Introduction Location: Durban North Duties & Responsibilities Evaluate finanicial documents Identify finanicial risks Improve accounting and record keeping processes Assess efficiencies and productivity Implement corrective action Integrity of stock counts Desired Experience & Qualification Qualifications: B.Comm Experience: 5 - 6 years experience in industry Pastel Evolution preferable Package & Remuneration R 50 000 p.m. Interested?
Full-time
Mid
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UP
Medical Device / Theatre Sales Representative - KZN
Ultra Personnel
3 days ago
Durban, eThekwini
Full-time
Mid level
Reference: JHB001781-VM-1 Our client, a leading medical device company, is looking for a motivated and customer-focused Medical Device / Theatre Sales Representative to join their team in KZN. Duties & Responsibilities Minimum Requirements: Grade 12 (Matric). Relevant tertiary qualification in a medical, scientific, or healthcare-related field Minimum 2–3 years' experience in medical device sales. Theatre experience is essential. CRICE certification advantageous Experience calling on surgeons, …
Full-time
Mid
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PP
Accountant (HR & Payroll)
PY Placements
3 days ago
Hyper By The Sea, Durban
Full-time
Mid level
Introduction Location: Durban North Duties & Responsibilities Management accounts Statutory submissions Risk assessments Inventory control Other financial related functions HR and payroll Desired Experience & Qualification Tertiary qualification in accounting Pastel Evolution Excel 3-5 years' experience in accounting Some experience in HR and payroll Package & Remuneration R 25 000 p.m., neg. Interested?
Full-time
Mid
View job
MU
Quality Engineer
multiSEARCH
3 days ago
Umhlanga Rocks, eThekwini
Full-time
Mid level
Introduction Sumitomo Electric Wiring Systems (South Africa) has an exciting new opportunity for a Quality Engineer. The Quality Engineer in Wire Harness Manufacturing is responsible for overseeing and ensuring the highest standards of product quality, process efficiency, and compliance within the automotive industry. This role requires a comprehensive understanding of quality management systems, strong leadership skills, and You will work closely with production teams to identify areas for imp…
Full-time
Mid
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SP
Tax Compliance Manager - Johannesburg
Shift Pursuit Pty
3 days ago
Durbanville, Cape Town City Centre
Full-time
Mid level
Introduction A well-established professional services firm is seeking an experienced Tax Compliance Manager to join its Johannesburg-based team. This opportunity is suited to a tax professional with strong technical knowledge, excellent organisational abilities, and the confidence to manage multiple client deadlines in a fast-paced environment. The successful candidate will be responsible for overseeing tax compliance processes, ensuring accurate and timely submissions, and supporting clients w…
Full-time
Mid
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FG
SALES CONSULTANT [SaaS]
Futurelink Global Recruitment
3 days ago
Durbanville, Cape Town City Centre
Full-time
Mid level
Introduction Our client based in Durbanville, Cape Town is looking for a Sales Consultant to join their team. This role involves prospecting, lead generation, and converting leads into new business opportunities. Duties & Responsibilities Achieve or exceed business targets by selling and promoting the solution stack to new customers. Meet cold calling targets in line with the customer visitation strategy. Deliver a minimum of 3 new customer presentations per day. Adopt and drive a solutions sta…
Full-time
Mid
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OM
MFC Sales Manager (Durban)
Old Mutual
3 days ago
Durban
Full-time
Senior level
Let's Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
Manages and coordinates the organisation’s sales function to meet the organisation’s business requirements. Manages a large-sized team of advisors to develop, maintain, and leverage relationships with prospective and existing clients to stimulate and manage demand for financial products and services.
Job Summary:**
We are seeking a highly motivated and results-oriented MFC Sales Manager to lead and develop our sales team in Durban. This role is crucial for driving sales growth, building strong client relationships, and ensuring the delivery of exceptional customer service within the MFC portfolio.
Job Responsibilities:**
* Lead, mentor, and motivate a team of sales professionals to achieve and exceed sales targets for MFC products.
* Develop and implement effective direct selling strategies and action plans to identify and capitalize on sales opportunities.
* Conduct thorough client needs assessments to understand customer requirements and provide tailored solutions.
* Utilize commercial acumen to identify market trends, competitor activities, and potential areas for business growth.
* Engage in consultative selling techniques to build trust and strengthen long-term customer relationships.
* Ensure the delivery of outstanding customer service, addressing client inquiries and resolving issues promptly and professionally.
* Drive upselling initiatives by identifying opportunities to offer additional MFC products and services.
* Effectively execute sales plans, monitor performance, and provide regular reporting to senior management.
* Continuously identify customer needs and market trends to adapt sales strategies accordingly.
* Champion change management initiatives within the sales team, fostering an agile and adaptive sales environment.
* Utilize sales software and other relevant tools to manage pipelines, track progress, and analyze sales data.
Job Qualifications:**
* Proven experience in a sales management role, preferably within the financial services or insurance industry.
* Demonstrated expertise in direct selling, consultative selling, and upselling techniques.
* Strong understanding of customer needs assessments and customer-focused sales approaches.
* Exceptional leadership and team-building skills with a focus on building trust and motivating performance.
* Excellent commercial acumen and a strong ability to identify sales opportunities.
* Proficiency in executing plans and achieving sales targets.
* Experience with sales software and CRM systems.
* Strong communication, negotiation, and interpersonal skills.
* Ability to adapt to change and drive change management initiatives.
* Customer understanding and a commitment to strengthening customer relationships.
* Valid driver's license and own reliable transport. (Desirable)
• Gr12 (Matric)
• FSCA Approved Qualification
• RE5
• FAIS Compliant
• Product category experience (Long term Insurance subcategory B1, Long term Insurance subcategory B2 and Retail pension benefit)
• CPD – Continuous Professional Development
• COB – Class of Business
• A valid driver’s licence and your own car
• A clear criminal and credit check
• Proven computer literacy (MS Office suite)
• Excellent communication skills (written and verbal)
• Previous Managerial experience
• Knowledge and exposure to Group Schemes advantageous
• (Internal) Successful completion of MODP (This applies for applicants who have previously worked for Old Mutual)
• (External) Managerial qualification – advantageous
• 2 years’ experience in the same role
Skills
Competencies
Builds Effective Teams
Builds Networks
Business Insight
Collaborates
Communicates Effectively
Customer Focus
Drives Results
Ensures Accountability
Education
Closing Date
14 August 2026 , 23:59
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
The Old Mutual Story!
Full-time
Senior
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FI
FNB Community Advisor
FirstRand
4 days ago
Durban
Full-time
Mid level
Job Description
To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests Hello Future Community Advisor
W elcome to FNB , the home of the #changeables . We are a trusted partner, deeply invested in creating a better world by delivering innovative, contextual, and customer‑centric financial solutions.
As part of our FNB Points of Presence (POP) team, the Community Advisor plays a critical frontline role in delivering excellent service to customers ensuring they are served promptly, their needs are understood, and their requests are processed accurately and efficiently. This role contributes to business growth by driving exceptional customer experiences, growing the client base, and supporting sales and service delivery aligned to FNB’s standards.
Now’s the time to imagine your potential in a role where service excellence, customer understanding, and operational effectiveness come together.
Please note that this is a 12-Month Hourly Rate Contract (FNB Branch)
Are you someone who can:
• Serve customers promptly and professionally, ensuring their needs are fully understood
• Deliver an excellent customer experience aligned to Balanced Scorecard service standards
• Achieve net profit growth through effective sales and service support
• Manage the migration of customers from traditional transactions to Self‑Service and digital channels
• Grow the active customer account base to expand overall client engagement
• Identify and maximise cross‑sell opportunities to strengthen customer relationships
• Track, control, and influence sales activities to achieve predetermined sales targets
• Track, control, and influence service activities to improve service efficiencies
• Provide efficient administration through careful planning, accurate reporting, and timely information updates
• Check and verify transactions daily to ensure new business applications are processed and closed within required timelines
• Produce accurate and reliable sales and service statistics for management and decision‑making
• Comply with governance, legislative, and audit requirements
• Uphold FNB’s Golden Rules processes and procedures consistently
• Take accountability for self‑development and continuously grow personal capability
Qualification & Experience Requirement
• Minimum Qualification: Grade 12/ NQF Level 4
• Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS
• 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services
You will be an ideal candidate if you possess the following:
• Excellent communication and relationship‑building skills and an ability to engage diverse customer needs
• Confidence in guiding customers toward digital and Self‑Service solutions
• Ability to identify sales opportunities and support portfolio growth
• High levels of accuracy, discipline, and adherence to process
• Strong organising, planning, and time‑management capability
• Commitment to delivering consistent, exceptional service
You will have access to:
• A customer‑facing role within the FNB Points of Presence network
• Exposure to digital enablement, customer engagement, and frontline service practices
• Ongoing learning and development aligned to service, sales, and operational excellence
• A collaborative, supportive branch environment focused on customer delight
You can be a match if you are:
• Customer‑centric with a passion for delivering exceptional experiences
• Motivated by achieving performance targets
• Organised and detail‑driven with strong follow‑through
• Ethical, compliant, and aligned to governance requirements
• A strong team player who builds positive working relationships
• Proactive in your learning and personal development
Apply now if you are ready to take the next step in your career as an FNB Points of Presence: Community Advisor , delivering exceptional service, growing customer relationships, and contributing to sustainable business performance.
All appointments will be made in line with FirstRand Group’s Employment Equity Plan . The Bank supports the recruitment and advancement of individuals with disabilities. Candidates may disclose disability information voluntarily; this information will be kept confidential unless required by law.
Important Closing Date Note
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
15/08/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Full-time
Mid
View job
EF
Marketing & Engagement Manager
ENTERTAINER FZ LLC
5 days ago
Durban, eThekwini
Full-time
Mid level
About Us The ENTERTAINER is a leading digital company dedicated to adding value for consumers by bringing them the best incentive offers globally. We are a 100% digital, data-driven tech company providing first-rate offers across renowned dining, leisure, entertainment, and hotel brands worldwide. The ENTERTAINER has grown with the aim of creating unbeatable value and loyalty everywhere we operate. We believe that "experience is everything," and that's why we are passionate about creating unfor…
Full-time
Mid
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AB
Senior Risk Manager: Wealth Credit-2 VP
Absa
5 days ago
Umhlanga
Full-time
Executive level
Empowering Africa’s tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
The applicant will be responsible for assessing the creditworthiness of individuals and/or businesses that require lending products within the Private Wealth Banking segment. This role requires the ability to structure complex lending solutions for UHNW/HNW and Wealthy clients. The applicant must possess exceptional financial analysis skills to interpret financial information, assess client desirability, and detail risk mitigation strategies in line with credit mandates, internal policies and regulatory requirements.
A key focus of the role is to deliver high-quality credit risk assessments to ensure sustainable profit and asset growth, within the agreed Operational Level Agreement (OLA). This position requires a strong analytical mindset, in-depth knowledge of credit principles, strong decision-making skills, and the ability to communicate effectively with both internal stakeholders and clients.
Job Description
Credit Sanctioning
• Perform quality credit sanctioning within the Operational Level Agreement (OLA), being cognizant of risks, being solutions-driven, and considering compliance requirements.
• Assist stakeholders with growth by assessing, structuring, and solutions to client needs, ensuring adherence and compliance with credit policies, processes, terms, and conditions.
• This includes evaluation and structuring of new opportunities, initial credit due diligence, and preparing recommendations to the credit committee as well as ongoing monitoring.
• Evaluate a company’s stability, the adeptness of the management team, and creditworthiness by analyzing relevant documents including balance sheets, income statements, cash flow statements, financial projections, etc. Validates any assumptions, projects, and overall borrower viability and ability to repay the credit request
• Conduct a full assessment of the risks and potential mitigating factors impacting on a client.
• Perform robust financial and non-financial analysis on the client that supports the review of facilities or new funding proposals.
• Make use of clients' historical data, for example, financial statements to forecast the clients’ potential growth and sustainability.
• Conduct a sensitivity/scenario analysis to determine the impact that a change in, for example, the economy, political situation, and consumer demand, will have on the client’s financial health.
• Based on the analysis conducted structure a lending solution for the client, that will account for the potential threats to the client and that is within set credit limits and the Bank's credit lending policies and appetite.
• Compile a proposal that summarizes the client’s background and needs, the research findings, and the final recommendation on which credit lending solution is best for the client, for the Credit Committee to approve in the interim and escalate further for the necessary approval.
Portfolio and Risk Management
• Proactively maintain and manage the assigned portfolio within agreed KPIs.
• Accurate and timeously report high-risk accounts.
• Provide credit solutions for the timeous rehabilitation of delinquent accounts and initiate transfers to Business Support and/or Legal Recovery Services (LRS) for groups/accounts which cannot be rehabilitated in the normal credit environment.
• Ongoing credit portfolio monitoring and maintenance of Group Risk Appetite across Relationship Banking clients.
Stakeholder Management
• Build and maintain effective relationships with stakeholders.
• Be a role model for client engagement and demonstrate value add at every engagement.
• A strong communicator that has the ability to influence stakeholders
• Contribute to the upskilling and mentoring of front-line colleagues.
Risk, Control, and Governance
• Apply the highest standards of controls and risk management practices and behaviors and embed a positive risk and control culture.
• Adhere to policies, procedures, and regulations.
• Identify, assess, and report risks arising from significant events, investigations, audits, and control issues.
• Demonstrate prudence, sound judgment, and appropriate escalations in the management of all types of risk applicable to the role.
• Ensure that the Bank's credit policies, philosophy, and all relevant legislation are fully complied with at all times and that any policy breaches have been suitably addressed and mitigated.
Data and Systems Management
• To produce relevant management information and manage exposures including the maintenance of relevant systems.
• Drive RWA efficiencies by ensuring that the data in terms of Default Grades (DG's), Loss Given Defaults (LGDs), limits, and review dates are correctly captured on the Bank's credit systems and adequately supported by the credit systems.
Other Responsibilities
• Assist with special projects or other duties as needed and deemed necessary
• Demonstrate an understanding of credit and risk assessment tools, risk measurement, and rating methodologies, including their underlying assumptions and potential weaknesses.
• Demonstrate resilience and ability to work in a competitive and highly pressurized work environment to ensure that deadlines are met.
• Provide ad hoc training and coaching to junior credit or new staff members through the provision of relevant materials, explanations, and/or presentations.
• Legal agreements of the transactions and related transaction documentation.
• Understanding of financial markets and general business acumen
• Partner with relevant stakeholders in the business to ensure credit processes, policies, and infrastructure is enabled.
Requirements
• BCom (Accounting, Finance, Risk) - postgraduate qualification would be advantageous
• 5 to 10 years’ lending experience in a financial institution.
Education
Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
Full-time
Executive
View job
DP
MID - Auditor
Dante Personnel Recruitment Ltd
5 days ago
Durban, eThekwini
Full-time
Mid level
Auditor Based in Centurion R37 – R40 000 ctc Minimum requirements: 3-4 Years Experience Manufacturing experience NOSA 10 Step Process experience pref HSE and OHS Act experience Own Vehicle is essential Consultant: Angie Botes - Dante Personnel Greenstone Apply via our website www.dantesa.co.za If you do not hear from us within 5 days, please accept that your application was unsuccessful
Full-time
Mid
View job
IC
CAD Marker, Grading & Ratings Technician
Innovazi Consulting Ltd
5 days ago
Pinetown, eThekwini
Full-time
Mid level
CAD Marker, Grading & Ratings Technician Textile / Clothing Manufacturing Pinetown My client in the clothing manufacturing industry is seeking an experienced CAD Marker, Grading & Ratings Technician to join their team in Pinetown. The successful candidate will be responsible for creating accurate production markers, grading garment patterns, calculating fabric consumption, and maintaining CAD pattern libraries using the Lectra CAD system. This role requires exceptional attention to detail, stro…
Full-time
Mid
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FI
Universal Advisor
FirstRand
5 days ago
Durbanville
Full-time
Mid level
Job Description
To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
Hello Future Universal Advisor
Welcome to FNB , the home of the #changeables . We are a trusted partner, deeply invested in creating a better world by delivering innovative, integrated, and customer-centric financial solutions.
As part of our FNB Points of Presence (POP) team, you will be surrounded by unique talent in an inclusive environment that values diversity and collaboration. This role focuses on delivering a seamless, exceptional customer experience within a branch environment while proactively identifying customer needs and providing appropriate banking solutions.
As a Universal Advisor , you will be responsible for delivering compliant sales and service solutions to walk-in and existing customers in a high-volume service environment. You will ensure every interaction is value-driven, ethical, and aligned to FAIS, FICA, Treating Customers Fairly (TCF) principles, and FNB governance while actively promoting digital and self-service channels.
Now’s the time to imagine your potential in a team where you can become the best version of yourself.
Are you someone who can:
• Engage customers in a positive and professional manner by being helpful
• by living up to our brand promise of “How can we help you?” at all times
• Understand customer needs to identify, sell, and cross-sell products aligned to customer needs and provide appropriate banking and financial solutions
• Educate customers on the correct banking platforms suited to their needs to proactively migrate customers to digital, e-Channels, and self-service platforms
• Fulfil transactions above set benchmarks while delivering exceptional service
• Manage leads, referrals, and customer follow-ups within agreed turnaround times
• Maintain accurate customer records and ensure compliance with FAIS, FICA, TCF, and internal governance
• Always conduct yourself in an ethical and professional manner
• Take accountability for personal performance, learning, and career development
• Stay informed on product offerings, systems, and industry developments
• Contribute to team success and adapt to changing customer and business needs
Qualification & Experience Requirement
• Minimum Qualification: Grade 12/ NQF Level 4
• Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS
• 1–3 years of experienc e in customer‑facing environments, service delivery, or client support within financial services
You will be an ideal candidate if you possess the following:
• Strong understanding of FAIS, TCF principles, and regulatory compliance
• Proven ability to meet sales, service, and customer experience targets
• Must not be an unrehabilitated insolvent
You will have access to:
• Opportunities to build strong customer relationships within a dynamic POP environment
• A challenging, fast-paced branch setting
• Continuous learning and development aligned to your career path
• Opportunities to make a meaningful impact as a brand ambassador within a local market
You can be a match if you are:
• Client-focused with a strong ethical mindset
• Passionate about service excellence and problem-solving
• Confident in needs-based selling and solution delivery
• Agile, adaptable, and comfortable in a high-volume environment
• A strong communicator with excellent interpersonal skills
• Results-driven with strong planning and organisational skills
• Detail-oriented with high compliance awareness
• Able to work independently and collaboratively within a team
Apply now if you are ready to take the next step in your career as an FNB Points of Presence: Universal Advisor . We look forward to engaging with you!
All appointments will be made in line with FirstRand Group’s Employment Equity Plan . The Bank supports the recruitment and advancement of individuals with disabilities. Candidates may disclose disability information on a voluntary basis. This information will be kept confidential unless required by law.
Important Closing Date Note
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
11/08/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Full-time
Mid
View job
FI
Branch Advisor FAIS
FirstRand
5 days ago
Durban
Full-time
Mid level
Job Description
Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process. Hello Future Branch Advisor
Welcome to FNB , the home of the #changeables . We strive to be a trusted partner helping to create a better world by providing innovative, contextual, and integrated financial solutions .
As part of our team in FNB Points of Presence (POP) , you will be surrounded by unique talents, and an inclusive environment which value our differences and that lives up to the promise of being deeply invested .
As a Branch Advisor , you will be responsible for providing compliant, professional financial advice and to walk in and existing clients within a high-volume service branch environment. The role focuses on understanding client financial needs, offering appropriate product solutions, and ensuring ongoing client relationship management in line with FAIS, FICA legislation and Treating Customers Fairly (TCF) principles and FNB governance.
Now’s the time to imagine your potential in a team where you can become the best version of yourself.
Are you someone who can:
Build and manage long-term client relationships to support retention and growth
Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
Educate customers to the correct Banking platform aligned with their needs.
Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
Analyze customer data and provide appropriate financial advice and solutions aligned to client financial goals and in accordance with FAIS requirements
Maintain accurate and complete client records and documentation
Achieve individual and branch sales and service targets
Conduct yourself in an ethical manner.
Take accountability for your own performance, personal and career development.
Show empathy to customers.
Stay updated on industry trends and product knowledge .
Manage leads, referrals, and client follow-ups within agreed turnaround times
Qualification & Experience Requirement
• minimum Qualification: NQF Level 5 Certificate in Banking, Business Administration,
Customer Service, or related fields recognized by FAIS
• 1–3 years of experience in customer ‑ facing environments, service delivery, or client support within financial services
You will be an ideal candidate if you possess the following:
Strong understanding of FAIS, TCF, and client-centric advice principles
Proven ability to meet sales, service, and compliance targets
You will have access to:
Opportunities to build relationships as part of a dynamic team.
A challenging working environment
Personal and professional growth
Opportunities to have an impact on a local market as a brand ambassador.
You can be a match if you are:
Client-focused and have an ethical approach to advice
Enjoy solving problems.
Persuasive selling skills
Agile and Flexible
Strong communication and interpersonal skills
Results-driven with strong planning and organization skills
Attention to detail and high compliance awareness
Ability to work independently and within a team
Apply now if you are ready to take the next step in your career as an FNB Points of Presence: Branch Advisor , delivering exceptional service, growing customer relationships, and contributing to sustainable business performance
All appointments will be made in line with FirstRand Group’s Employment Equity plan . The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties .
Important Closing Date Note
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
14/08/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Full-time
Mid
View job
OU
OUTsurance Broker (KwaZulu-Natal)
OUTsurance
5 days ago
uMhlanga, KZN, za
Full-time
Not Applicable level
Company Description
OUTsurance has been propelling the South African insurance industry forward for the last 28 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to outstanding employees who set the bar high with their energy and expertise. If you’re keen to grow your career in a vibrant environment with lots of ‘fun’, this could be the career opportunity you’ve been looking for.
What do you get OUT?
• OUTsurance has been voted Top Employer South Africa since 2022. Our people vision is to be a great company to work for where you always get something OUT.
We offer our employees:
• A winning, fun and inclusive company culture that embraces diversity.
• Great Rewards and Recognition programs.
• Benefits (Medical Aid, Pension fund, Group life and Disability benefits)
• Growth opportunities (we hire talent, train skill and promote values driven leaders from within)
• Wi-Fi on campus and Emergency Panic-Assist through the OUTsurance app
• Employee wellness programs: Free Counselling, Legal Advice and Financial Coaching for you and your members of household.
• A chance to give back (Staff Helping SA OUT volunteer program) and much more…
The OUTsurance Broker will receive the following:
• Fuel card, company laptop and a Cellphone
• Huge opportunities for career advancement within the company
• Comprehensive 6-week training program to equip you with the necessary skills and knowledge.
• Supportive and collaborative team environment.
• Access to sales support function
Job Description
Role Overview
Our business product offering has grown significantly over the years which has led to the development of the OUTsurance Broker Tied Agent Model.
The incumbent of this position will be responsible for growing and developing the business insurance portfolio by building a book of short-term insurance. The individual will sell personal lines and Commercial lines by prospecting and canvassing for new business sales.
Competencies
• Self-starter and entrepreneur mindset
• Strong Business Acumen
• Communication (verbal and written) in English
• Analytical, Numerical & mathematical skills
• Team supervisory skills
• Confident and enthusiastic self-starter who can take initiative
• Must be able to work independently as well as part of a team - balances team and individual responsibility, provides and accepts feedback
• Problem-solving skill
• Relationship management skills
• Presentation and facilitation skills
• Resilience - Ability to work well under pressure in dynamic environment
• Flexible and adaptable
• Influential, concise, rational and practical communicator
• Creative flair and innovative thinker
• Discretion, judgment and high levels of trust
Qualifications
General:
• Completed Matric or National Senior Certificate
• Must have your own reliable vehicle with uninterrupted access to the vehicle
• Valid code B driver’s license
• 3 years of external sales experience in a face-to-face selling environment
• Experience in lead generation, cold calling, relationship management and opening doors
Should you have previous experience as a FAIS representative the following is non-negotiable:
• FAIS credits/Full Insurance Qualifications (depending on Date of first appointment - DOFA)
• RE5 (depending on Date of first appointment - DOFA)
Additional Information
The OUTsurance Broker will report directly to the OUTsurance Broker Regional Manager and will work closely with the wider Commercial team.
An ideal candidate will be able to align their personal work values to the OUTsurance values of Awesome Service, Dynamic, Honest, Human, Passionate and Recognition.
At OUTsurance our value of HUMAN is more than just a poster on the wall. It’s a key part of our culture, we are committed to fostering an inclusive and diverse workplace that reflects the communities we serve. We actively encourage applications from persons with disabilities. In support of our Employment Equity objectives, we strive to create equal opportunities for all and welcome candidates from designated groups who meet the role requirements.
Full-time
Not Applicable
View job
M-
Retail Team Lead (Kwa-Zulu Natal)
M-KOPA
6 days ago
Durban
FullTime
Mid level
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REGIONAL RETAIL TEAM LEAD — (KWA-ZULU NATAL)
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Running a retail operation well is harder than it looks. It's not just the stock figures and the SLA reports — it's the staff roster, the shop branding, the training gap you spotted last Tuesday, the depot owner who needs a conversation, and the customer complaint that somehow landed in three different queues. It's knowing which of those to handle yourself and which to delegate, and doing both without dropping anything.
If that description sounds like a normal week to you — and you're looking for a role where the scope is real and the mission behind it actually means something — M-KOPA is worth your attention.
We're hiring a Retail Team Lead to provide leadership across our service centres, stock depots, and sales points in South Africa — overseeing operations, driving customer experience standards, leading retail training, and managing the people and processes that keep our retail channel performing.
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What M-KOPA is building
We've served more than 7 million customers across Africa, unlocking over $2 billion in credit. 55% of those customers are accessing formal financial services for the very first time. 86% report a meaningful improvement in their quality of life. We're growing toward 10 million — which means our retail footprint is expanding, our depot and service centre network is scaling, and the operational leadership that holds it all together matters more than ever.
What the work actually looks like
The breadth of this role is genuine. On any given week you could be reviewing service centre performance data, conducting a stock audit, coordinating a shop renovation, running a training session for retail staff, resolving a Freshdesk ticket escalation, and preparing a performance report for the Retail Operations Manager. No two weeks are identical, and that's by design.
Customer servicing is a consistent thread — you'll monitor performance across service centres, stock points, and depots, and work closely with other teams to ensure customer issues are resolved without delay. When the standard slips, you'll identify it early and act.
Stock management sits firmly in your remit. You'll supervise stock controllers, oversee inventory tracking, implement stock control procedures, conduct regular audits, and coordinate with supply chain and warehouse to ensure replenishment happens on time. Discrepancies get investigated, not ignored.
Shop management covers the physical and commercial aspects of M-KOPA's retail presence — brand execution, permits, look and feel, branding materials, and maintenance. You'll work closely with the Retail Senior Manager and Marketing to ensure every location reflects M-KOPA's standards and supports the customer experience we're committed to delivering.
Training is a dedicated part of the role rather than an afterthought. You'll develop and manage the retail knowledge base, own the training schedule and materials, identify knowledge gaps across the team, and close them through structured training and process improvement. Your direct reports include Retail Trainers — which means your investment in training quality has a multiplier effect across the network.
You'll also manage Customer Care Executives, maintain CASAT and SLA reporting, drive policy and process adherence across all locations, and support Depot Shop Owner activities including servicing, commercials, and commissions.
People management runs across all of it — building rosters, conducting performance reviews, managing recruitment and onboarding, addressing employee relations issues, and creating the kind of team environment where people are motivated to perform.
[https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/ed17bc6a-70f9-48d1-8227-536aaa0a915d/image.png]
[https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/70e245ae-e512-454e-92d6-a641906a9743/image.png]
What makes you ready for this
- Proven experience in a team leader or supervisory role within retail operations — with a demonstrated track record managing stock control, shop operations, and multi-site performance across service or depot environments
- Strong working knowledge of inventory management systems and retail operations processes — including stock auditing, SLA adherence, and the ability to identify operational gaps and implement practical improvements
- The organisational capability and leadership presence to manage a diverse team including Retail Trainers and Customer Care Executives — alongside the willingness to travel countrywide and the flexibility to handle a broad, fast-moving remit without losing quality on any part of it
The reality check
This role covers a lot of ground — intentionally. You'll be across stock, people, training, reporting, customer experience, and shop standards simultaneously, and the expectation is that nothing falls through the cracks. That requires strong prioritisation, personal discipline, and the kind of proactive attitude that spots a problem before it becomes an incident. If you're energised by variety and take genuine ownership of outcomes across a wide brief, you'll find this role rewarding. If you prefer a tightly defined scope, it may not be the right fit.
Why M-KOPA, and why now
Most retail operations roles are about protecting what's already working. This one is about building what comes next. M-KOPA's retail network in South Africa is growing — new service centres, new depots, new markets — and the Regional Retail Team Lead is the person who makes sure that growth doesn't outpace our standards. The work you do directly shapes the experience of customers who are, in many cases, accessing formal financial services for the first time. That's not a small thing.
If you're ready for a broad, demanding, genuinely consequential retail leadership role — let's talk.
WHY M-KOPA?
At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.
Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com http://m-kopa.com.
[https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/369018b8-cf9c-49c7-95f1-1d414482ba57/B13.png]
Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026), named on CNBC's World’s Top Fintech Companies 2025 & 2026 and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 10 million customers, unlocking $2 billion in cumulative credit for the everyday earners across Africa, in addition to over 10,000 e-bikes financed in Kenya.
[https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/481f6724-8375-4f39-b514-fbe00b8fc3b5/B13.png]
Important Notice
M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.
M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.
M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.
Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.
If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references.
Regional Retail Team Lead — (Kwa-Zulu Natal)
Running a retail operation well is harder than it looks. It's not just the stock figures and the SLA reports — it's the staff roster, the shop branding, the training gap you spotted last Tuesday, the depot owner who needs a conversation, and the customer complaint that somehow landed in three different queues. It's knowing which of those to handle yourself and which to delegate, and doing both without dropping anything.
If that description sounds like a normal week to you — and you're looking for a role where the scope is real and the mission behind it actually means something — M-KOPA is worth your attention.
We're hiring a Retail Team Lead to provide leadership across our service centres, stock depots, and sales points in South Africa — overseeing operations, driving customer experience standards, leading retail training, and managing the people and processes that keep our retail channel performing.
What M-KOPA is building
We've served more than 7 million customers across Africa, unlocking over $2 billion in credit. 55% of those customers are accessing formal financial services for the very first time. 86% report a meaningful improvement in their quality of life. We're growing toward 10 million — which means our retail footprint is expanding, our depot and service centre network is scaling, and the operational leadership that holds it all together matters more than ever.
What the work actually looks like
The breadth of this role is genuine. On any given week you could be reviewing service centre performance data, conducting a stock audit, coordinating a shop renovation, running a training session for retail staff, resolving a Freshdesk ticket escalation, and preparing a performance report for the Retail Operations Manager. No two weeks are identical, and that's by design.
Customer servicing is a consistent thread — you'll monitor performance across service centres, stock points, and depots, and work closely with other teams to ensure customer issues are resolved without delay. When the standard slips, you'll identify it early and act.
Stock management sits firmly in your remit. You'll supervise stock controllers, oversee inventory tracking, implement stock control procedures, conduct regular audits, and coordinate with supply chain and warehouse to ensure replenishment happens on time. Discrepancies get investigated, not ignored.
Shop management covers the physical and commercial aspects of M-KOPA's retail presence — brand execution, permits, look and feel, branding materials, and maintenance. You'll work closely with the Retail Senior Manager and Marketing to ensure every location reflects M-KOPA's standards and supports the customer experience we're committed to delivering.
Training is a dedicated part of the role rather than an afterthought. You'll develop and manage the retail knowledge base, own the training schedule and materials, identify knowledge gaps across the team, and close them through structured training and process improvement. Your direct reports include Retail Trainers — which means your investment in training quality has a multiplier effect across the network.
You'll also manage Customer Care Executives, maintain CASAT and SLA reporting, drive policy and process adherence across all locations, and support Depot Shop Owner activities including servicing, commercials, and commissions.
People management runs across all of it — building rosters, conducting performance reviews, managing recruitment and onboarding, addressing employee relations issues, and creating the kind of team environment where people are motivated to perform.
What makes you ready for this
• Proven experience in a team leader or supervisory role within retail operations — with a demonstrated track record managing stock control, shop operations, and multi-site performance across service or depot environments
• Strong working knowledge of inventory management systems and retail operations processes — including stock auditing, SLA adherence, and the ability to identify operational gaps and implement practical improvements
• The organisational capability and leadership presence to manage a diverse team including Retail Trainers and Customer Care Executives — alongside the willingness to travel countrywide and the flexibility to handle a broad, fast-moving remit without losing quality on any part of it
The reality check
This role covers a lot of ground — intentionally. You'll be across stock, people, training, reporting, customer experience, and shop standards simultaneously, and the expectation is that nothing falls through the cracks. That requires strong prioritisation, personal discipline, and the kind of proactive attitude that spots a problem before it becomes an incident. If you're energised by variety and take genuine ownership of outcomes across a wide brief, you'll find this role rewarding. If you prefer a tightly defined scope, it may not be the right fit.
Why M-KOPA, and why now
Most retail operations roles are about protecting what's already working. This one is about building what comes next. M-KOPA's retail network in South Africa is growing — new service centres, new depots, new markets — and the Regional Retail Team Lead is the person who makes sure that growth doesn't outpace our standards. The work you do directly shapes the experience of customers who are, in many cases, accessing formal financial services for the first time. That's not a small thing.
If you're ready for a broad, demanding, genuinely consequential retail leadership role — let's talk.
Why M-KOPA?
At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.
Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com .
Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026), named on CNBC's World’s Top Fintech Companies 2025 & 2026 and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 10 million customers, unlocking $2 billion in cumulative credit for the everyday earners across Africa, in addition to over 10,000 e-bikes financed in Kenya.
Important Notice
M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.
M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.
M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.
Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.
If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references.
FullTime
Mid
View job
M-
Field Sales Manager (KwaZulu Natal)
M-KOPA
6 days ago
Durban
FullTime
Mid level
[https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/5ac97b31-49cd-4012-8bb0-5caf15e33c69/B25.png]
IN-STORE PROMOTER MANAGER / FIELD SALES MANAGER | M-KOPA | KWAZULU NATAL
[https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/9ad3f368-433a-401a-9355-039ab6512e31/image.png]
You've built retail teams that hit targets. You've developed people who went on to outperform expectations. By most measures, you're doing well — respected by your team, trusted by leadership, delivering results that look good on paper.
But when was the last time your team's work changed someone's entire economic trajectory?
That's not a rhetorical flourish. It's the actual question that separates this role from most others you'd be weighing up right now.
[https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/299ea3ce-e430-4b95-aa89-0fac7637151d/image.png]
What M-KOPA is, and why it matters here
M-KOPA has just crossed 7 million customers across Africa — up from 5 million not long ago — unlocking $2 billion in credit for people who couldn't access traditional financing. 86% of those customers report a meaningful improvement in their quality of life. 70% use our products to generate income. 55% are accessing digital financial services for the very first time.
We're a certified B Corporation with 2,300+ employees, 35,000 agents, and proven operations spanning South Africa, Ghana, Uganda, and beyond. We've assembled 2 million smartphones in Kenya. We've financed over 4,000 e-motorbikes, saving riders $5.62 every single day. And we're moving deliberately toward 10 million customers.
Retail is where that journey becomes real for most customers — and this role sits right at the centre of it.
[https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/6b7693c7-2571-4bdf-b438-91e53f23d408/image.png]
Why this role exists now
If you've seen M-KOPA advertising multiple roles recently, that's not coincidence. The infrastructure that got us from 5 million to 7 million customers is not the infrastructure that gets us to 10 million. We're systematically building the leadership layer for our next growth phase — and this role is a deliberate part of that.
In-store is where financial inclusion stops being a strategy and becomes a human moment. The person standing at the point of sale, helping a first-time customer understand what financing they can access — that's your team. Building the systems that make that moment simple, dignified, and repeatable across Johannesburg and Cape Town is the work.
[https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/ba38d8da-92e3-48a1-b743-a3d1e76d9bfd/image.png]
What makes this different
Here's the honest contrast. In most retail management roles, you optimise existing processes, manage to KPIs that others have set, and measure your success in revenue. That's not a criticism — it's just what most roles are.
This one isn't.
Here, you'll build the playbook for how financial inclusion happens in retail across Africa. You'll shape regional strategy directly, not inherit someone else's. You'll partner with major retailers as an equal — not as a vendor chasing shelf space. And you'll measure success in growth targets and lives changed simultaneously, because at M-KOPA those two things are the same metric.
Every customer your team converts isn't just a sale. It's someone gaining access to digital banking, education, remote work opportunities, and economic mobility they didn't have before. That context changes how your team shows up — and it changes how you lead them.
What you'll actually be doing
Day to day, this role moves across several dimensions at once. You'll lead and develop brand ambassador teams across two major metros, building the coaching systems and performance structures that make consistent execution possible. You'll analyse data to identify what's working and systematise it — turning field insights into strategy, not just reports. You'll manage relationships with major retail partners, ensuring in-store experiences reflect both brand standards and the nuanced customer conversations that financial services require. And you'll build career pathways for promoter talent — because the people doing this work well deserve to grow within it.
The scope is broad. The autonomy is real. And the pace is high.
What you bring
- Extensive progressive experience leading retail or field sales teams, with a demonstrable record of exceeding performance targets while actively developing the people around you.
- Proven ability to translate data into actionable strategy — you spot patterns before they show up in aggregated reports, and you turn those insights into decisions that move outcomes.
- Established expertise in South African retail partnerships, with deep working knowledge of in-store dynamics, retailer relationships, and what makes a customer experience convert.
You're not someone who needs the playbook to already exist. You're someone who writes it, tests it, and refines it — and you've done that before in environments that didn't always give you perfect conditions.
The reality check
This is demanding work. You'll hold team development, retailer partnerships, performance metrics, and regional strategy in the air simultaneously — and the pace won't slow down to let you catch up. Systems are still being built. Ambiguity is part of the job description. You'll need a high tolerance for change and a genuine appetite for figuring things out without a full map.
What you'll get in return: your ideas get tested quickly, your impact is visible at a scale most retail leadership roles never reach, and your trajectory is tied directly to a business growing from 7 million toward 10 million customers. You'll work alongside people from 20+ nationalities solving problems that don't have obvious answers yet.
If that sounds like exactly the kind of challenge you've been ready for, you're probably the person we're looking for.
Ready to build the playbook for financial inclusion in retail?
If you weren't actively looking but find yourself thinking this is different enough to explore — that's the signal. Let's have the conversation.
WHY M-KOPA?
At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.
Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com http://m-kopa.com.
[https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/369018b8-cf9c-49c7-95f1-1d414482ba57/B13.png]
Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026), named on CNBC's World’s Top Fintech Companies 2025 & 2026 and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 10 million customers, unlocking $2 billion in cumulative credit for the everyday earners across Africa, in addition to over 10,000 e-bikes financed in Kenya.
[https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/481f6724-8375-4f39-b514-fbe00b8fc3b5/B13.png]
Important Notice
M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.
M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.
M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.
Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.
If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references.
In-Store Promoter Manager / Field Sales Manager | M-KOPA | KwaZulu Natal
You've built retail teams that hit targets. You've developed people who went on to outperform expectations. By most measures, you're doing well — respected by your team, trusted by leadership, delivering results that look good on paper.
But when was the last time your team's work changed someone's entire economic trajectory?
That's not a rhetorical flourish. It's the actual question that separates this role from most others you'd be weighing up right now.
What M-KOPA is, and why it matters here
M-KOPA has just crossed 7 million customers across Africa — up from 5 million not long ago — unlocking $2 billion in credit for people who couldn't access traditional financing. 86% of those customers report a meaningful improvement in their quality of life. 70% use our products to generate income. 55% are accessing digital financial services for the very first time.
We're a certified B Corporation with 2,300+ employees, 35,000 agents, and proven operations spanning South Africa, Ghana, Uganda, and beyond. We've assembled 2 million smartphones in Kenya. We've financed over 4,000 e-motorbikes, saving riders $5.62 every single day. And we're moving deliberately toward 10 million customers.
Retail is where that journey becomes real for most customers — and this role sits right at the centre of it.
Why this role exists now
If you've seen M-KOPA advertising multiple roles recently, that's not coincidence. The infrastructure that got us from 5 million to 7 million customers is not the infrastructure that gets us to 10 million. We're systematically building the leadership layer for our next growth phase — and this role is a deliberate part of that.
In-store is where financial inclusion stops being a strategy and becomes a human moment. The person standing at the point of sale, helping a first-time customer understand what financing they can access — that's your team. Building the systems that make that moment simple, dignified, and repeatable across Johannesburg and Cape Town is the work.
What makes this different
Here's the honest contrast. In most retail management roles, you optimise existing processes, manage to KPIs that others have set, and measure your success in revenue. That's not a criticism — it's just what most roles are.
This one isn't.
Here, you'll build the playbook for how financial inclusion happens in retail across Africa. You'll shape regional strategy directly, not inherit someone else's. You'll partner with major retailers as an equal — not as a vendor chasing shelf space. And you'll measure success in growth targets and lives changed simultaneously, because at M-KOPA those two things are the same metric.
Every customer your team converts isn't just a sale. It's someone gaining access to digital banking, education, remote work opportunities, and economic mobility they didn't have before. That context changes how your team shows up — and it changes how you lead them.
What you'll actually be doing
Day to day, this role moves across several dimensions at once. You'll lead and develop brand ambassador teams across two major metros, building the coaching systems and performance structures that make consistent execution possible. You'll analyse data to identify what's working and systematise it — turning field insights into strategy, not just reports. You'll manage relationships with major retail partners, ensuring in-store experiences reflect both brand standards and the nuanced customer conversations that financial services require. And you'll build career pathways for promoter talent — because the people doing this work well deserve to grow within it.
The scope is broad. The autonomy is real. And the pace is high.
What you bring
• Extensive progressive experience leading retail or field sales teams, with a demonstrable record of exceeding performance targets while actively developing the people around you.
• Proven ability to translate data into actionable strategy — you spot patterns before they show up in aggregated reports, and you turn those insights into decisions that move outcomes.
• Established expertise in South African retail partnerships, with deep working knowledge of in-store dynamics, retailer relationships, and what makes a customer experience convert.
You're not someone who needs the playbook to already exist. You're someone who writes it, tests it, and refines it — and you've done that before in environments that didn't always give you perfect conditions.
The reality check
This is demanding work. You'll hold team development, retailer partnerships, performance metrics, and regional strategy in the air simultaneously — and the pace won't slow down to let you catch up. Systems are still being built. Ambiguity is part of the job description. You'll need a high tolerance for change and a genuine appetite for figuring things out without a full map.
What you'll get in return: your ideas get tested quickly, your impact is visible at a scale most retail leadership roles never reach, and your trajectory is tied directly to a business growing from 7 million toward 10 million customers. You'll work alongside people from 20+ nationalities solving problems that don't have obvious answers yet.
If that sounds like exactly the kind of challenge you've been ready for, you're probably the person we're looking for.
Ready to build the playbook for financial inclusion in retail?
If you weren't actively looking but find yourself thinking this is different enough to explore — that's the signal. Let's have the conversation.
Why M-KOPA?
At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.
Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com .
Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026), named on CNBC's World’s Top Fintech Companies 2025 & 2026 and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 10 million customers, unlocking $2 billion in cumulative credit for the everyday earners across Africa, in addition to over 10,000 e-bikes financed in Kenya.
Important Notice
M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.
M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.
M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.
Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.
If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references.
FullTime
Mid
View job
1C
FULL STACK Intermediate
101 Careers
6 days ago
Umhlanga, KwaZulu-Natal, za
Full-time
Mid-Senior level
Company Description
Job Description
The ideal candidate for this position will have a broad technical skillset and extensive experience in this industry. As a result, the candidate should be able to design, develop and test the products required for the company's needs. Moreover, the candidate should be able to work with other developers in determining product strategy.
Job Description
Responsibilities
• Develop and designing relevant code on project needs
• Mentoring junior developers
• Create test driven environment for relevant projects
Competencies Required
• Is a self-starter who requires minimal supervision, and takes high ownership of work assigned
• Must be able to provide guidance and support to junior developers to ensure that project deliverables are met in the required quality standards, time.
• Takes a logical, analytical approach to problem solving and pays close attention to detail
• Ability to work under pressure
• Ability to work from test scripts as well as the ability to complete independent, non-script-based testing
• Good communications skills (verbal and written)
• Experience using different development methodologies by the organization
• Takes ownership of tasks, maintains good rapport within the team, provides strong contribution and feedback to/ from management
• Contributes towards improving development/ support process. Focus on evaluating and analyzing flaws/ discrepancies in system, and ability to implement efficient, high-quality solutions
• Work well with others as part of a team
Qualifications
Qualifications
• Bachelor's degree or equivalent experience 3-6 years of industry experience
• Technical depth across multiple languages
• Able to meet deadlines
• Strong communications skills
Additional Information
Skill:
• Data Structures
• Understanding Async Programming
• C# WebAPI
• .net Core
• SOLID Principles
• TDD (Test Driven Development)
• Angular
• MS SQL
• AzureDevOps
Full-time
Mid-Senior
View job
1C
Data Scientist Umhlanga, KZN
101 Careers
6 days ago
Umhlanga, KwaZulu-Natal, za
Full-time
Not Applicable level
Company Description
Job Overview:
• To facilitate data-driven decision-making and improve company operations, the Data Scientist will develop and execute cutting-edge AI and BI solutions
• Drive data science projects, using sophisticated analytics and machine learning models to address difficult business challenges and generate actionable insights.
• They will collaborate with other departments to design data strategies, build models, and embed those models into software-driven business processes.
Job Description
Key Responsibilities:
1. Data Analysis and Modeling: - Develop and deploy machine learning and artificial intelligence models and algorithms to extract insights, predict outcomes, and optimize processes. - Conduct in-depth data analysis, data exploration, and data preprocessing to extract valuable information from large datasets. - Apply statistical techniques and hypothesis testing to validate findings.
2. Data Strategy and Planning: - Collaborate with stakeholders to define data-driven objectives and formulate data strategies aligned with business goals. - Identify key performance indicators (KPIs) and establish data collection and measurement protocols.
3. Feature Engineering: - Engineer features and create data pipelines to prepare and clean data for modeling. - Work with data engineering teams to ensure data availability and quality.
4. Model Evaluation and Deployment: - Evaluate model performance and fine-tune models for improved accuracy. - Deploy models in production environments and monitor their ongoing performance. - Implement best practices for model version control and management. - Ensure proven models are integrated into business processes and software products removing the requirement for human intervention to implement the model within their respective businesses.
5. Cross-Functional Collaboration: - Collaborate with business analysts, data engineers, and domain experts to understand and address specific business problems. - Communicate findings and insights to non-technical stakeholders in a clear and actionable manner.
6. Leadership and Mentorship: - Provide leadership and mentorship to junior data scientists. - Participate in knowledge-sharing and training programs to enhance the data science capabilities of the team. - Foster a collaborative and innovative work environment.
7. Data Privacy and Compliance: - Ensure data privacy and compliance with relevant regulations and best practices. - Develop and enforce data security protocols.
Qualifications
Qualifications:
Bachelor's or Master's degree in computer science, data science, or a related field.
Proven experience in data science roles, including hands-on experience with machine learning and statistical analysis.
Proficiency in data analysis and modeling tools and libraries e.g. Python and R
Strong programming skills and knowledge of data manipulation and visualization.
Expertise in data preprocessing, feature engineering, and model evaluation. - Excellent problem-solving and critical-thinking skills.
Strong communication and interpersonal skills to effectively collaborate with various stakeholders.
Relevant certifications e.g. Certified Data Scientist etc. are a plus.
Full-time
Not Applicable
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OM
Commercial Sale Agent-1
Old Mutual
10 days ago
Durban
Full-time
Mid level
Let's Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
Provides specialist knowledge and executes account development strategies and sales business plans in order to achieve medium-sized sales targets.
Responsibilities
Data Collection and Analysis
Conduct research using primary data sources, and select information needed for the analysis of key themes and trends.
Information and Business Advice
Provide specialist advice on the interpretation and application of policies and procedures, resolving queries and issues and referring very complex or contentious issues to others.
Document Preparation
Edit document in line with organizational style guidelines and prepare information for publication.
Insights and Reporting
Prepare and coordinate the completion of various data and analytics reports.
Customer Relationship Management / Account Management
Develop and implement a relationship management plan for existing customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Collect feedback from identified customers or customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.
Financial Advice
Handle the financial advice process within a specific client segment, ensuring alignment with their goals and values.
Sales
Sell simple products and services directly to customers while following standard protocols. May also involve providing back-office support to a sales team.
Operational Compliance
Maintain and renew a deep knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct, and ensure own work adheres to required standards. Or identify, within the team, patterns of noncompliance with the organization's policies and procedures and with relevant regulatory codes and codes of conduct, taking appropriate action to report and resolve these and escalating issues as appropriate.
Personal Capability Building
Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
Skills
Action Planning, Client Management, Computer Literacy, Data Analysis, Database Reporting, Data Compilation, Data Interpretations, Evaluating Information, Management Reporting, Numerical Aptitude, Oral Communications, Professional Presentation, Report Review, Sales Software, Statistical Analysis Techniques
Competencies
Builds Networks
Business Insight
Communicates Effectively
Customer Focus
Decision Quality
Ensures Accountability
Manages Complexity
Plans and Aligns
Education
NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent
Closing Date
27 August 2026 , 23:59
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
The Old Mutual Story!