Regional Operations AR Administrator - Cape Town

QUALIFICATION & EXPERIENCE: • Matric • Excellent Communication Skills (English and Afrikaans) • Computer literacy essential (MS Word, Excel, PowerPoint, MS Outlook DUTIES • Coordinate meetings as required • Taking Minute taking, agendas, typing and distribution of minutes/correspondence from the OPS department. • Maintain the Regional Manager’s diary • Maintain the Regional Manager’s filing system • Coordinate and book all operational travel & accommodation • Management of orders & CAPEX’s for the operations department • Compiling of operational reports: Weekly & Monthly • Crime stats • Maintain AR headcount – includes promotions, termination, staff requisitions, etc • Draft communication iro company initiated client cancellations for branches • Assist with management of excess leave • Screen all documentation / correspondence for the Regional Manager (except personal), prioritize it and obtain required information. • Answer and screen all calls to the Regional Manager • Delegate correspondence or telephone calls when appropriate • Assist Area Managers/Training Instructors with ad hoc tasks as and when required • Assist with any client complaints which reach the Regional Manager’s office, and ensure they are resolved within the prescribed timelines • Ensure that the AR Department and Regional Manager office are cleaned and secured, at all times • EHS representative for AR department Client Liaison • Receive and investigate client complaints • Ensure non-occurrence of same problems • Give full feedback to clients where necessary General • Ability to handle pressure • Able to work independently • Attention to detail • Ability to meet deadlines • Action orientated • Drive for results • Integrity and trust • Managerial courage • Interpersonal skills • Political savvy