities across very different categories at the same time, some of them high-pressure capital projects with real deadlines attached. You'll need to build trust with stakeholders who don't report to you and suppliers who don't always want to move at your pace. If that sounds like more responsibility than reassurance — good. That's usually the sign you're ready for it. Why this matters Every contract you negotiate well, every supplier relationship you strengthen, every category strategy you get right — it shows up downstream as more customers reached, more credit unlocked responsibly, and more people accessing formal financial services for the first time. That's the throughline connecting your spreadsheet to someone's life changing. Not every procurement role can say that. If you're reading this and thinking about what your next negotiation could actually be for — let's talk. Why M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com . Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026), named on CNBC's World’s Top Fintech Companies 2025 & 2026 and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 10 million customers, unlocking $2 billion in cumulative credit for the everyday earners across Africa, in addition to over 10,000 e-bikes financed in Kenya. Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.  M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date. If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references.

[https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/5ac97b31-49cd-4012-8bb0-5caf15e33c69/B25.png] WE ARE LOOKING FOR A CUSTOMER CARE TRAINER TO JOIN OUR CUSTOMER CARE GROUP; AS WE SCALE UP AND DRIVE DIGITAL AND FINANCIAL INCLUSION ACROSS OUR MARKETS. [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/5e9f3448-2fed-4b66-b1ee-9474279a7947/B13.png] This role offers the opportunity to shape how hundreds of Customer Care agents deliver exceptional support to millions of M-KOPA customers. You'll facilitate training programs, develop learning materials, and identify skills gaps that improve agent performance and customer outcomes. You'll ensure agents—both in-house and BPO—have the product knowledge, system proficiency, and customer handling skills needed to deliver excellent support. Working with talented teams across Quality Assurance, Team Leaders, Product, Tech, Projects, and BPO partners, you'll be the capability builder who translates change into readiness and transforms training into tangible performance improvement.   ABOUT US We foster a culture where continuous learning meets performance excellence. Our team values practical training that sticks, coaching that transforms performance, and learning environments that engage and motivate. You'll be empowered to develop materials, facilitate sessions, and partner with stakeholders to ensure every agent is equipped to deliver world-class customer service, working in a dynamic environment where your training directly contributes to customer satisfaction and operational success. At M-KOPA, our Customer Care Trainers aren't just delivering sessions—they're building capability at scale, creating learning experiences that empower agents, and ensuring consistent service standards that reflect our commitment to upgrading lives across Africa. [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/1d6a34b9-74d6-43c2-91eb-dc1b64320ccf/Image%202.jpg] This is a hybrid role, working from our offices in Accra, Ghana, partnering with a diverse group of employees from our different markets and locations across the UK, Europe, and Africa. You will be reporting to the Global Head Customer Support IN THIS ROLE, YOU WOULD BE RESPONSIBLE FOR:   Training Delivery & Facilitation - Conducting training sessions for Customer Care Representatives (CCRs) and support teams according to the training calendar on M-KOPA's products, processes, systems, customer handling, and soft skills - Supporting new hire readiness by enabling onboarding through structured induction, role-specific training, and certification to ensure agents are ready to go live confidently - Facilitating engaging sessions that make complex information accessible and memorable Training Needs Analysis & Performance Support - Identifying training needs by assessing skill gaps and training requirements through QA feedback, Team Leader insights, quiz results, and performance trends - Translating findings into targeted learning interventions that address root causes of performance gaps - Providing coaching support by partnering with Team Leaders and Quality Assurance to reinforce learning through coaching plans, refresher sessions, and targeted upskilling for underperforming areas Content Development & Knowledge Management - Developing training materials including training guides, job aids, assessments, and facilitation plans to support new products, process changes, and service improvements - Creating content that is clear, practical, and immediately applicable to agent workflows - Maintaining learning resources to ensure training content remains accurate, accessible, and aligned to current SOPs, tools, and customer policies across in-house and BPO teams - Continuously improving materials based on feedback and performance outcomes Assessment, Certification & Reporting - Administering monthly assessments by developing questions and managing end-to-end quiz administration for all Customer Care teams, ensuring participation, timely completion, and retakes where required - Tracking training effectiveness by monitoring training outcomes and reporting on attendance, scores, certification readiness, and capability gaps to inform continuous improvement - Using assessment data to identify learning opportunities and measure impact Stakeholder Partnership & Change Enablement - Supporting change management by serving as a liaison between Customer Care and cross-functional teams (e.g., Product/Tech, Projects, Sales), translating changes into clear learning content and readiness activities - Enabling BPO alignment by supporting BPO teams through delivering/rolling out training updates, ensuring consistent knowledge and service standards across partners - Partnering with stakeholders to ensure training aligns with business priorities and operational needs Team Engagement & Learning Culture - Promoting continuous learning by fostering a positive and supportive learning environment that strengthens engagement, motivation, and retention of key knowledge and skills - Creating training experiences that agents genuinely enjoy and remember - Building a culture where learning is valued and celebrated This is a training and development role based in Nairobi, Kenya. If successful, you would be reporting to the Senior Training Lead.   YOUR APPLICATION SHOULD DEMONSTRATE:   Essential Experience - Minimum 2 years' experience training call center or customer support agents - Prior experience as a Customer Care Representative is an added advantage - Solid understanding of customer support operations, common contact center KPIs, quality assurance practices, and customer service workflows - Demonstrated ability to develop clear, practical training materials (guides, job aids, assessments) for products, processes, and systems - Confidence coaching individuals and groups, providing structured feedback, and partnering with Team Leaders and QAs to improve performance - Fluency in English (written and verbal) Core Competencies - Communication Mastery: Excellent verbal and written communication skills with the ability to simplify complex information for different audiences - Analytical & Problem-Solving: Ability to interpret performance insights and identify root causes of knowledge/skill gaps - Instructional Skills: Strong facilitation capability and knowledge of training best practices (adult learning principles) - Tool Proficiency: Proficiency in CRM tools and Microsoft Office Suite; comfortable learning new systems quickly - Collaboration & Stakeholder Management: Ability to work cross-functionally and support change rollouts with clear, timely learning communications - Attention to Detail & Time Management: Strong organization skills to manage training calendars, assessments, and multiple audiences - Customer Centricity: Commitment to improving customer outcomes through capability building and consistent service standards - Presentation skills that engage and hold attention - Ability to design assessments that accurately measure learning - Experience working with BPO partners or distributed teams is an advantage - Passion for developing people and seeing them succeed What Sets You Apart - You genuinely enjoy teaching and seeing people improve - You can take complex processes and make them simple and memorable - You're data-driven but human-centered—you use performance metrics to identify needs but design learning experiences that connect with people - You're comfortable in front of a room and can adapt your facilitation style to different audiences - You see training not as a one-time event but as part of a continuous learning journey - You're organized enough to manage multiple training calendars, assessments, and stakeholder requests without dropping balls If the above is of interest to you, please apply. WHY M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com http://m-kopa.com. [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/369018b8-cf9c-49c7-95f1-1d414482ba57/B13.png] Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026), named on CNBC's World’s Top Fintech Companies 2025 & 2026 and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 10 million customers, unlocking $2 billion in cumulative credit for the everyday earners across Africa, in addition to over 10,000 e-bikes financed in Kenya. [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/481f6724-8375-4f39-b514-fbe00b8fc3b5/B13.png] Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.  M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date. If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references. We are looking for a Customer Care Trainer to join our Customer Care group; as we scale up and drive digital and financial inclusion across our markets. This role offers the opportunity to shape how hundreds of Customer Care agents deliver exceptional support to millions of M-KOPA customers. You'll facilitate training programs, develop learning materials, and identify skills gaps that improve agent performance and customer outcomes. You'll ensure agents—both in-house and BPO—have the product knowledge, system proficiency, and customer handling skills needed to deliver excellent support. Working with talented teams across Quality Assurance, Team Leaders, Product, Tech, Projects, and BPO partners, you'll be the capability builder who translates change into readiness and transforms training into tangible performance improvement.   About Us We foster a culture where continuous learning meets performance excellence. Our team values practical training that sticks, coaching that transforms performance, and learning environments that engage and motivate. You'll be empowered to develop materials, facilitate sessions, and partner with stakeholders to ensure every agent is equipped to deliver world-class customer service, working in a dynamic environment where your training directly contributes to customer satisfaction and operational success. At M-KOPA, our Customer Care Trainers aren't just delivering sessions—they're building capability at scale, creating learning experiences that empower agents, and ensuring consistent service standards that reflect our commitment to upgrading lives across Africa. This is a hybrid role , working from our offices in Accra, Ghana , partnering with a diverse group of employees from our different markets and locations across the UK, Europe, and Africa. You will be reporting to the Global Head Customer Support In this role, you would be responsible for:   Training Delivery & Facilitation • Conducting training sessions for Customer Care Representatives (CCRs) and support teams according to the training calendar on M-KOPA's products, processes, systems, customer handling, and soft skills • Supporting new hire readiness by enabling onboarding through structured induction, role-specific training, and certification to ensure agents are ready to go live confidently • Facilitating engaging sessions that make complex information accessible and memorable Training Needs Analysis & Performance Support • Identifying training needs by assessing skill gaps and training requirements through QA feedback, Team Leader insights, quiz results, and performance trends • Translating findings into targeted learning interventions that address root causes of performance gaps • Providing coaching support by partnering with Team Leaders and Quality Assurance to reinforce learning through coaching plans, refresher sessions, and targeted upskilling for underperforming areas Content Development & Knowledge Management • Developing training materials including training guides, job aids, assessments, and facilitation plans to support new products, process changes, and service improvements • Creating content that is clear, practical, and immediately applicable to agent workflows • Maintaining learning resources to ensure training content remains accurate, accessible, and aligned to current SOPs, tools, and customer policies across in-house and BPO teams • Continuously improving materials based on feedback and performance outcomes Assessment, Certification & Reporting • Administering monthly assessments by developing questions and managing end-to-end quiz administration for all Customer Care teams, ensuring participation, timely completion, and retakes where required • Tracking training effectiveness by monitoring training outcomes and reporting on attendance, scores, certification readiness, and capability gaps to inform continuous improvement • Using assessment data to identify learning opportunities and measure impact Stakeholder Partnership & Change Enablement • Supporting change management by serving as a liaison between Customer Care and cross-functional teams (e.g., Product/Tech, Projects, Sales), translating changes into clear learning content and readiness activities • Enabling BPO alignment by supporting BPO teams through delivering/rolling out training updates, ensuring consistent knowledge and service standards across partners • Partnering with stakeholders to ensure training aligns with business priorities and operational needs Team Engagement & Learning Culture • Promoting continuous learning by fostering a positive and supportive learning environment that strengthens engagement, motivation, and retention of key knowledge and skills • Creating training experiences that agents genuinely enjoy and remember • Building a culture where learning is valued and celebrated This is a training and development role based in Nairobi, Kenya. If successful, you would be reporting to the Senior Training Lead.   Your application should demonstrate:   Essential Experience • Minimum 2 years' experience training call center or customer support agents • Prior experience as a Customer Care Representative is an added advantage • Solid understanding of customer support operations, common contact center KPIs, quality assurance practices, and customer service workflows • Demonstrated ability to develop clear, practical training materials (guides, job aids, assessments) for products, processes, and systems • Confidence coaching individuals and groups, providing structured feedback, and partnering with Team Leaders and QAs to improve performance • Fluency in English (written and verbal) Core Competencies • Communication Mastery: Excellent verbal and written communication skills with the ability to simplify complex information for different audiences • Analytical & Problem-Solving: Ability to interpret performance insights and identify root causes of knowledge/skill gaps • Instructional Skills: Strong facilitation capability and knowledge of training best practices (adult learning principles) • Tool Proficiency: Proficiency in CRM tools and Microsoft Office Suite; comfortable learning new systems quickly • Collaboration & Stakeholder Management: Ability to work cross-functionally and support change rollouts with clear, timely learning communications • Attention to Detail & Time Management: Strong organization skills to manage training calendars, assessments, and multiple audiences • Customer Centricity: Commitment to improving customer outcomes through capability building and consistent service standards • Presentation skills that engage and hold attention • Ability to design assessments that accurately measure learning • Experience working with BPO partners or distributed teams is an advantage • Passion for developing people and seeing them succeed What Sets You Apart • You genuinely enjoy teaching and seeing people improve • You can take complex processes and make them simple and memorable • You're data-driven but human-centered—you use performance metrics to identify needs but design learning experiences that connect with people • You're comfortable in front of a room and can adapt your facilitation style to different audiences • You see training not as a one-time event but as part of a continuous learning journey • You're organized enough to manage multiple training calendars, assessments, and stakeholder requests without dropping balls If the above is of interest to you, please apply. Why M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com . Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026), named on CNBC's World’s Top Fintech Companies 2025 & 2026 and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 10 million customers, unlocking $2 billion in cumulative credit for the everyday earners across Africa, in addition to over 10,000 e-bikes financed in Kenya. Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.  M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date. If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references.

WE’RE HEIDI.   We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. In just 18 months, our clinical AI products have absorbed the administrative chaos of 73 million patient visits. Today, we support over 2.5 million patient sessions a week across 190+ countries.   Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding. Our mission is simple: double the world’s healthcare capacity and strengthen the human connection at its heart.   We found product-market fit with a freemium medical scribe that clinicians love. Now, we're expanding. Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again.   If you don’t choose easy and you want to build something way bigger than yourself then, choose the challenge, choose Heidi.   THE ROLE We’re hiring a Customer Systems Lead to help build a seamless, connected customer operating environment across Heidi. Reporting to the Head of Customer Success, ANZ, this role will own the systems, tooling, integrations, and customer data flows that power the customer experience across Customer Success, Support, Implementations, and Product. You will help ensure customer teams have the right information, at the right time, in the right systems — reducing operational friction, improving visibility, and enabling teams to focus more time on meaningful customer work. This role is ideal for someone who loves systems thinking, operational architecture, automation, integrations, and creating elegant workflows across complex customer environments. WHAT YOU WILL DO OWN THE CUSTOMER SYSTEMS ECOSYSTEM Manage and improve the systems that support the customer journey across CRM, support tooling, onboarding workflows, reporting, customer data, and operational platforms. IMPROVE CONNECTED CUSTOMER EXPERIENCES Help ensure customer information flows cleanly across systems and teams, reducing duplication, manual work, operational gaps, and inconsistent customer experiences. BUILD INTEGRATIONS AND AUTOMATIONS Partner with Product, Engineering, and Operations teams to improve integrations, workflows, automations, and operational scalability across customer systems. IMPROVE VISIBILITY AND OPERATIONAL INTELLIGENCE Help build better reporting, dashboards, lifecycle visibility, customer health signals, and operational insights that support customer-facing teams and leadership decision-making. STREAMLINE TEAM WORKFLOWS Identify opportunities to simplify how Customer Success and Support teams work day-to-day, helping reduce administrative burden and improve operational efficiency. BE A BUILDER Get into the detail, solve messy operational problems, and continuously improve the systems and workflows that power the customer experience. WHAT WE WILL LOOK FOR - Experience in Customer Systems, Revenue Operations, Customer Operations, Systems Administration, or Operations roles in SaaS or healthcare environments - Strong systems-thinking mindset and comfort working across tooling, workflows, and integrations - Experience with CRM and support platforms such as Salesforce, HubSpot, Zendesk, Intercom, Jira, Gainsight, or similar tools - Experience building automations, improving workflows, and solving operational inefficiencies - Strong analytical and problem-solving skills - Ability to work cross-functionally across technical and operational teams - Practical and hands-on, with a bias for action and continuous improvement HOW WE SHOW UP   - Build for the next decade, not next quarter. Our targets are outrageous on purpose. The world's health doesn't have the luxury of incrementalism. - Lead, don't wait. We treat tomorrow's problems today. Sometimes we build what's needed before it's wanted, and we're fine with that. - Follow the evidence. Trust the patient. We pursue truth relentlessly. But when the subjective and objective disagree, we treat the patient, not the numbers. Ego is a comorbidity we can't afford. - Own the outcome. Everyone here carries the company. Raise problems with solutions, solve them end-to-end, and never be a bystander. - Ship, measure, go again. A button today, a workflow tomorrow. More iterations beat better planning. We're precise at pace, not reckless. - Live in clinicians' reality. Not the ideal workflow, the twenty-patients-before-lunch actual one. We build for exhausted humans, and we'd better be decent ones while we do it.   Why Heidi?   You’ll join a team focused on real-world impact over imaginary valuations and glossy PR. We live and breathe the challenges of modern health systems, and are laser-focused on exacting the change we’d like to see.   We’re medicos, engineers, builders, and designers who’ve felt the moral and practical toll of what non-care feels like. True A-players progress extremely fast here. The nature of the scale-up game is demanding, but we value sustainable performance and mental health.   You're trusted to perform, and you set your schedule. We operate on outcomes > inputs, not process theatre. We all take the bins out, metaphorically and literally.   Building what we’re building isn’t always easy. But we didn’t choose easy, we chose to build something that actually matters. We hold ourselves to a higher standard because healthcare demands it. If you join Heidi, you recognise that the deeper question isn’t whether AI can solve the global healthcare crisis, but whose hands will shape it.   The work is hard, but you will trust and admire the people you work beside, and rest easy knowing you’re doing the defining work of your career.   We take care of you.   We offer a $1,000 annual learning and development budget, a $150/month health and wellness allowance, a $500 home office budget, 26 weeks paid primary parental leave and 18 weeks paid secondary parental leave, fertility support up to $10,000, four weeks of work from anywhere per year, and serious equity.   Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and welcome all applicants as we're committed to promoting a culture of opportunity for all. We’re Heidi.   We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. In just 18 months, our clinical AI products have absorbed the administrative chaos of 73 million patient visits. Today, we support over 2.5 million patient sessions a week across 190+ countries.   Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding. Our mission is simple: double the world’s healthcare capacity and strengthen the human connection at its heart.   We found product-market fit with a freemium medical scribe that clinicians love. Now, we're expanding. Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again.   If you don’t choose easy and you want to build something way bigger than yourself then, choose the challenge, choose Heidi.   The Role We’re hiring a Customer Systems Lead to help build a seamless, connected customer operating environment across Heidi. Reporting to the Head of Customer Success, ANZ, this role will own the systems, tooling, integrations, and customer data flows that power the customer experience across Customer Success, Support, Implementations, and Product. You will help ensure customer teams have the right information, at the right time, in the right systems — reducing operational friction, improving visibility, and enabling teams to focus more time on meaningful customer work. This role is ideal for someone who loves systems thinking, operational architecture, automation, integrations, and creating elegant workflows across complex customer environments. What you will do Own the customer systems ecosystem Manage and improve the systems that support the customer journey across CRM, support tooling, onboarding workflows, reporting, customer data, and operational platforms. Improve connected customer experiences Help ensure customer information flows cleanly across systems and teams, reducing duplication, manual work, operational gaps, and inconsistent customer experiences. Build integrations and automations Partner with Product, Engineering, and Operations teams to improve integrations, workflows, automations, and operational scalability across customer systems. Improve visibility and operational intelligence Help build better reporting, dashboards, lifecycle visibility, customer health signals, and operational insights that support customer-facing teams and leadership decision-making. Streamline team workflows Identify opportunities to simplify how Customer Success and Support teams work day-to-day, helping reduce administrative burden and improve operational efficiency. Be a builder Get into the detail, solve messy operational problems, and continuously improve the systems and workflows that power the customer experience. What we will look for • Experience in Customer Systems, Revenue Operations, Customer Operations, Systems Administration, or Operations roles in SaaS or healthcare environments • Strong systems-thinking mindset and comfort working across tooling, workflows, and integrations • Experience with CRM and support platforms such as Salesforce, HubSpot, Zendesk, Intercom, Jira, Gainsight, or similar tools • Experience building automations, improving workflows, and solving operational inefficiencies • Strong analytical and problem-solving skills • Ability to work cross-functionally across technical and operational teams • Practical and hands-on, with a bias for action and continuous improvement How we show up   • Build for the next decade, not next quarter . Our targets are outrageous on purpose. The world's health doesn't have the luxury of incrementalism. • Lead, don't wait . We treat tomorrow's problems today. Sometimes we build what's needed before it's wanted, and we're fine with that. • Follow the evidence . Trust the patient. We pursue truth relentlessly. But when the subjective and objective disagree, we treat the patient, not the numbers. Ego is a comorbidity we can't afford. • Own the outcome . Everyone here carries the company. Raise problems with solutions, solve them end-to-end, and never be a bystander. • Ship, measure, go again . A button today, a workflow tomorrow. More iterations beat better planning. We're precise at pace, not reckless. • Live in clinicians' reality . Not the ideal workflow, the twenty-patients-before-lunch actual one. We build for exhausted humans, and we'd better be decent ones while we do it.   Why Heidi?   You’ll join a team focused on real-world impact over imaginary valuations and glossy PR. We live and breathe the challenges of modern health systems, and are laser-focused on exacting the change we’d like to see.   We’re medicos, engineers, builders, and designers who’ve felt the moral and practical toll of what non-care feels like. True A-players progress extremely fast here. The nature of the scale-up game is demanding, but we value sustainable performance and mental health.   You're trusted to perform, and you set your schedule. We operate on outcomes > inputs, not process theatre. We all take the bins out, metaphorically and literally.   Building what we’re building isn’t always easy. But we didn’t choose easy, we chose to build something that actually matters. We hold ourselves to a higher standard because healthcare demands it. If you join Heidi, you recognise that the deeper question isn’t whether AI can solve the global healthcare crisis, but whose hands will shape it.   The work is hard, but you will trust and admire the people you work beside, and rest easy knowing you’re doing the defining work of your career.   We take care of you.   We offer a $1,000 annual learning and development budget, a $150/month health and wellness allowance, a $500 home office budget, 26 weeks paid primary parental leave and 18 weeks paid secondary parental leave, fertility support up to $10,000, four weeks of work from anywhere per year, and serious equity.   Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and welcome all applicants as we're committed to promoting a culture of opportunity for all.

Advance your HR career in the manufacturing industry as a Payroll and HR Administrator based in Cape Town! This position involves overseeing end-to-end payroll processing and HR administration, while maintaining accuracy, confidentiality, and compliance, and contributing to efficient payroll operations and effective HR support. You will manage payroll on Premier VIP, handle reconciliations, maintain employee records, and support time and attendance, reporting, and general HR processes. Applican…

The Fiduciary Administrator requires a suitably qualified individual who will assist in the holistic and full administration process in the following teams: Advisory services team: Assistance in executing advisory-related services to clients as required from time to time. The advisory services require adherence to legislation, policies, and internal service level agreements. Deceased estates team: Deceased estate matters in terms of relevant legislation and specifically the Administration of Es…

Job Description To manage and grow a portfolio of high-value clients by executing the customer relationship management strategy within defined parameters. Contribute to strategic initiatives and translate them into operational plans to drive client satisfaction, retention, and revenue growth. Ensure effective delivery of client services through proactive relationship management and continuous improvement of service standards. Hello Future Relationship Manager Client Services- (Retirement Funding & Group Risk Solutions) Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change. Are you someone who can: Deliver high quality, high touch client relationship management and advice to corporate clients within the retirement fund and group risk benefits environment. This role ensures that benefit structures are optimally designed, compliant, well communicated, and aligned to the needs of employers and their members. You will be an ideal candidate if you have: Qualifications & Experience • Grade 12 (Matric) Bachelor's Degree in Commerce or a related field Regulatory Examination (RE) qualification will be advantageous • Proven experience in retirement funding, employee benefits consulting, and group risk solutions. • Minimum of 3–5 years’ consulting experience • Strong knowledge of industry products, regulatory requirements, and benefit consulting practices.   You will have access to: • Opportunities to network and collaborate. • A challenging working environment • Opportunities to innovate. Key Responsibilities Client Advisory & Benefit Design • Provide FAIS compliant financial advice to corporate clients on retirement funds and group risk benefits. • Design, review, and tailor benefit structures based on workforce demographics, employer budgets, and strategic objectives. • Analyse existing benefit arrangements to identify gaps, inefficiencies, risks, or shortfalls, and propose improved solutions. • Present recommendations and provide strategic guidance to employer decision‑makers, trustees, and HR executives on an ongoing basis. Client Engagement & Relationship Management • Build and maintain strong, trust-based relationships with clients at both employer and member level. • Manage ongoing client needs through high touch, proactive engagement, ensuring consistent service excellence. • Conduct benefit reviews, induction sessions, member education engagements, and strategic planning sessions. • Act as the primary point of contact, ensuring first-time resolution of queries and seamless service delivery. Communication & Member Support • Provide input on member communication including benefit guides, presentations, and change management material. • Translate complex benefits and legislative concepts into clear, easy-to-understand communication for members. • Support digital adoption and guide members on tools and platforms enhancing member experience. Compliance, Governance & Reporting • Ensure all advice, communication, and processes are aligned with FAIS, fund rules, and regulatory requirements. • Maintain accurate administration, reporting, and documentation in line with internal governance standards. • Identify and escalate potential risks, ensuring protection of both the client and the organisation. Additional Requirements: Apply now if you are interested in taking the next step. We look forward to engaging with you! All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties. #Post #FNB #Ll -SM8   Important Closing Date Note Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 10/08/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Description To deliver an exceptional and efficient customer experience by proactively understanding customer needs, providing tailored product solutions, and directing customers to the most suitable service channels (including eChannels and self-service). Ensure all interactions align with established policies, processes, and service standards. Hello Future FNB Community Advisor DHA Welcome to FNB , the home of the #changeables . We strive to be a trusted partner helping to create a better world by providing an innovative, contextual, and integrated financial solutions. As part of our team in FNB Points of Presence (POP) , you will be surrounded by unique talents, and an inclusive environment which value our differences and that lives up to the promise of being deeply invested. Now’s the time to imagine your potential in a team where you can become the best version of yourself. Please note that this is a 12 Month Fixed Term Contract (Department of Home Affairs Initiative)   Are you someone who can: • Build and maintain strong relationships with clients. • Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations. • Effectively communicate with clients and have the ability to explain processes and requirements in a simple manner. • Ensure compliance with rules and processes and has attention to detail. • Educate customers to the correct Banking platform aligned with their needs. Connect with our customers by living up to our brand promise of “how can we help you?” at all times. • Analyse customer data and recommend tailored solutions. • Achieve sales results by providing contextual and integrated financial solutions to customers. • Conduct yourself in an ethical manner. • Takes accountability for own performance, personal and career development. • Show empathy with customers. • Stay updated on industry trends and product knowledge. • Maximize channel optimisation opportunities identified aligned to customer needs   • Ensure activities support cost containment and reduction • Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions • Fulfilling transactions above the benchmark set and providing an exceptional customer experience Qualification & Experience Requirement • Minimum Qualification: Grade 12/ NQF Level 4   • Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS • 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services You will be an ideal candidate if you possess the following: • Excellent communication and relationship‑building skills and an ability to engage diverse customer needs • Confidence in guiding customers toward digital and Self‑Service solutions • Ability to identify sales opportunities and support portfolio growth • High levels of accuracy, discipline, and adherence to process • Strong organising, planning, and time‑management capability • Commitment to delivering consistent, exceptional service You will have access to: • Opportunities to build relationships as part of a dynamic team. • A challenging working environment • Personal and professional growth • Opportunities to have an impact in a local market as a brand ambassador. You can be a match if you are: • Customer Centric. • Enjoy solving problems. • Persuasive selling skills • Able to understand rules in a regulated environment. • Agile and Flexible • Strong communication and interpersonal skills • Have a results-driven attitude with a passion for exceeding targets. • Have excellent Organisational skills and attention to detail. Apply now if you are interested in taking the next step. We look forward to engaging with you! All appointments will be made in line with FirstRand Group’s Employment Equity plan . The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfil this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.   Important Closing Date Note Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 10/08/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary Work as part of an agile team to provide application support for specified tech products & services. This includes first line support & basic optimization, administration, configuration, maintenance & trouble shooting / problem solving with end users of these tech products & services. Job Description Data Engineering is responsible for the central data platform that receives and distributes data across the bank. This is a multi-platform environment and leverages a blend of custom, commercial and open-source tools to manage and support thousands of critical data-related jobs. These jobs are supported and updated in line with changes across the landscape to avoid disruption to downstream data consumers. In this role, you will be part of the Data Operations team that is responsible for supporting all the applications on the Hadoop ecosystem. This role expands in maintaining changes on datasets and optimisation activities on all applications, including new development. They therefore need to understand basic programming to enable them to manage Big Data and to transfer all data to Hadoop.   Education: Bachelor’s degree in computer science, Information Systems or related field.  Job Experience & Skills Required: • 2+ years’ experience working in Big data environment, optimising and building big data pipelines, architectures and data sets with e.g. Java, Scala, Python, Hadoop, Apache Spark and Kafka • Familiarity with Hadoop ecosystem and its components • Good knowledge of the concepts of Hadoop • Solid experience in a working environment in Big Data development utilising SQL or Python • Experience in Big Data development using Spark • Experience in Hadoop, HDFS and MapReduce • Experience in database design, development and data modelling   The following additional knowledge, skills and attributes are preferred: • Good knowledge in back-end programming, specifically java • Experience with development in a Linux environment and its basic commands • Ability to write reliable, manageable, and high-performance code • Should have basic knowledge of SQL, database structures, principles, and theories • Knowledge of workflow/schedulers • Strong collaboration and communication skills • Strong analytical and problem-solving skills Responsibilities  • Support pipelines end to end • Build enhancements and new developments  • Build and deploy new data pipelines • Identify optimisation opportunities • Improvement on recovery time in case of prod failures • Test prototypes and oversee handover to the Data Operations teams • Attend and contribute to regular team and User meetings • Responsible for the actual coding or programming of Hadoop applications • High-speed querying     Education Bachelor's Degree: Information Technology Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank. Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary Administer high net worth deceased estates ranging from standard to complex cases, ensuring legal compliance, stakeholder engagement, and timely execution of estate processes in line with fiduciary standards and service excellence. This role is accountable for the execution of routine tasks and support activities that contribute to service delivery within a business or functional area. The incumbent applies standard procedures, follows defined guidelines, and works under supervision to complete assigned work accurately and efficiently. The role requires attention to detail, a commitment to quality, and the ability to collaborate with team members to meet service standards and customer expectations. Job Description KEY FOCUS AREAS • Administer estates from reporting to final distribution, including drafting liquidation and distribution accounts • Ensure compliance with estate laws, internal policies and all other regulations or laws that are governing estates administration • Analyse the content of the Will to establish whether it is executable or not (e.g. Farm property bequeathed to more than one person, this is not possible in terms of the Act 70 of 1970). After analysing the Will consider possible solutions and make suggestions to the client (i.e. Redistribution agreement, Close Corporations, Companies / Deed of Election / Possible cash shortfall, Estate duty payable, possible Capital Gains Tax implications). • Consult with bereaved clients, to explain processes and timeframes, to obtain relevant information and documents, to update and inform, and to manage expectations. • Provide efficient service and manage estate risks by ensure accurate documentation • Collaborate across teams to resolve estate complexities • Contribute to continuous improvement and innovation • Knowledge of relevant statutes – Administration of Estates Act; Estate Duty Act; Wills Act; Intestate Succession Act ACCOUNTABILITIES Strategy Formulation and Execution • Align daily activities with team objectives and priorities. • Complete assigned tasks accurately and within defined timelines. • Escalate challenges or issues that prevent delivery. Customer Primacy • Deliver services in line with defined service standards. • Respond to customer queries professionally and escalate unresolved matters. • Contribute to positive customer experiences through quality execution. Sustainable Growth • Meet individual productivity, accuracy, and quality targets. • Minimise errors and rework by following prescribed processes. • Support team initiatives that improve efficiency and service outcomes. Client-Driven Innovation and Change • Adopt new processes, tools, or ways of working as directed. • Provide feedback on how changes affect task execution or customer impact. • Participate in team discussions on service or process improvements. Leading Talent • Take ownership of personal learning and development. • Apply feedback from supervisors to improve performance. • Participate actively in training and skills development activities. Operational Effectiveness • Follow standard operating procedures and work instructions consistently. • Maintain accurate records and documentation of completed tasks. • Identify and report issues or risks affecting task completion. Digital Adoption • Use prescribed digital platforms and tools to complete daily tasks. • Support adoption of new technologies introduced into the team. • Flag system or tool issues for resolution by supervisors. Good Governance, Risk and Compliance • Adhere strictly to governance, compliance, and policy requirements. • Complete mandatory training and apply relevant standards in daily work. • Report irregularities, errors, or risks immediately. Data Monetisation • Capture and validate data accurately as part of routine tasks. • Ensure data integrity, confidentiality, and security at all times. • Use available data to inform decisions and improve work quality. Stakeholder Management • Collaborate effectively with colleagues to achieve shared outcomes. • Communicate clearly with supervisors to ensure alignment on priorities. • Represent the team professionally in interactions with others. Education National Diplomas and Advanced Certificates: Estate and Trust Management, National Diplomas and Advanced Certificates: Financial Planning, National Diplomas and Advanced Certificates: Law, National Senior Certificate/ Matric (Grade 12) Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank. Absa Bank Limited reserves the right not to make an appointment to the post as advertised

<p><span><strong>BIOVAC </strong>is one of the leading sterile vaccine manufacturers rooted in Africa, with our core purpose being to "protect life". We are looking to hire a dynamic, passionate, confident, proactive and meticulous <strong>Recruitment Lead </strong>to join a goal-oriented team on a 3-year fixed term contract. </span></p><p><span><strong>QUALIFICATIONS NEEDED:</strong></span></p><div><p><span><strong>Required:</strong></span></p></div><div><p></p></div><div><p><span>Bachelor’s degree in in Human Resources, Business Administration, or related field</span></p></div><div><p></p></div><div><p><span><strong>Experience needed to deliver the role seamlessly:</strong></span></p></div><div><p></p></div><div><p><span><strong>Required:</strong></span></p></div><div><p></p></div><div><div><ul><li><p><span>5+ years of experience in recruitment or talent acquisition, with at least 2 years in a leadership role</span></p></li></ul></div><div><ul><li><p><span>Proven success in scaling hiring operations and leading recruitment teams</span></p></li></ul></div><div><ul><li><p><span>Experience in employer branding, DEI initiatives, and recruitment marketing</span></p></li></ul></div><div><ul><li><p><span>Experience in Project Management - HR or recruitment certification (e.g., SHRM, LinkedIn Talent Solutions) is an advantage resource. <br></span></p></li></ul></div><div><p><span><strong>Preferred:</strong></span></p></div><div><p></p></div><div><ul><li><p><span>Working knowledge of Bio-Pharmaceutical /Vaccine Manufacturing Industry</span></p></li></ul></div><div><ul><li><p><span>Experience in Leading a recruitment Team</span></p></li></ul></div><div><ul><li><p><span>Experience in People Business Strategy</span></p></li></ul></div><div><p></p></div><div><p><span><strong>KEY DUTIES &amp; RESPONSIBILITIES OF THE ROLE:</strong></span></p></div><div><p></p></div><div><p><span><strong>Core Technical Delivery</strong></span></p></div><div><p></p></div><div><ul><li><p><span>Design and implement recruitment strategies aligned with business goals</span></p></li></ul></div><div><ul><li><p><span>Manage full-cycle recruitment: sourcing, screening, interviewing, pre-employment assessments selection, and onboarding</span></p></li></ul></div><div><ul><li><p><span>Effective and comprehensive management of the recruitment budget</span></p></li></ul></div><div><ul><li><p><span>Lead and develop a high-performing recruitment team</span></p></li></ul></div><div><ul><li><p><span>Collaborate with department heads to forecast hiring needs and build talent pipelines</span></p></li></ul></div><div><ul><li><p><span>Drive employer branding and candidate engagement initiatives</span></p></li></ul></div></div><div><div><ul><li><p><span>Monitor recruitment KPIs and optimize processes for efficiency and quality</span></p></li></ul></div><div><ul><li><p><span>Ensure compliance with labour laws, data protection regulations, and internal policies</span></p></li></ul></div><div><ul><li><p><span>Promote inclusive hiring practices and support DEI goals</span></p></li></ul></div><div><ul><li><p><span>Manage vendor relationships (e.g., agencies, job boards, background check providers)</span></p></li></ul></div><div><ul><li><p><span>Maintain accurate documentation and audit-ready recruitment records</span></p></li></ul></div><div><ul><li><p><span>Proficiency in Applicant Tracking Systems (ATS) such as Mantal and Wamly</span></p></li></ul></div><div><ul><li><p><span>Advanced sourcing techniques (LinkedIn Recruiter)</span></p></li></ul></div><div><ul><li><p><span>Recruitment analytics, metrics and dashboard reporting (Excel, Power BI, or HR analytics tools)</span></p></li></ul></div><div><ul><li><p><span>Familiarity with HRIS platforms and CRM tools</span></p></li></ul></div><div><ul><li><p><span>Experience with recruitment marketing and employer branding tools</span></p></li></ul></div><div><ul><li><p><span>Knowledge of labour legislation (e.g. EEA, SDA, LRA, BCEA, POPIA) and compliance standards</span></p></li></ul></div><div><p></p></div><div><p><span><strong>People Management</strong></span></p></div><div><p></p></div><div><ul><li><p><span>Align departmental focus areas and outputs to the business’s objectives</span></p></li></ul></div><div><ul><li><p><span>Conduct business, cross functional and departmental planning and execute activities within own scope of accountability.</span></p></li></ul></div><div><ul><li><p><span>Adequate capacity planning and performance delivery in line with strategic, tactical and operational plans</span></p></li></ul></div><div><ul><li><p><span>Role profiling, goal setting and performance management of managers and staff within the department.</span></p></li></ul></div><div><ul><li><p><span>Develop and implement a knowledge management infrastructure within the department to ensure Intellectual Property is effectively maintained</span></p></li></ul></div><div><ul><li><p><span>Growth, succession &amp; retention of departmental talent.</span></p></li></ul></div></div><div><div><ul><li><p><span>Accountability for own and team's personal and professional learning &amp; development to ensure technical and leadership bench strength within the department</span></p></li></ul></div><div><ul><li><p><span>Ensure accurate delegation of ongoing operational activities in the event of key staff members’ absence.</span></p></li></ul></div><div><ul><li><p><span>Conduct effective employee relations in accordance with labour legislation, company policies and procedures and address any performance and conduct concerns and risks timeously.</span></p></li></ul></div><div><p></p></div><div><p><span><strong>Application Deadline: 31 July 2026</strong></span></p><p></p></div><div><p><span>If you do not receive a response from us within three weeks after closing date, please understand that your application was not successful.</span></p></div><div><p></p></div><div><p><span>We believe in the magic of diversity within teams and to achieve this, we do apply Employment Equity principles during our selection process where this is necessary to achieve such diversity.</span></p></div><div><p></p></div><div><p><span>Disclaimer:</span></p></div><div><p><span>Dear Applicant, we appreciate your interest in joining our organization. It is imperative for us that you understand how we handle your information. We are committed to ensuring the security and confidentiality of the information you provide. Your personal details will be collected for the sole purpose of the application process and will be used strictly for that purpose. By applying, you acknowledge and consent to the collection, use, and protection of your personal information in accordance with our privacy policy. If you have any inquiries or concerns, our Human Capital department is available to provide clarification. We look forward to reviewing your application.’’</span></p></div></div>

Head of Medical Affairs About the job Head of Medical AffairsBIOVAC is one of the leading sterile vaccine manufacturers rooted in Africa, with our core purpose being to "protect life". We are looking to hire a dynamic, passionate, confident, proactive and meticulous Head of Medical Affairs to join a goal-oriented teamQUALIFICATIONS NEEDED:Required:MBChB or equivalent PhD minimumPreferred:Postgraduate qualification in clinical medicine or business administrationRecognition is given to Prior Learning and practical experience.Experience needed to deliver the role seamlessly:Required:At least 8 years' experience in clinical affairs and clinical trial management.At least 3 years' experience at senior management level in strategic engagement with Key Opinion Leaders in Clinical Medicine.At least 3 years of Pharmacovigilance experienceOperational planning.Project managementParticipation in developing a departmental budget and monitoring expenditures for multiple projects & funding sources.Experience in quality and regulatory compliance within a cGMP facility.Business and operational planning.Program and project managementParticipation in developing a departmental budget and monitoring expenditures for multiple projects and funding sources.Preferred:Strong background in the vaccine / biotech / pharmaceutical sector specializing in medical/medico-marketing functions, working knowledge of Pharmaceutical Manufacturing related legislationExperience in strategic engagement with International Key Opinion Leaders in Clinical MedicineExperience in having faced successfully local and/ or international quality audits.Demonstrable experience in clinical trial management and publications.Knowledge of SA healthcare pharmaceutical regulation.Strong communication and relationship building skills.Highly analytical mind and strong attention to detail.KEY DUTIES & RESPONSIBILITIES OF THE ROLE:Setting up of Medical Affairs section that supports Biovac and the Kahma Group of companies. (Supports WHO pre-qualification, local and export legislation)Identify, implement and maintain group wide Medical Affairs Policies and procedures that supports clinical trials for new and existing products.Clinical trial management and co-ordination for company's project.Core Technical Delivery:Responsible for all stages of clinical development of company's project including CRO / other vendors selection (with Procurement, Bids & Contracts) and CRO day to day management including study design, initiation and monitoring protocol development coordination, biostatistics and clinical study reports supervision.Medical communication between the company and external stakeholders such as HCPs, professional organizations, disease state advocacy groups patients and health authoritiesProvide Medical information for vaccines and providing insight into the commercial development of products.Provide scientific input, expertise and review in the design and construction of all promotional materials, DHCP letters, package inserts, market research, advisory boards and events.On request present relevant scientific information at marketing / scientific related functions.Respond promptly with medical investigations for ADR's / PVRM within the prescribed applicable regulatory timeframesFollow up with medical professionals on queries and investigations.Provide Medical oversight for Pharmacovigilance Risk Management plans for the introduction of new registrations into markets.Contractual oversight: Ensure appropriate medical agreements are in place with Contract Giver / Contract Acceptors and that they are regularly reviewed and maintained.Identify / Implement / Ensure / Provide on-going Product training for employees and healthcare providers.Build effective relationships with the Clinical section of the MCC to ensure corporate objectives are met.Implement and maintain appropriate SOP's that will ensure compliance and support of routine and clinical trial.Prepare for audits and have plan of action in place before audits.Establish an annual Medical Affairs budgetEnsure Medical Affairs services are delivered to all internal and/ or external stakeholders as defined and as per departmental and/ or business calendar.Actively engage all non- performance issues regarding service deliveryCarry out responsibilities in accordance with the organizations' policies, industry standards and applicable laws.Technical Competencies required:Processes Development and ReviewIntermediate proficiency in Microsoft Word, Excel, Power point and Project.Metric & KPI developmentTechnical Report WritingOperational Costing & BudgetingStatistical LiteracyCoaching & Mentoring of peers & staffExcellent understanding and working knowledge of Medical Affairs and systemsDetailed knowledge of pharmaceutical industry standards and guidelines in GMPDocumentation Management.Inventory ManagementEnvironmental, Health & Safety ManagementStatistical Trending & Data AnalysisMetric Development & Report WritingCoaching & Mentoring of peers & staffReview & Auditing SkillsApplication Deadline: 06 June 2026If you do not receive a response from us within three weeks after closing date, please understand that your application was not successful.Disclaimer:Dear Applicant, we appreciate your interest in joining our organization. It is imperative for us that you understand how we handle your information. We are committed to ensuring the security and confidentiality of the information you provide. Your personal details will be collected for the sole purpose of the application process and will be used strictly for that purpose. By applying, you acknowledge and consent to the collection, use, and protection of your personal information in accordance with our privacy policy. If you have any inquiries or concerns, our Human Capital department is available to provide clarification. We look forward to reviewing your application.''For detailed information on data handling, please review our privacy notice:https://www.biovac.co.za/wp-content/uploads/2022/08/published_Biovac-Privacy-Notice-20220617-2306-en.pdf. Search Job filters Departments All CEO's Office Commercial Corporate Brand Engineering Facilities Financial Accounting Financial Planning & Analysis Human Capital Information Technology Legal, Risk and Compliance Office Services Procurement Production Production - F&F Production-VLP Production: Drug Substance Quality Assurance Quality Assurance - Operations Quality Assurance - Release & Outsource Quality Assurance Validation Quality Control Quality Control - Laboratory Support Quality Control - Materials & Chemistry Laboratory Quality Control Microbiology Regulatory Affairs Science and Innovation Strategic Projects Technical Services Warehouse & Operational Planning Departments Locations All Cape Town Johannesburg Locations Remote Statuses All No Remote Work Temporarily Remote Hybrid Fully Remote Remote Statuses Looking for Clear all Departments CEO's Office Commercial Corporate Brand Engineering Facilities Financial Accounting Financial Planning & Analysis Human Capital Information Technology Legal, Risk and Compliance Office Services Procurement Production Production - F&F Production-VLP Production: Drug Substance Quality Assurance Quality Assurance - Operations Quality Assurance - Release & Outsource Quality Assurance Validation Quality Control Quality Control - Laboratory Support Quality Control - Materials & Chemistry Laboratory Quality Control Microbiology Regulatory Affairs Science and Innovation Strategic Projects Technical Services Warehouse & Operational Planning Departments Locations Cape Town Johannesburg Locations Remote Statuses No Remote Work Temporarily Remote Hybrid Fully Remote Remote Statuses Show jobs 6 jobs Head of Supply Chain Warehouse & Operational Planning · Cape Town Financial Planning & Analysis Manager Financial Planning & Analysis · Cape Town · Hybrid QC Analyst: Biochemistry Quality Control Microbiology · Cape Town Engineering Administrator Engineering · Cape Town Risk & Compliance Administrator Legal, Risk and Compliance · Cape Town · Hybrid People Operations Officer Human Capital · Cape Town · Hybrid

<p><strong>Company Description</strong></p><p class="MsoNormal">Founded in 2007, Reload Logistics began as an independent logistics provider with a bold vision: to simplify and connect Africa’s complex supply chains. Over the years, we have expanded rapidly across Southern Africa and the Middle East, building a strong presence in over 13 countries.</p><p class="MsoNormal">Headquartered in Dubai, with deep operational roots in key African trade corridors, we have grown into a trusted partner for international freight forwarding, cross-border transportation, warehousing, project cargo, and customs clearance solutions. From managing over 800,000 sqm of warehousing space to operating a fleet of 1,000+ trucks and 200 rail wagons, Reload continues to invest in infrastructure and innovation.</p><p class="MsoNormal">Today, Reload Logistics is a reliable and forward-thinking logistics leader, empowering trade and connectivity across Africa and beyond.</p><p class="MsoNormal"><strong>Role Overview</strong></p><p class="MsoNormal">We're looking for a proactive and detail-oriented Paralegal to support the company’s legal, compliance, and administrative functions across its logistics and warehousing operations. This role will play an important part in managing contracts, supporting property and lease administration, maintaining compliance records, and assisting with insurance and HSE-related documentation and processes.</p><p class="MsoNormal"><strong>Key Responsibilities</strong></p><p class="MsoNormal">1. Contract Management &amp; Legal Support</p><ul><li class="MsoNormal"><p>Draft, review, and administer standard company agreements including leases, service agreements (SLAs), and non-disclosure agreements (NDAs).</p></li><li class="MsoNormal"><p>Maintain and update the company contract register, ensuring all contracts, renewals, and obligations are accurately tracked.</p></li><li class="MsoNormal"><p>Monitor contractual compliance and follow up on pending actions or renewals.</p></li><li class="MsoNormal"><p>Support the Legal team with dispute tracking, documentation, and escalations when required.</p></li></ul><p class="MsoNormal">2. Property &amp; Lease Administration</p><ul><li class="MsoNormal"><p>Support the administration of warehouse and depot lease agreements.</p></li><li class="MsoNormal"><p>Coordinate with the Finance department to track rental payments, lease escalations, and renewals.</p></li><li class="MsoNormal"><p>Maintain records related to zoning approvals, permits, and property documentation.</p></li><li class="MsoNormal"><p>Liaise with landlords, tenants, and government authorities when necessary.</p></li><li class="MsoNormal"><p>Assist with due diligence and documentation for new operational sites.</p></li></ul><p class="MsoNormal">3. Compliance &amp; Regulatory Support</p><ul><li class="MsoNormal"><p>Maintain and update company licenses, permits, and compliance registers.</p></li><li class="MsoNormal"><p>Track regulatory requirements and ensure documentation remains current and compliant.</p></li><li class="MsoNormal"><p>Support internal and external audits, inspections, and compliance reviews.</p></li><li class="MsoNormal"><p>Monitor and follow up on compliance-related action items.</p></li></ul><p class="MsoNormal">4. Insurance &amp; Risk Administration</p><ul><li class="MsoNormal"><p>Assist the Legal team with insurance administration and asset-related documentation.</p></li><li class="MsoNormal"><p>Support insurance-related processes, claims coordination, and policy tracking.</p></li><li class="MsoNormal"><p>Ensure contractor insurance documentation and compliance requirements are maintained and updated.</p></li></ul><p class="MsoNormal">5. Health, Safety &amp; Environment (HSE) Support</p><ul><li class="MsoNormal"><p>Provide administrative and compliance support to the HSE team.</p></li><li class="MsoNormal"><p>Assist with tracking HSE-related tasks, documentation, and records within the company systems.</p></li><li class="MsoNormal"><p>Support HSE audits, inspections, and reporting activities.</p></li></ul><p class="MsoNormal">6. Operational &amp; Administrative Support</p><ul><li class="MsoNormal"><p>Maintain accurate filing systems and document control procedures.</p></li><li class="MsoNormal"><p>Prepare trackers, reports, and compliance summaries as required.</p></li><li class="MsoNormal"><p>Provide day-to-day administrative support to the Legal and Compliance teams.</p></li></ul><p class="MsoNormal"><strong>Role Requirements</strong></p><ul><li class="MsoNormal"><p>Diploma or Degree in Law, Legal Studies, or a related field.</p></li><li class="MsoNormal"><p>2–5 years of relevant experience in a legal, compliance, or contract administration role.</p></li><li class="MsoNormal"><p>Previous experience within logistics, warehousing, real estate, or property-related industries is an advantage.</p></li><li class="MsoNormal"><p>Strong contract administration and documentation management skills.</p></li><li class="MsoNormal"><p>Excellent organizational skills with strong attention to detail.</p></li><li class="MsoNormal"><p>Ability to handle multiple priorities and meet deadlines effectively.</p></li><li class="MsoNormal"><p>Good communication and coordination skills.</p></li><li class="MsoNormal"><p>Proficient in Microsoft Office and document management systems.</p></li></ul><p class="MsoNormal"><strong><br></strong></p>

A luxury safari lodge in the Sabi Sands region is seeking an organised and detail-oriented Stores Administrator to oversee the efficient management of stores and inventory. The successful candidate will be responsible for maintaining accurate stock records, receiving and issuing stock, and ensuring all inventory is managed efficiently to support lodge operations. REQUIREMENT: RSA ID and legal residence essential Previous experience in stores, inventory control, or stock administration within th…

BRANCH MANAGER (Security Industry) Witbank R50 000 ctc Report to: The General Manager Minimum requirements: Matric Certificate Psira Grade A Fire Arm Competency 10 Years experience in Security Industry Working knowledge of ISO 9001:2008 Quality Management Experience in Financial Management and Budgets Experience in managing a fleet of vehicles People management experience Strong planning, leadership and organisational skills Administration, interpersonal communication and client liaison skills …

Our client in the FMCG industry is seeking to employ an Executive Personal Assistant to join their team based in Humansdorp. Exciting Opportunity: Join a dynamic and forward-thinking team where your skills will make an immediate impact and your career can thrive. Requirements: Matric (Grade 12) is essential. A relevant tertiary qualification in Office Administration, Business Administration, Public Management, or a related field is strongly preferred. 8–10 years' experience in a similar Executi…

Company Description OUTsurance has been propelling the South African insurance industry forward for the last 28 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to outstanding employees who set the bar high with their energy and expertise. If you’re keen to grow your career in a vibrant environment with lots of ‘fun’, this could be the career opportunity you’ve been looking for. OUTsurance has been voted Top Employer South Africa since 2022.  Our people vision is to be a great company to work for where you always get something OUT. Job Description Our Commercial Retention Advisors are responsible for having crucial conversations when need be. It is their responsibility to retain clients and make sure these clients remain part of the OUTsurance family. Dealing with client queries and complaints on all levels in a competent, efficient and professional way, in accordance with the quality standards that are in place and in accordance with the values of OUTsurance. Qualifications • Minimum Matric qualification or equivalent qualification • 2 years Client Care or Retention experience • FAIS accreditation is essential • Applicants that have been working in the financial services industry prior to December 2010, preference will be given to applicants with their FAIS Regulatory Exams (RE1) completed. Applicants without prior financial advice experience will not be prejudiced Additional Information Required Competencies & Personal Attributes: • Sales and/or Client service oriented • Attention to detail/Quality oriented • Resilience • Deadline and results oriented/Work standards • Initiative • Enthusiastic and passionate about the job and the company • Effective at planning and organisation/Work management • Teamwork/Collaboration • Judgment/Problem solving • Adaptability • Integrity • Tolerance for stress • Extensive sales experience is essential • Previous call centre experience - preferably in a sales or retention environment • Ambitious • Highly Motivated • Driven • Customer service enthusiasts • An ideal candidate will be able to align their personal work values to the OUTsurance values of Awesome Service, Dynamic, Honest, Human, Passionate and Recognition. Skills: • Selling skills • Interpersonal and communication skills • Extensive sales experience is essential • Previous call centre experience - preferably in a sales or retention environment • Negotiations • Keyboard skills • Administration skills • Influencing • Practical learning Behavioural Attributes • Demonstrates honesty and integrity. • Passionate about delivering excellent service. • Takes ownership and accountability for results. • Shows respect for customers and colleagues. • Displays professionalism and resilience in a fast-paced environment. In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.

From HR platform to HR partnerwith Bamboo AI™ Meet the intelligence layer built into BambooHR® that handles work for you so you can put your people first. Hiring & Onboarding hiring-onboarding HR Data & Reporting hr-data-reporting Payroll & Time payroll-time Benefits Administration benefits-administration Employee Experience employee-experience Performance Management performance-management Compensation compensation Get My Free Demo Image source bamboo-hero-ai-desktop Image source tablet bamboo-hero-ai-desktop Image source mobile bamboo-hero-ai-desktop Style bg-image-dark-green-rays-hero-webp See why 30,000 businesses love working with BambooHR® BambooHR announcements Put Your People Data to Work with Connected Intelligence Bamboo AI™ doesn't just suggest the next step—it completes routine work and brings you in when human judgment matters. Learn More Build a Culture Where People Feel Valued Recognize great work, reward meaningful contributions, and reinforce core values — all within BambooHR. Learn More Make Smarter Workforce Decisions with Advanced Insights Our new Custom Dashboards and HR Benchmarks give you the trends and context to drive more strategic people decisions. Learn More Meet Bamboo AI™ A built-in intelligence layer that understands your business, uncovers insights, guides better decisions, and gets work done. Learn About Bamboo AI style bg gradient dark green Combine all your HR systems into one platform Payroll, Time & Benefits Track hours and manage multi-rate pay, simplify time off requests, streamline benefits enrollment, and run payroll all from a single platform. No more data double entry or manual approval processes—just easy, accurate payroll for you and your employees. Get a Demo Learn More Hiring & Onboarding Find, hire, and onboard the best talent quickly. 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Christina F.Product Support Specialist at Culture Amp Get a Demo Start Free Trial Style dark-green-carousel Frequently Asked Questions What does BambooHR do? BambooHR is the complete HR platform that brings all your employee, payroll, time, and benefit information together in one place, giving you the data accuracy, security, and coordination you need to sleep soundly. Does BambooHR do payroll? Yes. BambooHR has its own add-on payroll solution that allows data to flow automatically, reducing the risk of double entry and making payroll runs quick and easy. In addition to seamless data flow, payroll customers also enjoy comprehensive payroll reporting, superior customer support, and full-service tax filing. Learn more by visiting the product page on the BambooHR website. How much does BambooHR cost? BambooHR pricing varies depending on the number of employees at your organization and the features you select. To get a free price quote, call 1-866-387-9595 or visit our pricing page. How many countries is BambooHR in? BambooHR serves customers in over 150+ countries. Is your support team outsourced? No, our support team is entirely in-house to ensure you receive the best service possible. Is BambooHR a PEO? BambooHR is an HR software solution, not an outsourcing provider. While we don't provide HR staff for you, we do offer top-notch tools that help time-strapped HR professionals perform the work of many. Even a one-person HR department can use BambooHR to analyze people data, hire talent, onboard new employees, manage compensation, and help strengthen their company culture. And that's just the beginning. Where's my data housed? How secure is BambooHR? BambooHR customer data is hosted in the United States, Canada, or Ireland, depending on the location and needs of individual customers and applicable laws. All information is encrypted in transit, and sensitive fields are encrypted at rest. 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It's fun to work in a company where people truly BELIEVE in what they're doing! Lead the General Merchandise department to deliver strong sales, excellent product availability, and an outstanding customer experience through effective stock management, merchandising, and team leadership. Minimum requirements Matric / Grade 12 2 – 4 years' retail experience Managerial experience advantageous Competencies Communication   Controls, quality & standards  Customer orientation / Passion for customer  Delegation   Team orientation Key Responsibilities Merchandise Management Ensure effective merchandising, stock availability, and product presentation Execute promotions and maintain merchandising standards Sales & Promotions Drive sales performance and achieve departmental targets Coordinate and execute promotional activities Finance & Administration Monitor and control departmental expenses Ensure accurate and timely completion of administrative processes Operations & Maintenance Ensure smooth day-to-day operations of the department Maintain equipment and store standards Shrinkage & Security Monitor and control stock losses and shrinkage Ensure adherence to security procedures Customer Service Management Deliver and maintain excellent customer service standards Resolve customer queries and complaints effectively People Management & Development Lead, coach, and develop team members Manage performance and support staff development Closing date - 09 July 2026 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Discover who we are

Job Description To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process. Hello Future Universal Advisor Welcome to FNB , the home of the #changeables . We are a trusted partner, deeply invested in creating a better world by delivering innovative, integrated, and customer-centric financial solutions. As part of our FNB Points of Presence (POP) team, you will be surrounded by unique talent in an inclusive environment that values diversity and collaboration. This role focuses on delivering a seamless, exceptional customer experience within a branch environment while proactively identifying customer needs and providing appropriate banking solutions. As a Universal Advisor , you will be responsible for delivering compliant sales and service solutions to walk-in and existing customers in a high-volume service environment. You will ensure every interaction is value-driven, ethical, and aligned to FAIS, FICA, Treating Customers Fairly (TCF) principles, and FNB governance while actively promoting digital and self-service channels. Now’s the time to imagine your potential in a team where you can become the best version of yourself. Are you someone who can: • Engage customers in a positive and professional manner by being helpful • by living up to our brand promise of “How can we help you?” at all times • Understand customer needs to identify, sell, and cross-sell products aligned to customer needs and provide appropriate banking and financial solutions • Educate customers on the correct banking platforms suited to their needs to proactively migrate customers to digital, e-Channels, and self-service platforms • Fulfil transactions above set benchmarks while delivering exceptional service • Manage leads, referrals, and customer follow-ups within agreed turnaround times • Maintain accurate customer records and ensure compliance with FAIS, FICA, TCF, and internal governance • Always conduct yourself in an ethical and professional manner • Take accountability for personal performance, learning, and career development • Stay informed on product offerings, systems, and industry developments • Contribute to team success and adapt to changing customer and business needs Qualification & Experience Requirement • Minimum Qualification: Grade 12/ NQF Level 4  • Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS • 1–3 years of experienc e in customer‑facing environments, service delivery, or client support within financial services You will be an ideal candidate if you possess the following: • Strong understanding of FAIS, TCF principles, and regulatory compliance • Proven ability to meet sales, service, and customer experience targets • Must not be an unrehabilitated insolvent You will have access to: • Opportunities to build strong customer relationships within a dynamic POP environment • A challenging, fast-paced branch setting • Continuous learning and development aligned to your career path • Opportunities to make a meaningful impact as a brand ambassador within a local market You can be a match if you are: • Client-focused with a strong ethical mindset • Passionate about service excellence and problem-solving • Confident in needs-based selling and solution delivery • Agile, adaptable, and comfortable in a high-volume environment • A strong communicator with excellent interpersonal skills • Results-driven with strong planning and organisational skills • Detail-oriented with high compliance awareness • Able to work independently and collaboratively within a team Apply now if you are ready to take the next step in your career as an FNB Points of Presence: Universal Advisor . We look forward to engaging with you! All appointments will be made in line with FirstRand Group’s Employment Equity Plan . The Bank supports the recruitment and advancement of individuals with disabilities. Candidates may disclose disability information on a voluntary basis. This information will be kept confidential unless required by law.   Important Closing Date Note Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 11/08/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Description Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process. Hello Future Branch Advisor     Welcome to   FNB , the home of the   #changeables . We strive to be a trusted partner helping to create a better world by providing innovative, contextual, and integrated financial solutions .           As part of our team in   FNB Points of Presence (POP) , you will be surrounded by unique talents, and an inclusive environment which value our differences and that lives up to the promise of being deeply invested .     As a   Branch Advisor , you will   be responsible for   providing compliant, professional financial advice and   to walk   in and existing clients within a high-volume service branch environment. The role focuses on understanding client financial needs, offering   appropriate product   solutions, and ensuring ongoing client relationship management in line with FAIS, FICA   legislation   and Treating Customers Fairly (TCF) principles and FNB governance.    Now’s the time to imagine your potential in a team where you can become the best version of yourself.    Are you someone who can:     Build and manage long-term client relationships to support retention and growth    Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.    Educate customers to the correct Banking platform aligned with their needs.    Connect with our customers by living up to our brand promise of “how can we help you?”   at all times.     Analyze customer data and   provide   appropriate financial advice and solutions aligned to client financial goals and   in accordance with   FAIS requirements    Maintain   accurate   and complete client records and documentation    Achieve individual and branch sales and service targets    Conduct yourself in an ethical manner.    Take accountability for your own performance, personal and career development.    Show empathy to customers.    Stay updated on industry trends and product knowledge .     Manage leads, referrals, and client follow-ups within agreed turnaround times    Qualification & Experience Requirement       • minimum Qualification: NQF Level 5 Certificate   in Banking, Business Administration,     Customer Service, or related fields recognized by FAIS    • 1–3 years of experience   in   customer ‑ facing   environments, service delivery, or client support within financial services    You will be an ideal candidate if you   possess   the following:     Strong understanding of FAIS, TCF, and client-centric advice principles      Proven ability to meet sales, service, and compliance targets    You will have access to:      Opportunities to build relationships as part of a dynamic team.    A challenging working environment     Personal and professional growth    Opportunities to have an impact on a local market as a brand ambassador.        You can be a match if you are:      Client-focused and have an ethical approach to advice    Enjoy solving problems.    Persuasive selling skills    Agile and Flexible    Strong communication   and interpersonal skills    Results-driven with strong planning and organization skills    Attention to detail and high compliance awareness    Ability to work independently and within a team        Apply now   if you are ready to take the next step in your career as an   FNB Points of Presence: Branch Advisor , delivering exceptional service, growing customer relationships, and contributing to sustainable business performance        All appointments will be made in line with   FirstRand Group’s Employment Equity plan . The bank supports the recruitment and advancement of individuals with disabilities.   In order for   us to fulfill this purpose, candidates can   disclose   their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to   disclose   this information to other parties .       Important Closing Date Note Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 14/08/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Description Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process. Hello Future Branch Advisor Welcome to FNB , the home of the #changeables . We strive to be a trusted partner helping to create a better world by providing innovative, contextual, and integrated financial solutions.   As part of our team in FNB Points of Presence (POP) , you will be surrounded by unique talents, and an inclusive environment which value our differences and that lives up to the promise of being deeply invested.  As a Branch Advisor , you will be responsible for providing compliant, professional financial advice and to walk in and existing clients within a high-volume service branch environment. The role focuses on understanding client financial needs, offering appropriate product solutions, and ensuring ongoing client relationship management in line with FAIS, FICA legislation and Treating Customers Fairly (TCF) principles and FNB governance. Now’s the time to imagine your potential in a team where you can become the best version of yourself. Are you someone who can: Build and manage long-term client relationships to support retention and growth Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations. Educate customers to the correct Banking platform aligned with their needs. Connect with our customers by living up to our brand promise of “how can we help you?” at all times. Analyze customer data and provide appropriate financial advice and solutions aligned to client financial goals and in accordance with FAIS requirements Maintain accurate and complete client records and documentation Achieve individual and branch sales and service targets Conduct yourself in an ethical manner. Take accountability for your own performance, personal and career development. Show empathy to customers. Stay updated on industry trends and product knowledge.  Manage leads, referrals, and client follow-ups within agreed turnaround times Qualification & Experience Requirement    • minimum Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS • 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services You will be an ideal candidate if you possess the following: Strong understanding of FAIS, TCF, and client-centric advice principles   Proven ability to meet sales, service, and compliance targets You will have access to:   Opportunities to build relationships as part of a dynamic team. A challenging working environment  Personal and professional growth Opportunities to have an impact on a local market as a brand ambassador. You can be a match if you are:   Client-focused and have an ethical approach to advice Enjoy solving problems. Persuasive selling skills Agile and Flexible Strong communication and interpersonal skills Results-driven with strong planning and organization skills Attention to detail and high compliance awareness Ability to work independently and within a team Apply now if you are ready to take the next step in your career as an FNB Points of Presence: Branch Advisor , delivering exceptional service, growing customer relationships, and contributing to sustainable business performance All appointments will be made in line with FirstRand Group’s Employment Equity plan . The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.   Important Closing Date Note Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 12/08/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Description To manage the professional onboarding, administration, and finalisation of deceased estates in full compliance with the Administration of Estates Act 66 of 1965 and all applicable legislation. Ensure accuracy, timeliness, and strict adherence to legal and procedural standards throughout the estate administration process. Hello Estates Specialist Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our Estates Specialist team, you will be surrounded by unique professionals with, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change This position is based in Bloemfontein . Applicants should be willing and able to work from this location. Are you someone who can: • Independently manage end to end Deceased Estates Administration in terms of the administration of estates act • Manage customer relationships and escalations • Analytical thinker and ability to utilise legal background/knowledge to problem solve complexities that arise in estate administration • Understanding and practical knowledge of Business entities, Estate Duty, Capital gains and Income tax relating to deceased estates • Good drafting skills and communication. • Ability and understanding of risk and compliance features within financial (fiduciary) industry and managing complexity • Strong stakeholder management • Deep Knowledge in Farming Properties, Companies and CC’s as part of Estate Administration You will be an ideal candidate if you: • LLB degree essential • CFP advantageous • Minimum of 5 - 8 years’ experience administering complex deceased estates/high net worth clients within a Fiduciary environment • Experience in dealing with businesses enterprises and farming properties advantageous • Ability to work under pressure and meet financial targets You will have access to: • Opportunities to network and collaborate • Opportunities for self-development • A challenging working environment • Opportunities to innovate We can be a match if you are: • An experienced fiduciary professional • Adaptable and curious • Able to analyse complex information • Thrive in collaborative environments and build networks #post #fnb #LI-LK1   Important Closing Date Note Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 12/08/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Why Join Our Team? “Mimecast was built to deliver “relentless protection” and help customers build a more resilient world by defending against cyber disruption—especially across the email attack surface. You’ll join a company with a unique, welcoming culture and a strong community of high performers, problem solvers, and team players who bring passion and integrity to their work.  What You'll Do • Maintain and administer the AuditBoard platform, ensuring accurate configuration, data integrity, and effective interface with the global accounting function • Support the administration and monitoring of FloQast, including close checklist management, reconciliation tracking, and ensuring alignment between close processes and control documentation • Document global business processes, including process flows, narratives, and risk and control matrices (RCMs) • Identify control gaps and weaknesses within existing processes and recommend practical remediation steps • Assist in the planning and execution of internal audits and control testing, including walkthroughs, test of design, and test of operating effectiveness • Partner with process owners across finance, accounting, and other functions to understand workflows and ensure controls are appropriately designed and operating • Support coordination with external auditors on control-related deliverables and requests • Assist in tracking remediation of identified control deficiencies through to resolution • Contribute to continuous improvement of audit methodology, tools, and documentation standards • Leverage AI tools (e.g., Claude) to support process documentation, streamline control testing, and improve audit efficiency • Prepare clear, well-organized audit workpapers and summary reports for management review What You'll Need • 5+ years of experience in internal audit, controls, or a related internal controls function • Demonstrated experience documenting business processes (process narratives, flowcharts, RCMs) • Familiarity with internal control frameworks (e.g., COSO) • Hands-on experience with AuditBoard (or other internal control software) preferred • Hands-on experience with FloQast or similar Accounting Close Management software preferred • Strong understanding of accounting and financial processes; experience working with global accounting functions a plus • Public US SEC company experience preferred • Comfort leveraging AI tools (e.g., Claude) to support process documentation, control testing, and audit workpaper preparation • Excellent written and verbal communication skills, with the ability to explain control concepts to non-audit stakeholders • Strong analytical and problem-solving skills, with attention to detail • Ability to manage multiple priorities and work independently in a global, cross-functional environment • Bachelor's degree in Accounting, Finance, or related field; CPA, CIA, or CISA a plus The base salary range for this position is $560k−$700k plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly. Belonging at Mimecast Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course. We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

[https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/5ac97b31-49cd-4012-8bb0-5caf15e33c69/B25.png] SALES TRAINING OFFICER | M-KOPA | FREE STATE   [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/40a4ae4c-35a5-480c-82a8-88bd528bd4ae/image.png] You're good in a room. You can read an audience, adjust on the fly, and walk out of a training session knowing the people inside it are better equipped than when they walked in. Whether you've been doing this formally or you've discovered the skill inside a sales role, you know that real learning doesn't happen on a slide deck — it happens in the moment, when someone finally gets it.   If you've been looking for a place where that ability genuinely matters — not just as a support function, but as a direct driver of business outcomes — this might be the role worth pausing for.   [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/c11e52c8-49bf-4d5d-a12c-85118d087fcc/image.png]   Where you'd be doing it   M-KOPA has just crossed 7 million customers across Africa, unlocking $2 billion in credit for people who've never had access to traditional financial services. 86% of our customers report a meaningful improvement in their quality of life. 55% are accessing these kinds of products for the very first time. We're a certified B Corporation with 2,300+ employees and 35,000 agents operating across multiple African markets — and we're accelerating toward 10 million customers.   In South Africa, our field sales teams are on the ground every day in communities across the FS , connecting people to smartphones, solar energy, and financial access they couldn't get elsewhere. The agents doing that work are only as effective as the training that prepares them. That's where you come in.   Why this role exists now   We're deliberately investing in the people infrastructure that will carry us from 7 million to 10 million customers. That means the agents joining our teams need to be ready faster, perform better, and stay longer — and the cluster leaders guiding them need to be developed, not just managed. The Sales Training Officer role exists to make all of that happen consistently across the FS . This isn't a back-office training coordination role. It's a field-facing, relationship-driven position that puts you at the intersection of sales performance and people development — two things that, at M-KOPA, are the same conversation.   What you'll actually be doing   Your week will look different depending on where you're needed. Some days you're delivering onboarding sessions for new agents, walking them through product knowledge and the sales approaches that actually convert in the field. Other days you're running refresher sessions with existing agents or working directly with cluster leaders on how to coach their own teams. You'll use a range of facilitation methods — role-play, digital tools, scenario-based learning — because you know that one format doesn't fit every room.   Alongside the facilitation, you'll own the administrative side: maintaining accurate records of attendance and assessment results, tracking what's working and what isn't, and feeding those insights back to Regional Sales Managers and the wider sales training team. You'll help prepare and refine training materials, coordinate logistics across multiple sites, and flag gaps in content before they show up as performance problems in the field.   The FS geography means you'll be mobile — moving between training sites as needed. If you thrive on variety and don't mind being on the road, that's a feature, not a complication.   [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/4b60d1f2-230f-4048-b095-1d8780ecdf28/image.png] What you bring - A diploma or degree in Sales, Business Administration, Training & Development, or a related field, paired with demonstrable experience in sales training, sales support, or a facilitation role. - Proven ability to deliver engaging, results-oriented training sessions — you're comfortable in front of a room and skilled at adjusting your approach when the group needs something different. - Solid working proficiency in Microsoft Office Suite, with the ability to manage training records, prepare materials, and track performance data accurately. You're organised without being rigid. You communicate clearly — in a training room, in a report, and in a conversation with a Regional Sales Manager. And you bring a genuine curiosity about what makes people perform better, not just what makes a training session feel good in the moment.   The reality check   This role moves at the pace of a sales business — which means priorities shift, schedules change, and the ability to adapt matters as much as the ability to plan. You'll work independently across multiple sites without close daily supervision, so self-management and follow-through are non-negotiable. If you're early in your career and looking for a role that gives you real responsibility, real visibility, and a clear connection to business outcomes, this is a strong place to build.   Ready to help build what comes next?   If the idea of developing the people who are changing financial access across South Africa sounds like meaningful work — and not just a job description — let's have a conversation. WHY M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com http://m-kopa.com. [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/369018b8-cf9c-49c7-95f1-1d414482ba57/B13.png] Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026), named on CNBC's World’s Top Fintech Companies 2025 & 2026 and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 10 million customers, unlocking $2 billion in cumulative credit for the everyday earners across Africa, in addition to over 10,000 e-bikes financed in Kenya. [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/481f6724-8375-4f39-b514-fbe00b8fc3b5/B13.png] Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.  M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date. If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references. Sales Training Officer | M-KOPA | Free State   You're good in a room. You can read an audience, adjust on the fly, and walk out of a training session knowing the people inside it are better equipped than when they walked in. Whether you've been doing this formally or you've discovered the skill inside a sales role, you know that real learning doesn't happen on a slide deck — it happens in the moment, when someone finally gets it.   If you've been looking for a place where that ability genuinely matters — not just as a support function, but as a direct driver of business outcomes — this might be the role worth pausing for.     Where you'd be doing it   M-KOPA has just crossed 7 million customers across Africa, unlocking $2 billion in credit for people who've never had access to traditional financial services. 86% of our customers report a meaningful improvement in their quality of life. 55% are accessing these kinds of products for the very first time. We're a certified B Corporation with 2,300+ employees and 35,000 agents operating across multiple African markets — and we're accelerating toward 10 million customers.   In South Africa, our field sales teams are on the ground every day in communities across the FS , connecting people to smartphones, solar energy, and financial access they couldn't get elsewhere. The agents doing that work are only as effective as the training that prepares them. That's where you come in.   Why this role exists now   We're deliberately investing in the people infrastructure that will carry us from 7 million to 10 million customers. That means the agents joining our teams need to be ready faster, perform better, and stay longer — and the cluster leaders guiding them need to be developed, not just managed. The Sales Training Officer role exists to make all of that happen consistently across the FS . This isn't a back-office training coordination role. It's a field-facing, relationship-driven position that puts you at the intersection of sales performance and people development — two things that, at M-KOPA, are the same conversation.   What you'll actually be doing   Your week will look different depending on where you're needed. Some days you're delivering onboarding sessions for new agents, walking them through product knowledge and the sales approaches that actually convert in the field. Other days you're running refresher sessions with existing agents or working directly with cluster leaders on how to coach their own teams. You'll use a range of facilitation methods — role-play, digital tools, scenario-based learning — because you know that one format doesn't fit every room.   Alongside the facilitation, you'll own the administrative side: maintaining accurate records of attendance and assessment results, tracking what's working and what isn't, and feeding those insights back to Regional Sales Managers and the wider sales training team. You'll help prepare and refine training materials, coordinate logistics across multiple sites, and flag gaps in content before they show up as performance problems in the field.   The FS geography means you'll be mobile — moving between training sites as needed. If you thrive on variety and don't mind being on the road, that's a feature, not a complication.   What you bring • A diploma or degree in Sales, Business Administration, Training & Development, or a related field, paired with demonstrable experience in sales training, sales support, or a facilitation role. • Proven ability to deliver engaging, results-oriented training sessions — you're comfortable in front of a room and skilled at adjusting your approach when the group needs something different. • Solid working proficiency in Microsoft Office Suite, with the ability to manage training records, prepare materials, and track performance data accurately. You're organised without being rigid. You communicate clearly — in a training room, in a report, and in a conversation with a Regional Sales Manager. And you bring a genuine curiosity about what makes people perform better, not just what makes a training session feel good in the moment.   The reality check   This role moves at the pace of a sales business — which means priorities shift, schedules change, and the ability to adapt matters as much as the ability to plan. You'll work independently across multiple sites without close daily supervision, so self-management and follow-through are non-negotiable. If you're early in your career and looking for a role that gives you real responsibility, real visibility, and a clear connection to business outcomes, this is a strong place to build.   Ready to help build what comes next?   If the idea of developing the people who are changing financial access across South Africa sounds like meaningful work — and not just a job description — let's have a conversation. Why M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com . Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026), named on CNBC's World’s Top Fintech Companies 2025 & 2026 and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 10 million customers, unlocking $2 billion in cumulative credit for the everyday earners across Africa, in addition to over 10,000 e-bikes financed in Kenya. Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.  M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date. If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references.

[https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/5ac97b31-49cd-4012-8bb0-5caf15e33c69/B25.png] SALES TRAINING OFFICER | M-KOPA | WESTERN CAPE [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/8d0361cb-cc41-4cd1-9c83-b620737d0910/image.png] You're good in a room. You can read an audience, adjust on the fly, and walk out of a training session knowing the people inside it are better equipped than when they walked in. Whether you've been doing this formally or you've discovered the skill inside a sales role, you know that real learning doesn't happen on a slide deck — it happens in the moment, when someone finally gets it. If you've been looking for a place where that ability genuinely matters — not just as a support function, but as a direct driver of business outcomes — this might be the role worth pausing for. [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/a61b5ba6-9980-405d-adb5-3ded0af6dcc8/image.png] Where you'd be doing it M-KOPA has just crossed 7 million customers across Africa, unlocking $2 billion in credit for people who've never had access to traditional financial services. 86% of our customers report a meaningful improvement in their quality of life. 55% are accessing these kinds of products for the very first time. We're a certified B Corporation with 2,300+ employees and 35,000 agents operating across multiple African markets — and we're accelerating toward 10 million customers. In South Africa, our field sales teams are on the ground every day in communities across the Western Cape, connecting people to smartphones, solar energy, and financial access they couldn't get elsewhere. The agents doing that work are only as effective as the training that prepares them. That's where you come in. [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/0e8509b8-f4e6-4218-b074-05bf7888b057/image.png] Why this role exists now We're deliberately investing in the people infrastructure that will carry us from 7 million to 10 million customers. That means the agents joining our teams need to be ready faster, perform better, and stay longer — and the cluster leaders guiding them need to be developed, not just managed. The Sales Training Officer role exists to make all of that happen consistently across the Western Cape. This isn't a back-office training coordination role. It's a field-facing, relationship-driven position that puts you at the intersection of sales performance and people development — two things that, at M-KOPA, are the same conversation. What you'll actually be doing Your week will look different depending on where you're needed. Some days you're delivering onboarding sessions for new agents, walking them through product knowledge and the sales approaches that actually convert in the field. Other days you're running refresher sessions with existing agents or working directly with cluster leaders on how to coach their own teams. You'll use a range of facilitation methods — role-play, digital tools, scenario-based learning — because you know that one format doesn't fit every room. Alongside the facilitation, you'll own the administrative side: maintaining accurate records of attendance and assessment results, tracking what's working and what isn't, and feeding those insights back to Regional Sales Managers and the wider sales training team. You'll help prepare and refine training materials, coordinate logistics across multiple sites, and flag gaps in content before they show up as performance problems in the field. The Western Cape geography means you'll be mobile — moving between training sites as needed. If you thrive on variety and don't mind being on the road, that's a feature, not a complication. [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/5a157789-8cf0-44ef-8ef0-b876a3941f51/image.png] What you bring - A diploma or degree in Sales, Business Administration, Training & Development, or a related field, paired with demonstrable experience in sales training, sales support, or a facilitation role. - Proven ability to deliver engaging, results-oriented training sessions — you're comfortable in front of a room and skilled at adjusting your approach when the group needs something different. - Solid working proficiency in Microsoft Office Suite, with the ability to manage training records, prepare materials, and track performance data accurately. You're organised without being rigid. You communicate clearly — in a training room, in a report, and in a conversation with a Regional Sales Manager. And you bring a genuine curiosity about what makes people perform better, not just what makes a training session feel good in the moment. The reality check This role moves at the pace of a sales business — which means priorities shift, schedules change, and the ability to adapt matters as much as the ability to plan. You'll work independently across multiple sites without close daily supervision, so self-management and follow-through are non-negotiable. If you're early in your career and looking for a role that gives you real responsibility, real visibility, and a clear connection to business outcomes, this is a strong place to build. Ready to help build what comes next? If the idea of developing the people who are changing financial access across South Africa sounds like meaningful work — and not just a job description — let's have a conversation. WHY M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com http://m-kopa.com. [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/369018b8-cf9c-49c7-95f1-1d414482ba57/B13.png] Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026), named on CNBC's World’s Top Fintech Companies 2025 & 2026 and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 10 million customers, unlocking $2 billion in cumulative credit for the everyday earners across Africa, in addition to over 10,000 e-bikes financed in Kenya. [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/481f6724-8375-4f39-b514-fbe00b8fc3b5/B13.png] Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.  M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date. If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references. Sales Training Officer | M-KOPA | Western Cape You're good in a room. You can read an audience, adjust on the fly, and walk out of a training session knowing the people inside it are better equipped than when they walked in. Whether you've been doing this formally or you've discovered the skill inside a sales role, you know that real learning doesn't happen on a slide deck — it happens in the moment, when someone finally gets it. If you've been looking for a place where that ability genuinely matters — not just as a support function, but as a direct driver of business outcomes — this might be the role worth pausing for. Where you'd be doing it M-KOPA has just crossed 7 million customers across Africa, unlocking $2 billion in credit for people who've never had access to traditional financial services. 86% of our customers report a meaningful improvement in their quality of life. 55% are accessing these kinds of products for the very first time. We're a certified B Corporation with 2,300+ employees and 35,000 agents operating across multiple African markets — and we're accelerating toward 10 million customers. In South Africa, our field sales teams are on the ground every day in communities across the Western Cape, connecting people to smartphones, solar energy, and financial access they couldn't get elsewhere. The agents doing that work are only as effective as the training that prepares them. That's where you come in. Why this role exists now We're deliberately investing in the people infrastructure that will carry us from 7 million to 10 million customers. That means the agents joining our teams need to be ready faster, perform better, and stay longer — and the cluster leaders guiding them need to be developed, not just managed. The Sales Training Officer role exists to make all of that happen consistently across the Western Cape. This isn't a back-office training coordination role. It's a field-facing, relationship-driven position that puts you at the intersection of sales performance and people development — two things that, at M-KOPA, are the same conversation. What you'll actually be doing Your week will look different depending on where you're needed. Some days you're delivering onboarding sessions for new agents, walking them through product knowledge and the sales approaches that actually convert in the field. Other days you're running refresher sessions with existing agents or working directly with cluster leaders on how to coach their own teams. You'll use a range of facilitation methods — role-play, digital tools, scenario-based learning — because you know that one format doesn't fit every room. Alongside the facilitation, you'll own the administrative side: maintaining accurate records of attendance and assessment results, tracking what's working and what isn't, and feeding those insights back to Regional Sales Managers and the wider sales training team. You'll help prepare and refine training materials, coordinate logistics across multiple sites, and flag gaps in content before they show up as performance problems in the field. The Western Cape geography means you'll be mobile — moving between training sites as needed. If you thrive on variety and don't mind being on the road, that's a feature, not a complication. What you bring • A diploma or degree in Sales, Business Administration, Training & Development, or a related field, paired with demonstrable experience in sales training, sales support, or a facilitation role. • Proven ability to deliver engaging, results-oriented training sessions — you're comfortable in front of a room and skilled at adjusting your approach when the group needs something different. • Solid working proficiency in Microsoft Office Suite, with the ability to manage training records, prepare materials, and track performance data accurately. You're organised without being rigid. You communicate clearly — in a training room, in a report, and in a conversation with a Regional Sales Manager. And you bring a genuine curiosity about what makes people perform better, not just what makes a training session feel good in the moment. The reality check This role moves at the pace of a sales business — which means priorities shift, schedules change, and the ability to adapt matters as much as the ability to plan. You'll work independently across multiple sites without close daily supervision, so self-management and follow-through are non-negotiable. If you're early in your career and looking for a role that gives you real responsibility, real visibility, and a clear connection to business outcomes, this is a strong place to build. Ready to help build what comes next? If the idea of developing the people who are changing financial access across South Africa sounds like meaningful work — and not just a job description — let's have a conversation. Why M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com . Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026), named on CNBC's World’s Top Fintech Companies 2025 & 2026 and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 10 million customers, unlocking $2 billion in cumulative credit for the everyday earners across Africa, in addition to over 10,000 e-bikes financed in Kenya. Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.  M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date. If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references.

[https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/5ac97b31-49cd-4012-8bb0-5caf15e33c69/B25.png] SALES TRAINING OFFICER | M-KOPA | MPUMALANGA [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/7047a5fd-2340-4cd6-acd8-559dea18a0e7/image.png] You're good in a room. You can read an audience, adjust on the fly, and walk out of a training session knowing the people inside it are better equipped than when they walked in. Whether you've been doing this formally or you've discovered the skill inside a sales role, you know that real learning doesn't happen on a slide deck — it happens in the moment, when someone finally gets it. If you've been looking for a place where that ability genuinely matters — not just as a support function, but as a direct driver of business outcomes — this might be the role worth pausing for. Where you'd be doing it M-KOPA has just crossed 7 million customers across Africa, unlocking $2 billion in credit for people who've never had access to traditional financial services. 86% of our customers report a meaningful improvement in their quality of life. 55% are accessing these kinds of products for the very first time. We're a certified B Corporation with 2,300+ employees and 35,000 agents operating across multiple African markets — and we're accelerating toward 10 million customers. In South Africa, our field sales teams are on the ground every day in communities across MP, connecting people to smartphones, solar energy, and financial access they couldn't get elsewhere. The agents doing that work are only as effective as the training that prepares them. That's where you come in. [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/10ed7f88-1a42-4ffd-842e-ff6f2a16f4b1/image.png] Why this role exists now We're deliberately investing in the people infrastructure that will carry us from 7 million to 10 million customers. That means the agents joining our teams need to be ready faster, perform better, and stay longer — and the cluster leaders guiding them need to be developed, not just managed. The Sales Training Officer role exists to make all of that happen consistently across MP. This isn't a back-office training coordination role. It's a field-facing, relationship-driven position that puts you at the intersection of sales performance and people development — two things that, at M-KOPA, are the same conversation. What you'll actually be doing Your week will look different depending on where you're needed. Some days you're delivering onboarding sessions for new agents, walking them through product knowledge and the sales approaches that actually convert in the field. Other days you're running refresher sessions with existing agents or working directly with cluster leaders on how to coach their own teams. You'll use a range of facilitation methods — role-play, digital tools, scenario-based learning — because you know that one format doesn't fit every room. Alongside the facilitation, you'll own the administrative side: maintaining accurate records of attendance and assessment results, tracking what's working and what isn't, and feeding those insights back to Regional Sales Managers and the wider sales training team. You'll help prepare and refine training materials, coordinate logistics across multiple sites, and flag gaps in content before they show up as performance problems in the field. The MP geography means you'll be mobile — moving between training sites as needed. If you thrive on variety and don't mind being on the road, that's a feature, not a complication. What you bring - A diploma or degree in Sales, Business Administration, Training & Development, or a related field, paired with demonstrable experience in sales training, sales support, or a facilitation role. - Proven ability to deliver engaging, results-oriented training sessions — you're comfortable in front of a room and skilled at adjusting your approach when the group needs something different. - Solid working proficiency in Microsoft Office Suite, with the ability to manage training records, prepare materials, and track performance data accurately. You're organised without being rigid. You communicate clearly — in a training room, in a report, and in a conversation with a Regional Sales Manager. And you bring a genuine curiosity about what makes people perform better, not just what makes a training session feel good in the moment. The reality check This role moves at the pace of a sales business — which means priorities shift, schedules change, and the ability to adapt matters as much as the ability to plan. You'll work independently across multiple sites without close daily supervision, so self-management and follow-through are non-negotiable. If you're early in your career and looking for a role that gives you real responsibility, real visibility, and a clear connection to business outcomes, this is a strong place to build. Ready to help build what comes next? If the idea of developing the people who are changing financial access across South Africa sounds like meaningful work — and not just a job description — let's have a conversation. WHY M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com http://m-kopa.com. [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/369018b8-cf9c-49c7-95f1-1d414482ba57/B13.png] Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026), named on CNBC's World’s Top Fintech Companies 2025 & 2026 and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 10 million customers, unlocking $2 billion in cumulative credit for the everyday earners across Africa, in addition to over 10,000 e-bikes financed in Kenya. [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/481f6724-8375-4f39-b514-fbe00b8fc3b5/B13.png] Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.  M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date. If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references. Sales Training Officer | M-KOPA | Mpumalanga You're good in a room. You can read an audience, adjust on the fly, and walk out of a training session knowing the people inside it are better equipped than when they walked in. Whether you've been doing this formally or you've discovered the skill inside a sales role, you know that real learning doesn't happen on a slide deck — it happens in the moment, when someone finally gets it. If you've been looking for a place where that ability genuinely matters — not just as a support function, but as a direct driver of business outcomes — this might be the role worth pausing for. Where you'd be doing it M-KOPA has just crossed 7 million customers across Africa, unlocking $2 billion in credit for people who've never had access to traditional financial services. 86% of our customers report a meaningful improvement in their quality of life. 55% are accessing these kinds of products for the very first time. We're a certified B Corporation with 2,300+ employees and 35,000 agents operating across multiple African markets — and we're accelerating toward 10 million customers. In South Africa, our field sales teams are on the ground every day in communities across MP, connecting people to smartphones, solar energy, and financial access they couldn't get elsewhere. The agents doing that work are only as effective as the training that prepares them. That's where you come in. Why this role exists now We're deliberately investing in the people infrastructure that will carry us from 7 million to 10 million customers. That means the agents joining our teams need to be ready faster, perform better, and stay longer — and the cluster leaders guiding them need to be developed, not just managed. The Sales Training Officer role exists to make all of that happen consistently across MP. This isn't a back-office training coordination role. It's a field-facing, relationship-driven position that puts you at the intersection of sales performance and people development — two things that, at M-KOPA, are the same conversation. What you'll actually be doing Your week will look different depending on where you're needed. Some days you're delivering onboarding sessions for new agents, walking them through product knowledge and the sales approaches that actually convert in the field. Other days you're running refresher sessions with existing agents or working directly with cluster leaders on how to coach their own teams. You'll use a range of facilitation methods — role-play, digital tools, scenario-based learning — because you know that one format doesn't fit every room. Alongside the facilitation, you'll own the administrative side: maintaining accurate records of attendance and assessment results, tracking what's working and what isn't, and feeding those insights back to Regional Sales Managers and the wider sales training team. You'll help prepare and refine training materials, coordinate logistics across multiple sites, and flag gaps in content before they show up as performance problems in the field. The MP geography means you'll be mobile — moving between training sites as needed. If you thrive on variety and don't mind being on the road, that's a feature, not a complication. What you bring • A diploma or degree in Sales, Business Administration, Training & Development, or a related field, paired with demonstrable experience in sales training, sales support, or a facilitation role. • Proven ability to deliver engaging, results-oriented training sessions — you're comfortable in front of a room and skilled at adjusting your approach when the group needs something different. • Solid working proficiency in Microsoft Office Suite, with the ability to manage training records, prepare materials, and track performance data accurately. You're organised without being rigid. You communicate clearly — in a training room, in a report, and in a conversation with a Regional Sales Manager. And you bring a genuine curiosity about what makes people perform better, not just what makes a training session feel good in the moment. The reality check This role moves at the pace of a sales business — which means priorities shift, schedules change, and the ability to adapt matters as much as the ability to plan. You'll work independently across multiple sites without close daily supervision, so self-management and follow-through are non-negotiable. If you're early in your career and looking for a role that gives you real responsibility, real visibility, and a clear connection to business outcomes, this is a strong place to build. Ready to help build what comes next? If the idea of developing the people who are changing financial access across South Africa sounds like meaningful work — and not just a job description — let's have a conversation. Why M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com . Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026), named on CNBC's World’s Top Fintech Companies 2025 & 2026 and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 10 million customers, unlocking $2 billion in cumulative credit for the everyday earners across Africa, in addition to over 10,000 e-bikes financed in Kenya. Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.  M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date. If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references.

Company Description KDO Group (Pty) Ltd, is a registered 100% Black Owned Financial Service Provider that provides distribution of Insurance and Financial Services within South African market. We are a trusted partner dedicated to delivering financial services to our clients for a better business and a better life. Its head office is based in Germiston with Branch Network  / FA & Field and Call Centre within Gauteng East. Job Description Job Purpose  Regional sales managers are responsible for guiding and managing daily operations to achieve business goals and maximize profits. They also set performance objectives, evaluate, and develop sales staff in their region. Qualifications Matric plus relevant tertiary qualification (Approved by FSB) Business Management qualification NQF level 5 or 6 Regulatory Examination (RE) Qualification Regulatory Examination (KI) Qualification Computer literacy:  Word, Excel and Powerpoint (intermediate to advance level) Additional Information 5+ years senior management experience in an insurance environment or similar Proven application of general business principles 5+Extensive sales experience In-depth insurance knowledge Market and competitor knowledge Strong financial understanding Knowledge of intermediary business & Channel Management Strong and proven leadership in sales and service environment  Proven record of managing business P& L Proven record of strategy implementation/execution and crafting sales strategy for the area Relevant Operations, Administration and Financial Management skills 3 – 6 years financial or nonfinancial sales experience from a reputable company 3 – 6 years sales and FA management/supervisory experience Role and Responsibilities  Draw budget and ensure  campaign is profitable Ensure that campaign exceed target required Pilot and implement new product sets by KDO for new campaigns  Drives projects across all campaigns Supervise and guide the teams to maximize revenue. Analyse capital budget and expenses to find opportunities for cost-effectiveness  and   profitability. Develop business plans for optimal use of resources and time. Develop marketing plans to achieve sales target and increase brand visibility within the assigned area. Perform market research to study consumer behaviour, latest trends and competitor activity. Organize regular meetings with management to discuss  business updates, issues and opportunities. Train and Mentor staffs on daily responsibilities, brand promotion and customer service activities. Evaluate employee performance and develop individual development plans. Evaluate existing business procedures and recommend improvements. Oversee the development of business plans and strategies for the area Analyse and survey sales territories to make proper adjustments where necessary Develop and implement standards for productivity, customer-service, and quality of service Conduct sales forecast to determine company financial objectives and target Build and maintain good working relationship with FA  to create an atmosphere that fosters high sales performance. Monitor the performance of sales employees and provide the necessary guidance to improve efficiency Carry out research to identify new sales opportunities. Manage and direct sales force for the achievement of sales goals within assigned district of the region Develop and review both short- and long-term sales strategies Evaluate appropriate new sales techniques and ensure its implementation in order to increase sales volume of the region People Management Recruit, hire and develop SM and for campaigns Implement performance management systems and create a performance culture Develop and groom Financial Advisor's and Sales Manager  Implement the required meeting governance and action management Ensure that all Campaigns are fully trained and are fully capacitated with staff Ensure all staff have access to the working systems within a month of joining the Business  Ensure all employees adhere to the HR and Compliance policies Utilize problem solving techniques to resolve and dissolve branch managers challenges Compliance Ensure that all FA and SM meet FAIS regulatory requirements Ensure that FA implement first line compliance defence - audits Maintain representative register Ensure that contractual FAIS mandates and agreements are in place Stakeholder Management: Manage all internal, external and partner stakeholders  Facilitate communication amongst all parties Maintain long lasting good working relationships with all stakeholders

Company Description KDO Group (Pty) Ltd, is a registered 100% Black Owned Financial Service Provider that provides distribution of Insurance and Financial Services within South African market. We are a trusted partner dedicated to delivering financial services to our clients for a better business and a better life. Its head office is based in Germiston. Job Description • To effectively sell life assurance products at branch level • To use appropriate interpersonal styles and communication methods to gain acceptance of Two Mountains' products from walk in prospects • To accurately identify insurance needs by asking effective questions and listening attentively • Match benefits accordingly and demonstrate how a product satisfies the needs • Gain commitment to recommended action around buying an insurance product • To handle objections and overcome them with ease • Develop sales strategies to compete with other individuals or companies who sell insurance • Explain features, advantages of policies and/ products to promote a sale • Perform administrative tasks, such as maintaining records of potential clients • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients   Customer Service • To service all walk in customer’s end to end and ensure customer satisfaction • Action all customer requests and retain existing customer by identifying cross sell and upsell opportunities  • Consultants to assist clients face to face with end to end policy administration • Full and accurate assessment of all maintenance requests within scope, in terms of policy processes and procedures • Maintaining clear and consistent communication with internal & external parties regarding maintenance of policies and requirements thereof • Follow up on outstanding requirements with internal & external parties. • Maintaining professional verbal and written communication with customers (internal and external) • Ensure that the targets are met. • To resolve all incoming queries effectively and efficiently thus ensuring customer satisfaction • Assist in identifying the areas of concern to improve the branch’s and department’s productivity and attainment to plan • Customer service delivery according to the specification of the branch • Fostering a service delivery culture within the branch • Attend to the needs of walk in clients requests, process required changes, and ensure that all necessary forms are fully completed, signed and indexed  • Conduct internal QA checks on captured work and spot checks on printed email • Contact clients on incomplete new business and records daily stats • Full knowledge, understanding and ability to accurately, scan, index and allocate mail on workflow within SLA time • Adhere to all CCT processes and procedures • Attend to parked items on workflow Qualifications • Matric • Post Matric Qualification • RE (added Advantage) • 2 years call Centre  or Sales experience • Self motivated and the ability to work without supervision • Ability to work under pressure • Strong interpersonal and communication skills • Ability to solve problems and decision making Additional Information Contract Type : Independent Contract Candidates must preferably reside at Daveyton, Thokoza, Spruitview, Thembisa and Spruitview Earn by unlocking a basic salary by meeting targets , plus commission and incentives.

Company Description KDO Group (Pty) Ltd, is a registered 100% Black Owned Financial Service Provider that provides distribution of Insurance and Financial Services within South African market. We are a trusted partner dedicated to delivering financial services to our clients for a better business and a better life.  Job Summary • Ensure Branch profitability through the daily planning, leading, controlling and organizing of all resources, whilst ensuring superior customer service and drives sales. • Ensure profitability by achieving the expected standards on sales and income through the daily management of employee’s productivity within the branch. • Optimize service processes within the branch to enable staff to provide excellent customer service. • Ensure optimum trade operating profit is achieved by effectively controlling and managing all Branch expenses, recruit, develop and manage direct reports. Job Description Sales and Administration: • To foster a high-performance sales culture within the branch by ensuring that daily, weekly and monthly sales targets are met and exceeded monthly. • Ensure that the branch meets and exceeds its monthly expense target by setting individual targets (daily, weekly and monthly). The targets must be aligned to targets set by business. • Ensure that the branch achieves 90% MIP enforce conversion rates for all sales applications forms delivered by the node leaders. • Manage communication within the branch. • Manage stock level of stationery. • Manage stock levels of marketing material. • Manage all security aspects in the branch as per the policy (alarm code etc) • Apply business rules and processes as defined in operational protocols. • Ensure that all staff member adhere to all standard operating processes of a branch. • Constantly re-evaluate and assess the processes and procedures. • Report any issues with facilities (e.g. equipment, desks, chairs) and technology (desktop, network, telephony and extract hourly, daily and monthly reports for internal operational measurements. • Conduct trend of hourly, daily, weekly and monthly branch performance data.   People Management: • Staff Coaching & Development. • Career development discussions. • Identify and develop potential staff for succession planning. • Identify training needs to ensure that all consultants are competent in their roles. • Manage leave and absenteeism and plan accordingly for peak seasons/ off peak seasons. • Ensure all staff signed performance contract, KPI's in place and have signed IDP. • Ensure Weekly, Monthly performance discussions are conducted and documented. • To manage resources capacity and recruit Branch Consultants as required. • To schedule work rosters and shift allocations and be available during shifts to supervise. • To draw Branch performance data (sales, sales quality, productivity, etc.), capture into commission sheets for calculation of monthly commissions, and submit to Branch Coordinator. • Overall, to strike a balance between prioritizing the business requirements and the team’s morale.   Customer Experience: • Maintain relationships with internal and external clients, Branch Leader to request 360-degree feedback from internal stakeholders. • Maintain professional look and feel of staff and the branch, Branch to be randomly audited • Create a client centric culture within the branch • Promote Branch awareness and identify marketing opportunities through client engagement, presentations, activations, referrals etc. • Actively monitor QA scores for consultants and initiate interventions (coaching, training, group call evaluations) to address under-performance. • Liaise with the field leader to ensure that deliverables are being met according to the SLAs and to ensure that communication is maximized. Qualifications ·         Grade 12 ·         Any relevant diploma or qualification ·         3-5 years’ experience in a management role ·         Proven track record of good performance ·         Firm grasp of modern management skills and tactics ·         Understanding of funeral insurance laws and regulations ·         A drive to reach sales and service goals ·         Excellent organizational and leadership skills ·         Experience with managing KPI’s and branch headcount ·         Driver licence and own vehicle (added advantage) Additional Information The above job description is intended to describe the general nature and level of work performed by a person assigned to this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. KDO reserves the right to add to or change the duties of the position at any time. Work Location: Soweto and Vaal/ East Rand

Company Description KDO Group (Pty) Ltd, is a registered 100% Black Owned Financial Service Provider that provides distribution of Insurance and Financial Services within South African market. We are a trusted partner dedicated to delivering financial services to our clients for a better business and a better life. Its head office is based in Germiston with 19 branches strategically positioned to allow its representatives to service its clients base in eastern region of Gauteng and Mpumalanga. Job Description People Management • • Ensure that Field Sales Agents clearly understand their targets and meet or exceed sales and leads targets • Collect a minimum of 80 sales per month • Foster a high performance culture within individual Field Sales Agents • Identify problem areas in the performance outputs of various Field Sales Agents and performance manage where necessary • Develop and build productive working relationships with other Team Leaders, Field Agents, existing and prospective Hollard clients, as well as owners of venues from which Field Sales Agents will generate sales & leads • Ensure that the team has the operational infrastructure (e.g. stationery, application forms, uniform, name badges, mobile devices, etc.) required to operate efficiently and provide a quality customer experience to all prospective and existing KDO clients • Train and guide Field Sales Agents and to consistently deliver quality customer experiences to existing and prospective Hollard clients, in an ever changing field environment • Manage resource capacity and recruit Field Sales Agents and (with the assistance of the Branch Manager, personnel agencies or referrals), as and when required to address business needs (minimum 15 Field Sales Agents per team) • Accountable for scheduling work rosters, monthly venue plans and shift allocations for Field Sales Agents, to ensure sufficient capacity to achieve daily sales and leads targets • Monitor the quality of Field Sales Agent interactions with existing and prospective Hollard clients, and provide training where necessary to ensure KDO standards are being maintained • Lead by example and ensure that Field Sales Agents comply with KDO corporate identity (appropriate and clean uniform, name badges, professional presentation of self, etc.) • Monitor and analyse Field Sales Agents performance data (sales applications, leads generated, sales quality, productivity, compliance, merchandizing etc.) daily, weekly, and monthly. • Collect, check, sign-off and deliver sales applications on a daily basis to the branch consultant and coordinate these activities with Field Sales Agents to ensure a consistent flow of both sales and leads on a daily basis. • Provide Field Sales Agents with on-the-job coaching & mentoring, and perform QA assessments in order to address skills and knowledge gaps, and to plan for future development needs. • Identify talented Field Sales Agents with leadership potential to develop this potential for succession planning purposes • Hold daily, weekly and monthly meetings with Field Sales Agents to discuss performance, document these sessions and store individual agent files for accessibility to HR • Source profitable venues for Field Sales Agents to work in. • Submit a monthly plan and budget for venues that Field Sales Agents will operate from throughout the following month • Submit monthly reports on sales performance for Field Sales Agents vs. Target Customer Service Management • • Liaise with the KDO branch Manager to ensure that field deliverables are met in accordance with the SLAs and maximize productive communication. • Assist Field and branch employees with escalated field client queries to ensure that matters are resolved efficiently and effectively • Solve problems relating to dispute handling, retrieval of documentation (non-advice disclosure form, agents’ rosters, etc.) and provide feedback to the Branch Manager • Identify and report on matters that affect performance and customer experience adversely (sales, administration and claims issues). • Handle any customer complaints with a win-win philosophy • Conduct performance reviews for Field Sales Agents, coach and institute performance counselling if required • Understand all processes affecting customer experience, and ensure that the correct processes are followed to deliver the best possible experience for the customer, KDO and Field Sales Agents • Apply business rules and processes as defined in operational protocols • Uphold the Hollard brand at all times, and ensure that all Field Agents do the same.   　 The above statements are intended to describe the general nature and level of work performed by a person assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. KDO reserves the right to add to or change the duties of the position at any time. Qualifications • Grade 12 • Business Management NQF level 5 • RE 5 (added advantage) Additional Information The above job description is intended to describe the general nature and level of work performed by a person assigned to this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. KDO reserves the right to add to or change the duties of the position at any time. Work Location: Soweto

Who we are: Mama Money  is a growth-stage fintech on a mission to improve the financial lives of migrants and underserved communities across Africa and beyond. What started in 2015 as a cross-border payments service has grown into a multi-product financial platform. We give people the tools to send, save, and manage money — on their own terms, at a socially fair price. Mama HQ is in beautiful Cape Town, South Africa. We're 153 people strong (and counting), representing 19 countries across Africa, Asia, the UK, and Europe. From remittances to a growing range of financial products, everything we build is in service of people who deserve better. Our culture reflects that same commitment. We look after our team the way we want them to look after our customers. "Just be lekker!" means we trust our talented, diverse people to do what's right and make it happen — simply and with heart. We've earned a few accolades, built lasting partnerships, and grown our reach in ways we're proud of. We've had good times and tough times, but our focus has never shifted. People over profit, always. As an Talent Acquisition Specialist (6-month contract), you will play a key role in supporting Mama Money’s recruitment efforts across the business. You will partner closely with hiring managers, engage with candidates, coordinate interviews, and help deliver a seamless and positive hiring experience from initial outreach through to offer stage. As our Talent Acquisition Specialist, you will: • Support end-to-end recruitment processes across multiple business functions, ensuring a smooth, efficient, and high-quality hiring experience. • Source and engage high-quality candidates through LinkedIn, job boards, referrals, networking, and proactive outreach. • Screen CVs and conduct initial candidate assessments to identify talent aligned with role requirements and Mama Money’s values. • Schedule and coordinate interviews between candidates and hiring teams, ensuring a seamless and professional process. • Maintain clear and consistent communication with candidates throughout the recruitment journey, providing timely updates and feedback. • Assist with drafting, posting, and managing job advertisements across multiple platforms. • Build and maintain strong talent pipelines for both current and future hiring needs. • Deliver a consistently positive candidate experience while acting as an ambassador for the Mama Money employer brand. • Partner closely with hiring managers to understand role requirements, hiring priorities, and workforce planning needs. • Support reference checks and other pre-employment verification activities where required. • Maintain accurate and up-to-date candidate records within the Applicant Tracking System (ATS), ensuring strong data integrity. • Ensure recruitment processes are compliant, structured, and well documented. • Contribute to recruitment projects, employer branding initiatives, campus engagement activities, and talent events that strengthen Mama Money’s talent attraction strategy. Skills, Experience & Attributes for Success: • 1–3 years' experience in recruitment, talent acquisition, HR, or a related field. • Strong organisational and administrative skills. • Excellent verbal and written communication skills. • Ability to manage multiple priorities in a fast-paced environment. • Strong attention to detail and follow-through. • Comfortable engaging with candidates and stakeholders at all levels. • Proficiency in Google Workspace or Microsoft Office. • Experience recruiting for technology, product, operations, finance, or customer-facing roles. • Experience using LinkedIn Recruiter and Applicant Tracking Systems. In your first 90 days at Mama Money, you will: • Build strong relationships with hiring managers and key stakeholders across the business to understand current and future hiring needs, while becoming a trusted recruitment partner. • Gain a deep understanding of Mama Money's employer brand, culture, and value proposition, identifying opportunities to attract and engage top talent. • Review and optimise recruitment processes, candidate experience touchpoints, sourcing channels, and recruitment administration to improve efficiency and hiring outcomes. • Develop and maintain talent pipelines for critical and future roles through proactive sourcing, networking, and talent mapping. • Establish recruitment reporting and tracking metrics, providing regular insights on hiring progress, pipeline health, time-to-hire, and candidate experience. • Support the delivery of key hiring initiatives and employer branding activities that strengthen Mama Money's reputation as an employer of choice and support the company's continued growth. Additional information Why Mama Money? At Mama Money, we’re here to make it easy—for our customers, our communities, and for each other. Simplicity is at the heart of what we do, whether it's creating a seamless and  stress-free customer journey or removing barriers that stand in the way of progress, our work is all about delivering impact, minimizing complexity, and ensuring every experience with Mama Money is easy. We’re a team that isn’t afraid to give it a go. We value taking action, making bold steps, embracing innovation, solving problems, doing the hard things, and thinking smartly. Mistakes and failures don’t stop us—they teach us. Every challenge is a chance to grow, do better, and push boundaries. And we just own it. Whether it’s delivering results, collaborating across teams, driving urgency, or taking accountability for our actions, we approach every task with integrity and purpose. We make company goals our own, showing up for each other, our customers, and our mission to create lasting change. Mama’s Values  These aren’t just words—they’re how we show up every day: Make it easy for customers Give it a go Just own it

Who we are: Mama Money is a growth-stage fintech on a mission to improve the financial lives of migrants and underserved communities across Africa and beyond. What started in 2015 as a cross-border payments service has grown into a multi-product financial platform. We give people the tools to send, save, and manage money — on their own terms, at a socially fair price. Mama HQ is in beautiful Cape Town, South Africa. We're 154 people strong (and counting), representing 19 countries across Africa, Asia, the UK, and Europe. From remittances to a growing range of financial products, everything we build is in service of people who deserve better. Our culture reflects that same commitment. We look after our team the way we want them to look after our customers. "Just be lekker!" means we trust our talented, diverse people to do what's right and make it happen — simply and with heart. We've earned a few accolades, built lasting partnerships, and grown our reach in ways we're proud of. We've had good times and tough times, but our focus has never shifted. People over profit, always. Mama Money is a mission-driven fintech company focused on making cross-border money transfers safe, affordable, and accessible, as well as banking and other services. As our Content and Social Media Coordinator, you will play a key role in the day-to-day execution and growth of our social media presence across multiple platforms. As our Content and Social Media Coordinator, you will: • Take full ownership of the day-to-day management, scheduling, publishing, and optimisation of Mama Money’s social media channels across Facebook, Instagram, TikTok, WhatsApp and LinkedIn • Independently manage and maintain a structured content calendar, ensuring consistent, high-quality, and timely execution across all platforms. • Build, manage, and grow an influencer network across South Africa and key diaspora markets, including sourcing creators, managing relationships, and overseeing campaign execution. • Own the coordination and execution of social media competitions, promotions, and incentive-based campaigns, including planning, administration, and performance tracking. • Contribute to the planning and execution of integrated social media campaigns linked to product launches, marketing initiatives, and community engagement strategies. • Own social media reporting, tracking, and performance analysis, including engagement, reach, growth, and conversion impact (app installs, customer acquisition, and campaign ROI). • Translate performance insights into actionable recommendations to continuously improve content, campaigns, and overall social media strategy. Experience & qualifications: • 3+ years’ experience in social media marketing & management, or content coordination, ideally within fintech, financial services, remittances, or fast-paced digital environments. • Proven ability to independently own and manage social media channels, content calendars, and campaign execution across multiple platforms. • Strong experience working across Meta Business Suite, TikTok, Instagram, WhatsApp and LinkedIn. • Demonstrated experience in influencer marketing, community growth, and campaign execution. • Confident using digital tools such as ChatGPT, scheduling platforms, analytics tools, and influencer management platforms. • The ability to manage influencers and ambassadors, ensuring content is delivered on time, and that we communicate clearly with them on time. • Solid understanding of social media analytics and performance reporting, with the ability to turn insights into strategic improvements. • Strong organisational skills with the ability to manage multiple projects, campaigns, and deadlines in a fast-paced environment. • High level of ownership, initiative, and entrepreneurial thinking with the ability to work independently and drive ideas from concept to execution. • Passion for purpose-driven work, financial inclusion, and creating impact in underserved communities. Additional information Why Mama? At Mama Money, we build products that help people do more with their money, from sending money home to saving, to accessing money in ways that feel safe & simple. The work we do matters because it helps real people in real ways every day. We care about making life easier for our customers. We’re not afraid to give things a go, and we take ownership of what we do. We keep learning, support each other, and stay focused on what matters most. If you’re looking for meaningful work and a team that cares about what they’re building, Mama Money could be the right place for you. Mama’s values: Making it easier for customers Give it a go Just own it

Reports to: Head of STI Underwriting Number of subordinates: None Job grade: D2 PURPOSE OF THIS ROLE The purpose of this role is to primarily underwrite short-term trade insurance applications. The incumbent of this role will also be responsible for acting on behalf of the Head of the STI Unit, to coach & mentor junior staff as may be required. KEY ACCOUNTABILITIES, MEASURES & INTERFACES • Analyse and Interpret financial statements, management accounts and financial models; • Lead the deal team with the process of coordinating the visits, required information relating to the transaction, negotiate the structure of the transactions, assessing of commercial terms in the financial documents, application and other related documents to reach financial close; • Evaluate information to determine level of risks in relation to the cover being assessed to support the transactions that meet the ECIC mandate and credit requirements; • Conduct the assessment of technical feasibility, commercial feasibility, financial and credit worthiness of transactions, environmental and social aspects, (in line with the underwriting criteria, governance issues such as anti-bribery, sanctionable entities and policies of the Corporation); • Prepare high quality submissions to be presented to ECIC approval committees i.e, Project EXCO, FIIC Committee and/or Board; • Develop and maintain relationships within the organisation, exporters, lenders, short-term trade insurers and reinsurers, other ECA’s and other institutions involved in the export business; • Responsible for identifying new business opportunities for ECIC with a special focus on the short-term trade insurance business in collaboration with the business development team; • Assess the degree and types of commercial and political risks likely to be involved in a transaction and determine whether these risks should be covered and under what terms and conditions; • Present and support transactions to ECIC approval committees i.e., Project EXCO, Finance Investment and Insurance Committee and/or Board for approval; • Negotiation of transactions, structuring and review of commercial terms in the finance documents, security documents and other related documents; • Interact with the Portfolio Management team, as may be required in relation to approved transactions post cover; Carry out the corporate strategic plan, and the business goals of the new business unit dealing with short-term trade insurance business; • Work in collaboration with other business units, such as Risk Unit, Business Development Unit, Portfolio Management Unit, PEAR Unit, Actuarial Unit, Legal Services Unit etc. in line with the values of the Corporation that promote teamwork; Manage risks and/or compliance issues within the unit in accordance with ECIC compliance and risk management strategy; • Management of the Short-term Business Unit Portfolio; • Manage service provider’s contracts and risk register; and keep abreast on matters evolving short-term trade insurance and other relevant regulations. Key Measures • Increased good quality underwriting activities for the Corporation and achieve relevant targets. • Increased repetitive business and value and number of transactions approved. • Management of client relationships and key stakeholders. Key Interfaces • ECIC Executives and Managers • Other business units particularly Risk Unit, Underwriting Unit, Business Development Unit, Portfolio Management Unit, PEAR Unit, Actuarial Unit, Legal Services Unit, etcc • Lenders and Investors. • Exporters. • Senior Government Officials. • Other Export credit agencies. • Other short-term insurers and re-insurers QUALIFICATIONS & EXPERIENCE • A minimum of a Bachelor’s degree with specialisation in Accounting, Financial Accounting, Finance, Credit Risk Management, Business Administration or relevant fields; • Minimum 8 years’ relevant experience in short-term trade insurance and/or reinsurance, commercial and /or political risk underwriting or risk management. • Sound knowledge of international business, contractual, corporate finance practices and accounting. SKILLS & ABILITIES The incumbent should have demonstrated the following competencies: • Strong credit and risk analysis skills. • Must be able to comprehensively analyze financial statements. • Must be familiar with and can negotiate complex commercial transactions. • Ability to communicate verbally and in writing at all levels (Board, Executives, Staff and other key Stakeholders). • Ability to coordinate and manage multiple functions. • Ability to communicate underwriting concepts to non-specialists. • Ability to forge relationships with other areas of the business. • Strong aptitude for problem resolution and decision making. • Problem solving skills to identify issues and present creative and practical solutions. • Excellent analytical skills. • Strict attention to detail and deadline orientated. • Genuine commitment to highest ethical standards and to sustainable business practices • Willingness to travel in-country and internationally BEHAVIOURAL COMPETENCIES The incumbent is required to have the following Behavioural competencies: • Problem Solving: Demonstrates adequate problem-solving skills and appropriately applies proven solutions. • Business Acumen : Develops and uses a strategy to target own time (and time of others) on a portfolio of customers to maximize revenue and profitability. • Delivery : Translates business objectives into practical, prioritized and organized action plans; ensures plans are safely and successfully implemented. • Conflict Resolution : Identifies and pushes for solutions in which all parties can benefit. • Team Participation : Consistently offers relevant input to team discussions as issues are being clarified and solutions are being developed. • Flexibility : Available to work more than ordinary business hours. APPLICATIONS Closing Date : Friday, 14 th August 2026 NOTE : It is ECIC’s intention to promote equity through the filling of posts, according to the set Employment Equity targets. Data Protection Personal information collected and processed for purposes of recruitment will be protected from unauthorised access and improper use or disclosure. Declaration and Informed Consent By submitting your application for the advertised role, you give ECIC permission to process your personal information and you acknowledge that you understand the purpose for which it is required and for which it will be used. Furthermore, you declare that all personal information supplied to the ECIC for the purposes of recruitment is accurate, up to date, not misleading and that it is complete in all respects.

Job Description To deliver an exceptional and efficient customer experience by proactively understanding customer needs, providing tailored product solutions, and directing customers to the most suitable service channels (including eChannels and self-service). Ensure all interactions align with established policies, processes, and service standards. Hello Future FNB Community Advisor Alternative Channel Welcome to FNB , the home of the #changeables . We strive to be a trusted partner helping to create a better world by providing an innovative, contextual, and integrated financial solutions. As part of our team in FNB Points of Presence (POP) , you will be surrounded by unique talents, and an inclusive environment which value our differences and that lives up to the promise of being deeply invested. Now’s the time to imagine your potential in a team where you can become the best version of yourself. Please note that this is a 12-Month Hourly Rate Contract based at FNB Alternative Channel (Pick ‘n Pay Initiative) Are you someone who can: • Build and maintain strong relationships with clients. • Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations. • Effectively communicate with clients and have the ability to explain processes and requirements in a simple manner. • Ensure compliance with rules and processes and has attention to detail. • Educate customers to the correct Banking platform aligned with their needs. Connect with our customers by living up to our brand promise of “how can we help you?” at all times. • Analyse customer data and recommend tailored solutions. • Achieve sales results by providing contextual and integrated financial solutions to customers. • Conduct yourself in an ethical manner. • Takes accountability for own performance, personal and career development. • Show empathy with customers. • Stay updated on industry trends and product knowledge. • Willing to work on a shift structure Qualification & Experience Requirement • Minimum Qualification: Grade 12/ NQF Level 4  • Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS • 1–3 years of experienc e in customer‑facing environments, service delivery, or client support within financial services You will be an ideal candidate if you possess the following: • Excellent communication and relationship‑building skills and an ability to engage diverse customer needs • Confidence in guiding customers toward digital and Self‑Service solutions • Ability to identify sales opportunities and support portfolio growth • High levels of accuracy, discipline, and adherence to process • Strong organising, planning, and time‑management capability • Commitment to delivering consistent, exceptional service You will have access to: • Opportunities to build relationships as part of a dynamic team. • A challenging working environment • Personal and professional growth • Opportunities to have an impact in a local market as a brand ambassador. You can be a match if you are: • Customer Centric. • Enjoy solving problems. • Persuasive selling skills • Able to understand rules in a regulated environment. • Agile and Flexible • Strong communication and interpersonal skills • Have a results-driven attitude with a passion for exceeding targets. • Have excellent Organisational skills and attention to detail. Apply now if you are interested in taking the next step. We look forward to engaging with you! All appointments will be made in line with FirstRand Group’s Employment Equity plan . The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfil this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.   Important Closing Date Note Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 14/08/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Description To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process. Hello Future Universal Advisor Welcome to FNB , the home of the #changeables . We are a trusted partner, deeply invested in creating a better world by delivering innovative, integrated, and customer-centric financial solutions. As part of our FNB Points of Presence (POP) team, you will be surrounded by unique talent in an inclusive environment that values diversity and collaboration. This role focuses on delivering a seamless, exceptional customer experience within a branch environment while proactively identifying customer needs and providing appropriate banking solutions. As a Universal Advisor , you will be responsible for delivering compliant sales and service solutions to walk-in and existing customers in a high-volume service environment. You will ensure every interaction is value-driven, ethical, and aligned to FAIS, FICA, Treating Customers Fairly (TCF) principles, and FNB governance while actively promoting digital and self-service channels. Now’s the time to imagine your potential in a team where you can become the best version of yourself. Are you someone who can: • Engage customers in a positive and professional manner by being helpful • by living up to our brand promise of “How can we help you?” at all times • Understand customer needs to identify, sell, and cross-sell products aligned to customer needs and provide appropriate banking and financial solutions • Educate customers on the correct banking platforms suited to their needs to proactively migrate customers to digital, e-Channels, and self-service platforms • Fulfil transactions above set benchmarks while delivering exceptional service • Manage leads, referrals, and customer follow-ups within agreed turnaround times • Maintain accurate customer records and ensure compliance with FAIS, FICA, TCF, and internal governance • Always conduct yourself in an ethical and professional manner • Take accountability for personal performance, learning, and career development • Stay informed on product offerings, systems, and industry developments • Contribute to team success and adapt to changing customer and business needs Qualification & Experience Requirement • Minimum Qualification: Grade 12/ NQF Level 4  • Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS • 1–3 years of experienc e in customer‑facing environments, service delivery, or client support within financial services You will be an ideal candidate if you possess the following: • Strong understanding of FAIS, TCF principles, and regulatory compliance • Proven ability to meet sales, service, and customer experience targets • Must not be an unrehabilitated insolvent You will have access to: • Opportunities to build strong customer relationships within a dynamic POP environment • A challenging, fast-paced branch setting • Continuous learning and development aligned to your career path • Opportunities to make a meaningful impact as a brand ambassador within a local market You can be a match if you are: • Client-focused with a strong ethical mindset • Passionate about service excellence and problem-solving • Confident in needs-based selling and solution delivery • Agile, adaptable, and comfortable in a high-volume environment • A strong communicator with excellent interpersonal skills • Results-driven with strong planning and organisational skills • Detail-oriented with high compliance awareness • Able to work independently and collaboratively within a team Apply now if you are ready to take the next step in your career as an FNB Points of Presence: Universal Advisor . We look forward to engaging with you! All appointments will be made in line with FirstRand Group’s Employment Equity Plan . The Bank supports the recruitment and advancement of individuals with disabilities. Candidates may disclose disability information on a voluntary basis. This information will be kept confidential unless required by law.   Important Closing Date Note Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 12/08/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.